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Doctor rear end in a top hat posted:I haven't tried anything yet. The porting finally completed yesterday morning. She's on a separate account and I didn't see her yesterday. We'll try it later, thanks for saving me a trip! Gotcha, I'm curious if it works for you. The cards being reusable must be a relatively new thing, because I remember that in the past, taking a SIM off your account would render it completely void and would necessitate a trip back to the store for a new one.
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Feb 13, 2013 06:32
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kitten smoothie posted:Gotcha, I'm curious if it works for you. The cards being reusable must be a relatively new thing, because I remember that in the past, taking a SIM off your account would render it completely void and would necessitate a trip back to the store for a new one.
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Feb 13, 2013 06:46
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What's the cost for a single smartphone with data on a family plan? I know it's the $30 for 2 gigs of data, but is the charge for an extra line $5 or $10? More?
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Feb 14, 2013 00:23
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chocolateTHUNDER posted:What's the cost for a single smartphone with data on a family plan? I know it's the $30 for 2 gigs of data, but is the charge for an extra line $5 or $10? More? $40 for each smartphone on a share everything plan. $30 for dumb phone.
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Feb 14, 2013 00:31
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FCKGW posted:$40 for each smartphone on a share everything plan. $30 for dumb phone. I'll be on my own data plan, not a share everything plan (nobody else on the family plan has a smartphone/wants one) so I'm just gonna stick with the personal $30 2GB data plan.
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Feb 14, 2013 00:34
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chocolateTHUNDER posted:I'll be on my own data plan, not a share everything plan (nobody else on the family plan has a smartphone/wants one) so I'm just gonna stick with the personal $30 2GB data plan. If you're on a nationwide 700/1400/2000 the line access is $9.99 and $30/2GB Data = $39.99+tax
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Feb 14, 2013 01:16
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How long does it take for sites like wirefly to reflect changes on your account that you made on Verizon.com? I changed my mom and dad's family plan from the old Nationwide one to the new Share everything one. Wirefly is still acting like they're under the old plan though. I only did it like 15 minutes ago, so I guess I'm just wondering. E: Nvm didn't see the "keep existing features" option. chocolateTHUNDER fucked around with this message at 23:06 on Feb 16, 2013 |
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Feb 16, 2013 22:18
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I know this has been brought up before, and I apologize for bringing it up again but I want to make sure I'm clear on the process. I'm on a family plan with my dad and mom. I have unlimited data and they both have dumbphones. I want to upgrade from my Droid X to a Razr Maxx HD. My understanding is I can go to a Verizon store, have my dad upgrade his phone to the Maxx HD at the subsidy price, then immediately re-activate his old dumbphone and cancel the data plan. Then I would activate the Maxx HD on my line, without losing the unlimited data. Am I correct in that we won't be charged an ETF for canceling the data plan right away? Will they do all this for us in store? I also remember reading something about a 24 hour wait, will I have to wait to activate the Maxx HD or can they just do everything right away for us?
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Feb 17, 2013 08:24
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Ivan Dolvich posted:Am I correct in that we won't be charged an ETF for canceling the data plan right away? Will they do all this for us in store? I also remember reading something about a 24 hour wait, will I have to wait to activate the Maxx HD or can they just do everything right away for us?
