Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Locked thread
Roundboy
Oct 21, 2008

KoRMaK posted:

I hope you took the CEO aside, after asking for a moment of his time, and made clear that you had no control or access to fix his problem and that you do not appreciate being tentatively fired for it. Furthermore if you wanted to push it, ask him the status of said filings. If he responds with something ambiguous or leaves you on an unknown hook, ask for clarification.

The more direct you are about these things the more respect you gain.

That ship sailed so long ago it already returned with holds full of goods and tales of the new world.

Dick Trauma should just smile and nod and get paid to job search from here on out.

Adbot
ADBOT LOVES YOU

KoRMaK
Jul 31, 2012



Sickening posted:

Well, people like the ceo don't understand or really give a drat if he doesn't have control over failure. The just don't want failure. They also see failure by people in non-executive positions as totally unacceptable because they don't see non-execs as the same class of person. (IE, totally expendable)

Dick is just in one of those positions where everything is appearances and nothing else matters. A total bizarro world that should be more rare than it is.
I do not agree with this. You can simply not give a drat that the CEO doesn't give a drat, and instead redirect the CEO to where the problem lies. Again, this wasn't a failure on DT and that should be made clear in one sentence to the CEO.

Roundboy posted:

That ship sailed so long ago it already returned with holds full of goods and tales of the new world.

Dick Trauma should just smile and nod and get paid to job search from here on out.
That makes this an even better situation to try it out. You have nothing to loose, use this as opportunity for whatever growth you can have from it. It's like getting up in front of an open-mic.

Zamboni Apocalypse
Dec 29, 2009

Dick Trauma posted:

No paperwork yet. And the CEO called me into a marketing meeting where he introduced me to the vendor as "my secret marketing weapon" because of my experience in advertising. It's so dysfunctional, but there's good pastries so I'm playing along and browsing with the Awful app on my phone.

Uh, does the CEO actually know what you look like? That the "Dick Trauma@geborkentech.ltd" that he's flipping poo poo about is in actuality the dude quietly grazing his meeting? It sounds like there some... disconnect going on.

m.hache
Dec 1, 2004


Fun Shoe

Zamboni Apocalypse posted:

Uh, does the CEO actually know what you look like? That the "Dick Trauma@geborkentech.ltd" that he's flipping poo poo about is in actuality the dude quietly grazing his meeting? It sounds like there some... disconnect going on.

That would be such a loving twist. CEO walks up to him and asks where Dick Trauma is so he can be escorted from the building.

univbee
Jun 3, 2004




m.hache posted:

That would be such a loving twist. CEO walks up to him and asks where Dick Trauma is so he can be escorted from the building.

"But sir...you're Dick Trauma."

Then escort him out of the building.

m.hache
Dec 1, 2004


Fun Shoe

univbee posted:

"But sir...you're Dick Trauma."

Then escort him out of the building.

:psyboom:

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal
With HR giving him the "lets give it a day and see if he cools off" it sounds like this is a regular occurrence. HR won't defy CEO, but understands that there's a 75% chance "GET HIS rear end OUT OF HERE NOW" means "threaten to fire him to make him nervous, I'll let him off the hook tomorrow."

Migishu
Oct 22, 2005

I'll eat your fucking eyeballs if you're not careful

Grimey Drawer
So right now what would be better. Dick's current situation, or Dick being stuck with Tony?

I mean, the old job had job security. On the other hand, the old job had Tony.

President Ark
May 16, 2010

:iiam:

Migishu posted:

So right now what would be better. Dick's current situation, or Dick being stuck with Tony?

I mean, the old job had job security. On the other hand, the old job had Tony.

Well, at least the current situation means he can probably get unemployment and/or some kind of settlement from a lawsuit to cover himself for a while.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
The CEO left for his vacation without firing me. :confuoot:

EDIT: I'll take this over Tony. Like most things in my life it's the lesser of two evils.

As for talking to the CEO we're long past the point where that would make a lick of difference. There's too much to say and too poor a chance of any of it registering. These people are not fixable. I've fixed plenty of working relationships over the years but this is too far gone.

I never had the respect of my boss (I think he was offended that I wasn't an egregious rear end-kisser like the person I took over for) and I expect he communicated that to everyone within earshot over the last three years, eroding any chance I had of gaining a reputation based on my performance. I did challenge him a few times about the way he treated me and his response was always that he was not doing what I accused him of, like ignoring me when he'd visit HQ (I was his only staffer there), constantly talking over me whenever I'd try to speak, etc. He just flat out denied it all which left me with nowhere to go.

I have a work ethic but I've grown to really hate work.

