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spog
Aug 7, 2004

It's your own bloody fault.

Sickening posted:

I take the company lift to the new facility expansion and install the first one. As I go into the IDF to grab another, the facilities person comes and takes the key of the lift. I hail him down and ask..

:) Hey, I am using that lift!
:( This is not IT's lift.
:) Are you needing the lift? Can I use it when you are done?
:( This isn't IT's lift, I am putting it back in storage.
:) So your issue is that I am using the lift at all?
:( We have repeatedly told IT to not use this lift.
:) Is this not the companies lift?
:( Its the companies, but my department owns it.
:) You do understand that this prevents us from finishing the office expansion right?
:( I don't care what you have to do to get your own things done you aren't going to use my stuff.
:) This isn't your stuff and I guarantee someone important is not going to be happy about your hissy fit.

So now people more important than me are arguing over this god drat lift. Lounging in the coffee bar without a care in the world.

I read this a while ago and I still cannot process it:

This guy will not share 'his' lift??

How do you not mock him relentlessly?

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Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

skooma512 posted:

There was a director on our calls who would without fail eventually bring up the fact that he's from New York City.

Like dude we're all in L.A, we live in the big city too,
nobody's impressed.

It's a subtle "I'm 3 hours ahead of you, don't make this last until 9pm MY time please"

Proteus Jones
Feb 28, 2013



Volmarias posted:

It's a subtle "I'm 3 hours ahead of you, don't make this last until 9pm MY time please"

I'm not that subtle. I had a CA team that kept scheduling calls at 4 PM Pacific time (I'm Central). For a while I was tempted to counter schedule so it was 6 AM for them, but that seemed petty and too passive aggressive. Ultimately, I just didn't show up to those meetings.

:v: "Hey, Proteus, where were you yesterday for solution design call?"
:) "You scheduled that after my work day was over so I figured I wasn't a mandatory participant. Besides, unless it's a Sev 1 escalation I don't join calls after hours"
:v: "Oh."

It took a few rounds, but they eventually got the message.

It's not that hard guys and Outlook even has a scheduling assistant to help.

TWBalls
Apr 16, 2003
My medication never lies

Proteus Jones posted:

I'm not that subtle. I had a CA team that kept scheduling calls at 4 PM Pacific time (I'm Central).

poo poo, I'm in CA and I'd skip that as well. What kind of rear end in a top hat schedules meetings at 4PM?

Proteus Jones
Feb 28, 2013



TWBalls posted:

poo poo, I'm in CA and I'd skip that as well. What kind of rear end in a top hat schedules meetings at 4PM?

The same kind that schedule non-emergency Friday afternoon meetings. Sociopaths.

Besides the technology involved constrains a lot of the architecture (both network and security), so these meetings are mostly about bike sheds. I usually join, mute and shitpost on SA.

Thanks Ants
May 21, 2004

#essereFerrari


Proteus Jones posted:

join, mute and shitpost

:cheers:

MC Fruit Stripe
Nov 26, 2002

around and around we go
I don't want to hear from you until you've joined a meeting, immediately muted, set your headset down, and walked away for good. That's how Stripe does 7pm meetings, baby.

Proteus Jones
Feb 28, 2013



MC Fruit Stripe posted:

I don't want to hear from you until you've joined a meeting, immediately muted, set your headset down, and walked away for good. That's how Stripe does 7pm meetings, baby.

And the student was immediately enlightened.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Amazon S3 outage caused some dumb website to be all fubar early this afternoon. New HR lately who "acts like a big shot" put in a ticket using the word "latency" about 8 times, demanding it be fixed "immediately as we are already behind and have lots to do" and wouldn't believe me when I showed her Amazons status page (which was a miracle it was even showing anything) and some fancy traceroutes to the documents hosted on S3...

TWBalls
Apr 16, 2003
My medication never lies

MC Fruit Stripe posted:

I don't want to hear from you until you've joined a meeting, immediately muted, set your headset down, and walked away for good. That's how Stripe does 7pm meetings, baby.

I don't have a headset, so my version of this is join, mute and turn the speakerphone volume all the way down then either continue working or watch YouTube videos if it's slow.

Wibla
Feb 16, 2011

Proteus Jones posted:

The same kind that schedule non-emergency Friday afternoon meetings. Sociopaths.

Meetings before 10am on a Monday / after noon on a Friday is a cruel and unjustified punishment.

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Company CEO went away for a weekend trip. This was two weeks ago. There is no news on when he is coming back, even his daughter who I work with is out of the loop. He isn't dead as he responds to phone calls etc, but when asked 'I dunno' is the answer.

The kids are going all out turning their property into a nonstop party.

I have a week off now and planning to jump ship.

EDIT: And sometimes I love/hate being that 'tech support' friend. Drugged out ex-wife of my best mate tried to contact me on fb to get 'her friends' icloud unlocked. First day of my week off will be talking to a few cops I know and seeing what is the best way to approach this to recover the phone for the rightful owner.

