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Haha, my employer just rented a whole floor of an office tower and they want it wired for internet/conferences/ticket sales in 2 weeks. We don't even have contact with the building IT and there's a single power drop in each corner of this massive space. The last tenant moved out 12 years ago and cut all the cables at the demarc. Our facilities guy is freaking out. Gonna be a fun 2 weeks.
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Aug 30, 2013 15:01
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Bob Morales posted:My boss is a maroon. We have gigabit switched ethernet network and a 3 VMware servers with 6 network cards each. Print out the GPL, sign the bottom of the page (or have him sign it if he wants it that way), and let him file it away somewhere safe if it makes him happy.
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Aug 30, 2013 15:10
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An open letter to the department head still using XP on an ancient Dell - You and your secretary are the last two people in the office using Dell gx520's and running XP. For the love of god, please loving buy a new computer, you luddite holdout! I realize that new = scary, and you barely understand the computer you are using now, but this is getting ridiculous. You are a department head - you make the purchasing decisions, your computers meet the replacement requirements, and you have the money in your budget. Order a goddamn new computer! Calling me on a weekly basis and complaining that your computer "doesn't work right" and is "too slow" is not fixing the problem. Fixing the problem would be listening to me when I tell you on a weekly basis to BUY A NEW loving COMPUTER! ONE THAT ISN'T A 6 YEAR OLD BOTTOM OF THE LINE DELL! Thanks is advance! CollegeCop PS - Calling me and asking me to come and look at your computer, and then telling me you are too busy to let me actually look at the computer will not fix your problem, either. I need access to the computer, sometimes for more than 5 minutes, in order to fix it.
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Aug 30, 2013 15:16
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That's why you have warranty clause. 3 years, then new computer. Tell him that his computer is out of warranty, and that you cannot support the computer anymore as it will be a breach of whatever support model your company has.
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Aug 30, 2013 15:36
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Man, for like the last 3-4 weeks I have had this weird issue where random computers suddenly start Outlook offline. You uncheck work offline and it prompts you to log in, good to go. But no one here has ever had to do that, so I get called/emailed from a phone about it. I've just been taking care of them as they pop up because I haven't had time to dig in and figure out why suddenly all the clients need to log into our exchange server again.
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Aug 30, 2013 15:50
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CollegeCop posted:An open letter to the department head still using XP on an ancient Dell - Tell him that the janitor is using a faster Computer than he is, and surely he is more important than the janitor, isn't he?
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Aug 30, 2013 16:03
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Sweevo posted:Print out the GPL, sign the bottom of the page (or have him sign it if he wants it that way), and let him file it away somewhere safe if it makes him happy. It has to be from SQUID CORPORATION, he doesn't understand there are massive amounts of software out there under Apache, BSD, GNU, etc licenses. 
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Aug 30, 2013 16:23
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I love it when I get a customer down issue 15 minutes after I woke up... Not sure who I am more mad at, the Architect who ran LZ Thick disks and pushed the datastore to <10% free disk space and didn't set a memory reservation equal to the ram to not have a .vswp file it couldn provide space for. Or the fact I storage vMotioned to fix it and realized afterwards I could have done a 30 seconds to get them rolling... Or the complete miscommunication of error messages and issue. Dilbert As FUCK fucked around with this message at 16:41 on Aug 30, 2013 |
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Aug 30, 2013 16:37
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tehloki posted:Haha, my employer just rented a whole floor of an office tower and they want it wired for internet/conferences/ticket sales in 2 weeks. We don't even have contact with the building IT and there's a single power drop in each corner of this massive space. The last tenant moved out 12 years ago and cut all the cables at the demarc. Our facilities guy is freaking out. Gonna be a fun 2 weeks. See if the building has a riser management company. Sometimes they can jump in quickly to handle extending your circuit to the floor and then cabling out the workstations. If you don't have an internal contact that can do this then just find out the number for the building's property management office and start with them. They might route you to the building's chief engineer.
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Aug 30, 2013 16:38
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Dick Trauma posted:See if the building has a riser management company. Sometimes they can jump in quickly to handle extending your circuit to the floor and then cabling out the workstations. If you don't have an internal contact that can do this then just find out the number for the building's property management office and start with them. They might route you to the building's chief engineer. Yeah, but I bet they don't even have a floorplan worked out yet.
