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What would make a sales rep happy though? (Just out of curiosity).
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Apr 11, 2014 04:02
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TheReverend posted:What would make a sales rep happy though? (Just out of curiosity). Anything that increases the ARPU. A walk-in Digital Life.
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Apr 11, 2014 04:10
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TheReverend posted:What would make a sales rep happy though? (Just out of curiosity). Tablet sale + new line + digital life /Uverse triple play+ 80$+ in accessories.
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Apr 11, 2014 07:18
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TheReverend posted:What would make a sales rep happy though? (Just out of curiosity). Honestly I just focus on presenting stuff to every customer, but overall a sales rep only gets paid when the bill is increased (not as bad as it sounds), accessories (but not much there) and they changed it to where any new lines are 50% of goal, so really anything that is adding. Either way there isn't much "I will do this for you for this sale" anymore unless it's digital life.
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Apr 11, 2014 11:20
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Richard M Nixon posted:I'm walking in to my local att corporate store tomorrow intending to grab an s5 + gear. I'm not under contract right now. I want to get it for a discount by signing a 2 year contract, as no other company can really give a significantly better deal for my plan. You have literally no chance in getting a discount on a brand new device on launch day. If you're looking for a lower price check national retailers although I doubt anyone is discounting the device at this point. Also like everyone else has said the only thing that asking for a 2 year contract on the device is going to do is make the rep unhappy. Not to mention that there is no way (at least in my market) for a rep to give you any kind of monthly credit or discount. Customer care might be able to do that part for you but its not likely.
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Apr 11, 2014 13:27
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I'm on a legacy unlimited data plan on Verizon, but I'm really tired of having fuckall choice for handsets. If I wanted to do BYOD Nexus 5 or whatever, what's the best way to go for a single line on AT&T? (My wife is currently on Sprint, but she doesn't want to change. She's a masochist or something.) Relevant: I get a 20% discount through my employer, and I am currently paying around $77 a month with a similar discount on Verizon. Also, I'm too lazy for device flipping.
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Apr 11, 2014 22:28
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Bandire posted:I'm on a legacy unlimited data plan on Verizon, but I'm really tired of having fuckall choice for handsets.
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Apr 11, 2014 22:31
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Endless Mike posted:The regular data share plan is $65 without a contract for 2 GB less your discount. Important to note that, much to my disappointment, discounts only apply to the data portion of the plan and not the device portion. So the 2gb plan for $40 + device cost is reduced to only 32 + 25 and not 32 + 20. Only a $5/mo diff for BYOD but still, surprising to me.
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Apr 11, 2014 22:37
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Bandire posted:I'm on a legacy unlimited data plan on Verizon, but I'm really tired of having fuckall choice for handsets. For just one line you might want to take a look at ATT's prepaid offering, AIO Wireless. You can get unlimited talk/text with 2.5GB data for $45 or 5GB data for $55.
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Apr 11, 2014 23:51
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Been scouring over the last few pages and have seen virtually no information on dumb phones. I'm going on to an AT&T family plan and I'd much rather deal without all the bells and whistles and pay $15/mo instead of $40. I've been with Verizon for the last several years and I thought the LG Cosmos was decent enough. I like having the QWERTY keyboard for texting. Any recommendations on AT&T dumb phones? I'd even be considering to forego the QWERTY if one phone just stands that far above the rest.
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Apr 12, 2014 00:05
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Thanks guys. That may be the way to go when my contract is up in a couple months.
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Apr 12, 2014 00:13
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Antignition posted:Been scouring over the last few pages and have seen virtually no information on dumb phones. Any of them are fine now a days. The xpression 2 is free with a contract.
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Apr 12, 2014 04:20
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I have a FAN discount through my University. The FAN number is 02401885. I currently have the 10gb mobile share plan with 2 lines for $130 with an additional $24.62 charge for my M8 via Next. I just registered for the discount. Can you tell me what part of the plan the discount comes off of and how much it is?
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Apr 15, 2014 18:29
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ih8hlywdvideo posted:I have a FAN discount through my University. The FAN number is 02401885. I currently have the 10gb mobile share plan with 2 lines for $130 with an additional $24.62 charge for my M8 via Next. I just registered for the discount. Can you tell me what part of the plan the discount comes off of and how much it is? It comes off the charge for the data only. So it comes off the $100 for the 10gb. SeaborneClink fucked around with this message at 18:35 on Apr 15, 2014 |
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Apr 15, 2014 18:31
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This has bugged me for forever, but what the hell does FAN stand for? I know what it is in regards to the discussion, I just don't know why it's called that.
