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We generally use NetOp for remote control, but also have Dameware available. Neither is amazing, but I do like Dameware's ability to remote install itself and just requires your domain account to have some appropriate access. Neither works without the target being on the internal network, which can be a problem when you're trying to help someone get their VPN working. Supposedly NetOp can do that, but we don't have any configuration for it.
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Aug 17, 2015 20:04
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Dameware is quite good but IIRC it's become super bloated in terms of package and pricing after Solarwinds bought it. If you buy it, though, it does come with Solarwinds' support.
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Aug 17, 2015 20:19
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What's wrong with Lync screen sharing or Microsoft Remote Assistance, both of which you're probably already paying for? The only issue I've seen with Lync is anything that requires a UAC prompt, but an admin pssession off to the side can generally do anything that requires elevation on the remote machine.
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Aug 17, 2015 20:26
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AreWeDrunkYet posted:What's wrong with Lync screen sharing or Microsoft Remote Assistance, both of which you're probably already paying for? The only issue I've seen with Lync is anything that requires a UAC prompt, but an admin pssession off to the side can generally do anything that requires elevation on the remote machine. We don't have Lync and we'd like to be able to connect to people inside the network from outside (let's say an admin is at home) or connect to people outside the network, from inside (admin at the office, laptop user is wherever the gently caress)
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Aug 17, 2015 20:51
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Bob Morales posted:We don't have Lync and we'd like to be able to connect to people inside the network from outside (let's say an admin is at home) or connect to people outside the network, from inside (admin at the office, laptop user is wherever the gently caress) Use what every small trading firm uses, AOL Instant Messenger. 
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Aug 17, 2015 21:07
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SIR FAT JONY IVES posted:Use what every small trading firm uses, AOL Instant Messenger.
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Aug 17, 2015 21:11
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All about that Slack
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Aug 17, 2015 21:12
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AreWeDrunkYet posted:What's wrong with Lync screen sharing or Microsoft Remote Assistance, both of which you're probably already paying for? The only issue I've seen with Lync is anything that requires a UAC prompt, but an admin pssession off to the side can generally do anything that requires elevation on the remote machine. In addition to some people wanting it to work off network, I've also found that TeamViewer seems to perform much more reliably and quicker than Lync screenshare and remote assistance.
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Aug 17, 2015 21:16
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When dealing with this problem was part of my job, our remote users' laptops were joined to the domain, so they would VPN in and we would use msra. This generally wasn't necessary, though, because we generally solved every problem with enter-pssession or group policy. The only user contact was "Hi, I got your ticket about _______, I'm about to do _______ to solve the problem. You may want to save and close everything/reboot afterwards/whatever else". I think if you work in a windows environment, you should probably be doing everything you can to get powershell remoting enabled domain wide as soon as possible, and also upgrading to win 8.1+ and Server 2012 R2 as soon as possible.
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Aug 17, 2015 21:17
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Aug 17, 2015 21:23
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Are you related to the guy on NPR?
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Aug 17, 2015 21:56
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Not that I know of. Immediately after setting up my new 2012 DC I of course broke all networking for it for about 15 minutes because I fiddled with the vm net settings. Woops. DC uptime ratio: 50%
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Aug 17, 2015 22:14
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I was just looking at my LinkedIn profile and noticed in the sidebar that it says "People similar to Dick Trauma"... and it shows Tony! 
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Aug 17, 2015 22:40
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So how does AWS/Ansible/Docker/Node/React/Python/Django sound for a reasonable technology stack to learn if I plan on moving to the pacific northwest in a roughly 2-year timeframe.
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Aug 18, 2015 01:37
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The Fool posted:So how does AWS/Ansible/Docker/Node/React/Python/Django sound for a reasonable technology stack to learn if I plan on moving to the pacific northwest in a roughly 2-year timeframe. Honestly, like way more than you can learn at any productive level if you're not already fluent in at least half of them (in particular, expecting to learn two different programming languages, a DSL+templating language, and a UX DSL) is absurdly overambitious, and you're not going to be really good at any of them. Pick half of that. Wanna be a systems guy? Get behind AWS, Ansible (or Salt or Puppet or something), Python, and Docker (really, you want to learn a container management/orchestration system, since "Docker" can be learned in 15 minutes) Want to be a web guy? Learn Django. Or, honestly, just learn Javascript (because you should), jquery (same), and node (same), which has a lot of cross-applying. Then keep up on Ember/Angular/React/newhype.js for the next few years. But the skills sought after in Seattle are pretty different from those in Portland, which are different from Eugene or Spokane or Vancouver. Gonna be a little more specific? And why the NW? And why do you think the NW is some mecca of enlightened, tech-forward people?
