SirTagz posted:

peter gabriel posted:

I'm legitimately FUMING MAD on Beers behalf, I mean I am banned as well but at least I deserve it.

quote:

In order to move forward with the request as quickly as possible I just need to gather some information from you. Can you please confirm as much as you can of the following information regarding your refund request:

Confirm that you accept that partial refunds are not possible - A successful refund request will result in a permanent and full account closure
The total amount you anticipate
Your current PayPal e-mail address
Generally, we don't offer refunds outside of the initial 14-day or such longer grace period as required by applicable local regulations. Having said that, I am not dismissing your refund query as we like to consider each request on a case-by-case basis.

Additional information:

If authorised the refund may take a few days to action if the orders are older than 30 days. This is because human action is usually required and an automated reversal would be rejected by most payment handlers
If a refund is granted it will take 7-10 working days to appear on your statement
We cannot refund delivered physical items
We cannot refund any and all subscription payments
Once gifted a pledge cannot be refunded, even if it was returned to your account or gifted to an alt-account
As soon as I get this information I can pass you along to our refund guys. =)

All the best,

Paladinus posted:

Are you a coffee machine?

PseudoFaux posted:

The quest for a refund continues. Less than 24 hours after getting the "Hey, tell us who's extorting you to get your money back" email, I got his little number


Anyone else get this? Sounds desperate.

PseudoFaux posted:

The quest for a refund continues. Less than 24 hours after getting the "Hey, tell us who's extorting you to get your money back" email, I got his little number


Anyone else get this? Sounds desperate.

alphabettitouretti posted:

Only $20,000!

(Are you trying to make a point here? If so it has been missed. And are you digging through my post history? Bit weird tbh)

SelenicMartian posted:

"Statement of capital on 2014-10-22
GBP 100"
"Statement of capital on 2015-10-08
GBP 100"
It's like they don't do anything.

KakerMix posted:

So hey Beer since you're banned you should totally have that show with Derek Smart.

lmao at Ben though, the dude is going to be CRUSHED when the realization that Star Citizen doesn't exist and Chris Roberts is a fraud hits. You think he'll go with the break-down route or get real angry at Roberts?

Alchenar posted:

Fuckers.

That '14 day grace period' applies after delivery of goods. It is not 14 days from the placing of an order. They're deliberately misleading people as to their legal rights.

Klyith posted:

spaceship JPEGs were successfully delivered to your in-game hangar or digital locker

checkmate

PseudoFaux posted:

The quest for a refund continues. Less than 24 hours after getting the "Hey, tell us who's extorting you to get your money back" email, I got his little number


Anyone else get this? Sounds desperate.

SirTagz posted:

A little bit. Quoting sentences out of context when you have nothing else to say can make anyone look like an idiot. But anyways I will let this go. Send another zinger my way if you want but this poo poo is getting boring.

brakanjan posted:

I think he will recover once his , tell all, story about CIG is ghost written and published. Who knows might even be big enough to actually warrant an interview on a reputable show especially if the law suit gains traction due huge headline amount. Also if a savvy editor can figure out the right alliteration for 'gaming company breaks crowd funding' headline.

jabro posted:

Does this thing have a chance of going class-action? I only bought in for the cheapest ship package so only have $30-$40 in it and I wouldn't mind getting my money back but it's a small enough amount that I have no problem leaving it in if I can get more from a lawsuit.

Onmi posted:

Some lovely art sent my way

no_recall posted:

The art of creating jpegs.

https://www.youtube.com/watch?v=_l1VjVcRArg

Sarsapariller posted:

I really don't.

Dear Ben:

A lot of people say a lot of mean things about you and 99% of it is undeserved because of your position at the head of a major development company. For the most part I don't join in because that kind of stuff is tedious, petty, and not particularly healthy to the soul if you engage in it frequently. But let me just step off the high horse for a second and get real with you. gently caress you. You are the mascot for a company that, regardless of how it started out, now exists only to continue raising the hopes and taking the money of clueless nerds just like yourself. They literally put you up front because you are the ur-citizen. You are the Jimmy Olsen, the Short Round, the kid sidekick that terminally insecure manchildren are supposed to identify with. You're sitting next to your hero and they sit there vicariously with you. Your unquestioning faith in Chris is literally what they have been cultivating in the whales, and look what it's gotten them- a fanatically loyal fanbase that is driving itself into debt, breaking up marriages, taking out second mortgages, and giving it to CIG.

