|
Entropic posted:Not that it matters, I mean what are they gonna do, install Linux? *watches his Linux box get upgraded to Windows 10* "NNNOOOOOOO!!!!!!"
|
#
?
May 30, 2016 17:53
|
|
|
|
| # ? Jun 13, 2024 19:04 |
|
|
Dr. Arbitrary posted:Can you imagine if 70's virtual reality had actually taken off as the way IT was done? ok 
|
|
#
?
May 30, 2016 19:03
|
|
|
http://www.cc.com/video-clips/hzxslb/upright-citizens-brigade-cyberflex
|
|
#
?
May 30, 2016 19:37
|
|
|
|
|
#
?
May 31, 2016 12:06
|
|
|
While people are in their little VR bubble, Zuckerberg walks around looting everyone's bags.
|
|
#
?
May 31, 2016 12:25
|
|
|
Kurieg posted:Do they just stare at you and mouth confusion when you talk about Air Gaps? What's the point?
|
|
#
?
May 31, 2016 12:27
|
|
|
BOOTY-ADE posted:There’s no earthly way of knowing Yay Pendulum
|
|
#
?
May 31, 2016 13:33
|
|
|
loving help desk sends me a critical ticket for a duplicated order issue. This is an issue so trivial that we have a check built in to our ordering software that catches these and makes sure that only one order gets sent on. The only problem is that it spits out a "Please contact support so we can troubleshoot your order" message when it happens, even though there's usually nothing to troubleshoot since no problem actually occurred and it probably won't happen again. I just have to assure the end user that they're okay and that nothing's broken.
|
|
#
?
May 31, 2016 16:10
|
|
|
A ticket came in: "Please update the link for the quarterly newsletter on <hilariously lovely front-page extension intranet site>" "Where is it located?" "I have no idea, try the marketing person?" Haha gently caress you no, you go find the information and add it back to the ticket, it's a 2 minute change if you gave me the right information in the first place, jackass. Apparently my entirely professional response saying as much upset him, our other admin on site let me know that the user wanted my supervisor's email. Fire away, I know I'm in the right and my boss will back me.
|
|
#
?
May 31, 2016 17:09
|
|
|
A ticket came in: A customer is installing PoE lighting in one of their facilities. Wants to know if their current switches can provide enough power.
|
|
#
?
May 31, 2016 17:15
|
|
|
Seems like a reasonable question if the switches support the lighting fixtures...?
|
|
#
?
May 31, 2016 17:23
|
|
|
A clients Xsan environment went failover happy over the weekend and when I look at the logs I find out that the metadata network went up and down for 10 minutes. That'll piss it right off. Coincidentally an internal security server started a bunch of SSH, Open Directory, VNC and possibly XSAN brute force attacks right before the metadata network started freaking out. It didn't just run a vulnerability scan, it actually attempted to access the system. I'm pretty sure it also crashed the local open directory service a bunch of times. I don't know if it actually caused the crashing but it's a kooky coincidence. Time to ask the internal IT department if they were doing anything over the weekend! I'm sure they'll deny doing anything. I understand that vulnerability scanners are an important aspect of security but I would at least like to know if they're hitting servers I'm responsible for so I don't wonder why there are lines upon lines of failed ssh attempts from an unknown source. Also I thought they were supposed to check for a vulnerability, not actively attempt to force their way into the system. But I'm not a security admin so 
pr0digal fucked around with this message at 17:45 on May 31, 2016 |
|
#
?
May 31, 2016 17:25
|
|
|
n0tqu1tesane posted:A ticket came in: That's not a weird thing at all? Lighting fixtures with PoE are a thing. Phillips?
|
|
#
?
May 31, 2016 17:43
|
|
|
larchesdanrew posted:
Any update on this? Apologies if my NetWonka rhyme impeded progress 
|
|
#
?
May 31, 2016 18:13
|
|
"Hey, larch, you still loving working over at the school?"
"Yeah, it's awesome."
|
Collateral Damage posted:While people are in their little VR bubble, Zuckerberg walks around looting everyone's bags. That cheeky smile always gets to me.
|
|
#
?