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Aug 18, 2015 02:53
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evol262 posted:But the skills sought after in Seattle are pretty different from those in Portland, which are different from Eugene or Spokane or Vancouver. Gonna be a little more specific? And why the NW? And why do you think the NW is some mecca of enlightened, tech-forward people? I can understand if there's family or something like that. But I agree, unless you find living anywhere else unpalatable, don't limit your prospects unnecessarily. Especially if you're still establishing yourself.
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Aug 18, 2015 04:06
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SIR FAT JONY IVES posted:Use what every small trading firm uses, AOL Instant Messenger. The oil and gas industry uses AIM and Yahoo messenger depending on what product they're trading. I imagine that is the only reason they are still around.
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Aug 18, 2015 04:43
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For what it's worth, when I crawl through LinkedIn/Craigslist those subjects are by far the most popular.evol262 posted:And why the NW? And why do you think the NW is some mecca of enlightened, tech-forward people? Why do you think that he thinks the NW is a mecca of the above? For the record, I find the scenery and climate appealing.
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Aug 18, 2015 04:44
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evol262 posted:Honestly, like way more than you can learn at any productive level if you're not already fluent in at least half of them (in particular, expecting to learn two different programming languages, a DSL+templating language, and a UX DSL) is absurdly overambitious, and you're not going to be really good at any of them. That was what I was thinking, too. No one job needs all of those skills, except maybe "startup founder". Figure out whether you want to work on the systems side or be a developer and focus on getting really good at that. Yes, a sysadmin in TYOOL 2015 should be able to read and write code. And a dev should probably at least know what containers and config management are. But not necessarily to the point where they could do each others' jobs. As evol said, at that point you're really spreading yourself quite thin unless you're already very senior in one area and coming up to speed in the other. Going from zero to "competent Ops engineer AND competent developer", on your own time no less, is a tall order. Having inherited a few of those environments that were built by the coder CTO who was also "good with Linux", it's inevitably a loving mess. Because they knew just enough to be dangerous. Likewise I'm sure any complex system I tried to design and write myself would be a disaster, because that's not what I'm trained in. Don't be just good enough to be dangerous. Just be good. Tab8715 posted:For what it's worth, when I crawl through LinkedIn/Craigslist those subjects are by far the most popular. They're all hot topics for sure. But are you seeing many listings asking for ALL of them in one person? I hope not. Docjowles fucked around with this message at 04:48 on Aug 18, 2015 |
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Aug 18, 2015 04:45
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Docjowles posted:They're all hot topics for sure. But are you seeing many listings asking for ALL of them in one person? I hope not. I'm paraphrasing but then again it's not like every recruiter\hr dept. knows what they're doing.
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Aug 18, 2015 04:52
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Just put devops on your LinkedIn and wait for the job offers to roll in.
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Aug 18, 2015 05:22
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evol262 posted:Honestly, like way more than you can learn at any productive level if you're not already fluent in at least half of them (in particular, expecting to learn two different programming languages, a DSL+templating language, and a UX DSL) is absurdly overambitious, and you're not going to be really good at any of them. I suppose I could have been more clear. While I do little toy programming stuff as a hobby, and do scripting stuff occasionally at work now, I don't think I have that much interest in being a full time dev as a career. I'm definitely more interested in the systems stuff. The PNW is a goal largely because of climate. I currently live in Alaska, don't like the east coast or the midwest, and can't handle the warmer latitudes. Colorado would probably be OK too. Docjowles posted:That was what I was thinking, too. No one job needs all of those skills, except maybe "startup founder". Figure out whether you want to work on the systems side or be a developer and focus on getting really good at that. Yes, a sysadmin in TYOOL 2015 should be able to read and write code. And a dev should probably at least know what containers and config management are. But not necessarily to the point where they could do each others' jobs. As evol said, at that point you're really spreading yourself quite thin unless you're already very senior in one area and coming up to speed in the other. Going from zero to "competent Ops engineer AND competent developer", on your own time no less, is a tall order. I would settle for competent ops engineer and competent scripter. The Fool fucked around with this message at 06:14 on Aug 18, 2015 |
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Aug 18, 2015 06:01