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Apr 16, 2014 01:17
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Kaizoku posted:This has bugged me for forever, but what the hell does FAN stand for? I know what it is in regards to the discussion, I just don't know why it's called that. Foundation Account Number
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Apr 16, 2014 01:48
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My company still offers the option to start a new line of service with an unlimited data plan. Does ATT throttle unlimited corporate data plans right along with the grandfathered personal accounts? Thanks.
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Apr 16, 2014 04:25
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Pretty happy right now. My bill dropped by $30 by switching to the mobile share plans from my plan I received in August. Couldn't tell exactly how much it had changed last month because of the prior plan still being on the bill but I got my first "clean" bill on the new plan today. Was only expecting a $10 change.
zerocrash fucked around with this message at 02:02 on Apr 17, 2014 |
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Apr 17, 2014 02:00
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I signed a 2 year contract in January and got a smartphone (brand new customer). I paid about $140 up front to sign up and get the phone, and now I have a monthly bill of about $92 for 2GB data, unlimited messaging, and unlimited minutes. If I click through on the AT&T website and "switch" to Mobile Share Value, my bill just goes down? It says my Mobile Share plan fee goes down from $55 / month to $40 / month, and my smartphone fee goes from $40 / month to $25 / month. That's a huge savings. Why would AT&T do this? They have a signed contract with me to pay the other price for 2 years. What's the catch? Should I do it?
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Apr 17, 2014 14:23
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Tellara posted:I signed a 2 year contract in January and got a smartphone (brand new customer). I paid about $140 up front to sign up and get the phone, and now I have a monthly bill of about $92 for 2GB data, unlimited messaging, and unlimited minutes. If I click through on the AT&T website and "switch" to Mobile Share Value, my bill just goes down? It says my Mobile Share plan fee goes down from $55 / month to $40 / month, and my smartphone fee goes from $40 / month to $25 / month. Yes, do it, and fast.
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Apr 17, 2014 15:17
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Looking for some advice on what to do. My wife and I currently have 700 minutes w/unlimited rollover, unlimited family messaging, and we each have 3GB of data to use. Our bill after the discount from her work comes in around $159. She is due for an upgrade and what I can't figure out is will it be cheaper for us to move over to the NEXT program or just stay on the 2 year plan. Any advice?
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Apr 17, 2014 15:55
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Doomsday Jesus posted:Looking for some advice on what to do. What's the percentage on her discount? What phone are you looking to upgrade to? If we can get the right numbers then we can see what would be best for you.
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Apr 17, 2014 17:41
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Sticky posted:What's the percentage on her discount? What phone are you looking to upgrade to? If we can get the right numbers then we can see what would be best for you. Her phone is the primary line and receives 15% off. She is looking at the Nokia 1520, 1020, and possibly an iPhone. My upgrade is in November, but I am eligible for ATT NEXT right now.
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Apr 17, 2014 18:24
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Tellara posted:I signed a 2 year contract in January and got a smartphone (brand new customer). I paid about $140 up front to sign up and get the phone, and now I have a monthly bill of about $92 for 2GB data, unlimited messaging, and unlimited minutes. If I click through on the AT&T website and "switch" to Mobile Share Value, my bill just goes down? It says my Mobile Share plan fee goes down from $55 / month to $40 / month, and my smartphone fee goes from $40 / month to $25 / month. You got lucky on your timing. You signed a contract before ATT launched the new plans (new 10GB plan in February, new 1-2GB plans in march), and to keep customers ATT is allowing anyone who signed contracts before the new plans came out to get no customer pricing. So your plan would be $50 for 1GB of data or $65 for 2GB of data plus tax. Keep in mind if you upgrade in the future add the price of the phone.
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Apr 17, 2014 22:21
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Does AT&T Uverse internet use a standard cable modem (e.g. the Motorola sb 6121) or some sort of proprietary modem you have to rent? I'd only be interested in getting the internet (not TV or phone service).
Siroc fucked around with this message at 17:01 on Apr 18, 2014 |
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Apr 18, 2014 16:58
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Siroc posted:Does AT&T Uverse internet use a standard cable modem (e.g. the Motorola sb 6121) or some sort of proprietary modem you have to rent? I'd only be interested in getting the internet (not TV or phone service). AT&T is a DSL provider. Uverse is their package that includes all the stuff you don't want. Just order DSL. http://www.att-services.net/att-dsl-direct.html Note that it's much slower than cable.