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Feb 17, 2013 08:33
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SeaborneClink posted:Yes you are correct. They may or may not be willing to do the legwork for you. Ask if they're willing to do the post upgrade swap, if you get any answer other than, "sure no problem" just do it yourself online from your myverizon account. If you end up doing that, ask them for an extra microSIM. Awesome, thank you! Update: So I went to the store with my dad. They didn't want to do the post upgrade swap for us so we went home and did it online. The process was fairly easy although when I activated the new phone on my line, it went through fine online but I couldn't make/receive calls on my new phone. I contacted support and they said because I had my calls forwarded (I use google voice for voicemail) the activation got screwed up. So they reset it and everything seems to be working fine. Next question: Can anyone recommend a micro-usb cable for charging? The one that came with the phone is so short. I had bought some generic ones for my Droid X a while back, but they don't seem to fit either phone properly. I always had problems where it wouldn't charge properly since the connection was too loose. Ivan Dolvich fucked around with this message at 14:39 on Feb 18, 2013 |
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Feb 17, 2013 08:36
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I was talking to some coworkers today, and while I take pretty much everything they say with a large grain of salt I'd just like to get confirmation on this. Coworker told me that when she went to Verizon to ask about new phones, she was told that making any changes to her account, including swapping phones, would cause her to lose unlimited data. I was under the impression that if you pay full price or pick up a phone somewhere, i.e. not a subsidized phone your unlimited is safe. Was she just being fed a line by some dude at the Verizon counter or is this true? This is relevant to me because I've been thinking about swapping my Razr for a Razr Maxx and was just going to buy a used or refurbished one. I'd really rather not drop the cash for a phone only to find out that I can't even swap my phone now without killing my unlimited data. fake edit: I just asked and she was going from a 3G phone to a 4G phone AND was using an upgrade, so I'm like 99.9% sure she has no idea what she's talking about. I still want to check before I buy a phone though.
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Feb 19, 2013 23:38
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Everything I've read about this says that the rep was full of poo poo. Did she go to a corp store or a 3rd party? I've noticed that the 3rd party people tend to be a bit worse about it. Currently, switching from a CDMA to LTE phone shouldn't be an issue, and if you buy it outright you should be able to go to any corporate store and get a SIM without issue. The salt you need to take is that she probably didn't specify that the only question she likely asked was "What happens when I buy this phone for $50 or get this free one", which all use subsidies, which WILL move you to tiered or shared data.
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Feb 19, 2013 23:43
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Ed Mungo posted:I was talking to some coworkers today, and while I take pretty much everything they say with a large grain of salt I'd just like to get confirmation on this. Coworker told me that when she went to Verizon to ask about new phones, she was told that making any changes to her account, including swapping phones, would cause her to lose unlimited data. Rep is wrong, stupid, ignorant, or just a normal cell phone rep who has no loving clue what he's doing. Upgrades; lose unlimited data. Everything else: keep unlimited data.
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Feb 19, 2013 23:54
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Once I explained what a subsidy was she was like "oh yeah I did that" so... 
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Feb 20, 2013 00:09
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I bought an HTC 8X at full retail (month to month) price, I retained my unlimited data.
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Feb 20, 2013 00:15
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Any form of upgrade for a line that has an unlimited data feature on it, will automatically cause the feature to be expired. Ex. 1 (123)456-7890 is eligible 2/5/13 and upgrades on 2/18/13, this will replace the unlimited feature with the 2GB/$30 option. Ex. 2 (111)111-1111 broke/lost phone but isn't eligible for upgrade until 9/15/13 (222)222-2222 has upgrade available since 12/23/12 Alternate upgrade performed 2222->1111 will remove 2222's unl. feature and replace with 2GB/$30, meanwhile 1111 keeps unl. feature Also bear in mind that changing from a nationwide 700/1400/2000/unl to Share Everything will remove all data features on the account and replace them with appropriate line level access charges ($40 smartphone or $30 feature)
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Feb 20, 2013 00:39
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Any phones worth waiting for on Verizon or should I grab the RAZR Maxx HD? Battery life is pretty important to me.
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Feb 20, 2013 03:57
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MWC is next week, surely things will be announced...
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Feb 20, 2013 04:21
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wandler20 posted:Any phones worth waiting for on Verizon or should I grab the RAZR Maxx HD? Battery life is pretty important to me. I racked my mind for a while between the Maxx HD and the Note 2 and ended up going with the Note 2. Extra $50, bit less battery, but much better specs.