Do you have a problem with that? It seems like you're having trouble keeping your composure lately, so I suspect that you do. That's basically the only reason I'm writing this- some part of you has to realize which way the wind is blowing, with everyone around you departing for higher ground. You exist to reassure troubled fanboys that everything is alright, but you and I and everyone else here and everyone in your office knows that is not true. There's only one group that still believes it- the people that you, you yourself, are tricking. Eventually this project is going to crash- it is simply unsustainable, at the rate they're burning through employees and apparently cash, while continuing to make additional promises. What do you think is going to happen to you when that day comes? They're going to hate you. Sandi and Roberts are going to jet-set off into failed developer land, and you are the one who will never work in games again.

You made this bed. Every questionable decision you backed. Every decision to fleece the public just a little more, that you nodded assent to. Every time you showed up on camera and did a little dance while they sucked more money out of people's pockets for pictures of spaceships. People's marriages have ended over this game, Ben. People have gone into serious debt to give more money to Roberts. People are having mental breaks on the forums. People just like you. Except maybe not as lucky. And you just keep on pushing them. Just one more donation, one more week, one more prayer to CIG, and everything will work out.

It won't and you know it. Quit lying. Roberts has no choice and Sandi is by all accounts an awful person, but you? You were the one who earned the backer's trust. For that, gently caress you.

SelenicMartian posted:

"Statement of capital on 2014-10-22
GBP 100"
"Statement of capital on 2015-10-08
GBP 100"
It's like they don't do anything.

DancingShade posted:

Remember the Sony Rootkit fiasco? That was legit nasty stuff and plaintiffs ended up with basically the cost of a CD out of it.

Good luck chasing that dream of free money though!

^ Also holy poo poo, I love the Carmaggeddon one. That was a great game.

Iridium posted:

where's my caterpillar

DancingShade posted:

Remember the Sony Rootkit fiasco? That was legit nasty stuff and plaintiffs ended up with basically the cost of a CD out of it.

Good luck chasing that dream of free money though!

^ Also holy poo poo, I love the Carmaggeddon one. That was a great game.

Klyith posted:

right here:


another spaceship successfully delivered!

a true beliver posted:

Those that do pursue a refund based on all this drek? Most of them weren't cut out for what Star Citizen is destined to be

EminusSleepus posted:

Iridium posted:

where's my caterpillar

EminusSleepus posted:

Orions Lord posted:

Show me the money

madcow posted:

Or I am not a gullible cynic and have more experience with real investigative journalism than you?

If there had been or ends up being some legitimate evidence presented as to bad happenings in CIG, like say 40% of the company getting axed within a two week (which I have experienced irl) or a verifiable audio/video clip/document that contained some racist rantings or mentions of misappropriations of funds/fraudulent activity, I might be more inclined to hop on the hate wagon and get a refund. But so far, I have seen none of that. I have just seen one shoddily written "article" with poo poo sources, likely fabrications, and bunch of rantings and empty promise from Derek Smart, a known charlatan, one of which was to release a name at 4am EST, two days ago, to help lend some credence to his claims. Yeah, he never did that, just like he never had two PhDs, never had a good game, and will never have a successful lawsuit against CIG.

I knew pretty much right after the kickstarter ended and CR kept adding more and more strech goals that there was no way in hell that SC was going to meet its original deadline, just call it a hunch. So, release dates being pushed back? Yeah, I don't care, I have seen it countless times with other games with much smaller scopes and scales. I can watch a AtV episode or what not every now and see what they are doing or aren't doing. People leaving or being fired? Welcome to running a business, it doesn't always work out for a variety of reasons, personality conflicts are one of them, and if two people really were fired for releasing information to DS, then they deserved it. For being idiots and violating an NDA, which you can be pretty much certain CIG has.

When CIG starts to layoff significant portions of the staff and starts closing down studios that is when I will start to worry. If the game development starts to bleed into late 2016 and they still haven't released anything significant, say like the first episode of SQ42, which I suspect will come out sooner than that, then I will start thinking about getting my money back/filing a chargeback.

And lets say, for the sake of argument, CIG goes under and I don't get my money back. Oh well, I have spent more on alcohol and women in my lifetime, so losing out on the pittance I gave CIG really doesn't matter to me.

peter gabriel posted:

Game bad

Paladinus posted:

Game no