KoRMaK
Jul 31, 2012



Have you ever told him you don't appreciate being tentatively fired for something you can't control?

Judge Schnoopy
Nov 2, 2005

dont even TRY it, pal

KoRMaK posted:

Have you ever told him you don't appreciate being tentatively fired for something you can't control?

CEO is obviously a piece of garbage who doesn't care. He respects people that can handle his outbursts and brush it off, then continue working harder to prevent his outbursts. Standing up to him, pointing out his behavior, or trying to tell him why he's wrong just puts you higher up on his poo poo list and gives him the impression that you can't handle your job.

Time for a new employer, or learn how to eat poo poo and like it.

Proud Christian Mom
Dec 20, 2006
READING COMPREHENSION IS HARD
lol people who think CEOs aren't socipaths and can be rationally spoken with

iamnotcreative
Jul 28, 2002
What, you expected something creative here?
Oh god

So the new assistant to the owner of the company opened an email that hit us with the Cryptowall virus, which is apparently a reskin of the CryptoLocker. Managed to encrypt a bunch of audio recordings before we (hopefully) killed it. The larger IT company we work with apparently got hit with a bunch of this today so keep a look out.

Killer_B
May 23, 2005

Uh?

Dick Trauma posted:

The CEO left for his vacation without firing me. :confuoot:

EDIT: I'll take this over Tony. Like most things in my life it's the lesser of two evils.

As for talking to the CEO we're long past the point where that would make a lick of difference. There's too much to say and too poor a chance of any of it registering. These people are not fixable. I've fixed plenty of working relationships over the years but this is too far gone.

I never had the respect of my boss (I think he was offended that I wasn't an egregious rear end-kisser like the person I took over for) and I expect he communicated that to everyone within earshot over the last three years, eroding any chance I had of gaining a reputation based on my performance. I did challenge him a few times about the way he treated me and his response was always that he was not doing what I accused him of, like ignoring me when he'd visit HQ (I was his only staffer there), constantly talking over me whenever I'd try to speak, etc. He just flat out denied it all which left me with nowhere to go.

I have a work ethic but I've grown to really hate work.

Hate work, or hate busting your rear end doing anything that is above & beyond what is expected of you, given how they've treated you? I can relate...

I think going forward I'm going to look at simply being a great person, simply than being called "a great worker". Just recently found out that doesn't appear to carry as far as one would've thought it would.

I'm going through an involuntary :yotj: myself at the moment, I'm at a bit of a loss as where more of my stuff ought to be directed towards regarding resumes and so on, I've found Monster/Careerbuilder to be demoralizing to use, stuff goes in but appears to never come out again. I'm not IT, though.

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





iamnotcreative posted:

Oh god

So the new assistant to the owner of the company opened an email that hit us with the Cryptowall virus, which is apparently a reskin of the CryptoLocker. Managed to encrypt a bunch of audio recordings before we (hopefully) killed it. The larger IT company we work with apparently got hit with a bunch of this today so keep a look out.

I have to say, Crypto[whatever] has done more to promote the need for good backups than any number of legitimate efforts.

Back your poo poo up son. We ain't seen nothing yet.

SubjectVerbObject
Jul 27, 2009

Dick Trauma posted:

The CEO left for his vacation without firing me. :confuoot:



What is the possibility that the HR person is playing you? As in, the CEO vented to her, and she either took it the wrong way, or is trying to mess with you for some reason. Was this the person that you had issues with during the move? Obviously there is more to this than just her, but what is her motivation here? Either way it sucks.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
I think she's being genuine. She's dumb and useless but does not seem manipulative. I think like the other successful people here she quickly grew accustomed to treating the CEO like some sort of dangerous exotic animal with unusual dietary requirements.

Mattavist
May 24, 2003

univbee posted:

"But sir...you're Dick Trauma."

Then escort him out of the building.

https://www.youtube.com/watch?v=N9vUNDY45Jc&t=576s

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.
A ticket came in:

Uh hey AWS, you by any chance have any backups of all of our company?

A new updated mantra for the cloud: RAIDResilience is not backups.

People might get all kinds of hot and bothered by sexy topics like block level replication and/or online backups replacing traditional magnetic media backups, but man it's hard to hack a tape sitting in a shoebox.

(of course it's easy to de-gauss a tape sitting in a shoebox, it's easy to drop a tape sitting in a shoebox...)


Edit: ...and for all of you AWS users out there: For the love of god, enable multi factor authentication on your main accounts! It's free and takes five minutes!

