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MC Hawking
Apr 27, 2004

by VideoGames
Fun Shoe
Just light them on fire and be like "is this fire extinguisher male or female you fuckkin yokel" and if they can't figure it out just let them burn.

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Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Management told me to clean my station before I left at the end of shift.

So I removed myself. :v:

Funktastic
Jul 23, 2013

I love when customers take tags off to try to get a different price.

Doesnt work on with our shoes since we also write the price on the bottom lol.

Leal
Oct 2, 2009
I love it when people flip the product and try and get a different price.

Luckily the law states that the price tag needs to explicitly state the product on it.

dovetaile
Jul 8, 2011

Grimey Drawer

Funktastic posted:

I love when customers take tags off to try to get a different price.

Doesnt work on with our shoes since we also write the price on the bottom lol.

We have so many people try to switch tags on our lamps. Ain't no drat way that lamp was/is/will be 5 loving dollars. And no you're not getting that designer coat for $10; don't be dumb.

Megillah Gorilla
Sep 22, 2003

If only all of life's problems could be solved by smoking a professor of ancient evil texts.



Bread Liar
In Australia we have the (voluntary) supermarket code which states if the register price doesn't match the shelf, it's free.

I think 99% of people believe this is somehow the law and not just a marketing gimmick.

So, you'll have people trying to move price tickets on expensive stuff in other stores and getting laughed at.


Comsumer law actually states that if the cost on the price tag and at the register are different you have two choices; offer it at whichever is cheaper, or remove it from sale until the error is fixed.

Also, most stores here also put the name on their tickets because I guess there's only so many times you can have that argument with customers before even head office learns something.

The Lord Bude
May 23, 2007

ASK ME ABOUT MY SHITTY, BOUGIE INTERIOR DECORATING ADVICE

Megillah Gorilla posted:

In Australia we have the (voluntary) supermarket code which states if the register price doesn't match the shelf, it's free.

I think 99% of people believe this is somehow the law and not just a marketing gimmick.

So, you'll have people trying to move price tickets on expensive stuff in other stores and getting laughed at.


Comsumer law actually states that if the cost on the price tag and at the register are different you have two choices; offer it at whichever is cheaper, or remove it from sale until the error is fixed.

Also, most stores here also put the name on their tickets because I guess there's only so many times you can have that argument with customers before even head office learns something.

And even in stores that do adhere to the electronic scanning code of conduct, it's considerably less broad than customers think. It explicitly excludes human error (ie cashier mistook red delicious apples for pink lady apples; or cashier scanned the original barcode rather than the one on the reduced to clear sticker) and it only applies to the correct ticket. You're not getting a product for free just because some random put it in the wrong spot.

Funktastic
Jul 23, 2013

See it's funny because it's actually works for most of our inventory since we have to actually go look for an item. 99% of the time I look for the same thing for a minute and then get something similar because who cares if someone gets a $15 thing for $10. But shoes are the most expensive thing we have so they actually don't want us fudging the prices.

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



The funniest part is that it's their greed that gets them every time. Of course the store is gonna keep a sharp eye on its most profitable products.

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

Customerrrrrrrrrrrrrrrrrrrrrrs!!!!!!! :argh:

Between the cheats and racists I am starting to lose it. They'd bring me fossils of prehistoric avocados and tell me that they bought them "just the other day" if they thought they could get a refund. And they really like to buy lovely produce at a bargain store and try to return them for a refund at our prices.

Some regular told me a joke regarding the explosion at the gas pipeline in Mexico a couple of months ago where the punchline was "refried beaners" and I'm just sitting there thinking like, "My very Hispanic last name is on my name badge you loving cretin," but I told him his joke was too spicy for me and walked off. Not to mention that, of the 3 other people in the department who give him free lettuce trimmings/beat up fruit for his pet turtle every loving day, one is an immigrant from Mexico and one is an immigrant from El Salvador so that's for being cool to people who are cool to you, dickhead.

just god drat man

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Ugh the stupid is strong at Amazon tonight.

It's Wednesday, the last shift of our week (Sunday-Weds). I've told y'all how at Amazon we get time off hours we spend freely. Some people are a little bit more loose than others (I'm not sure how some people survive with only 4-5 hours in the time-off bank, I'd have a heart attack worrying about getting sick/hurt) but the last day of the week is the day people are obviously most likely going to spend their time.