May 31, 2016 18:18
|
|
|
CasualTR posted:That cheeky smile always gets to me. I love the guy with an apple laptop frowning real hard.
|
|
#
?
May 31, 2016 18:33
|
|
|
Entropic posted:I've spent my entire morning so far helping various clients roll back their systems to windows 7 after the Windows 10 auto-upgrade they didn't realize they were scheduling happened and broke a bunch of stuff that wasn't Win10 compatible. No doubt, I want to choke the motherfucker who thought it was a good idea to not only pester people constantly, but start pushing out these unattended upgrades or purposely changing the verbiage for the upgrade. I spent 2 days last week reimaging 17 computers for a client who had the upgrade happen overnight when automatic patching started. Find me the idiot that thought any of this was a good idea so I can strap them rear end-up to a bench in a dark, soundproof room and torture them with a giant dildo covered in salty broken glass.
|
|
#
?
May 31, 2016 18:45
|
|
|
We have clients that we set up with computers with funding from the Ontario Assistive Devices Program to use software like ZoomText because they have limited vision can't use a computer without huge magnification and text-smoothing on a big monitor. Having the whole OS unexpectly changed on you is bad enough when you can actually see it clearly. Imagine having that sprung on you when you're half-blind. Oh also P.S. sometimes the Windows 10 upgrade stops Zoomtext or JAWS from working entirely. 
|
|
#
?
May 31, 2016 20:10
|
|
|
Entropic posted:We have clients that we set up with computers with funding from the Ontario Assistive Devices Program to use software like ZoomText because they have limited vision can't use a computer without huge magnification and text-smoothing on a big monitor. I don't expect every company to test against Zoomtext and/or JAWS, but I certainly expect Microsoft to. That's a god damned travesty.
|
|
#
?
May 31, 2016 20:54
|
|
|
Kaizoku posted:I don't expect every company to test against Zoomtext and/or JAWS, but I certainly expect Microsoft to. That's a god damned travesty. But Microsoft is committed to aiding the disabled. Only the disabled will still be able to upgrade from windows 7 to windows 10 after the 1 year grace period. How will they tell you are disabled? Well in their opinion anyone that hasn't updated for free qualifies for a mental disability!
|
|
#
?
May 31, 2016 21:01
|
|
|
Kaizoku posted:I don't expect every company to test against Zoomtext and/or JAWS, but I certainly expect Microsoft to. That's a god damned travesty. Even if it didn't actually break anything, users who have any kind of assistive software or ease-of-access stuff are the last people you want to be changing things drastically on without their permission.
|
|
#
?
May 31, 2016 21:03
|
|
|
Entropic posted:Even if it didn't actually break anything, users who have any kind of assistive software or ease-of-access stuff are the last people you want to be changing things drastically on without their permission. Think about being forced to use regex for all page navigation, now do it by voice.
|
|
#
?
Jun 1, 2016 04:58
|
|
|
Entropic posted:We have clients that we set up with computers with funding from the Ontario Assistive Devices Program to use software like ZoomText because they have limited vision can't use a computer without huge magnification and text-smoothing on a big monitor. gently caress disability software. I'm stuck being the personal support for one of our users because she's nearly blind and desktop support couldn't get ZoomText to work for more than a week without crashing every hour. Once the government gets involved with enforcing the ADA people lose their heads, and suddenly we're responsible for making some of the worst software work with terrible clinical applications and now I wish death upon AI Squared. I ended up switching her to MAGIc since she uses JAWS at home and now I just have to field the occasional call about our clinical app being terrible again. At least she's a nice lady.
|
|
#
?
Jun 1, 2016 12:02
|
|
|
A .tmp files on the desktop came in from a user that keeps 1 excel file on the desktop. At first I thought maybe it was crypto, but nothing else seems odd. User claims Excel said something about compatibility and she said no and the file disappeared and turned into a .tmp. Using previous versions on the desktop I was able to recover the file. I told the user to use the U (%user%) drive, and I would have a backup, and that they were lucky. They are one of the few that does use the drive. They want the file on the desktop and are okay with losing it, it does calculations and they claim they could make it again in an hour. Okay if you don't change it make a backup of the drat thing. I'm still keeping any eye on that computer for crypto, something in the story seems funny. Could just be a case of never saving beyond auto-save though.
|
|
#
?