Humphreys fucked around with this message at 12:00 on Sep 15, 2017

mattfl
Aug 27, 2004

nielsm posted:

Just back to the mouse jiggler for a minute: Monitor how often each workstation gets locked/logged off/shut down. Workstations that remain unlocked for unusually long can be scheduled for special hands-on maintenance.

This, this wouldn't work at all.

We have 300+ workstations here. With them ranging from being unlocked/locked every few minutes to not being locked/unlocked for hours. This would be an impossible task.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


mattfl posted:

This, this wouldn't work at all.

We have 300+ workstations here. With them ranging from being unlocked/locked every few minutes to not being locked/unlocked for hours. This would be an impossible task.

If it stays unlocked for 6-8 hours or even more there might be a problem. You can likely get that automated to alert you when it's excessive. I don't think he means go down and get eyes on it when it's been unlocked for an hour.

mattfl
Aug 27, 2004

pixaal posted:

If it stays unlocked for 6-8 hours or even more there might be a problem. You can likely get that automated to alert you when it's excessive. I don't think he means go down and get eyes on it when it's been unlocked for an hour.

Unless the docs are smart enough to take the usb device with them when they go home for the day lol

This is all outta my hands now anyways and is on the corporate security team to fix.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


mattfl posted:

Unless the docs are smart enough to take the usb device with them when they go home for the day lol

This is all outta my hands now anyways and is on the corporate security team to fix.

If they put it in at the start of shift and take it out at the end of shift, even if you don't catch them red handed that day they are likely doing it daily. Just go down the next day, or only have it trigger if it's multiple days in a row and then go down at some point.


edit: The following is a joke and intended in jest do not take this seriously I shouldn't need to be a disclaimer here but here we are.

Maybe wait until you know they should be up from the desk and then wait for them to return. Send an email out as them with "I'm ordering 10 large pizzas they'll be in the break room for lunch please help yourself. They are now out the money for pizza, problem should sort itself out. Or they don't buy the pizza and look like assholes.

pixaal fucked around with this message at 14:20 on Sep 15, 2017

Fil5000
Jun 23, 2003

HOLD ON GUYS I'M POSTING ABOUT INTERNET ROBOTS
Oh cool, we've not had the "do/don't do stuff with your colleagues computers when they're unlocked" argument for at least a couple of weeks.

mattfl
Aug 27, 2004

Fil5000 posted:

Oh cool, we've not had the "do/don't do stuff with your colleagues computers when they're unlocked" argument for at least a couple of weeks.

That's not what this is, calm down

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


Apparently people took the joke at the end as serious, I have edited my post with a disclaimer.

Bunni-kat
May 25, 2010

Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

Fil5000 posted:

Oh cool, we've not had the "do/don't do stuff with your colleagues computers when they're unlocked" argument for at least a couple of weeks.

It's the "how do you train arrogant users to not circumvent security policy" discussion.

Wrath of the Bitch King
May 11, 2005

Research confirms that black is a color like silver is a color, and that beyond black is clarity.

pixaal posted:

Apparently people took the joke at the end as serious, I have edited my post with a disclaimer.

Haven't you learned that the fine people posting on Something Awful Dot Com don't understand humor?

Ursine Catastrophe
Nov 9, 2009

It's a lovely morning in the void and you are a horrible lady-in-waiting.



don't ask how i know

Dinosaur Gum

Wrath of the Bitch King posted:

Haven't you learned that the fine people posting on Something Awful Dot Com don't understand humor?

There's a reason it's usually prefaced with "dead comedy" in conversation

Fil5000
Jun 23, 2003

HOLD ON GUYS I'M POSTING ABOUT INTERNET ROBOTS
Sorry, pixaal, images of two pages of why you should/shouldn't change your coworkers desktop background flashed through my head and I posted reflexively.


mattfl posted:

That's not what this is, calm down

I will not calm down, I am beating my fists on the desk and crying as I type this.

mattfl
Aug 27, 2004

Fil5000 posted:

Sorry, pixaal, images of two pages of why you should/shouldn't change your coworkers desktop background flashed through my head and I posted reflexively.


I will not calm down, I am beating my fists on the desk and crying as I type this.

I understand, it's friday though!

Zamboni Apocalypse
Dec 29, 2009

Avenging_Mikon posted:

It's the "how do you train arrogant users to not circumvent security policy" discussion.

Cattle prods - the universal translator educator.

Sneaky Wombat
Jan 9, 2010

I traded my help desk job for a tier 2 support job, thinking I'd be in a much better state.

I am not in a better state.

Bunni-kat
May 25, 2010

Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

Zamboni Apocalypse posted:

Cattle prods - the universal translator educator.

