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If you work in the service industry, forcing yourself to be cheerful is the only way to suppress the overwhelming urge to kill yourself and everyone around you.
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Mar 29, 2014 14:19
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| # ? Apr 29, 2024 01:49 |
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she probably has that One Black Friend who still thinks it's hilarious when she says fo shizzle anyway this is why I like to go to coffee places staffed with non english speaking immigrants. if youre a white person and still have to serve coffee for a living you are doing something very wrong.
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Mar 29, 2014 14:20
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mookface posted:How is buying coffee ever an investment unless you're buying it in large quantities to break down into smaller units and sell it for profit I'm investing in the fat dump that I'm going take after drinking it, duh
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Mar 29, 2014 14:27
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OP they are both being fingered by their manager behind closed doors. Hope this helps 
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Mar 29, 2014 14:34
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mookface posted:How is buying coffee ever an investment unless you're buying it in large quantities to break down into smaller units and sell it for profit http://www.marketwatch.com/investing/stock/sbux actually, not that bad of an investment, if you plan to hold it a while.
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Mar 29, 2014 14:46
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Serious Reply I am a nurse in the ICU. Our hospital has this thing called AIDET, which is literally a script we are supposed to follow when interacting with patients. Because so much hospital funding is based on patient satisfaction surveys (another can of worms entirely), we're now supposed to follow this "communication tool" in hopes that it will raise our satisfaction scores. Honestly, it makes a nurse sound like a robot, and the way you connect with people is by skipping the bullshit and getting to know them in whatever way possible. quote:Acknowledge — Greet people with a smile and use their names if you know them. Attitude is everything. Create a lasting impression. So, as a nurse, our hospital gave us this example. "Hello Patient, my name is Koivunen and I am your nurse. I am here to help. I am going to insert an IV line. This should take no more than ten minutes. I am a registered nurse and have ten years of experience putting in IVs. If you have any questions, I have plenty of time to answer them. Thank you for choosing This Hospital for your care." Although I work with realistic people, it is theoretically possible to face punishment if you don't follow AIDET and are caught by a higher-up. My boyfriend works for Marriott. Corporate swung by their hotel a while ago and was appalled that nobody knew the mission statement, which is in song format (in English or Spanish). Now, if an employee approaches a manager in full on musical mode, belting out the mission statement, they are supposed to get a $25 gift card. Apparently there's an employee meeting coming up where they are all supposed to sing together. America is a place where the customer is always right. From being extra cheerful to following a script to song and dance, it's all about customer satisfaction. What some people see as weird and off-putting, others see as charming and uplifting. OP, get used to it. It's only going to get worse.
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Mar 29, 2014 14:49
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BubbleGoose posted:From now on I'll be sticking to my mom 'n pop coffee shop with its salty proprietor and its terrible Mumford 'n Sons on infinite loop. Fo' Shizzle my Bub Goozizzle
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Mar 29, 2014 14:51
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I don't believe you op
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Mar 29, 2014 14:52
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i work late hours at a university so i see mostly bros working at the starbucks i go to a couple weeks ago the cashier guy and some other guy working with him started calling each other gay fags and then posing related questions to me like "hey do you think this guy here is a fag?" then i told them i wasn't a student and they felt embarrassed and apologized i really wanted to say "yes" but i don't want to get fired for discrimination obama's america
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Mar 29, 2014 14:52
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Koivunen posted:Serious Reply I'm fine with most of this honestly. Its reassuring to know what someone is about to do in a medical situation. The end sentence or two sounds a lil tacky.
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Mar 29, 2014 14:54
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Al Borland posted:I'm fine with most of this honestly. Its reassuring to know what someone is about to do in a medical situation. The end sentence or two sounds a lil tacky. i'd be fine with "i'm gonna put in your IV now" i already gathered from the context of the situation that the nurse is there to help me and not punch me in the face
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Mar 29, 2014 14:59
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open container posted:Starbucks workers get decent pay and health insurance for doing a bullshit job. They're like the 1% of entry level fuckups. Of course they're happy. decent pay for that job should be 11-12 bucks an hr, what do they get paid
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Mar 29, 2014 14:59
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BubbleGoose posted:the person saying it was not black and I am jeez spare me your life story bubba goose
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Mar 29, 2014 15:00
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if a starbucks employee ostensibly called you a friend of the family like the 90s then why didn't you get them fired? doesn't add up
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Mar 29, 2014 15:01
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Twat McTwatterson posted:decent pay for that job should be 11-12 bucks an hr, what do they get paid glassdoor says $8.80 u.s. average for a starbucks barista lol sadly, that probably is the 1% of the foodservice industry
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Mar 29, 2014 15:03
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Koivunen posted:Serious Reply What does it say about talking like Snoop Dogg
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Mar 29, 2014 15:05
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Who are the 12 other rappers, my nizzle
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Mar 29, 2014 15:10
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op is false nizzles don't drink coffee
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Mar 29, 2014 15:14
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Fetus Tree posted:Who are the 12 other rappers, my nizzle tupac wuld def be one and 50 "fiddy" cent (as a white thats the only black hip hoppers i know)
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Mar 29, 2014 15:17
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Oberleutnant posted:tupac wuld def be one
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Mar 29, 2014 15:21
