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TheBandOffice posted:
Good luck, man, meanwhile, this just in... If I'm late just 1 minute in December, I'm fired. Incidentally, you should never try a new route to work you're unsure of, especially when you're on the same shift as the manager that hates you. I found this out the hard way, this morning. I ride my bike to work, and I decided to try a different road. Well, that road is 98% uphill, and my bike has no gear shift. And I really like it there... 
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Dec 2, 2010 06:18
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manguero posted:The store I used to work for always threatened to do this, and I think they sort of did actually. They had to have something to hold over our heads since the wage (7.50) was hardly much motivation and we didn't make commission. I can't say about company-wide; I think it was up to the GM/scheduling manager of each store. The place I work is hourly (no commissioned sales thank god) but instead it is corporate policy for the department managers to rank the schedule based off of merit. I'm really confused by this because, well, we don't actually make money off of our sales. Pretty much my entire job entails me cleaning up after dirty customers who can't loving put Juicy Couture gloves back in their box and getting over priced watches out of a case to show to people. It wouldn't bother me if all the managers did it based off of job performance but it looks like they're doing it by who can brown nose the best. The girl who got number 1 in my department ( I got number 2 out of 6, but still ) doesn't do poo poo all day. She sits behind the watch case and untangles tangled necklaces and watches everyone else in the department scramble around doing go backs and servicing customers. The only reason she got number 1 because she sniveled her nose in between my manager's rear end. All of my other co workers are really hard workers and get their poo poo done in a timely manner. We don't get paid more based off of the merit system but they do lay off people from the bottom up and I'm going to really hate seeing my hard working co-workers get laid off because they didn't compliment my manager every day on what boots she's wearing. It really, really, really irks me. Oh also co-workers who talk to you about the abortion they got YESTERDAY is just plain awkward.
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Dec 2, 2010 06:26
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Also jesus christ the women's restrooms are loving disgusting.
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Dec 2, 2010 06:34
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Nothing brings the team together like a good ol' fashioned abortion discussion.
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Dec 2, 2010 06:35
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TheBandOffice posted:
Yay!  Good luck with that process.elf pr0n posted:The place I work is hourly (no commissioned sales thank god) but instead it is corporate policy for the department managers to rank the schedule based off of merit. I'm really confused by this because, well, we don't actually make money off of our sales. Pretty much my entire job entails me cleaning up after dirty customers who can't loving put Juicy Couture gloves back in their box and getting over priced watches out of a case to show to people. That blows. At our store I think it was equally selfish on the managers' part but more pragmatic: store meeting its credit card enrollment goal for the quarter -> bonus for managers. Therefore, tools who rope in a lot of cards (or are just lucky to get suckers in their line) -> $$ in managers' pockets. It was as if sales were ancillary to those store cards (and if so I wouldn't really be surprised; clearly financial chicanery is where the real bucks are made).
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Dec 2, 2010 06:39
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elf pr0n posted:Also jesus christ the women's restrooms are loving disgusting. They always are, everywhere.
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Dec 2, 2010 20:02
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Der Kaktusfreund posted:Thanks, I needed this. At one point last night I had six people in a crowd just standing in front of the register with at least one angry glare. If you make sympathetic eye contact with them you just make your own problems worse. I have a new respect for retail employees. Any service where they can see what's going on is the worst, it really is. Food, your line of work, people just get stupidly impatient. It's so much better when people remain ignorant to what's going on.
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Dec 2, 2010 20:25
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So, is there any place that's good to work your first job? I pretty much backed out of Target after reading this thread and seeing how many hoops they would want me to jump through just for a minimum wage holiday job. I'm generally pretty open to lovely work and rear end in a top hat managers, the only things I want to avoid is (1) pressure to sell people poo poo they don't want like credit cards, magazine subscriptions and the like; and (2) stupid "team cheer" bullshit ala Wal-Mart. At this point, since I'm going to Disneyland in January, I'm thinking of just walking into their "casting" office to see if I can get a job there and just relocate to do it. Entire books have been written about the slavish work and near-fascism of Disney management, but it's a company that I actually like (I pretty much studied Disney service culture and employee guidebooks as a teenager, since it was my dream job. I think I actually have the Operators Manual for Space Mountain in Florida around here, with all the startup/shutdown checklists.) Given that I've already brainwashed myself as a teen to the Disney mold, to the level that no matter where I work I'll be pointing with two fingers and picking up and disposing any garbage I see even if it's not in my job description, I might as well work at a place that will appreciate those habits.