Dayshift fell behind big time. Since Dayshift, whatever their other faults, has the building GM breathing down their neck I suspect it was equipment failure. Either way we come in and everything is clean for once (again, I suspect equipment failure as the managers would have everyone clean up and restock so the workers aren't sitting around while being paid) but every wall is full of shipments. Start work at 6:30, miss our 8:00 deadline, the 10:00 deadline, barely miss the midnight one because someone didn't seal a box correctly and it exploded on the ship sorter, Shipdock was not amused. During all the Senior Ops for all of Outbound comes up to our PA (Process(ed) Associate, basically assistant manager. Not to be confused with an AM, or Area Manager) and asks her "What did you do!?"

The PA's job is, in short, to say "I'm Sorry" and fix the problem and do the work of the AM above them. Worker asks why their station is broken, PA says "I'm Sorry" and tries to fix it (or call IT). Boss says "Why is the machine that I'm responsible for breaking?" PA says "I'm Sorry" and fixes it. This PA has worked at Amazon pretty much twice as long anyone else and Amazon wrung the Sorries out of her a long time ago. Instead this tiny little blonde cheerleader looking girl fixes a manager 2 levels above her with a stare that could kill and goes "Excuse me?"

"You sent out VTO didn't you!"

"Um...no?"

"Then where is everybody?"

"It's Wednesday. They're using their own time."

Awkward pause as it sinks in. "...Oh."


Meanwhile, our department has two AMs. One's off this week leaving the new woman who's still got that New Manager Smell (confusion and terror). For the most part she's ignorable. They rotate and we get a new one every 3-4 months it seems so I let most of their nonsense roll off my back. Except she's got this bad habit of micromanaging everyone in the last 10 minutes to try to balance the load for day shift, making sure one area isn't overloaded while another is empty of work. That wouldn't be a problem if she started doing that 4:30 AM. At 4:57 AM telling someone to log out of their current station, walk to a station a minute away, wait for the new station to take up to another minute to populate their pack list...they're just gonna look at her like she's crazy because they'll have time to pack at most 2 shipments before quitting time at 5 AM. The woman does not get that we can't just teleport instantly between positions.

Trastion
Jul 24, 2003
The one and only.

Alkydere posted:

The woman does not get that we can't just teleport instantly between positions.

Surely Amazon has developed this technology and you just don't want us to know about it.

Yawgmoth
Sep 10, 2003

This post is cursed!

Alkydere posted:

that New Manager Smell (confusion and terror).
new thread title

NerdyMcNerdNerd
Aug 3, 2004


Lol.i halbve already saod i inferno circstances wanttpgback
Now I know how to grind hamburger.

Ho, ho, ho.

Wrapping meat in that saran wrap and doing it right is much more of a pain in the rear end than you'd think it is. Took me a solid hour of practice to get decent enough technique.

Two departments shy of catching them all.

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Yawgmoth posted:

new thread title

To be honest I prefer it to the other New Manager Smell of "Had had an entire library of management books shoved up his rear end." During Peak we had a seasonal AM (promoted from PA with payraise for 3-4 months) that came from dayshift. I swear he went through every insipid "teambuilding" management activity short of trying to sing Kumbaya over the speakers before we finally broke him.

New lady at least takes safety concerns seriously. Other AMs will go "Yeah I'll call Safety and have them look at it." and go back to ignoring you unless you actually need to be escorted to our on-site medical team. I told the new lady about a break in the ergo-mat we work on I'd nearly tripped on (there was a taped-over 1-inch gap where the old tape and broken and I'd basically shoved my toe under the mat without noticing) she immediately taped it shut then basically dragged a member of the Safety team over by their ear to go "This needs to be fixed. This fresh tape is gonna last a week at most"

TehRedWheelbarrow
Mar 16, 2011



Fan of Britches
sounds like she might be alright

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Oh yeah, she has the potential to end up well. One of my co-workers hates her and I don't know why, the AMs here aren't worth paying attention to 90% of the time, let alone the energy to get mad about them. The only one that matters is J.P. anyways who goes out of his way to look after everyone in Outbound, not just the department he's been told to manage. In return everyone goes out of their way to be awesome for him.

...None of us know where he gets his energy, we're fairly sure it's not from cocaine.

But yeah, much prefer her to the rear end in a top hat we had this time last year. He ended up in Shipdock was one of the trio of managers who pissed off the dock workers enough that they walked off a while back. New Lady is just clueless but earnest.