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Feb 20, 2013 04:25
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EvilMoFo posted:MWC is next week, surely things will be announced... Galaxy S 4 will be out eventually
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Feb 20, 2013 04:27
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wandler20 posted:Any phones worth waiting for on Verizon or should I grab the RAZR Maxx HD? Battery life is pretty important to me. If battery life is that important to you, I'd say grab that maxx. Its been proven to have great battery life.
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Feb 20, 2013 04:46
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chocolateTHUNDER posted:If battery life is that important to you, I'd say grab that maxx. Its been proven to have great battery life. Seriously. I can easily get 2-3 days battery life out of mine and that's with all the goofy poo poo like Google Now location services turned on.
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Feb 20, 2013 05:01
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Any chance of the note 2 seeing a discount by the end of next month? $300 with subsidy is pretty steep and my brother said our employee account won't do amazon (which has the note 2 significantly cheaper). I'm still getting that sexy, sexy phone in 30 days but I wouldn't mind paying a bit less, $300 is definitely gonna hurt my savings. Throw in the cost of a good case and misc acessories and ill sprobably spend more than $350 on my next phone. 
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Feb 20, 2013 06:02
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KingSlime posted:Any chance of the note 2 seeing a discount by the end of next month? $300 with subsidy is pretty steep and my brother said our employee account won't do amazon (which has the note 2 significantly cheaper). Wait til may?
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Feb 20, 2013 06:16
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KingSlime posted:Any chance of the note 2 seeing a discount by the end of next month? $300 with subsidy is pretty steep and my brother said our employee account won't do amazon (which has the note 2 significantly cheaper). Sam's Club has it for $99, LetsTalk has it for $199, Amazon has it for $150, and even Best Buy price-matches online prices.
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Feb 20, 2013 06:18
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Yeah but according to my brother employee lines have to go directly through vzw. Can anyone comfirm this? He does tech support for them so he probably knows for sure but a part of me hopes he's wrong.
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Feb 20, 2013 07:13
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KingSlime posted:Yeah but according to my brother employee lines have to go directly through vzw. Can anyone comfirm this? Why don't you just try it and see if it works? If it doesn't, you go to VZW and get it.
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Feb 20, 2013 13:54
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Fair point. Plus, I asked a chat agent on VZW.com who assured me there'd be no problem. I still plan on asking an actual rep via the customer support option on my phone (since I believe it automatically connects me to Employee Accounts support) but I imagine the worse that will happen if I try is that VZW will not authorize the upgrade or something, prompting amazon to cancel my order.
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Feb 21, 2013 04:43
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KingSlime posted:I imagine the worse that will happen if I try is that VZW will not authorize the upgrade or something, prompting amazon to cancel my order. You won't even make it that far. Their website will say 'sorry we can't support your account'
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Feb 21, 2013 05:47
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SIM-swapping question: Is there somewhere on my online account where I can swap SIMs around? I have two phones that use different sized SIMs, and rather than pick up an adapter or try and do the wedge-thing, I'd love it if there was a way online I could just change the SIM ID attached to my line when I wanted to swap around. That would also remove the need to keep popping the backs off of my phones.
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Feb 22, 2013 03:54
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Someone told me that you can buy a prepaid tablet sim card (with the $20 per month/1 GB per month plan), activate the sim on a tablet, then insert that sim card into a phone and use data on the phone. And this works as long as the phone has 4G. Is that true?
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Feb 22, 2013 06:11
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Came to ask about keeping unlimited data and it was already answered on this page. Thanks, everyone.
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Feb 22, 2013 16:31
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So I don't know how relevant this is to anyone here but I just checked with an employee accounts customer service rep and he told me that yeah, I definitely can't get a phone through a third party vendor.  Oh well, I guess I'll have to shell out the full $300 for the Note 2. There's a few slightly cheaper alternatives but I've been set on the Note 2 after watching just a few youtube vids and playing with one at a store. It's a little tablet!