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Dec 3, 2010 23:31
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My manager's a loving idiot. Who the hell thinks it's a good idea to scare someone when they're cleaning out the VERY hot chip tray. And then, without offering help for the burns I have on my hand, which by the way, even at that point, hurt like hell, just laughed at me. And then, while I had my hand running under cold water - and despite him being perfectly able to do it himself - he has the nerve to ask me to tend to the one, rather drunk customer in the store. I love my job. My co-workers are great, and 99% of the customers are amazing. But my, god, do I want to injure this man. Very, very seriously.
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Dec 4, 2010 01:20
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Craptacular! posted:So, is there any place that's good to work your first job? Restaurants. Can't speak for fast food, as I've never worked it, but you might have to settle for that at first with no experience. My entry into restaurants (as host/togo) was backed up with lots of other work experience at least. You should be able to get a dishwasher job though, and hopefully you can move up from there, especially if you want to keep working back-of-house. Sure washing dishes is dirty work, but mostly you don't have to deal with people and time passes quickly. (As someone who had worked more abstract jobs like teaching, for me it was refreshingly concrete.) As for front of house (meaning hosting, serving, etc.), you still have to deal with customers of course, but in general they are nicer to you than in retail for several reasons, and personally I had a lot more camaraderie with my coworkers and respect from my managers. All this is based on my admittedly limited impressions of both retail and restaurants, as I didn't have to do either for very long. I can say that I was done with retail after four months but could work in the restaurant I was at for years. Re-edit: if you are curious about working restaurants, watch the movie Waiting. I think it does a good job showing the good and the bad. manguero fucked around with this message at 03:51 on Dec 4, 2010 |
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Dec 4, 2010 03:45
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 - Customer - me Hey young man, do you have any more roasts back there? I found these two, but I want to see more than what you have over there. The rest there are crap, they are junk. Sure, I'll have a cutter cut you some non-crap chuck roasts for you. It'll just be a few minutes.Of course the customer is shocked when I use the same attitude as him and just leaves. Some people are just so drat rude out of the blue. Meat is a perishable item that we can't cut too much of at one time or else you risk having to throw it away. In my case, it was fairly early in the morning so we haven't gotten the chance to cut fresh for anything. Is it really hard to ask or say: "Do you have any more [insert roast name here]s?" "Your selection of roasts are low, do you have anymore?"
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Dec 4, 2010 03:46
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One guy at the comic book store was debating about buying a model, I suggested he buy it now despite the lack of space in his model shelf as they go quick and don't have huge runs. He freaked on me. "So my dog can eat it!?" And quickly fled the store in a huff. Customers are weird at times.
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Dec 4, 2010 06:33
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A customer had a breakdown today because my co-worked started putting the stuff that she left in her unattended shopping basket back onto the shelf. Yelling, crying, stomping feet, the whole works. I wasn't sure if I was supposed to feel bad for her, to be worried for my co-worker in case of violence, or to start laughing. I hate to see old people crying, but Jesus Christ, it was a basket of vegetables...
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Dec 4, 2010 07:50
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Today at work was an extra-special employee discount day where we get 50% off instead of 30%. I wasn't scheduled and popped by after class to get some Christmas gifts and take advantage of this sweet deal. There is a counter behind the cash register counter as there is more customer-accessible merchandise back there. I was waiting for my boyfriend to finish shopping and was leaning on the secondary counter. Completely ignoring my unoccupied dress-code + bright yellow apron clad coworker, some lady holds up something and asked me, weighed down by boxes of stuff and bags from other stores, how much it was. I just sputtered and pointed to the person who was actually getting paid to answer questions and be nice. It didn't help that the coworker had, just minutes ago, asked me if something went with something else for a customer, possibly the same one. I'm not on the clock! Quit asking me questions unless you intend to pay me!  Also, I am going to be quitting this job soon as I have not been getting enough hours or, if I do, they are scheduled in absolutely retarded manners. 2pm - close (turned into a ten hour shift) Saturday and then open to close (eight hours, less than ten hours after my previous shift had ended) the following day? Followed by five work days free of being scheduled, then five hours the next Saturday. What. Anyway, I already have another job, but the manager (who was my manager at a prior job) doesn't think she'll be able to give me 15-20 hours per week and more during winter break. I know my schedule at my first job up until new year's (all one day on weekends for the next three weeks). Should I hand in my "three week's notice" and work until the end of my scheduled days, or should I just try and keep both jobs? I'm going to be taking classes over winter and am a full time student during "regular" semesters, and I really don't want to work at my first job anymore but money is kind of important. 
