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I got taken to a beer drinking lunch, we broke out the liquor when we got back to the office, and then went to a retirement party and drank more. Happy Friday indeed 
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Jun 16, 2018 00:40
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Judge Schnoopy posted:Best metric is change success. But it requires that you track change requests separately from tickets. I really wish we did a lessons learned meeting with our teams; though I'd probably get myself fired for laughing uncontrollably if people said they actually learned from their mistakes, or fired for saying I learned everyone is stupid.
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Jun 16, 2018 00:42
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My company just started (accelerated?) a death spiral. New CEO, new board, large loss posted semi-recently. At the end of last month we ended up cutting all of CS and Accounting at my satellite office. They transferred out the managers who were willing to relocate to corporate and laid off the ones who didn't. We started a new project but were a bit shorthanded, so I was out in the warehouse on heavy equipment violating all sorts of OSHA standards to help with the cabling. Last week they cut the entire TS team ~15 people, 85~ warehouse workers, and a Sales VP told our local Help Desk (five people) that they're doing TS now. Help Desk doesn't know what the gently caress. I spoke with the HD supervisor to try to find out what was going on and she had no idea either; the director hasn't said a word to anyone. Help Desk is panicking when they get calls from our contractors who manage field technicians for product support, so of course they have no idea about part numbers or anything else TS used to do. On top of that, they laid off our senior maintenance coordinator on Monday, after terminating his entire repair team over the last two months. He was three months from retiring and now we don't have anyone to repair the electronics and printers in the warehouse and shipping departments. They "shuffled" departments and eliminated his position and he didn't get a severance package. Specious decision, I've heard that he is considering a lawsuit. Safe bet IT will be asked to cover his job as well. I also just found out how the network administrator and I are going to be cut this afternoon. We received a mail from the senior IT manager at corporate telling us that we've been doing our deploys and projects wrong since March and that he's been covering for us and he's tired of it. We consolidated a reply showing the steps we took for the processes (mm, delicious documentation) and asked for clarification. He replied simply with, "From now on I will be forwarding all future incidents to the IT Director. I tried going to you two directly. Have a nice day.". From the outside this is probably hilarious, but living it is a bleak hellscape of despair.  I'm going to get properly smashed tonight. On the bright side, I have a phone screen with Google on Monday. 
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Jun 16, 2018 03:10
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I'll pour one out for you tonight buddy. That sounds amazingly lovely.
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Jun 16, 2018 03:18
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Drink until you get a severance package.
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Jun 16, 2018 03:19
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Heartcatch posted:From the outside this is probably hilarious, but living it is a bleak hellscape of despair.  and 
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Jun 16, 2018 05:43
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Senior IT Manager, Please find attached relevant documentation for all deploys and projects, as we've previously discussed. It appears that this documentation got lost in the shuffle, based on your email of the 15th instant. I'm including below some links to organizational tools which I have found particularly helpful over the years. Adoption of these tools will help avoid future misunderstandings. All the best, Heartcatch A couple of notes here. 1) Calling dates 'instant' needs to be brought back and someone has to be first so it might as well be me, and 2) I never was good at being assigned blame and letting it slide...
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Jun 16, 2018 06:11
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MC Fruit Stripe posted:Senior IT Manager, What the hell does "15th instant" mean??
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Jun 16, 2018 06:18
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Are you not a 19th century orator as I am? You have to go all the way to definition 11 of instant to pull this one out. Older Use. of the present month: your letter of the 12th instant. Abbreviation: inst.Compare proximo, ultimo.
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Jun 16, 2018 06:27
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I once sent my quitting letter as “so long and thanks for all the fish”
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Jun 16, 2018 06:29
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MC Fruit Stripe posted:Are you not a 19th century orator as I am? Go to bed dad, you're drunk.
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Jun 16, 2018 06:32
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Better things will come out of this. In the end they always do.