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Aug 30, 2013 16:44
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So we signed a new client recently We have some guys performing a site visit today and there is a chain of emails going on about how paranoid and crazy they are because they have BIOS passwords on, boot to USB or CD disabled and browsing to approved sites only turned on. Edit: "OMG these guys dont event have local admin lol!" that is a direct email quote blackswordca fucked around with this message at 16:57 on Aug 30, 2013 |
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Aug 30, 2013 16:50
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stubblyhead posted:Yeah, but I bet they don't even have a floorplan worked out yet. Hello? Build first, then plan! 
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Aug 30, 2013 16:51
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We promoted a support monkey to be a mysql DBA. He just quit, on the spot, and I quote: "I will not use or support a company or database that uses racist terminology like 'master' and 'slave.'" There is not an  big enough for our reaction. I'm just glad he did it before he went to the mysql training we were going to send him to.We've been making jokes all morning about it. I really need to come up with the 10 plagues of MySQL, ending with dropped firstborn tables or something. EDIT: He's white. nitrogen fucked around with this message at 17:00 on Aug 30, 2013 |
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Aug 30, 2013 16:53
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nitrogen posted:We promoted a support monkey to be a mysql DBA. So you call him a monkey?
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Aug 30, 2013 16:54
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Jeoh posted:So you call him a monkey? He's white. And yeah. He's used the term before.
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Aug 30, 2013 17:00
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Orcs and Ostriches posted:There are times I almost wish we lived in some pseudo-fascist dystopia where there exists a department of language that monitors the populace and reassigns those who are too liberal in their grammar and punctuation to reeducation camps. (see France)
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Aug 30, 2013 17:00
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SEKCobra posted:OMG Just tell HR that someone broke into your cupboard and stole your stuff and that you're going to report it to the police. nitrogen posted:"I will not use or support a company or database that uses racist terminology like 'master' and 'slave.'" A bunch of people have started using primary/secondary or server/client for this reason, it's not completely illegitimate. Edit: his reaction and job-quitting is though. EAT THE EGGS RICOLA fucked around with this message at 17:04 on Aug 30, 2013 |
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Aug 30, 2013 17:01
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Dick Trauma posted:See if the building has a riser management company. Sometimes they can jump in quickly to handle extending your circuit to the floor and then cabling out the workstations. If you don't have an internal contact that can do this then just find out the number for the building's property management office and start with them. They might route you to the building's chief engineer. We met with a bunch of electricians/maintenance guys who seemed kind of slow and were only able to tell us "we don't know if there's even a phone line coming up here. There's just not much here. It's all bare bones. I'll talk to my boss" over and over again.
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Aug 30, 2013 17:01
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EAT THE EGGS RICOLA posted:Just tell HR that someone broke into your cupboard and stole your stuff and that you're going to report it to the police. Thats the big thing. We use the terminology the vendor uses by policy, to eliminate confusion. For example, replication vs. clustering with mysql. We have customers that don't understand the difference, and freak out when they get a quote for carrier grade mysql vs enterprise, so we're careful to use the same terminology as the vendor. It'll be interesting what we'll do when the eventual lawsuit comes down.
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Aug 30, 2013 17:07
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Bob Morales posted:It has to be from SQUID CORPORATION, he doesn't understand there are massive amounts of software out there under Apache, BSD, GNU, etc licenses. Hey, look. Every copyleft project will have a similar license file. You can actually present these to management. They exist without ing
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Aug 30, 2013 17:07
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nitrogen posted:Thats the big thing. We use the terminology the vendor uses by policy, to eliminate confusion. For example, replication vs. clustering with mysql. We have customers that don't understand the difference, and freak out when they get a quote for carrier grade mysql vs enterprise, so we're careful to use the same terminology as the vendor. It'll be interesting what we'll do when the eventual lawsuit comes down. Yeah, I agree with that for sure, it's just weird that someone at the vendor doesn't just go "oh yeah I can see how that's a bad thing to say" and change it.
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Aug 30, 2013 17:08
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blackswordca posted:So we signed a new client recently Having bios passwords is a little weird, but everything else is perfectly reasonable. In wish more clients would allow me to turn off local admin.
