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Canuck-Errant posted:I hope you're not suggesting the front fell off.
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Jul 29, 2019 03:10
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Canuck-Errant posted:I hope you're not suggesting the front fell off. https://www.youtube.com/watch?v=3m5qxZm_JqM
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Jul 29, 2019 04:22
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Yeah, CB Protect will keep your systems sparkly clean, as long as you keep the back end maintained and don't hand over administration to the one person on the team who hates Carbon Black with every fiber of his being, but is too much of a wuss to quit or ask for reassignment. JUST DO YOUR JOB, BIT9 GUY. YOU'RE ACTIVELY DRIVING PEOPLE TO MACS BY MAKING WINDOWS SHITTIER. I mean, you could also have it block powershell.exe with no exception process  That's a cool and fun thing to do.
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Jul 29, 2019 05:29
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Dirt Road Junglist posted:I mean, you could also have it block powershell.exe with no exception process Someone fatfingered something and disabled svchost.exe once in the dev/test instance of bit9 we had. Maybe not so accidentally. Windows broke spectacularly.
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Jul 29, 2019 05:34
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Canuck-Errant posted:I hope you're not suggesting the front fell off. Noice. Extra noice.
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Jul 29, 2019 09:56
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Methylethylaldehyde posted:Someone fatfingered something and disabled svchost.exe once in the dev/test instance of bit9 we had. Maybe not so accidentally. Windows broke spectacularly. We had some piece of Intel cross our desk and our threat Intel guy shoved it into ThreatConnect to strip all the IOCs out. Some douchnozzle put "cmd.exe" launched as part of an execution indicator in the report, and my lovely script pulled it down from TC and added it to the Bit9 block list automatically. Most of the 25k employees around the world took the day off that day.
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Jul 29, 2019 13:27
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Methylethylaldehyde posted:Someone fatfingered something and disabled svchost.exe once in the dev/test instance of bit9 we had. Maybe not so accidentally. Windows broke spectacularly. We did an emergency p2v migration from backup because my coworker (one of the first people in the UK ever certified on AIX) deleted libcrypto.so trying to fix something else.
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Jul 29, 2019 13:43
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gently caress faxing that is all
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Jul 29, 2019 14:27
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Zapf Dingbat posted:gently caress faxing I did already, thanks. Update: Still not back up. Waiting for AT&T to grace us with their presence.
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Jul 29, 2019 15:09
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Mustache Ride posted:We had some piece of Intel cross our desk and our threat Intel guy shoved it into ThreatConnect to strip all the IOCs out. Some douchnozzle put "cmd.exe" launched as part of an execution indicator in the report, and my lovely script pulled it down from TC and added it to the Bit9 block list automatically. We had something similar happen, included servers too.
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Jul 29, 2019 15:12
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dragonshardz posted:Before I can reply and ask why the gently caress $othertech is being such a lazy poo poo and refusing to provide me the information I need to do the work, $supervisor chimes in:
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Jul 29, 2019 15:43
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The Macaroni posted:This was a couple pages back, but just wanted to say that this post made my morning. Happy things happen once in a while. See I read this as the supervisor having chimed in to poo poo on the OP but maybe not? 
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Jul 29, 2019 15:47
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OP said a couple posts later that it felt awesome, so I'm assuming that it was supervisor dunking on the idiot tech. 
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Jul 29, 2019 16:02
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The Macaroni posted:This was a couple pages back, but just wanted to say that this post made my morning. Happy things happen once in a while. Schadenboner posted:See I read this as the supervisor having chimed in to poo poo on the OP but maybe not? The Macaroni posted:OP said a couple posts later that it felt awesome, so I'm assuming that it was supervisor dunking on the idiot tech. It was in fact supervisor telling off $othertech. But, alas, a ticket came in. A user who - days earlier - opened a fake voicemail attachment (.wav.html file sent from a .jp TLD) can't open documents that are attached to emails. Aight. What kind of documents? What happens when you try to open email attachments? Are they able to open Word documents that aren't attached to emails? User response: "I can't open email attachments." Answer. The. Goddamn. Question.
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Jul 29, 2019 20:12
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dragonshardz posted:It was in fact supervisor telling off $othertech. I just reply with the same question again, eventually they either figure out that they need to provide information, or they call the director in a huff about how unhelpful I am.
