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"Hey dilbet, mind teaching me Citrix/Hyper-V/Storage" I can not wait till I set up this vCloud poo poo for doing automated labs n poo poo. E: Also I need a new avatar just realized that more than half the people who like this show are furfags, and don't care about the actual show. Dilbert As FUCK fucked around with this message at 05:22 on Aug 17, 2013 |
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Aug 17, 2013 02:31
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Dilbert As gently caress posted:E: Also I need a new avatar just realized that more than half the people who like this show are furfags, and don't care about the actual show. Has this ruined being a Brony for you? I'm not even sure what to respond to here, it's like a haiku.
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Aug 17, 2013 02:41
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Brony creeped out too much by bronies to remain brony. That's a new one.
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Aug 17, 2013 04:36
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"more than half" oh dear
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Aug 17, 2013 04:41
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Going from a place where all of our customers handled their own e-mail and ended up using a hodgepodge of hosts that did or did not support POP3/IMAP to varying degrees to an MSP where every single customer uses some flavor of Exchange is  as gently caress.Life is pretty swell as far as Outlook issues go right now, guys.
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Aug 17, 2013 04:58
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>in the spirit of the dead thread Updates. To anything. At work, yes, I want to check things before I install them. At home.. gently caress it, just update everything silently and stop bugging the life out of me, I don't care! Dilbert As gently caress posted:E: Also I need a new avatar just realized that more than half the people who like this show are furfags, and don't care about the actual show. I like it! I even loved EQG. But I don't say that often on this site, as it tends to be a very, very bad idea :P (It's my only probation so far) (inb4 the probation)
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Aug 17, 2013 05:37
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In happier news, my friend, who works IT in a local school district, has just received a promotion to Systems Administrator. 9K pay increase, got 3 people under him. It's pretty nice. What's a good "IT congratulations" expensive liquor? Preferably in a whiskey or rum. He doesn't really read this thread often, though I have encouraged him to post here. Being in a school district, he has a few good stories.
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Aug 17, 2013 06:50
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I brought the lead helpdesk/IT guy at my company a beer for making him drag through the backups for some files that some dip may or may not have deleted up to a year ago, because we are idiots and use windows explorer for document control. (the dip was not me, I just stupidly assumed that my company had a backup of the old documentation of our networks that is still highly important. Turns out no they didn't, and the original hard copies where shredded when it was digitised back in 2006.) Luckily we found a copy squirreled away on a department heads laptop. I did not think I would ever say it, but thank god for info hoarders and massive amounts of siloing. The worst thing was how happy he was I actually paid out and bought beer after saying I would.
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Aug 17, 2013 06:58
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Johnny Aztec posted:What's a good Hard to go wrong with the Macallan.
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Aug 17, 2013 07:15
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Johnny Aztec posted:In happier news, my friend, who works IT in a local school district, has just received a promotion to Systems Administrator. 9K pay increase, got 3 people under him. It's pretty nice. What's a good A good Amerika  option is 4 Roses Single Barrel, Bulleit, or Elija Craig. All of those options can be had for $30-$45/bottle depending on geography/taxes. If you go with a Bourbon, it must be from Kentucky. Don't get side tracked by bullshit from Texas, Colorado or wherever.Dilbert As gently caress posted:E: Also I need a new avatar just realized that more than half the people who like this show are furfags, and don't care about the actual show. Volmarias posted:Has this ruined being a Brony for you? I'm not even sure what to respond to here, it's like a haiku. Bronies are Furries I thought that was the whole point How did you not know?
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Aug 17, 2013 12:34
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Well, this is a new one: Client: Could you restore my database to a backup from the third? Me: Sure can, I see you have a lot of databases on your sever, which would you like restoring? Angry Client: How do you expect me to know?! Just google it! 
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Aug 17, 2013 13:59
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We opened a ticket to have a consultant setup a Cisco switch for our 3 man plant location in the south and the dumbass never setup SSH. So we ended up sending a laptop down with a console cable so we could get into the switch. He set a console password and never told anyone what he set it to and the documentation he had is wrong. 
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Aug 17, 2013 14:15
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go3 posted:"more than half" oh dear "all" is technically more than half. poo poo that concerns me: a ticket didn't come in. Yesterday and today have been insanely light, and that usually means there's a storm brewin'. One of our datacenters is probably going to be hit by a(nother) truck tomorrow.