Agrikk fucked around with this message at 00:12 on Jun 19, 2014

Zamboni Apocalypse
Dec 29, 2009
<innocent whistling while wandering over to our Admin/C-Level offices>

:black101: "By the way, QI, you should take a look at some of the items in the Templates shared folder. There's things like that pre-draft rolled-back form, and your FY 2013-14 Roadmap and such."

:aaa: (People really can turn pale like the writers say; this was just a little - I've seen "nearly fainting" albedo changes before.)

:black101: "Yup, thought y'all might be interested there. Uhm, I would ask that you present this as "something you found while looking for some other document in that share", if you don't mind. I think :byodame:, :downs: and :chiefsay: are already annoyed enough by me on this matter."

:aaa: <vaguely nods while opening documents, looking more and more dismayed>

:black101: <exit whistling, :smug:ly>

Javid
Oct 21, 2004

:jpmf:
Ahh, backups. I'm having that fight with my poor, paranoid mother right now. She's stuck in a loop of indecision between wanting to have her stuff backed up, and intense paranoia about "extra copies" of her personal documents existing. Also she doesn't want to pay anything.

It seemed simple - she at least manages to have everything in C:/users/Mom, and her total accumulated crap is a paltry 15 gigs.

My suggestion - full backup, weekly incremental backups, all synced to mega.co.nz where I'd then sync it myself to my storage drive so there were multiple backups in case mega gets raided (not unlikely) or whatever. Denied. She doesn't trust "the cloud", refuses to even attempt to comprehend encryption.

I managed to convince her to buy a flash drive and let me show her how to run a backup of her personal data to it once a week or so. She bought the drive but hasn't made time for actually using it. Because she is somehow capable of being too tired for someone else to work on a computer in her presence.

At this point I'm just gonna go over while she's at work and run a backup myself, since she's probably never going to actually do poo poo on her own.

EAT THE EGGS RICOLA
May 29, 2008

Set her up with Crashplan Free and sync her stuff on to your storage daily. It's super easy to set up.

Comradephate
Feb 28, 2009

College Slice

Agrikk posted:

A ticket came in:

Uh hey AWS, you by any chance have any backups of all of our company?

A new updated mantra for the cloud: RAIDResilience is not backups.

People might get all kinds of hot and bothered by sexy topics like block level replication and/or online backups replacing traditional magnetic media backups, but man it's hard to hack a tape sitting in a shoebox.

(of course it's easy to de-gauss a tape sitting in a shoebox, it's easy to drop a tape sitting in a shoebox...)


Edit: ...and for all of you AWS users out there: For the love of god, enable multi factor authentication on your main accounts! It's free and takes five minutes!

It sounds like they had backups - what they didn't have is backups not controlled by their AWS account. I bet the folks at Iron Mountain or whatever are going to get some nice business out of this.

+1 for MFA. MFA everything that is accessible outside of your network.

Humbug Scoolbus
Apr 25, 2008

The scarlet letter was her passport into regions where other women dared not tread. Shame, Despair, Solitude! These had been her teachers, stern and wild ones, and they had made her strong, but taught her much amiss.
Clapping Larry

EAT THE EGGS RICOLA posted:

Set her up with Crashplan Free and sync her stuff on to your storage daily. It's super easy to set up.

This. Crashplan is a breeze to use and configure. I finally got my mom using it.

Inspector_666
Oct 7, 2003

benny with the good hair

Agrikk posted:

A ticket came in:

Uh hey AWS, you by any chance have any backups of all of our company?

A new updated mantra for the cloud: RAIDResilience is not backups.

People might get all kinds of hot and bothered by sexy topics like block level replication and/or online backups replacing traditional magnetic media backups, but man it's hard to hack a tape sitting in a shoebox.

(of course it's easy to de-gauss a tape sitting in a shoebox, it's easy to drop a tape sitting in a shoebox...)


Edit: ...and for all of you AWS users out there: For the love of god, enable multi factor authentication on your main accounts! It's free and takes five minutes!

Also how much code could have just been outright stolen during this. I would assume anything that was on any of the stuff that got deleted could have also been exported.

Cavepimp
Nov 10, 2006

Humbug Scoolbus posted:

This. Crashplan is a breeze to use and configure. I finally got my mom using it.

Same here. I just set us all up on the same account, configured it on all of the family computers, and keep an eye on it. Already saved me once when her laptop drive died.

evol262
Nov 30, 2010
#!/usr/bin/perl
All I really have to say is sorry about your situation, DT. Glad you still have a job. Retain a lawyer.

Che Delilas
Nov 23, 2009
FREE TIBET WEED

KoRMaK posted:

I do not agree with this. You can simply not give a drat that the CEO doesn't give a drat, and instead redirect the CEO to where the problem lies. Again, this wasn't a failure on DT and that should be made clear in one sentence to the CEO.