MC Hawking
Apr 27, 2004

by VideoGames
Fun Shoe
I always have a moment of terror when a customer asks what my name is because it's either a prelude to an rear end reaming or a prelude to asking for a discount because "we're friends now."

Leal
Oct 2, 2009
Today I have learned that we have our tide pods (and assorted rip offs) locked up. Not just because we are trying to stop darwinism in letting dumbass teens make youtube videos in eating them, but apparently we had a crackhead who would open them up and shove them one by one into his pocket.




Also he tried eating them.

Kilonum
Sep 30, 2002

You know where you are? You're in the suburbs, baby. You're gonna drive.

I left work at 9:40 last night, and I am off until the 6th

Other than going to PAX East, I plan on relaxing and doing fuckall in the meantime.

Vacations are good.

NerdyMcNerdNerd
Aug 3, 2004


Lol.i halbve already saod i inferno circstances wanttpgback
Less than a week before inventory. Went in to do some shopping today, and our grocery manager in training comes up to me, a little nervously, and says, "So, I've got some bad news for you."

And I paused, wondering if I'd done anything to warrant being fired in the past month or so. Couldn't think of anything.

"Go on," I said.

"I left the ice cream freezer door open last night and it all thawed out."

As someone that doesn't have to work for the next two days and won't have to clean up any of that poo poo, let alone organize it for inventory; I was thrilled.

Countless little bitch rear end containers of organic ice cream I won't have to sort hell yeah

Pentaghastly
Mar 26, 2016
I requested some days off next month to do some family related errands and my SM took me aside and asked if I had enough vacation hours to cover those THREE WEEKDAYS because otherwise he won't approve them. No other shift has requested those days off so there shouldn't be any issue.

Like, yeah I get it. Its a "request" off, but I'm giving you a months notice, its three days because god forbid I'd like to see my family and my brand new niece while I'm down there, not even on the weekend, and I need them because I have to go to the clerk of court for some tax related issues in my mom's estate and they're only open 9-5 M-F and by appointment.

Also don't pull me aside and ask if I have enough vacation hours because unlike you, who gets at the very least two weeks paid vacation time every year, I get one hour per 40 hours worked and I only started accruing it when I hit my one year mark. I have 13 hours. That's it.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Pentaghastly posted:

I requested some days off next month to do some family related errands and my SM took me aside and asked if I had enough vacation hours to cover those THREE WEEKDAYS because otherwise he won't approve them. No other shift has requested those days off so there shouldn't be any issue.

Like, yeah I get it. Its a "request" off, but I'm giving you a months notice, its three days because god forbid I'd like to see my family and my brand new niece while I'm down there, not even on the weekend, and I need them because I have to go to the clerk of court for some tax related issues in my mom's estate and they're only open 9-5 M-F and by appointment.

Also don't pull me aside and ask if I have enough vacation hours because unlike you, who gets at the very least two weeks paid vacation time every year, I get one hour per 40 hours worked and I only started accruing it when I hit my one year mark. I have 13 hours. That's it.

I know people have said this, but You need to find a new job.

Retail sucks, but even in retail anyone doing management full time should get 1-2 weeks vacation. What you listed is horrible vacation. Why even bother giving something so low?

And that’s outside the fact that it seems to be a soul crushing place to work.

You now have management in your resume, you can get a job at most retail places. You owe them no allegiance.

Pentaghastly
Mar 26, 2016
You're absolutely right. And I'm still looking for another job. I'm not sure I can handle another summer at Starbucks.

dovetaile
Jul 8, 2011

Grimey Drawer
dear Ross shoppers:

Stop bringing your babies into the store at 10pm on a Sunday. We don't sell anything essential and I can see what's in your cart and it ain't anything for that screaming baby. hell stop coming in at 10 pm on a sunday; stop shopping, stay the gently caress home.

Also to the dude who literally made the whole men's department smell like coconut for hours: what the hell.

silvergoose
Mar 18, 2006

IT IS SAID THE TEARS OF THE BWEENIX CAN HEAL ALL WOUNDS




Who goes out with a baby at ten pm wtf

Leal
Oct 2, 2009

silvergoose posted:

Who goes out with a baby at ten pm wtf

poo poo I get people coming in at 3 am with a baby sleeping in the cart. People are loving weird.

Star Man
Jun 1, 2008

There's a star maaaaaan
Over the rainbow
People that work at night with kids, probably.