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Aug 17, 2013 14:39
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GargleBlaster posted:I like it! I even loved EQG. But I don't say that often on this site, as it tends to be a very, very bad idea :P (It's my only probation so far) (inb4 the probation) It's a good show, me and my GF both watch it, but I'd never call myself a Brony (or rather a Pegasister, I guess). It's about time we actually had some quality TV aimed at young girls, and I really don't care if 20-something dudes want to watch it as well. It's just a shame that some of them are creepy Fedora types that have appropriated the show and ruined it, not helped by the produces actually trying to engage with them (The Derpy fiasco etc.) Seriously gently caress that fandom forever, specifically gently caress them for making it unsafe for the show's actual target audience to search for MLP stuff on the internet by posting pony porn fanart. Someone from 4chan should spam their forums with the Mr. Hands video or something. Actual IT content? Umm... I logged onto our head office Windows 2003 Citrix server yesterday, something I generally avoid doing but I needed access to some services not available to remote workers otherwise. First thing I get is a prompt that my version of Java is in dire need of an update. Good to see it's well maintained!
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Aug 17, 2013 15:54
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This week was so fun, started off with getting 150ish i7 desktops and monitors to replace our current aging machines. Now aging is actually an understatement we have a small stock of machines for parts and we try to not give out core 2 duos because they are our good computers. So our small team of 4 people had to move all 300 or more boxes into the basement because we never got a shipping notification. After this we email is down (again). Well our Barracuda decided to poo poo things up and was just crashing. So yesterday (Friday) after over 16 hours of total on the phone with Barracuda we have basically given up and have routed around it and are receiving tons of spam. Now you might think 12 hours isn't a lot, it isn't but we were waiting for call backs and they aren't included in the 16 hours. Barracuda kept hanging up saying the problem was fixed once it got stable. Oh did I mention we had Monday off so 16 hours in a 4 day week. We really need an RMA for it, so now we have like 200 emails all saying EMAIL IS DOWN. Really that was your first thought guys email us when email is down? We also had people come into the IT room and literally yell at all of us. We'd close the door but it doesn't open from the inside. Oh the best thing is my boss wont let us put a spare barracuda we found in the backroom in with the backed up config file because it doesn't have a support contract and we are to put no networking equipment into the network without a support contract. My co-worker (who is a goon) had the spare working last week we the issue first started. Anyone dealt with Barracuda and getting an RMA if its working intermittently and they never see the problem? I think its mostly the co-worker that is talking to them is being way too nice and giving them the benefit of the doubt that the issue is on our side. He "doesn't want to be embarrassed if it does end up on our end". Summery: Barracuda support is annoying as poo poo, we need to move to gmail if we aren't going to hire someone who actually knows networking.
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Aug 17, 2013 16:12
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pixaal posted:We'd close the door but it doesn't open from the inside. It sure would be a shame if someone called the fire marshal about this.
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Aug 17, 2013 16:23
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Lum posted:It's a good show, me and my GF both watch it, but I'd never call myself a Brony (or rather a Pegasister, I guess). It's about time we actually had some quality TV aimed at young girls, and I really don't care if 20-something dudes want to watch it as well. It's just a shame that some of them are creepy Fedora types that have appropriated the show and ruined it, not helped by the produces actually trying to engage with them (The Derpy fiasco etc.) I haven't watched it, but I figure there are plenty of adults who like it because apparently it has adult-friendly humor (something that I'm learning makes children's television MUCH more bearable as a parent). I'm just kind of amazed that not only is he shocked at the number of furries, but that he felt like pointing it out in this particular thread as an aside. I'm annoyed that little girls' toys are "the pink isle" with nothing but vapid dolls and doll houses, but this isn't really the appropriate place to vent about it.
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Aug 17, 2013 16:27
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Lum posted:It's just a shame that some of them are creepy Fedora types that have appropriated the show and ruined it They haven't ruined it. If you enjoy it, just because some other creepy gently caress likes the same thing, doesn't mean you have to pay any attention to them. I'm sure there are plenty of normal people who find a few things fine and interesting beyond what they normally like, but they wouldn't bother to voice it. Creepy fucks probably also like drinking water and breathing air. Those things are still satisfying. The internet just gives assholes a giant voice. Pay no heed! HalloKitty fucked around with this message at 16:49 on Aug 17, 2013 |
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Aug 17, 2013 16:45
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pixaal posted:Summery: Barracuda support is annoying as poo poo, we need to move to gmail if we aren't going to hire someone who actually knows networking. I think weve had 1 poster with an overall positive Barracuda experience. Then there are the 4 or 5 with stories similar to yours of Barracuda support being useless when they encounter a problem that isn't easily fixed.