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Aug 30, 2013 17:10
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My googlefu seems to be failing me.. Folder redirection is doing odd things 5 of the 7 sites for this client the users My Documents folder is redirecting to \\server\userdirs$\username but for two sites it is redirecting to \\server\userdirs$\username\My Documents . The GPO for all sites is configured the same, all users are using Windows 7 SP1 and all servers involved are Server 2008 R2. The sites that are redirecting to \\server\userdirs$\username\My Documents are freaking out because things have changed and its new and scary. I just got off the phone with one of the owners and this needs to be fixed immediately. Edit: Nevermind got it figured.. Should have had an extra few minutes of "play around with settings to figure it out on my own" before posting. blackswordca fucked around with this message at 17:34 on Aug 30, 2013 |
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Aug 30, 2013 17:19
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I have become, if I'm being honest, pretty loving tired of people giving me deadlines when they have no sense of my workload. HR just realized they don't have an I-9 on file for me (and I assume a bunch of other people). They have sent me an email this morning instructing me to return the attached I-9 within 3 calendar days. This means Tuesday. It is a 3 day weekend. I just don't understand how after 14 months of not having an I-9, this person thinks 3 days is a reasonable period.
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Aug 30, 2013 17:20
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The Fool posted:Having bios passwords is a little weird, but everything else is perfectly reasonable. In wish more clients would allow me to turn off local admin. If you're concerned about booting to another device, it's a natural extension to be concerned about control of boot order configuration.
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Aug 30, 2013 17:22
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Aug 30, 2013 17:23
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MC Fruit Stripe posted:I have become, if I'm being honest, pretty loving tired of people giving me deadlines when they have no sense of my workload. If it wouldn't get me immediately fired, I would put that first line as my Lync message and my email signature. The next chucklefuck douchecanoe that tells me to have a 4 hour deployment ready by tomorrow morning when they didn't submit the request until 1630 is getting throat punched.
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Aug 30, 2013 17:30
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They are trying to spell out a secret message to you.
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Aug 30, 2013 17:31
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couldcareless posted:They are trying to spell out a secret message to you. Space Return Left Right NumLock! F1 F2 F4 F5!!!!
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Aug 30, 2013 17:35
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They took down this server last night and didn't bring up one of the disks until this morning, but, uh, who the gently caress partitioned these disks and why
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Aug 30, 2013 17:38
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10 GB C:\ drive? Gear dog, why? It's been fun training up two new guys. One I'm not sure if he's just browsing a lot of reddit or if he is just awful. He spent 2-3 days on a script to go through a collection of X509 certs and see if any of them are expiring. One of the days, it started with me saying "Hey, you should use Crypt::X509, check out the docs". Halfway through I asked him if he was having any troubles and he hadn't even managed to figure out how to get the library to load a cert so I had to spend 15 minutes whipping up a demo of how to read a file, strip the first and last lines, base64 decode and then pass the result into Crypt:X509's constructor. He spent the rest of the day and the next day working on the script, which I still haven't seen.
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Aug 30, 2013 17:44
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Do you work in a public high school? Because goddamn if that doesn't look familiar, and I'd like to believe that's not what someone who wants to keep their job does.
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Aug 30, 2013 17:49
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Students are back on campus and asking me about Windows 8. gently caress everything.
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Aug 30, 2013 18:00
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Not even sure why I bother anymore...
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Aug 30, 2013 18:02
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The Third Man posted:Students are back on campus and asking me about Windows 8. gently caress everything. Install this http://www.classicshell.net/ and be done, like 90% of people I talk to who have windows 8 issues are resolved by that
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Aug 30, 2013 18:25
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MC Fruit Stripe posted:I have become, if I'm being honest, pretty loving tired of people giving me deadlines when they have no sense of my workload. Hit reply, type an out of office response saying you're in a meeting and then away for the weekend and will deal with any queries on Tuesday. Also 3 calendar days is Monday.
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Aug 30, 2013 18:40
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Lum posted:Hit reply, type an out of office response saying you're in a meeting and then away for the weekend and will deal with any queries on Tuesday. Monday here is labor day, a holiday, so it really would be tuesday in USA.
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Aug 30, 2013 18:57
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captkirk posted:10 GB C:\ drive? Gear dog, why? I would some large amount of money that it's a default install from dell. I would also bet that these aren't the original HDD's, and someone cloned the server to larger drives without resizing them.
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Aug 30, 2013 19:22
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nitrogen posted:Monday here is labor day, a holiday, so it really would be tuesday in USA. umm, no the calendar doesn't change. 3 Calendar days is 3 days, had it said 3 business days it would be different.
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Aug 30, 2013 19:25
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The Fool posted:I would some large amount of money that it's a default install from dell. Or they just like their partitions to be nice round numbers.
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