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Feb 22, 2013 22:24
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So I'm not sure exactly where I could find this out without asking verizon, but I broke the screen (and I guess what I can only say is the "ion transmitter" according to google? the screen only lights up maybe the first 4 line of pixels at the top)of my GS3 back in October of last year and switched back to my old droid X as I couldn't afford to have it fixed at the time. I do have insurance on my line, and now I finally have the funds to pay for repairs. Would my phone still be covered under insurance? My mother told me (I have my line on a family plan) that when she spoke to verizon about my sister's iphone needing the screen replaced that they get "angry" if you don't report a break like this right away. Given how long it's been (5 months) would it better for me to just say I lost it and figured I wouldn't find it? Or would it be better to just fess up and say it's been broken for a while? I understand I'll have to pay a hefty deductible but Verizon was very kind to me and my various Droid Xs (I went through 4 before I finally got one that has stayed amazingly strong for the past 3 years) so I would prefer to keep it under warranty if that's possible. Thanks for any help or guidance.
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Feb 23, 2013 01:44
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The Roll posted:So I'm not sure exactly where I could find this out without asking verizon, but I broke the screen (and I guess what I can only say is the "ion transmitter" according to google? the screen only lights up maybe the first 4 line of pixels at the top)of my GS3 back in October of last year and switched back to my old droid X as I couldn't afford to have it fixed at the time. I do have insurance on my line, and now I finally have the funds to pay for repairs. Would my phone still be covered under insurance? Ya you can still claim it. I'm using a sgs3 while paying for insurance on my broken RAZR maxx. I'll claim my maxx when its worth it.
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Feb 23, 2013 02:05
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If there's Asurion, just remember that Asurion says you have to make the claim within a few months. Otherwise you should be fine.
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Feb 23, 2013 15:48
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Does insurance get hosed if you temporarily swap devices? I have a RAZR HD and have Asurion on it. If I swap the SIM into my old Galaxy Nexus for a day or two to test an app I'm writing on a different device and then switch back, would that count as an equipment switch and kill the insurance on the RAZR?
kitten smoothie fucked around with this message at 23:28 on Feb 23, 2013 |
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Feb 23, 2013 23:26
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kitten smoothie posted:Does insurance get hosed if you temporarily swap devices? I have a RAZR HD and have Asurion on it. If I swap the SIM into my old Galaxy Nexus for a day or two to test an app I'm writing on a different device and then switch back, would that count as an equipment switch and kill the insurance on the RAZR? No. I've swapped my gnex and razr maxx a thousand times. My Razr Maxx is still the insured device. In fact, I'm using a SGS3 now on that same line. If I call Asurion they will replace my Maxx. You using other equipment should not effect the insured device. Just swap back to it prior to calling Asurion so they dont have to look up the IMEI. Worst case, Verizon can note an account of the purchase date of a device. Now this is all assuming the phones were bought at a Corporate Location. I have no idea how indirects and poo poo worth internally with verizon. At AT&T We had no idea what phone was really the activated lines phone, most indirects didnt even manually swap IMEIs on warranty stuff. It was always a mess. SO Yes, IF your stuff was purchased at COR, I can 99% guarantee you'll be fine.
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Feb 24, 2013 02:54
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Yep, corporate store, and I've still got a copy of the receipt (which I'm 99% sure has the IMEI printed on it) as proof I was the original buyer and when it was purchased, if it really came down to that. Thanks for the clarification. Also, since I haven't seen this posted here yet - if you buy a Motorola phone between February 18 and March 4, there's a mail-in rebate for a $50 Play store gift card. http://www.motorola.com/us/consumers/Google-Play-Credit/Google-Play-Credit,en_US,pg.html
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Feb 24, 2013 04:40
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kitten smoothie posted:Yep, corporate store, and I've still got a copy of the receipt (which I'm 99% sure has the IMEI printed on it) as proof I was the original buyer and when it was purchased, if it really came down to that. Thanks for the clarification. My parents both bought Razr Ms on the 16th. Missed it by 2 days 
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Feb 24, 2013 05:07
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