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Oberleutnant posted:hip hoppers stealing this
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Mar 29, 2014 15:22
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fo shizzle my nizzle
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Mar 29, 2014 15:25
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Shasta Orange Soda posted:glassdoor says $8.80 u.s. average for a starbucks barista lol lol starbucks sucks
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Mar 29, 2014 15:33
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i used to casually date a girl who worked at starbucks (a year or so before i met her, not while we were hooking up) and she got a check in the mail from a settlement. she cashed that check, and went out and bought an old volvo - because thats what you buy in VT i guess one day i got really drunk and stoned while i was at a friends place, and then his roommate came back and started acting loving NUTS and picking a fight about having people over to watch football and drink.... i mean it was the playoffs.. so she was just being a crazy bitch. anyways, dude gets browbeat to gently caress and he says "dude i'm sorry but this is crazy and i gotta have it out with my roommate, lets hang out again soon though". it happens, so i leave and i realize holy poo poo I'm WAY too hosed up to drive at all soon. anyways, this girl lived like 15 minutes away, and a month ago i'd driven her to Boston in a blizzard so she kind of owed me a favor. i call her up, it's like 1am but i'm like "hey... i need a ride" and i can tell she's pissed, but she comes to pick me up anyways. then her car died, and she had to get it towed and drive mine instead. ends up not being worth it to fix. and then we never hooked up again because i killed her starbucks car. this story sucks, sorry
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Mar 29, 2014 15:38
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Tumble posted:i used to casually date a girl who worked at starbucks (a year or so before i met her, not while we were hooking up) and she got a check in the mail from a settlement. she cashed that check, and went out and bought an old volvo - because thats what you buy in VT i guess what a dumb bitch
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Mar 29, 2014 15:43
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Loling pretty hardcore @ all the sincere gbs replies itt
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Mar 29, 2014 15:49
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Does Starbucks barista porn exist? I'm just asking for personal research.
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Mar 29, 2014 16:51
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Wayside Bazaar posted:Starbucks barista porn gis'd this and yep
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Mar 29, 2014 16:56
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Twat McTwatterson posted:what a dumb bitch the one that started poo poo about people being drunk watching a football game is a dumb bitch, but the girl that came to pick me up was, and is, still a rad person. sorry if that wasnt clear
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Mar 29, 2014 17:10
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nope. she a dumb bitch too. sorry
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Mar 29, 2014 17:14
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aw 
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Mar 29, 2014 17:23
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OP is an uppity black person trying to make this a racial thing like every other SWJ. Just have you loving grande espress mocha fuckity poo poo and don't post about it.
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Mar 29, 2014 17:29
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Oberleutnant posted:gis'd this and yep what a country! 
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Mar 29, 2014 17:30
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i use super concentrated 400 mg caffeine pills. year supply for 15 bucks. loling at u faggots supporting a poo poo industry.
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Mar 29, 2014 17:35
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europeans i've spoken to who visited the US are kinda weirded out by how goddamn friendly all the customer service people are. like it's a culture shock
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Mar 29, 2014 17:39
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Many years back I used to work at an advertising agency as a Lowy web programmer. It was called Tradeland and whenever someone from outside called we were supposed to say our name, greet them and add the sentence "Welcome to Tradeland!" (because its a land, you know). anyway one Monday I came to work and was really in my best mood ever, my weekend was great, I had just got a new girlfriend and all this poo poo, and I was really feeling super awesome. so when the phone rang I exlaimed in the most cheerful and heartfelt way "Welcome to Tradeland!". I heard a bit of laughter on the other side and the client then explained that he apparently had typed the wrong number and actually wanted to speak to the owner of the company.  Well 20 minutes later I got a call from the owner of the company and he said that he just talked to a very important client who was super impressed with my cheerfulness and friendly greeting and he actually thanked me for that and added that he too found it awesome that his employees take the company values to heart. He then gave me a not insignificant pay raise. All this because I had really great sex with my new girlfriend the day before. edit: This happened in Germany so this was probably really the most friendly greeting he had ever heard. demonicon fucked around with this message at 17:48 on Mar 29, 2014 |
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Mar 29, 2014 17:43
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baw posted:europeans i've spoken to who visited the US are kinda weirded out by how goddamn friendly all the customer service people are. like it's a culture shock more like europeens cause they are dicks
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Mar 29, 2014 17:48
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i prefer the sincere brusqueness of europeen customer service people to the false enthusiasm of american ones
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Mar 29, 2014 17:49
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Wayside Bazaar posted:what a country! would
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Mar 29, 2014 17:49
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| # ? Apr 29, 2024 01:49 |
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Koivunen posted:Serious Reply One hotel that I worked at had a similar script that you absolutely had to follow. They would get secret shoppers, and if you missed any part of the script you'd get points off. It only took two missed points to fail, and a fail got you written up. It was funny because at the beginning of the month, the likelihood of a shop was low; everyone would act naturally and things felt much more relaxed. Then about halfway through the month, people would start to notice we hadn't been shopped yet. They'd begin to apply the script to anyone suspicious. If it was the last week of the month and we hadn't been shopped yet, then everyone turned into this soulless greeter robot and people would shoot us weird looks.
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Mar 29, 2014 18:13
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