I do mostly phone support :(

ChubbyThePhat
Dec 22, 2006

Who nico nico needs anyone else

Sneaky Wombat posted:

I traded my help desk job for a tier 2 support job, thinking I'd be in a much better state.

I am not in a better state.

This can happen, unfortunately. Keep at it and eventually one of the new titles you get will actually mean something.

Sickening
Jul 16, 2007

Black summer was the best summer.

Sneaky Wombat posted:

I traded my help desk job for a tier 2 support job, thinking I'd be in a much better state.

I am not in a better state.

t2 support is about the time in your life where you are useful and most of the time underpaid.

Zamboni Apocalypse
Dec 29, 2009

Avenging_Mikon posted:

I do mostly phone support :(

The future is drones. <insert GIF from Chopping Mall of robot tasering victim>

bull3964
Nov 18, 2000

DO YOU HEAR THAT? THAT'S THE SOUND OF ME PATTING MYSELF ON THE BACK.


Trying to convince our NOC personnel that I don't give a flying gently caress about CPU alerts on our back end data processing DB server. It will either be idle or bouncing off 100% for hours on end and the workloads are ad hoc. There is no way to configure CPU alert thresholds to tell me anything useful. I.DONT.CARE. and I will never take action on any of those alerts. There's no point in generating them.

stevewm
May 10, 2005
Telecom saga will never end.

CenturyLink ran the line and installed a demarc, and even tagged the lines with numbers. They also left a DSL modem behind and connected. But it has no service. And none of the tagged lines are active. They left without saying anything, and no phone calls are being returned.


However Spectrum finally installed today.. And then I discovered this:



Its supposed to be 60/5...

The installer then piped up... "oh yeah, TWC is having some major congestion issues in the Dayton area right now, no ETA on fix".


Our 4g backup is faster.

Sickening
Jul 16, 2007

Black summer was the best summer.

Sickening posted:

My boss wants me to terminate and connect 5 access points. Okay? I think I am a pretty expensive access point installer but hey, today is pretty slow. All my desktop guys are busy so I don't have people to

I take the company lift to the new facility expansion and install the first one. As I go into the IDF to grab another, the facilities person comes and takes the key of the lift. I hail him down and ask..

:) Hey, I am using that lift!
:( This is not IT's lift.
:) Are you needing the lift? Can I use it when you are done?
:( This isn't IT's lift, I am putting it back in storage.
:) So your issue is that I am using the lift at all?
:( We have repeatedly told IT to not use this lift.
:) Is this not the companies lift?
:( Its the companies, but my department owns it.
:) You do understand that this prevents us from finishing the office expansion right?
:( I don't care what you have to do to get your own things done you aren't going to use my stuff.
:) This isn't your stuff and I guarantee someone important is not going to be happy about your hissy fit.

So now people more important than me are arguing over this god drat lift. Lounging in the coffee bar without a care in the world.

The owner, finally talked his brother off the ledge and we get to use the lift again. We just had a to promise to plug it up after using it. I got to listen to him rant about it the entire walk to the lift where he put it before. Of course it wasn't plugged up.

pixaal
Jan 8, 2004

All ice cream is now for all beings, no matter how many legs.


stevewm posted:

Telecom saga will never end.

CenturyLink ran the line and installed a demarc, and even tagged the lines with numbers. They also left a DSL modem behind and connected. But it has no service. And none of the tagged lines are active. They left without saying anything, and no phone calls are being returned.


However Spectrum finally installed today.. And then I discovered this:



Its supposed to be 60/5...

The installer then piped up... "oh yeah, TWC is having some major congestion issues in the Dayton area right now, no ETA on fix".


Our 4g backup is faster.

You got a good SLA? Working with any ISP is loving terrible. I've personally had the best luck with Verizon FiOS when they are on site. Getting someone there without them charging you can be a pain like always, and while i haven't been the one to talk to them i hear their billing department is a complete nightmare to work with if they they gently caress you bill up.

Steakandchips
Apr 30, 2009

Do you mean forklift?

Not a lift that carries people up and down floors in a building? It'd be odd to have to plug that one in...

nielsm
Jun 1, 2009



Probably a scissor lift similar to this:

Steakandchips
Apr 30, 2009

Wow, the owner's brother really is quite precious...

devmd01
Mar 7, 2006

Elektronik
Supersonik
Seriously. I get it if it's a construction site, I've been on plenty and you just don't loving gank other people's lifts, order your own.

If it's one that the company has purchased or long term leased/for use in the facility, get the gently caress over yourself.

22 Eargesplitten
Oct 10, 2010



Probably a scissor lift. It rolls around and accordions up and down, you see them a lot in warehouse type places. It's safe to ride on them, unlike a forklift.

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Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

22 Eargesplitten posted:

Probably a scissor lift. It rolls around and accordions up and down, you see them a lot in warehouse type places. It's safe to ride on them, unlike a forklift.

There are handrailed work platforms for forklifts that people can stand on safely.

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