Jun 1, 2016 15:42
|
|
|
pixaal posted:A .tmp files on the desktop came in from a user that keeps 1 excel file on the desktop. At first I thought maybe it was crypto, but nothing else seems odd. User claims Excel said something about compatibility and she said no and the file disappeared and turned into a .tmp. Using previous versions on the desktop I was able to recover the file. I told the user to use the U (%user%) drive, and I would have a backup, and that they were lucky. They are one of the few that does use the drive. They want the file on the desktop and are okay with losing it, it does calculations and they claim they could make it again in an hour. Okay if you don't change it make a backup of the drat thing. Excel can do some really odd stuff when you have an xls file that halfway-kersplodes on you. In this case it's most likely the autosave version left over after a crash and the user being dumb and clicking 'no, do not want' to the recovery prompt.
|
|
#
?
Jun 1, 2016 19:42
|
|
|
I saw it before with antivirus on access scanning and excel both accessing the file and somehow it winds up being nuked.
|
|
#
?
Jun 2, 2016 08:21
|
|
|
They updated the login page of the time clock/message board/doc sharing website we use at work.quote:Network Status: Oh, well that's neat. That's actually pretty handy. <scrolls down just a little> quote:The status will not be updated at night or on weekends. Oh, okay. 
|
|
#
?
Jun 2, 2016 09:41
|
|
|
pixaal posted:They want the file on the desktop and are okay with losing it, it does calculations and they claim they could make it again in an hour.
|
|
#
?
Jun 2, 2016 10:04
|
|
|
So I have a weird/dumb question that doesn't really seem to fit anywhere but I'm pretty sure someone will be able to answer. We run windows server 2012r2 quite a bit. Some instances will let us shut down/reboot from the Win+X menu (does this have a name?) and others won't. Is this a setting somewhere? A registry entry? It seems to be that any new servers we create don't have the power options anymore, so it appears to be a difference in the image we're using. It's weird.
|
|
#
?
Jun 2, 2016 10:40
|
|
|
My turn to gently caress up! I work at a radio station. At least two (and likely more) users have had issues with their Exchange calendar sync just stopping on their mobile devices. No changes propagate to or from the phone. We've tried all we can locally, but the only temporary fix is just to redo their accounts on the phone. Removing any issues found by Calcheck doesn't help, and alternate calendaring clients on the phones are kind of a non-starter, doubly so since they're the only confirmed people with the issue and no other mobile device users have the problem as far as we know, despite people probably just not reporting it (yay, lousy organizational culture from the other station we acquired long before I came on board). It spans makes/models: Sales Dude has had it on a Galaxy S6 and S7, Radio Dude has it on an iPhone 6. So we exhaust all resources, main corporate IT (we're a satellite location, albeit large enough for me to be the senior sysadmin) has nothing else they can think of. We throw $500 at Microsoft. The Microsoft call happens yesterday. Microsoft dude wants me to create a new Exchange mailbox DB and move their accounts there, then move them back after a day or so. He thinks that the mailbox may have some corruption that isn't enough to throw a major error, but to impede calendaring. I bounce the idea off a sysadmin at corporate just for a sanity check, he thinks it has merit. I created the mailbox yesterday and moved the users last night without incident. I should note that the single biggest event of the year is coming up this weekend and the two users in question are arguably the most critical to have in good working order during the run-up to this event. Guess which two users didn't have mail coming in from outside the organization from the move timeframe until just this AM when one of them emailed with an issue? Internal mail flow seemed OK, but externally? Bounced. The bounce message: username@addomain.kek doesn't exist. It should be username@email.com. I get into Exchange. Their primary SMTP was changed to the AD object name (the addomain.kek account). Changing it back worked. Here's hoping I didn't lose something like 13 hours worth of inbound mail flow to these guys. The good news is the organization explicitly forbids coming down on people who make mistakes, as long as they can be fixed, learned from, and not repeated, and everyone's really easygoing, but yeah, now we know. Previous orgs I've been in had multiple mailbox DBs and a single policy between them, everywhere else in this company has one mailbox and one personal archive DB per location. Lesson learned, I suppose.
|
|
#
?