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Jun 16, 2018 10:54
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MC Fruit Stripe posted:Senior IT Manager, I'm all for bringing back 19th century (or even 18th century) style writing (obviously), but if you're going to do that, you have to do it correctly: Dear Senior IT Manager, It pleases me to attach with this Letter the relevant Documentation pertaining to the Deployments and Projects during my tenure here, as you have requested. It would seem the previous Copies were somehow displaced based upon your earlier Missive of 15th Instant. I have also included my brief Notes with regards to organizational Tools which I have found useful for similar Tasks over the Years. Perhaps adopting these Tools will, in the future, allow us to avoid such Misunderstandings. I remain, as always, your humble & obed't Servant, &c. Heartcatch
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Jun 16, 2018 12:31
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Colonial Air Force posted:I'm all for bringing back 19th century (or even 18th century) style writing (obviously), but if you're going to do that, you have to do it correctly: Post/name combo owns. Also I use phrases like "22nd inst." in regular communication with one of my lit major friends. It owns.
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Jun 16, 2018 13:57
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Still a little tipsy from last night, but haha.. Thanks everyone for cheering me up. I'm going to file my resignation Tuesday morning and use up all my vacation and sick days the week after so that I can lie around playing video games out of spite. Though I should probably study for my next cert instead of doing that.
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Jun 16, 2018 16:35
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Heartcatch posted:Still a little tipsy from last night, but haha.. Thanks everyone for cheering me up. Woah there don't quit! Have them can you and try for unemployment.
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Jun 16, 2018 16:57
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Yeah, I guess that might be better.
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Jun 16, 2018 17:26
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Heartcatch posted:Yeah, I guess that might be better. Also putting in your resignation then trying to use vacation is completely backwards. They would simply fire you. Do it the other way around
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Jun 16, 2018 20:25
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George H.W. oval office posted:Also putting in your resignation then trying to use vacation is completely backwards. They would simply fire you. Do it the other way around Yeah this. Use all your vacation. Stop giving a poo poo. Get fired and gifted severance plus unemployment.
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Jun 16, 2018 20:55
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Thanks for the loads of advice. I have zero experience with quitting horrible situations before this. I have left on good terms with all previous employers so this is definitely a new experience.
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Jun 16, 2018 21:03
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Never quit, if you cannot be hosed to go in then burn through your PTO and sick leave and then phone it in until you have something else lined up.
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Jun 16, 2018 21:12
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Thanks Ants posted:Never quit, if you cannot be hosed to go in then burn through your PTO and sick leave and then phone it in until you have something else lined up.
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Jun 17, 2018 01:17
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Heartcatch posted:Thanks for the loads of advice. I have zero experience with quitting horrible situations before this. I have left on good terms with all previous employers so this is definitely a new experience. Ever see the movie office space?
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Jun 17, 2018 01:55
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I've never felt more productive than at my current job. And the key difference is I find my current workload difficult as hell. I'm finally over the imposter syndrome after producing some good results and kicking a few ideas to my boss that she liked, but my ideas involve a lot of complexity that I am now responsible for building. It's very refreshing to be in an environment with a loose enough leash to run with my ideas, but a short enough leash that I'm kept on track with responsibilities and deadlines. I don't think I've ever felt better to be in IT
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Jun 17, 2018 03:20
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Judge Schnoopy posted:producing some good results and kicking a few ideas to my boss that she liked, but my ideas involve a lot of complexity that I am now responsible for building. Same but I still feel like an imposter. Guy I’m replacing is saying he’s incredibly happy I’m there on a daily basis and apparently he’s really uptight about everything. All coworkers say they’re happy that I joined the team and managed to contribute on day 1 as opposed to needing weeks/months to get up and running. Hell, I even had the manager 3 steps above me suddenly drop by my desk saying he’s hearing great things about the work I do and is renewing my contract even though the projects I’m working on next are being delayed. Still I feel I should be thanking baby jesus on my bare knees for getting this job because 80% of the stuff I’m touching I’ve never seen or worked with before (but is exactly what I was looking for). Granted, I’m pretty ok at the other 20% of the job.