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Jul 29, 2019 20:16
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A WebEx came in 9:29am:$user from $location is asking for you Me 9:30am:What about? Ne 9:52am:What did the call end up being about? The active P2 ticket? 9:56am:internet, it was fixedMe 9:56am:Oh cool, there's a P2 ticket about their Internet issues, please make sure that's where the comments are Me 9:57am:$P2ticketnumber Ticket they put in this new ticket with nothing done for the P2: Subj "internet" "$vendor is on site, network team needs to rollback change of backup being main line". They had that done without troubleshooting anything after so they were still having the same issue and the vendor wasn't on site anymore. Thankfully it turned out to be our equipment so we didn't need them there but man I'm pissed off, we should be actively monitoring P2 issues :| But in  news I'm getting a formal offer Thursday so we'll see how that goes!
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Jul 29, 2019 22:33
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Methylethylaldehyde posted:I just reply with the same question again, eventually they either figure out that they need to provide information, or they call the director in a huff about how unhelpful I am. I have been doing that, but today I'm onsite so I decided to go and see for myself instead of beating my head against this particular wall. I was hoping it'd be a standard Layer 8 issue, buuut...nope. It's a weird one. The user can't open a specific document that is attached via email. Other Word documents that are attachments work fine, but this one document that caused her to email us with "I CAN'T OPEN DOCUMENTS  " just opens as a total blank. Not even a blank document, the virtual page doesn't render.So I emailed it to myself from her account and the document opens fine for me. Something's fucky as all hell. Next I'm going to try opening the document on her compute but with my account to see if it's the computer or her account that's hosed.
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Jul 30, 2019 00:02
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Brand new manager over chat posted:
No, I'm not worried about my job, but how hard would it have been to say Brand new manager over chat posted:
This way, I can come into the call prepared with some ideas and insights rather than responding to your hot-drop with blathering off-the-cuff remarks.
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Jul 30, 2019 02:13
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The real power bottom manager move is to drop that line at 4:30 on a Friday
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Jul 30, 2019 02:40
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Data Graham posted:The real power bottom manager move is to drop that line at 4:30 on a Friday 9am email on Monday morning with the meeting set for 4pm Friday. True story.
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Jul 30, 2019 02:53
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I gave up fighting the uphill battle that was trying to get people to put agendas in meeting invites
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Jul 30, 2019 07:59
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Thanks Ants posted:I gave up fighting the uphill battle that was trying to get people to put agendas in meeting invites I had a boss who just didn't show up to meetings without an agenda. I wish I had enough fucks left to do this instead of just going to to the meetings and then using the wasted two hours as a reason I've not finished another piece of work.
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Jul 30, 2019 08:34
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Zapf Dingbat posted:gently caress faxing  My place is moving to electronic faxing within the next week or so. They'll all finally go to email inboxes in TYOOL 2019, we receive well over a thousand or two pages a day still between them all. They can even send them right from their email thanks to a special inbox they're making. I'm hoping I can office space those fuckers in a few months, since the outbound lines are still hooked up for the foreseeable future, just the inbound is getting hijacked for the new system. I'm sure the new system will be jank and broken, but most importantly that side is Not My Problem. Less "Clean Corona Wire" hell and just throwing them out every 18 months or so and dropping a new one on a desk because you can't fix a fax.
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Jul 30, 2019 14:02
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Agrikk posted:No, I'm not worried about my job, but how hard would it have been to say As you said: would it be so loving hard to add an extra couple of words?
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Jul 30, 2019 14:12
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"I'm not getting my email from an apartment complex I'm trying to set up rent payments for"  Stop using your loving work email for personal poo poo. We don't block poo poo like gmail for a god drat reason.
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Jul 30, 2019 14:40
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An email came in.dumb doo doo idiot posted:I think this email is suspicious but I didn't look at it close enough before I sent them my password. Please fix. The email was the most obvious phishing email I've ever seen, supposedly from the president of a college in another state that we are not associated with that said "i am stuck in meeting and need urgent help send your password to me please so i can fix the issue" I've gotten used to how ignorant and just plain stupid a lot of people are but this was just aggressively dumb on her part. I asked her if she used the same password for her email here that she does for any other accounts and she proudly proclaimed that she uses the same password for everything. I told her she needs to change all of them, to which she scoffed and said she doesn't have time for that. I sent an email telling her all of this to cover my own rear end when she inevitably wants to blame me for her identity being stolen.
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Jul 30, 2019 14:49
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That really should be a firing offense. I can allow for clicking on a link or trying to open an attachment, but the level of dumbness that allows for that kind of thing is simply staggering.
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Jul 30, 2019 14:56
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AlexDeGruven posted:That really should be a firing offense. I can allow for clicking on a link or trying to open an attachment, but the level of dumbness that allows for that kind of thing is simply staggering. Do they have scared-straight style classes for password security like they do for drunk divers?