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Apr 18, 2014 21:37
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Thermopyle posted:AT&T is a DSL provider. Uverse is their package that includes all the stuff you don't want. Just order DSL. Execept you can buy Uverse internet without paying for phone and TV 
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Apr 18, 2014 21:44
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Thermopyle posted:AT&T is a DSL provider. Uverse is their package that includes all the stuff you don't want. Just order DSL. None of this is true. Uverse is the name of AT&Ts fiber based services that include TV, INTERNET , and phone. You can get internet alone and at much faster speeds than DSL. It's also ignorant to flatly say "its slower than cable" as ATT can offer upwards of 48Mb connections in some areas. Also to answer your question about hardware, att will need to provide a proprietary modem. Any sales rep in the know will waive the cost of it. obeyasia fucked around with this message at 23:37 on Apr 18, 2014 |
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Apr 18, 2014 21:48
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Prepaid smartphone plans changing slightly: $60 Unlimited Talk/Text and 2.5GB of data (500MB boost) $45 Unlimited Talk/Text and 1GB of data (Wal-Mart only apparently?) $40 500 Minutes/Unlimited Text and 500MB of data (250MB boost)
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Apr 18, 2014 22:51
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obeyasia posted:None of this is true. Thanks so much for the info. Another question: how common is it for AT&T to totally rewire your house? As far as I know, the connection into the house uses coaxial cable, right? Also, I sent you a PM obeyasia.
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Apr 18, 2014 22:54
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Siroc posted:Thanks so much for the info. Rewiring the house isn't super common. If you have co-ax in place, they'll use that. Otherwise they might run some new network cable. I've seen both about equally.
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Apr 18, 2014 23:37
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obeyasia posted:Rewiring the house isn't super common. If you have co-ax in place, they'll use that. Otherwise they might run some new network cable. I've seen both about equally. A good installer will run a non coax line to prevent line noise and poo poo. Bad ones will hack into existing junk and you'll be calling tech support a few times til it gets fixed. Also. Depending on your area your installer will WANT to run a dedicated line simply because the age of everything involved. I liked Uverse a lot. Just sucks they couldn't provide 150mbps and cable could. Its a good service though.
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Apr 19, 2014 00:01
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Looks like my information is out of date. Sorry guys. Though, I will say, I've been trying every 6 months for 5 years to get AT&T to unbundle UVerse for tenants in hundreds of apartment units, and the AT&T people I talk to either don't know how to do it, say it's not possible, or never return voice mails. They even sent a representative out to discuss it in early 2013 and he flat out told us it wasn't possible. Thus the reason why like 2% of our units have UVerse and 70% have Charter. I stand by the slower than cable statement. I bet the overlap between places where you can get > 20mbps FTTP/FTTN ATT UVerse connections and places where you can not get faster and equivalently priced or cheaper cable connections is like less than 1% of households.
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Apr 19, 2014 04:28
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I can tether with my mobile share plan, right? I don't do it much either way
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Apr 19, 2014 15:35
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myron cope posted:I can tether with my mobile share plan, right? I don't do it much either way Yes.
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Apr 19, 2014 16:49
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Beefstorm posted:I want to upgrade, change my phone, or otherwise do something weird to my plan, but I don't want to lose unlimited data. Help! I have a grandfathered iPhone Unlimited data plan. I'm looking at upgrading and signing up for Next to get a Lumia 1520. If I want to switch to anything other than an iPhone I'm going to lose unlimited data aren't I?
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Apr 20, 2014 02:36
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Girl With Huge Tits posted:I have a grandfathered iPhone Unlimited data plan. I'm looking at upgrading and signing up for Next to get a Lumia 1520. If I want to switch to anything other than an iPhone I'm going to lose unlimited data aren't I? No. You'll keep it.
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Apr 20, 2014 03:27
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EbolaIvory posted:No. You'll keep it. Great, I really wasn't expecting that. I plan on going into a store to do the upgrade but to check things out I went through the process on the web site it didn't give me the option. Thanks for the info.
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Apr 20, 2014 16:25
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I have U-Verse, currently on the U-200 package and Max Plus Internet. I want to remove the TV Package, but I'm not seeing an option on the site to do that. Most I can do is drop myself down to U-Basic. Is there an option I'm not seeing or do I have to call them to do that? edit: Looks like I have to call them 
the fucked around with this message at 01:21 on Apr 21, 2014 |
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Apr 21, 2014 01:12
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the posted:edit: Looks like I have to call them You nailed it!
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Apr 21, 2014 01:55
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