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Tab8715 posted:For what it's worth, when I crawl through LinkedIn/Craigslist those subjects are by far the most popular. But it leaves a bad, .com-y aftertaste. Getting good at something because you love it (or something like it) is a good sign. Trying to chase what's going to be hot is a wise career move on the surface, but what's going to be trendy in two years isn't really any of the named technologies. Which isn't a bad thing, and knowing established technologies is good. It just looks like chasing what's trendy. Keeping on top of what's happening in the industry (like most industries) requires agility and keeping a little bit of an ear to the ground. And it means that you'll invest a lot of your time into a flop at some point. But being in touch and trying to be in touch with what's going to be marketable in two years on the basis of what's popular on LinkedIn/Craigslist/Indeed/whatever right now is a losing proposition. Too tech hipster? Maybe. But think of what was buzzy two years ago. Where is it now? Some won, some lost, some are still there (but as more established business tools), some never even congealed enough to win or lose, some ate itself and never came to a marketable consensus. But none of it other than a vague sense of  is "by far the most popular" on job posting sites.Tab8715 posted:Why do you think that he thinks the NW is a mecca of the above? For the record, I find the scenery and climate appealing. I love the northwest, too. And it is appealing. But, like the military says: choice of location or choice of profession, not both. Eventually you can get both, it's just really hard in the beginning, especially in somewhere as trendy as the NW is right now. Like the skills listed, the NW is hot right now, and everybody wants to be there. Like Austin was two years ago. Pattern? It's a great place to be and I can't say anything bad about it if you want to live there for a reason other than some vague idea of it being a cool place to live (and work) based on whatever buzzwords are cool on Portland's Craigslist postings right now. If you want to find a job doing interesting stuff, your options expand dramatically if you don't limit yourself to one place. You can still find places with good climate and scenery all over the place. They're all unique in their own way, but Denver (and CO in general), NorCal, and western NC/eastern TN are also cool places to live with good scenery and climate, broadly similar to the NW. And you've just expanded your potential cities/job options by 4, and 8-9 million, even if we assume Sacremento instead of SF/SJ/Oakland. That's a very good tradeoff early in your career. The Fool posted:While I do little toy programming stuff as a hobby, and do scripting stuff occasionally at work now, I don't think I have that much interest in being a full time dev as a career. The Fool posted:I'm definitely more interested in the systems stuff. And you should try to learn all the integration and engineering stuff that goes with it: jenkins/travis, test suites, ci, reproducible builds, infrastructure as code, etc. Python is a good glue language for this. The Fool posted:The PNW is a goal largely because of climate. I currently live in Alaska, don't like the east coast or the midwest, and can't handle the warmer latitudes. Colorado would probably be OK too. You'll have a lot more traction with a move if you focus on being marketable first, independent of whatever region you think you want to be in. The Fool posted:I would settle for competent ops engineer and competent scripter. Every competent engineer is a competent scripter, really, and the trend is continuing that way. You can't really be the first without the second, and you definitely won't be able to be in two years. evol262 fucked around with this message at 06:16 on Aug 18, 2015 |
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Aug 18, 2015 06:07
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The Fool posted:So how does AWS/Ansible/Docker/Node/React/Python/Django sound for a reasonable technology stack to learn if I plan on moving to the pacific northwest in a roughly 2-year timeframe. We use Rackspace / Puppet / Docker / Ansible / Python / Powershell in my job (in support of node.js and .net applications). But we're probably going to be switching over to Azure or AWS soon (I hope) so some of that stack will change. The problem with spending 2 years learning this stuff on your own is that it's not in a production environment - so it almost doesn't matter. Of course it's good to know, but they're not really going to care (because spinning up a Cloud Formation stack in AWS, while cool, is not the same as supporting different dev/test/stag/prod environments). What you should be looking for is a job opening that is looking for someone who wants to learn and shows the aptitude to learn and adapt. When I started my current devops role, I never used any of that stuff except for Powershell and Python for some basic scripting and stuff inside Azure. I knew what Continuous Integration / DevOps was, and had a mind towards automating everything, and that's pretty much what got me the job. Since then, it's been a whole lot of learning, but it's totally awesome. (Case in point, SQL was not mentioned once in any interviews and just wrapped up a SQL automation stack deployment heat template / puppet module with supporting .ps1's) Another thing about learning stack A/B/C/D/E is that you might get to an interview where all they care about it V/W/X/Y/Z. Granted, in many cases A = V, B = W, etc, but it might show you are stuck in a certain stack and could work against you, as opposed to using the tools that fit in your actual deployment. You mentioned you do some scripting stuff now, and I'd just say keep doing that and add one or two of those tools you mentioned where it would fit nice.