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Dec 4, 2010 09:23
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Joonami posted:Should I hand in my "three week's notice" and work until the end of my scheduled days, or should I just try and keep both jobs? Well, in my experience, when you hand in your notice, they just schedule you zero hours until the time comes for you to leave. So unless you're on really good terms with the HR manager, and the manager who makes the schedule, just leave whenever you need to. Also, if they're dicking you around on hours, there's no guarantee that they won't schedule you to work when you're scheduled to work at your other job. So just be aware of that possibility.
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Dec 4, 2010 15:58
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Soy Sauce Beast posted:Well, in my experience, when you hand in your notice, they just schedule you zero hours until the time comes for you to leave. So unless you're on really good terms with the HR manager, and the manager who makes the schedule, just leave whenever you need to. Also, if they're dicking you around on hours, there's no guarantee that they won't schedule you to work when you're scheduled to work at your other job. So just be aware of that possibility. This is true. I'm on really good terms with the boss at the second job, who even offered to work around the scheduling at the first job to try and give me the number of hours I want (especially since job #1 typically has schedules posted months or several weeks in advance - I knew about new year's day thanksgiving weekend). In addition to the whole retarded-scheduling thing, I think I'm more tired of being kept 1-2 hours past closing to clean at job#1 while the supervisors don't do a whole heck of a lot aside from count drawers and delegate work. This isn't my first retail job, and I would help my managers close at other jobs before so I know they aren't completely busy because youtube is not in the closing procedures, sorry.
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Dec 4, 2010 22:10
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Got my hours cut from 40 to 26 ugh
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Dec 5, 2010 04:00
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elf pr0n posted:Got my hours cut from 40 to 26 Your boss is an absolute fucker.
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Dec 5, 2010 04:22
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elf pr0n posted:Got my hours cut from 40 to 26 I went from 40 to 22  P.S. 
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Dec 5, 2010 06:59
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Why the hell do people think it's ok to haggle in a corporate owned store? This guy comes in and starts asking about the used Xboxes. I tell him that we're sold out, and he gives me this look like I'm an rear end in a top hat for daring to sell out days before he graces us with his presence. "What kind of deal can you give me on this?" like he's going to be doing me a huge favor by buying a brand new Xbox 360. I told the guy "You give me the money, I give you the Xbox. That's the deal." He gets mad and says "Well merry Christmas to you too!" I hope there's a rabid squirrel in his tree.
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Dec 5, 2010 07:09
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My district manager visited today and demanded that I sell a post-paid cell phone during the hour and a half he was there or I would be written up. I sold an 84 year old woman a 2 year contract at $40 a month when she'll probably barely use it. I hope she returns it. I asked the DM, "What happens, then, if no customers walk in the door in the next hour and a half? It's happened before in this store." His response? "Doesn't matter. Sell a postpaid while I'm here or you're getting written up." Thank gently caress I have a job interview next week to work IT at a school district.
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Dec 5, 2010 09:08
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My workplace is going to start requiring that we wear black shirts in January. Since we can wear any black shirt we like, it's not considered a uniform and the company won't pay for it. I didn't care a few months ago when I got hired, but as January looms closer, it makes me sad. I really don't want to wear black every loving day. But since they don't mandate what type on pants/skirts we need to wear, I think I'm going to invest in the most brightest obnoxious pants/skirts I can. I already have a sherbet orange skirt with silver threaded accents burning a hole in my closet.
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Dec 5, 2010 10:19
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Ulysses S. Grant posted:My district manager visited today and demanded that I sell a post-paid cell phone during the hour and a half he was there or I would be written up. I sold an 84 year old woman a 2 year contract at $40 a month when she'll probably barely use it. Should have tried to sell him one  But seriously, he's a horrible human being.
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Dec 5, 2010 12:13
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The General posted:But seriously, he's a horrible human being. This. gently caress managers who demand you be able to sell something to someone on the spot. We're human beings, not magical sales wizards. Human beings making closer to minimum wage than is comfortable, at that.