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Aug 17, 2013 16:49
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HalloKitty posted:They haven't ruined it. If you enjoy it, just because some other creepy gently caress likes the same thing, doesn't mean you have to pay any attention to them. That's not strictly true though, as for some reason the shows creators decided to actually engage with the fandom and put things in there targetted to them, such as accepting fan-named background ponies as canon, hence the fiasco about one that ended up being named Derpy until someone told the shows producers what that word means. That and the fact that looking for the show on the internet runs a higher than average risk of finding horse porn... is not good. And yes we still watch the show. But yeah, getting seriously off topic here, maybe we should talk about beer instead? Shat that pisses me off daily. Medication that's incompatible with alcohol, while working in IT.
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Aug 17, 2013 16:52
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Lum posted:That's not strictly true though, as for some reason the shows creators decided to actually engage with the fandom and put things in there targetted to them, such as accepting fan-named background ponies as canon, hence the fiasco about one that ended up being named Derpy until someone told the shows producers what that word means. I'm thinking of getting some Stone IPA tonight I just got payed. Also Colorfinger should hopefully be singing for the internet tonight so I need something to drink for that.
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Aug 17, 2013 16:56
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So I Thursday I drove close to 8 hours to attempt to fix some circuit issues we are having. Because this was a panic response instead of something planned and thought about, I was sent on the road with a 10+ year old Cisco router, 2 WIC cards of unknown quality, and a brand new juniper ssg series router/firewall that we didn't have T1 cards for and we were using it as the VPN device. By the time I got there on Thursday, its 11 pm and the work is pushed off to the morning. Start in the morning, swap out equipment, still no improvement on the circuit, as usual. Plus I find that one of WIC cards is unsurprisingly dead. I drug down a Fluke T1 tester, poke it in the T1s, but nothing conclusive comes from it. About noon, I put everything back on existing hardware and drive home. Southern Idaho is really loving boring.
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Aug 17, 2013 17:06
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Lum posted:But yeah, getting seriously off topic here, maybe we should talk about beer instead? Shat that pisses me off daily. Medication that's incompatible with alcohol, while working in IT. I agree. Beer sounds like a better topic. Hope you can go without the medication soon so you can sample the soothing nectar once again.
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Aug 17, 2013 18:17
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go3 posted:I think weve had 1 poster with an overall positive Barracuda experience. Then there are the 4 or 5 with stories similar to yours of Barracuda support being useless when they encounter a problem that isn't easily fixed. I'm in the group that believes Barracuda is poo poo in every way possible and should be avoided due to a similar experience. e: I've got some homebrewed oktoberfest that I need to keg this weekend. Galler fucked around with this message at 19:01 on Aug 17, 2013 |
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Aug 17, 2013 18:34
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HalloKitty posted:I agree. Beer sounds like a better topic. Hope you can go without the medication soon so you can sample the soothing nectar once again. Couple of years minimum. Sucks. Maybe time to change career.
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Aug 17, 2013 18:50
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go3 posted:I think weve had 1 poster with an overall positive Barracuda experience. Then there are the 4 or 5 with stories similar to yours of Barracuda support being useless when they encounter a problem that isn't easily fixed. When I was running infrastructure at our shop, Barracuda was pretty drat good to me. Just config option issues, though, never anything that needed an RMA. Juniper went above and beyond with all of the issues that needed and RMA. I remember being absolutely floored by how awesome they were.
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Aug 17, 2013 19:34
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Can't disagree with the comments on the brony derail. Whilst I follow and stick to the nicer parts of the "fandom" I am well aware that large chunks of it has, uh, issues, some of them very self destructive (spread porn, yeah great idea NOT). I'm glad the spirit of the "poo poo that you come across" community lives on as these are fair comments without being utterly venomous about it like GBS would. Agreed, will end contributing to the derail (with so many strong views, derails happen too often) BEER. Yes, good topic! Love my ales, and always a good reward for the inevitable "a neighbour came in" stuff where someone has ended up infecting their laptop with malware. Fully in favour of iDevices with their tight control for things like that.
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Aug 17, 2013 20:00
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Got a bottle of this ordered to celebrate my regrade 
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Aug 17, 2013 20:41
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Sites which don't remember what article you were looking at when switching between mobile/desktop modes piss me off no end. Even worse if you get sent a link to the 'normal' version, open it on your phone and get redirected without being asked to the front page of the mobile version. Who the gently caress tests this poo poo?