This approach works on human beings who currently live on Planet Earth.

Javid
Oct 21, 2004

:jpmf:

EAT THE EGGS RICOLA posted:

Set her up with Crashplan Free and sync her stuff on to your storage daily. It's super easy to set up.

If I could convince her to trust any third party service whatsoever I wouldn't be posting here about how dumb she is.

Right now I'm using a portable app to back up her /Mom folder to a flash drive, and I'm gonna run an incremental every time I come over here. And maybe she'll copy something over to her flash drive someday if she gets brave enough.

EAT THE EGGS RICOLA
May 29, 2008

Javid posted:

If I could convince her to trust any third party service whatsoever I wouldn't be posting here about how dumb she is.

Right now I'm using a portable app to back up her /Mom folder to a flash drive, and I'm gonna run an incremental every time I come over here. And maybe she'll copy something over to her flash drive someday if she gets brave enough.

The free version is not a third party service. You install it on your computer and her computer and it syncs her stuff to your storage. The paid version uses their hosting.

Javid
Oct 21, 2004

:jpmf:
So here's what she hears if I say that.

EAT THE EGGS RICOLA posted:

The free versBZZ BZZZZZZ computer BZZZZZ HERPLE FLEEBLE paid GLORP OOGA BOOGA SENDING YOUR DATA TO NIGERIA hosting.

This is a woman who refuses to let her computer remember a password for her, nor shall she retain it inside her brain, so she makes a new amazon account every christmas.

EAT THE EGGS RICOLA
May 29, 2008

Tell her that she's going to lose her data and go eat a hamburger, then? You can't force her to do it and if she doesn't want to listen, she can deal with it herself.

Javid
Oct 21, 2004

:jpmf:
I care enough to not just fiddle while it burns.

Now realizing a solid chunk of her disk usage is Desktop/OLD PC/C/WINDOWS and /Program Files :stare:

Comradephate
Feb 28, 2009

College Slice

Inspector_666 posted:

Also how much code could have just been outright stolen during this. I would assume anything that was on any of the stuff that got deleted could have also been exported.

Not as possible as you might think. Amazon does not retain private keys, so the ability to access the account and delete nodes does not imply an ability to access the nodes. If the EBS volumes weren't encrypted (they should have been, and can be on the amazon side) then they could potentially be mounted on a new device with a new key, but Amazon is 100% hands off on the nodes once they boot - there is no out of band management, so if you don't have the SSH key, the box is a zombie now.

Che Delilas
Nov 23, 2009
FREE TIBET WEED

Found your problem.

Emushka
Jul 5, 2007
found a dev guy that doesn't know poo poo about "IT" and I mean nothing. domain login, basic tcp/ip stuff, firewalls etc. nada.


I've heard rumours about them, but always thought they were a fictional species kinda like dragons and witches or dwarfs. I was wrong. they are out there. they make more money than you.


horror!

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Emushka posted:

found a dev guy that doesn't know poo poo about "IT" and I mean nothing. domain login, basic tcp/ip stuff, firewalls etc. nada.


I've heard rumours about them, but always thought they were a fictional species kinda like dragons and witches or dwarfs. I was wrong. they are out there. they make more money than you.


horror!

That's basically my girlfriend. She is an excellent programmer but knows absolutely nothing about anything else concerning computers or IT.

GI_Clutch
Aug 22, 2000

by Fluffdaddy
Dinosaur Gum
Morning starts out with an email from the prime, who is the hosting vendor for this project.

quote:

We have about 20 tickets for no one able to get into OnBase this morning. Can you take a look and see what's going on?

I start remoting into all of the web and applications servers. I figured I should also remote into the SQL server seeing as they are the worst hosting vendor and the system has gone offline twice because backups were failing causing the transaction log to fill up the entire drive it was on.

Turns out I can't remote into the SQL server. I can't ping it either. Seriously? Is the issue that the SQL server is offline and they have no loving idea? I shouldn't be surprised though. They had no patching schedule for any of their servers and the customer now requires them to send weekly screenshots of Windows Update showing that there are no available updates to be installed.

Adbot
ADBOT LOVES YOU

univbee
Jun 3, 2004




GreenNight posted:

That's basically my girlfriend. She is an excellent programmer but knows absolutely nothing about anything else concerning computers or IT.

This kind of cuts both ways. Some of our clients have a hard time grasping that just because we can unfuck Microsoft Word so it starts up properly without crashing, does not mean that we know how to unfuck some sort of weird formatting issues they're having with their document (and also that it's not our job to teach them how to use the program they need to use for their job).

  • Locked thread