Jun 2, 2016 13:49
|
|
|
FUUUUUUCK Some disgruntled parent sent this long, accusatory manifesto out yesterday about how the school personally targeted and bullied her precious child by forcing him to take a make-up test. They wrote over 11,000 words on this topic. It was astounding. Anyways, there's no telling where all this email got sent because everyone got bcc'd. Everyone except me. My email was the one that got emailed normally and everyone else got bcc'd. Now I'm getting hounded by parents and administration over this. God drat it.
|
|
#
?
Jun 2, 2016 15:06
|
|
|
Sounds like a perfect time to 'hey buddy' the tv station.
|
|
#
?
Jun 2, 2016 15:09
|
|
|
larchesdanrew posted:FUUUUUUCK  How in the actual gently caress??? sounds like you need to set up a "mailer-daemon message undeliverable" message as your out of office reply.
|
|
#
?
Jun 2, 2016 16:02
|
|
|
BOOTY-ADE posted:No doubt, I want to choke the motherfucker who thought it was a good idea to not only pester people constantly, but start pushing out these unattended upgrades or purposely changing the verbiage for the upgrade. I spent 2 days last week reimaging 17 computers for a client who had the upgrade happen overnight when automatic patching started. Find me the idiot that thought any of this was a good idea so I can strap them rear end-up to a bench in a dark, soundproof room and torture them with a giant dildo covered in salty broken glass. Do you not proactively manage and test patches? Seems like the only way this can happen is if you point your computers at Windows update and tell them to go nuts.
|
|
#
?
Jun 2, 2016 16:16
|
|
|
larchesdanrew posted:FUUUUUUCK Hounded because of the make-up test or hounded because "WHY I ON THIS EMAL" Edit: Bedlam DL3
|
|
#
?
Jun 2, 2016 16:40
|
|
|
AreWeDrunkYet posted:Do you not proactively manage and test patches? Seems like the only way this can happen is if you point your computers at Windows update and tell them to go nuts. Or if you are a smaller business running Win 7 Pro instead of enterprise. You can have a GPO that blocks the actual upgrade but users will still see the reminder and I think if they have local admin rights they can still install it. BaseballPCHiker fucked around with this message at 16:47 on Jun 2, 2016 |
|
#
?
Jun 2, 2016 16:41
|
|
|
larchesdanrew posted:FUUUUUUCK You should be able to search whatever you are using for mail for received with subject in the last 30 days and pull a list of local users if the main complaint is just that the rant happened and the Superintendent just wants to know who got the email. Best way to explain it is "I can see what staff got it to their school emails but they sent it using an outside email, so I can't give tell you what parents got the email". If they insist on some TV drama, write it off as possible but it would involve breaking into the parents email and breaking several laws. You also are not a hacker and would have no idea where to even start doing that if you wanted to. People never realize what they are asking half the time. "It touched our system! We have to know everything!". It's not even their fault TV tells them its possible.
|
|
#
?
Jun 2, 2016 16:51
|
|
|
It's like real letters. If 25 of them got sent to parents, and 25 got sent to different teachers at the school, you'll be able to talk to Mary in the mail room and find out who all got one. If you want to know more, it involves a daring heist to steal records from the Post Office.
|
|
#
?
Jun 2, 2016 17:11
|
|
|
larchesdanrew posted:FUUUUUUCK do you not have a mail appliance that logs? I can answer a question like that with our district's Barracuda in a matter of minutes (searching message logs is easy as pie, but slow as poo poo)
|
|
#
?
Jun 2, 2016 18:09
|
|
|
|
| # ? Jun 13, 2024 19:04 |
|
|
larchesdanrew posted:FUUUUUUCK 
|
|
#
?
Jun 2, 2016 18:50
|
|