Eric the Mauve
May 8, 2012

Making you happy for a buck since 199X

Star Man posted:

People that work at night with kids, probably.

It’s tempting to think something like that, but no. 90% of the time people who bring babies/toddlers along shopping after 10pm are just deeply messed up people who really should not be raising kids.

Eric the Mauve
May 8, 2012

Making you happy for a buck since 199X

Duckman2008 posted:

I know people have said this, but You need to find a new job.

Retail sucks, but even in retail anyone doing management full time should get 1-2 weeks vacation. What you listed is horrible vacation. Why even bother giving something so low?

And that’s outside the fact that it seems to be a soul crushing place to work.

You now have management in your resume, you can get a job at most retail places. You owe them no allegiance.

Starbucks is one of the worst places in the civilized world to work for several reasons, but the stuff Penta outlined isn’t really one of them. The “no you’re not allowed to have a day off ever except what I deign to schedule you” poo poo is lovely, but also just bog standard retail practice pretty much everywhere. And that goes like dectuple for supervisors.

Penta, you should definitely get out of Starbucks ASAP but you should also think seriously about whether the extra $2/hour or whatever is really worth the mountains of bullshit a retail supervisor has to deal with that common drones do not. IMO it usually is not. And if anything the wage-to-bullshit ratio gets even worse the further up the ladder you climb, to at least the level of district manager.

NerdyMcNerdNerd
Aug 3, 2004


Lol.i halbve already saod i inferno circstances wanttpgback

Pentaghastly posted:

You're absolutely right. And I'm still looking for another job. I'm not sure I can handle another summer at Starbucks.

Another case of management losing an able underling by mismanaging everyone else and loving with someone actually willing to do the work.

silvergoose posted:

Who goes out with a baby at ten pm wtf

My favorite people are the huge families that show up with kids that clearly don't want to be there and are happy to let everyone within earshot know it.

Maybe one of you could have stayed at home with the kids? I don't want to study the Doppler effect by listening to your screaming child get dragged up and down the aisles, thanks

Eric the Mauve
May 8, 2012

Making you happy for a buck since 199X

NerdyMcNerdNerd posted:

Another case of management losing an able underling by mismanaging everyone else and loving with someone actually willing to do the work.

From management’s perspective it’s a rational and usually correct bet that they’ll milk years’ worth of mercilessly overworking the underling who has a pathological need to care before they finally leave. Penta, you’ll notice, is still there.

The soft collusion that characterizes the entire retail sector is key. There’s a reason all retail workers, even supervisors, even superstar workers who clearly are worth several times what they’re paid, can’t get anywhere near a living wage anywhere in the industry. A person in Penta’s position isn’t going to find a meaningfully different situation anywhere else. The only rational options, besides leaving retail altogether, are

Accept that you’re going to be perpetually overworked and utterly unappreciated, still dreaming that one day it will all be worthwhile, until it utterly destroys your mental and eventually physical health (this is where Penta still is)

or

Adopt a protective layer of snarky cynicism protecting your sanity as you get on with it (this is where you and the majority of us appear to be)

or

Reprogram yourself to not give any more of a poo poo about your employer than they give about you—to wit, zero-point-zero—and coast along doing almost nothing, and not showing up when you don’t feel like it, just like most of your co-workers do. Unless you decide to sell your soul to become a store manager (and Faust got a better deal than that) this is the correct thing to do, but very painful difficult if your brain is hard wired to take pride in doing your job well :smith:

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Eric the Mauve posted:

Starbucks is one of the worst places in the civilized world to work for several reasons, but the stuff Penta outlined isn’t really one of them. The “no you’re not allowed to have a day off ever except what I deign to schedule you” poo poo is lovely, but also just bog standard retail practice pretty much everywhere. And that goes like dectuple for supervisors.

Penta, you should definitely get out of Starbucks ASAP but you should also think seriously about whether the extra $2/hour or whatever is really worth the mountains of bullshit a retail supervisor has to deal with that common drones do not. IMO it usually is not. And if anything the wage-to-bullshit ratio gets even worse the further up the ladder you climb, to at least the level of district manager.

I both agree with this, in that a lot of retail is dumb bullshit , but I also disagree. There are retail jobs that pay a decent wage, decent benefits.

You can always argue it’s more of sales than retail, but the jobs I worked the last 10 years I would lump in that.