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Aug 17, 2013 20:45
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Can someone recommend a polite way to tell a client on the phone that, no, they don't need to write out the whole ticket whilst on the phone with me?
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Aug 17, 2013 20:48
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fluppet posted:Got a bottle of this ordered to celebrate my regrade I want one of these but goddamn 40 GBP to ship to Canada
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Aug 17, 2013 21:51
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I'm not really a beer guy, but I did pick me up some Angry Orchard Hard Cider after trying some at the pub last week. Not bad.
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Aug 17, 2013 22:07
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Daylen Drazzi posted:I'm not really a beer guy, but I did pick me up some Angry Orchard Hard Cider after trying some at the pub last week. Not bad. I think Angry Orchard is way too sweet. But it's better than no cider at all. Experto Crede posted:Can someone recommend a polite way to tell a client on the phone that, no, they don't need to write out the whole ticket whilst on the phone with me? Maybe you could say something like "Sometimes I like to stay on the phone with people while they fill out the ticket, but I trust you, you're a reliable guy. I know that you'll get that ticket finished and do it right so I'm going to let you go, okay?"
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Aug 17, 2013 22:36
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Daylen Drazzi posted:I'm not really a beer guy, but I did pick me up some Angry Orchard Hard Cider after trying some at the pub last week. Not bad. JK scrumpies is a great hard cider, try some "crispin: the saint" as well, a bit pricy but it's at about 7% ABV Also what is it with peoples fixation on Fibre Channel in EVERY environment? Dilbert As FUCK fucked around with this message at 23:27 on Aug 17, 2013 |
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Aug 17, 2013 23:11
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Dr. Arbitrary posted:Maybe you could say something like "Sometimes I like to stay on the phone with people while they fill out the ticket, but I trust you, you're a reliable guy. I know that you'll get that ticket finished and do it right so I'm going to let you go, okay?" Hmm, something like that sounds pretty good as long as it doesn't come off as patronising. And holy crap, I have ten minutes left and have spent the last two hours fixing sites migrated poorly which have ended up hosed beyond belief. I bought a pack of beer for a little party later in the week. I think I'll crack one open when I get in.
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Aug 17, 2013 23:51
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Windows System Assessment Tool just hijacked my computer I am actively using like it owns it...
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Aug 18, 2013 00:01
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Experto Crede posted:Can someone recommend a polite way to tell a client on the phone that, no, they don't need to write out the whole ticket whilst on the phone with me? "To make sure the issue is properly resolved in a timely manner please submit it in a ticket, this way the (team) will be able to resolve it more efficiently" If asked my you can't do it BS and say some poo poo like "user submitted tickets go to the whole team to works on it faster, if I make it, only I can work on it"
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Aug 18, 2013 00:17
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Dilbert As gently caress posted:"To make sure the issue is properly resolved in a timely manner please submit it in a ticket, this way the (team) will be able to resolve it more efficiently" This isn't even "Open a ticket for me", this is "I will write out a ticket now, can you wait on the line for a minute .... What should I write?" I am now home and I have beer. I've been at my job six months now and this is probably the most stressful day I've had, so it feels good.
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Aug 18, 2013 01:26
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An alert came in: "Power supply failed" OK, no big deal; this switch has a redundant power supply. All we had to do was open an RMA case with $Hardware_Manufacturer. $Hardware_Manufacturer replied to this request as follows: A $Hardware_Manufacturer employee posted:Based on the info in your case, it seems you have failed entitlement, as the serial number you provided has been under an expired warranty since 07-Aug-1999.  Just for fun, I logged into the switch to get these stats: A switch posted:Uptime is 3127 days, 12 hours, 31 minutes That's more than 8 and a half years. (I know it's not much compared to some of the stories in this thread, but it amused me.)
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Aug 18, 2013 02:34
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Experto Crede posted:Can someone recommend a polite way to tell a client on the phone that, no, they don't need to write out the whole ticket whilst on the phone with me? Usually when I am keeping customers from something they'd rather be doing they'll just say something like "Hey, do you need me on the line? If you want you can just [send me a ticket/give me a call back] once you figure out what the problem is." I never take offense; in fact I'm happy to have them off the phone once I know what I need to do to get them sorted. I had a guy call in:  "Hey I really need to talk to <network engineer> about <ticket ID>." "Okay, just a moment while I pull that up." "Actually I'm about to enter a golf tournament, can you just have him call me?" "Uh... okay."
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Aug 18, 2013 04:24
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