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Dec 5, 2010 12:26
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Joonami posted:I'm not on the clock! Quit asking me questions unless you intend to pay me! I had a girl at my work get wrote up for not helping a customer when she was off the clock. She was heading out to pick her up her kids from school, and handed the customer off to an employee that was right there when the lady came up to her and asked about an item across the store. Yet....... YOU HORRIBLE BITCH WE WROTE YOU UP NEXT TIME IT'S YOUR JOOOOOOOOOOOOOOOOOOOOB. Also, yesterday, I had a customer who let her kid take apart the vacuums in our cleaning department for fun. Not for fun while she shopped, she literally just watched him and was like: "Ok you have one more minute until we have to go."
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Dec 5, 2010 16:25
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Kaninrail posted:This. gently caress managers who demand you be able to sell something to someone on the spot. We're human beings, not magical sales wizards. Human beings making closer to minimum wage than is comfortable, at that. My day yesterday: WHY CAN'T YOU GET PEOPLE TO BUY FRAGRANCES AT THIS SPECIAL EVENT THAT IS ALL ABOUT COSMETICS?  and WHY CAN'T YOU GET PEOPLE TO OPEN MACY'S ACCOUNTS AT THIS SPECIAL EVENT THAT WAS PRIMARILY ADVERTISED TO MACY'S CARDHOLDERS.
Megera fucked around with this message at 17:41 on Dec 5, 2010 |
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Dec 5, 2010 17:39
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Megera posted:My day yesterday: My day: OPEN RACK FAVORITES WE NEED THEM *cuts hours nearly in half*
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Dec 5, 2010 18:09
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Ulysses S. Grant posted:My district manager visited today and demanded that I sell a post-paid cell phone during the hour and a half he was there or I would be written up. I sold an 84 year old woman a 2 year contract at $40 a month when she'll probably barely use it. I would have broken that man's jaw on the spot.
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Dec 5, 2010 21:23
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Luquos posted:My manager's a loving idiot. gently caress man you should sue. That's pretty drat serious. That could have gotten you crippled. you could get him out of the job and land you with some needed cash.
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Dec 5, 2010 22:48
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MaxDuo posted:I had a girl at my work get wrote up for not helping a customer when she was off the clock. She was heading out to pick her up her kids from school, and handed the customer off to an employee that was right there when the lady came up to her and asked about an item across the store. Yet....... YOU HORRIBLE BITCH WE WROTE YOU UP NEXT TIME IT'S YOUR JOOOOOOOOOOOOOOOOOOOOB. This is bizarre, because everywhere I've seen, helping a customer while off the clock is not allowed, and I've heard stories of people being written up simply by tidying up an endcap while on the way to the door.
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Dec 6, 2010 01:25
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I'm being a personal shopper until Christmas. Fine. It gets me off my arse and I get to help people everywhere in the store. But I swear to god if my manager doesn't stop talking to me like a four year old I am going to snap and go loving kill someone. I was never angry after work until I took this new job. Now I'm angry every day. I don't think it's just Christmas, either.
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Dec 6, 2010 04:43
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Chicken Doodle posted:I'm being a personal shopper until Christmas. Fine. It gets me off my arse and I get to help people everywhere in the store. Welcome to my world. All I want to do is finish picking so I can go home but lazy assholes need to order enough food to get them through a nuclear holocaust. This week I worked more hours than Thanksgiving week, my feet are killing me, my back hurts, and I'm pissed off at our idiot drivers for being spineless assholes. Also a bird is trapped in our backroom and the store wont do anything about it
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Dec 6, 2010 04:59
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The woman returned the phone I sold her, thankfully. My district manager didn't care, though, because there is a new obsession: Corporate lately has been trying a one-size-fits-all approach with the stores. They're mandating that all stores, regardless of volume, sell 1 post-paid cell phone unit per day. Some stores clear this fairly easily, but my store struggles because we are extremely low volume. We've been scraping by at about 1 1/4 units per day on average - so a few bad days can really wipe us out. The logical question for some may be "Well, what if my store has a great day and sells 7 units in one day? Are we covered for the week, then, since we'll average 1 per day?" My district manager's answer is, naturally, "No. You have to sell 1 unit per day regardless of how well you did the previous day. Going two days with 0 units gets everybody written up." Not just the people that worked those two days - everybody. Why? I have no idea. This is a new district manager, and I guess he's trying to impose a reign of terror so that corporate thinks he's doing something. I did have a  moment today - one of my regular customers called the regional office with a compliment for me after I walked him through the basics of his new Android phone. Sometimes, customers can be humans too...