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Aug 18, 2015 15:29
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One of the tech vendors from my last job sent this to me via LinkedIn: "Sure you don't want to come back? :-) I have another meeting with your replacement today and am seriously thinking about calling in sick LOL"
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Aug 18, 2015 17:06
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mewse posted:We have a problem right now where phones that were on the system can't be physically moved to a different site or they will get stuck on "Requesting service...". That kinda mysterious poo poo is the cherry on top of the constant reboots and instability Follow up: the problem was that the voice switch at our head office ran out of capacity for IP phones 
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Aug 18, 2015 18:11
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evol262 posted:Honestly, like way more than you can learn at any productive level if you're not already fluent in at least half of them (in particular, expecting to learn two different programming languages, a DSL+templating language, and a UX DSL) is absurdly overambitious, and you're not going to be really good at any of them. I think I might have discounted this advice too much last night. I started looking into getting Ansible to control a set of AWS instances, and holy poo poo the well is deep.
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Aug 18, 2015 18:22
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mewse posted:Follow up: the problem was that the voice switch at our head office ran out of capacity for IP phones I had my money on a DHCP scope issue.
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Aug 18, 2015 19:01
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Vulture Culture posted:The MSP I interviewed at back in 2008 had employees using CRT monitors under awful fluorescent lighting. I cared so little about that job offer that I actually forgot to call the HR guy back. We had a MSP working with us for a couple of years till we finally shook them off. These guys weren't that bad, they'd always show up with the latest doodads and tech toys, but when it came to wringing out any actual work out of them? loving lol. Sometime in 2013 without our GM noticing (She was in love with these buzzword/metric spewing idiots) I slowly started edging them out of projects and taking them over on the sly just so they would get done. At the end of the year review for costs I tossed out what they were charging, the lists of projects that they were assigned, the list of projects that they completed (A whopping none), the dates where I took over the projects and the completion dates. We finally got the ammo to throw them out. Not to mention every single loving time they would touch something to troubleshoot it they would break it to the point where it would take me upwards of a full work day just to unfuck it. But hey, I sure enjoyed sitting in on hour long meetings where an idiot bloviated on win8 being the wave of the future and how the cloud changes everything. I was doing virtualized and replicated managed services years before "Cloud" was even a buzzword.
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Aug 18, 2015 19:31
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theperminator posted:Worked in an MSP+Cheap Webhost for 8 years and nothing could make me go back. I had the exact same careerpath. This webhost wasn't in NC was it 
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Aug 18, 2015 19:34
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Been waiting for 30 minutes for a Bomgar license to open up so I can get something done before I head home. I can't tell if this sucks or is great.
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Aug 18, 2015 20:25
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Methanar fucked around with this message at 05:32 on Aug 6, 2016 |
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Aug 18, 2015 20:43
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Methanar posted:I still don't know what happened and haven't asked. Uh....a domain account ceasing to exist then miraculously reappearing is something you may want to look into. Computers don't run on voodoo magic contrary to evidence sometimes.
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Aug 18, 2015 20:47
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Methanar posted:I saw that my account didn't exist. I still don't know what happened and haven't asked. My first guess is that you've been fired.
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Aug 18, 2015 20:49
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Methanar fucked around with this message at 05:32 on Aug 6, 2016 |
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Aug 18, 2015 20:57
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Hi, nobody move to Portland. Denver is nice. Go there instead.
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Aug 18, 2015 21:38
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Methanar posted:I was always temporary and my domain account was created with a premature expiration date. When an AD account is expired, it will recognize your credentials and give you a message saying it's expired. Same thing with disabled and locked out. Your account was deleted. Do you have auditing set up on Account Management?
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Aug 18, 2015 21:40
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Dr. Arbitrary posted:When an AD account is expired, it will recognize your credentials and give you a message saying it's expired. Same thing with disabled and locked out. Basically. Active directory accounts don't vanish. It was either renamed or deleted. All of this can be figured out by checking the logs. Even with default logging it should be there.
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Aug 18, 2015 21:59
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Or you contacted an Active Directory DC that hasn't received a replication update in half a year but is still somehow receiving traffic
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Aug 18, 2015 22:10
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Methanar fucked around with this message at 05:32 on Aug 6, 2016 |
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Aug 18, 2015 22:17
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