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"Douglas, a reader of the New York Times’ “Haggler” column, decided to send flowers with a lighthearted message to his grandmother’s funeral instead of attending. He sent them through 1-800-Flowers, dictating his message for the card to the customer service representative who took his order over the phone: “FAR WELL GRANDMY YOU HAD A GOOD RUNS.” Wait, that doesn’t sound right. When you want flowers sent at the last minute or shortly before before the day’s delivery cutoff, you have no choice but to call the vendor directly on the phone, like it’s 1989 or something. That means dictating your message, unless you have access to a fax machine He had no complaint about the flowers, but was unhappy with the message. Anyone who read the card could probably figure out what he meant, and they would be confused, insulted, or just amused. This card was supposed to say, “Farewell Grammy, you’ve had a good run.” Douglas noted that the customer service representative wasn’t a native English speaker (though that doesn’t always mean that the call center is in another country) and seemed to have trouble taking the message down. Douglas saw the mangled message when he received a confirmation e-mail. Here’s the first consumer lesson in this story: Douglas e-mailed his complaint, but sent it to the return address of the order confirmation e-mail. That’s usually not an address that can receive messages. When the Haggler contacted 1-800-Flowers, indeed, they had never received a complaint about this order. They issued a full refund for the flower arrangement once they learned of the error. “We offer extensive training to our customer service agents, which provides them with the opportunity to help our customers express themselves perfectly with our thoughtful gifts,” a 1-800-Flowers representative told the Times. Or make inadvertent poop jokes at a funeral. " HAHAHAHAHA!  New York Times has done it again!
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May 6, 2015 20:25
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| # ? Apr 26, 2024 01:43 |
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beloved oval office 
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May 6, 2015 20:27
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Douglas sounds like an entitled New York Times reader. gently caress you Douglas.
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May 6, 2015 20:34
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I rated this thread a 1! Haha!
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May 6, 2015 20:49
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Angry Birds Suicide posted:I rated this thread a 1! me too douglas!
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May 6, 2015 21:11
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Jerry Mumphrey posted:beloved oval office pretty.....pretty......pretty......pretty gay
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May 6, 2015 22:05
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Rambling Robot posted:Douglas decided to send flowers with a lighthearted message to his grandmother’s funeral instead of attending Eat poo poo, Douglas
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May 6, 2015 22:34
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Rambling Robot posted:Here’s the first consumer lesson in this story: Douglas e-mailed his complaint, but sent it to the return address of the order confirmation e-mail.
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May 6, 2015 22:41
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Does 1-800-FLOWERS do custom requests? Because I'd like to send Douglas a cactus with a bunch of notes saying "GO gently caress YOURSELF" stuck on it.
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May 6, 2015 22:48
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Jerry Mumphrey posted:beloved oval office
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May 6, 2015 22:52
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Glorious humor poster Rambling Robot. You certainly are a card! haha!
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May 6, 2015 23:05
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psyopmonkey posted:Glorious humor poster Rambling Robot. haha! I love Something Awful! So RANDOM!!
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May 6, 2015 23:11
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Rambling Robot posted:haha! Cheeseburger cats!!! Hahahah! omg I just LOL'ed all over the place! Better get a towel! :iamafag::iamafag::iamafag::iamafag::iamafag::iamafag: gently caress this thread and your stupid god drat idiot humor you sack of crap.
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May 6, 2015 23:14
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psyopmonkey posted:Cheeseburger cats!!! 
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May 6, 2015 23:19
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Ive been saving this one for a bit... 
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May 6, 2015 23:20
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psyopmonkey posted:Ive been saving this one for a bit... she's beautiful.
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May 6, 2015 23:23
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psyopmonkey posted:Ive been saving this one for a bit... I've also been saving a pretty choice image for quite some time... 
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May 7, 2015 00:06
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bet grandmy was like, "holy poo poo!!!" lol dumb oval office
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May 7, 2015 00:57
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LMAO at the OPs avatar...Hot dog hat, hahahhaha
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May 7, 2015 00:58
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| # ? Apr 26, 2024 01:43 |
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Lord Waffle Beard posted:LMAO at the OPs avatar...Hot dog hat, hahahhaha as soon as I saw the hat, I knew it was going to be a funny thread. *applies for job as times writer
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May 7, 2015 01:33
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