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Jul 30, 2019 16:16
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Fil5000 posted:I had a boss who just didn't show up to meetings without an agenda. I wish I had enough fucks left to do this instead of just going to to the meetings and then using the wasted two hours as a reason I've not finished another piece of work. I had the opposite. My previous boss said he deliberately set up meetings without agendas because he wanted to foster spontaneous discussions! NARRATOR VOICE: it did not have the intended effect.
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Jul 30, 2019 16:25
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Fil5000 posted:I had a boss who just didn't show up to meetings without an agenda. I wish I had enough fucks left to do this instead of just going to to the meetings and then using the wasted two hours as a reason I've not finished another piece of work. I couldn't agree more on this. If there's an agenda, I'll do preparation. If the agenda is basically the meeting title in one, I'll accept that too. If everyone invited without doubt knows what this is about, yes. However, if I'm being invited because you want to scatter gun gather everyone, let's hope I don't have anything better to do like play knifey-finger or let off fireworks into my own face.
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Jul 30, 2019 16:50
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dragonshardz posted:I have been doing that, but today I'm onsite so I decided to go and see for myself instead of beating my head against this particular wall. I was hoping it'd be a standard Layer 8 issue, buuut...nope. It's a weird one. I've had that happen. It's a very very rare office quirk of some kind. I'll bet that no matter what you do she'll never be able to open the original document, but if you "Save As:" the document with a new name it will open just fine.
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Jul 30, 2019 16:52
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larchesdanrew posted:she proudly proclaimed that she uses the same password for everything.  Who the HELL thinks that is something to be proud of?
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Jul 30, 2019 16:57
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Merijn posted:
People who think that their password is so fuckin' good it can be used for EVERYTHING and nobody will EVER know, because NO ONE will guess CorrectHorseBatteryStaple.
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Jul 30, 2019 18:06
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Is there a published Acceptable Use Policy for employees that prohibits poo poo like that? Cause that's the kind of thing I'd notify managers about.
capitalcomma fucked around with this message at 20:13 on Jul 30, 2019 |
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Jul 30, 2019 20:07
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capitalcomma posted:Is there a published Acceptable Use Policy for employees that prohibits poo poo like that? Cause that's the kind of thing I'd notify managers about. I mean, here it's part of the basic security training, and if you use the same password for more than just one account and tell someone about it there's a bounty on that poo poo with our infosec staff.
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Jul 30, 2019 20:15
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capitalcomma posted:Is there a published Acceptable Use Policy for employees that prohibits poo poo like that? Cause that's the kind of thing I'd notify managers about. We're a small school and basically act as our own school district. I've been pushing for an acceptable use policy for employees and regular security training but that "takes away time from meaningful professional development" and "shouldn't be an issue if the server is up to date." Both actual real quotes by my boss, by the way. When informed that an employee sent her password to a phisher posing as someone she shouldn't be sending her password to in any dimension, and that said password was the same password she uses for everything, my boss rolled his eyes in a "oh golly, what characters we have" sort of way, froze that way and the laugh track kicked in while the credits rolled. The Sad, Strange Life of Larchesdanrew was filmed in front of a live studio audience. Bonus: I sent an email out to parents with instructions on how to opt-in for emergency alerts. I got an email back from the divorced father of two of our students. quote:Perhaps you can send me my daughters' contact info I looked them up in the system and they have notes attached to them informing that they have a restraining order against him. Apparently he tried to kidnap them from the dorms last year. I just want to fix computers, ya'll. A Frosty Witch fucked around with this message at 21:09 on Jul 30, 2019 |
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Jul 30, 2019 21:03
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Jul 30, 2019 21:53
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First of May posted:Do they have scared-straight style classes for password security like they do for drunk divers? gently caress, I wish. The closest thing we have is PhishMe. I'd love to put a policy in place that hauls your rear end into the director's office and scares the gently caress out of you for falling for a phishing email. Aside from the fact that my director is a sniveling dudebro with his head up 3 other people's asses. xsf knows what I'm talking about. We are a massive financial company and deal with GBs of PII and PIFI daily with thousands of people logged in to sensitive data 24/7. This poo poo should be pounded into people's skulls daily.
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Jul 30, 2019 21:56
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larchesdanrew posted:We're a small school and basically act as our own school district. I've been pushing for an acceptable use policy for employees and regular security training but that "takes away time from meaningful professional development" and "shouldn't be an issue if the server is up to date." Both actual real quotes by my boss, by the way. I love your stories. I'm glad I don't have to deal with it cause drat.
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Jul 30, 2019 22:10
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larchesdanrew posted:Bonus:
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