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Dec 6, 2010 05:03
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An older woman was at the register when I came back from lunch. I was later informed that she had been there for 10 minutes already, going through 2 different crossword puzzle dictionaries. One was $7.98, large and heavy. The other was $3.48, small and light. They already had rung her up for her other purchases, no doubt in an attempt to get he to skedaddle. : "Which of these do YOU think I should get, young man?" : "What are these, for crosswords?" : "Yes! My mother loooooves crosswords.": "Hmm. Well, is she very old, does she travel? Maybe the lighter one?": "No, she stays at home. Is this one A-Z?" *indicates larger book* : *opens larger book to first page. Aardvark. opens to last page. Zyxt* "...yes.": "Are you sure?": "Positive.": "How can you tell?": "I'm a professional.": "Oh. Ok. What about this one? This one has sections or something.": "That's so you can look something up by subject." *notices line that's been growing for past few minutes*: "Oh, I don't think she'll need that." : "I beg to differ. She may need to look up famous last names or certain words she may not know the meanings of. Or things from the bible. I think you should go with the smaller, cheaper one.": "Oh. Well I just don't know." *the line is longer.* "Ok, well, the copyright date in this one is 2 years older than this one. It's an older edition and I think the newer, smaller one is more comprehensive.": "Where do you see that?" : "The copyright page at the front.": "Oh... I still don't know." : "This one is cheaper, lighter, more comprehensive and easier to use. I'm going to go ahead and ring this up..."I WISH I were exaggerating... She wasn't mean, or anything. I just... I dunno. It's like old people are children that smell just as bad, but can drive.
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Dec 6, 2010 05:24
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Today (Thanks to this thread) I told a night manager at Albertson's that a nice lady at the deli did great customer service. The manager thanked me several times and walked over to the deli counter to tell the girl. The smile on her face made my day worth of lovely customers and even shittier managers
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Dec 6, 2010 07:31
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Dodgeball posted:old lady who won't go away  : Turn right out of the door to this store and turn right again to go down the hallway. Go directly past the food court, out the door and exit the mall. Cheesecake Factory is to the left. :Can I walk there?: ...yes, there just isn't a door inside the mall to get in, so you need to leave the building.:Can I leave my car here or do I have to drive over there?: [I describe how to get there again]: is it close? I thought the food court was near here. : It is, just [directions, again]I had to describe to her how to get to this stupid restaurant four or five times and she kept asking about leaving her car where she parked it. And the food court, which is literally behind the store I work at 
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Dec 6, 2010 08:15
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One of my poo poo coworkers got fired today.  Unfortunately it was after getting into a fight with our assistant manager by the other new guy, who hated his guts and is a massive kissass so will probably be smug as gently caress for the next few weeks. drat it.
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Dec 6, 2010 12:18
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AlmightyBob posted:lazy assholes need to order enough food to get them through a nuclear holocaust. I feel terribly sorry for UK retail goons at the moment. As usual, as soon as the temperature drops below 0C the entire country slides off the road into a crumpled wreck, which leads to scenes like the one I saw yesterday in my local supermarket: Assistant Customer *stares aghast at mostly empty pre-packaged bread shelves* Excuse me, excuse me! Where is the bread?! I'm sorry, the weather has delayed our deliveries so we don't have any more in stock. Well when will there be more? Today? I'm afraid I don't know, there will be another delivery as soon as the weather allows it. *splutter* This is unbelievable, is there a manager around?(manager is found, same conversation happens again, storms off)Yes lady, I know it sucks that the government refuses to spend an extra couple of million on grit stockpiles and then stands around looking confused when the economy haemorrhages tens of millions a day because the roads are unusable, but a supermarket assistant and his supervisor are not in a position to do anything about it. While you were venting your frustration on the powerless, I had time to go over to the bakery counter right next to the bread shelves and pick up... freshly baked bread. *sigh*
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Dec 6, 2010 13:23
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Joonami posted:(because working in a mall means being a walking, talking mall directory) There are 30+ shops in the mall, each with their own management and staff. Why would I know?
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Dec 6, 2010 15:46
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Zero Star posted:There are 30+ shops in the mall, each with their own management and staff. Why would I know? Because they think those that work in the shopping centre hang out together all the time.  That or they assume you see signs saying 'we're hiring' as you walk in.
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Dec 6, 2010 16:46
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