So I’m just saying better jobs are possible. For both income and benefits.

dovetaile
Jul 8, 2011

Grimey Drawer

silvergoose posted:

Who goes out with a baby at ten pm wtf

So Many Fuckin People. The baby's never asleep either.

Zenithe
Feb 25, 2013

Ask not to whom the Anidavatar belongs; it belongs to thee.

Eric the Mauve posted:

It’s tempting to think something like that, but no. 90% of the time people who bring babies/toddlers along shopping after 10pm are just deeply messed up people who really should not be raising kids.

This is true from my experience. There was one guy who was out with his toddler at this time, and he did it because driving around was the only surefire way to get his baby to sleep and he was cool and good.

Honestly it was just really sad to see kids who should clearly be in bed up at this time for no reason ..

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



Eric the Mauve posted:

From management’s perspective it’s a rational and usually correct bet that they’ll milk years’ worth of mercilessly overworking the underling who has a pathological need to care before they finally leave. Penta, you’ll notice, is still there.

The soft collusion that characterizes the entire retail sector is key. There’s a reason all retail workers, even supervisors, even superstar workers who clearly are worth several times what they’re paid, can’t get anywhere near a living wage anywhere in the industry. A person in Penta’s position isn’t going to find a meaningfully different situation anywhere else. The only rational options, besides leaving retail altogether, are

Accept that you’re going to be perpetually overworked and utterly unappreciated, still dreaming that one day it will all be worthwhile, until it utterly destroys your mental and eventually physical health (this is where Penta still is)

or

Adopt a protective layer of snarky cynicism protecting your sanity as you get on with it (this is where you and the majority of us appear to be)

or

Reprogram yourself to not give any more of a poo poo about your employer than they give about you—to wit, zero-point-zero—and coast along doing almost nothing, and not showing up when you don’t feel like it, just like most of your co-workers do. Unless you decide to sell your soul to become a store manager (and Faust got a better deal than that) this is the correct thing to do, but very painful difficult if your brain is hard wired to take pride in doing your job well :smith:

After three years working for Crossmark as a contractor handing out free food samples in Walmarts in West Texas I chose option 4: Do everything in my power to avoid a customer facing job again. Management is and will always be poo poo, that's a universal constant especially in this day and age, but deep in the bowels of Amazon I never have to meet a customer, just pack their combination vibrators and essential oil diffusers. And before that as a kitchen worker I interacted with a customer maybe once or twice a month.

Big Taint
Oct 19, 2003

You guys really do a great job packing my vibrators, thanks for that.

I got out of retail but kept the cynicism, I think that’s the best option for you guys hth

Alkydere
Jun 7, 2010
Capitol: A building or complex of buildings in which any legislature meets.
Capital: A city designated as a legislative seat by the government or some other authority, often the city in which the government is located; otherwise the most important city within a country or a subdivision of it.



PFFT! Nah, we do a great job shipping them. Packing? We have a rate to hit and putting dunnage (the sealed air cushions) in a box takes time so a box better be worth it to get dunnage. (i.e. it's something visibly fragile or it's heavy and if it shifts around it will likely break someone's wrist). The real secret is that 95% of the stuff has its own packaging protecting it...and that while everyone takes it for granted corrugated cardboard is like some perfect space-age material for shipping. Light weight, strong, and basically acts as padding, and cheap as gently caress since it's usually made out of recycled material.

Just do yourself a solid and don't order reams of paper through Amazon: most paper mills just pack them in another sheet of paper because why not they're already a paper mill. By the time they get to me as a packer, half of them are exploding out of that tiny sheet of paper they were wrapped in even before I put them in a box.

Also don't order floor tiling (seriously, wtf people!? Could you not go through Home Depot or Lowes?) because that poo poo is HEAVY.

But yeah, never loses that cynicism if you ever get out. That is the one worthwhile thing that Retail gives you.

Yawgmoth
Sep 10, 2003

This post is cursed!

Alkydere posted:

But yeah, never loses that cynicism if you ever get out. That is the one worthwhile thing that Retail gives you.
Working at a grocery store also gave me a reaction time of -0.5s which is tremendously useful.

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NerdyMcNerdNerd
Aug 3, 2004


Lol.i halbve already saod i inferno circstances wanttpgback
When I was a dumb nerdy fat teenager, I couldn't swing a bat or catch a ball to save my life.

Now I can catch a falling container of yogurt with my off hand without even looking at it while straightening up other poo poo with my right. Would have been nice to have been good with my hands when it mattered.

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