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Jun 17, 2018 20:21
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Judge Schnoopy posted:I've never felt more productive than at my current job. And the key difference is I find my current workload difficult as hell. Madison, right? We should grab a beer or hit one of the whiskey distilleries in town sometime.
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Jun 17, 2018 21:07
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Heartcatch posted:My company just started (accelerated?) a death spiral. Holy gently caress. Good luck at Google!
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Jun 18, 2018 00:06
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Couple pages late but re: RAID chat, a few months ago I found an old physical file server that wasn't being backed up or monitored in any way. Well, I didn't find anything-- the few professors with hundreds of gigs of data found their files to be missing after a RAID0 failed. It was expensive, but I gotta give props to DriveSavers for being able to rebuild the array and get my data back. Three of the 6 disks had to be clean-room handled, turns out that server was a ticking time bomb planted in 2006!
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Jun 18, 2018 00:12
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jaegerx posted:I once sent my quitting letter as “so long and thanks for all the fish” I did that in an all.department email once. Even more hilarious when 3-4 years later I came back to work at an org that supported this department and I was working on a PC. The user had my “so long...” email still unread in his inbox near the top. He’d only received a half a dozen emails in four years. It was a different time.
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Jun 18, 2018 02:58
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Agrikk posted:He’d only received a half a dozen emails in four years. I just had the weirdest combination of dread and relief. I can't imagine a world without 100s of emails a day but man would like to live there.
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Jun 18, 2018 08:07
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Coredump posted:LOLOLOL OUR SERVER ROOM AC WENT OUT. AND WE FOUND OUT THERE'S A ROOF LEAK OVER OUR DATAROOM UPS. ITS LITERALLY DRIPPING WATER ONTO THE CABINET SIZED UPS. LOLOL Went through failing server room AC 2 weeks ago. Still running but...poorly. Thankfully it ~only~ took a week for a new unit to get to site/installed (I'm in a ~remote location~ that's not loving remote at all). Nothing died in the interim at least, and this gets us the budget (finally) for a backup unit (lots of poo poo weird at this place) loving worst week.
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Jun 18, 2018 14:00
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About 5 years ago, a water line burst directly over the server rack at my job and fried like 3 servers. Plumbers were trying to fix a bad pipe and didn't shut the water off. Of course, this occurred on a Friday.
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Jun 18, 2018 14:07
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We had a conduit that ran under the pond/fountain between our two buildings...one day poo poo started loving up. Basement had a ton of water in it, the pipe had somehow filled with water, some of the wiring got hosed up. Luckily we only lost bankers boxes of documents since both telecom rooms were on the second floor and not in the basement. 5 tubes of silicone later, the leak was fixed 
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Jun 18, 2018 14:23
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I don't think anybody can top the story of sawing through the basement water main twice
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Jun 18, 2018 14:24
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i have not experienced a water leak in a server room so far and i hope it wont happen in the future. But there was one time the pipe above my desk was leaking a drop of water every 30 seconds or so.
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Jun 18, 2018 14:27
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Thanks Ants posted:I don't think anybody can top the story of sawing through the basement water main twice
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Jun 18, 2018 14:27
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Vulture Culture posted:what about the guy who had to clean his coworker's blood out of all the computers after he committed suicide in the server room ..... well whats the best method for making sure blood doesnt gently caress your rack?
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Jun 18, 2018 14:38
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Live ordnance in the server room.
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Jun 18, 2018 14:38
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SSDs.
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Jun 18, 2018 14:39
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I had a server room AC unit die once. Some months later the local server was rebooted and didn't come back up. Turns out the ILO card melted. Cue my sorry rear end having to go back in at 9pm and wait for the Dell tech to bring a new card out. At 7:30am I was able to send an "all clear !" and also "I've put in a full day and am going the gently caress home" email. Goddamnit. 12 years later I realize I didn't put 9-midnight on my time sheet and am owed 3 hours OT.
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Jun 18, 2018 14:53
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