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22 Eargesplitten
Oct 10, 2010



Scaramouche posted:

What the I'm getting mixed messages here, first one guy says stand up for yourself so I did and chiseled out some bennies and now people are concerned for the job creators? I feel like I'm in Rand McNally land here.

Also thanks for those posts saying stand up for yourself other people; I decided to spine up a bit and this is the result.

I'm more just confused, I thought I had to be misunderstanding because I can't see ever getting that good of a deal. I mean, yeah, working that much isn't good, but if I'm getting 2-3x my usual rate on the OT plus getting it as comp time? gently caress it, I'll do it for a few weeks.

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Thanks Ants
May 21, 2004

#essereFerrari


Che Delilas posted:

Some business people will happily pilot a company into a lake of burning tar if it means they can keep saying yes to a customer, even if that customer is unprofitable or toxic to the business.

Did you provide training to my current employer about this?

Weedle
May 31, 2006




Khisanth Magus posted:

I mean, you still shouldn't let them make you work the hours you have been because it is unhealthy, but your company losing money on it on top of that is just kind of mind boggling.

Is a company eating a comparatively small loss of a few days’ worth of OT for the sake of keeping a competent and productive employee happy really that bizarre?

Wibla
Feb 16, 2011

Weedle posted:

Is a company eating a comparatively small loss of a few days’ worth of OT for the sake of keeping a competent and productive employee happy really that bizarre?

Nope, and the financial impact is generally smaller than you'd think. Margins on normal work days are typically very good.

Ratmtattat
Mar 10, 2004
the hairdryer

First of May posted:

I got reported to HR for supporting single payer healthcare.

That'd be a fun report to see. "First of May says he wants socialism in OUR COUNTRY!"

Comradephate
Feb 28, 2009

College Slice

BallerBallerDillz posted:

Even if it takes thirty minutes in front of a keyboard to roll back and validate

I can't tell if you are saying 30 minutes of seat time is short, or long, but it's definitely crazy long. Rolling back a deploy of our monolith currently takes about 9 minutes and that's too long by like, 7 minutes.

I understand that getting to a good state is a process and not immediate, and it's definitely okay to say that deploys are blocked because we don't have the time or energy to monitor for a rollback right now, but it is not bad behavior to want to deploy on any given time or day, and being in a state where you have to block deploys sometimes is slowing your entire team/BU/company down in a very measurable way.

BallerBallerDillz
Jun 11, 2009

Cock, Rules, Everything, Around, Me
Scratchmo

Comradephate posted:

I can't tell if you are saying 30 minutes of seat time is short, or long, but it's definitely crazy long. Rolling back a deploy of our monolith currently takes about 9 minutes and that's too long by like, 7 minutes.

I understand that getting to a good state is a process and not immediate, and it's definitely okay to say that deploys are blocked because we don't have the time or energy to monitor for a rollback right now, but it is not bad behavior to want to deploy on any given time or day, and being in a state where you have to block deploys sometimes is slowing your entire team/BU/company down in a very measurable way.

Our roll back pipelines would take between 7 and 15 minutes to finish a global roll back depending on what repo it was in, which is definitely on the long side but that's only part of the equation. Sure if you push something at 3:45 on a Friday and it's hosed, it's no big deal to trigger a roll back, but if you deploy code that fucks up translating between UTC and local time (which we did last week) the problem may not be apparent for several hours. If you're getting blasted out of bed at 3am on a Saturday morning, you gotta identify the problem, look through likely multiple deploys over the last 24 hours across at least a handful if not dozens of micro-services, trigger the roll back, and at least do some basic validation that things are working again before you can go back to sleep. 30 minutes is probably way generous in that case, it's more likely to be an hour or two.

I agree that it's not bad behavior to deploy whenever, especially if it's a critical deploy - but I think people get so caught up in the idea of high velocity deployment no matter what that they don't always weigh the human cost of failure. Especially on a weekend and doubly so on a holiday weekend. Sure, if there's something good in there that end users might actually get some benefit out of over the weekend, go for it - at the end of the day if there's a failure like that timezone one, it's most likely a shortcoming of our team for not building better validation and testing before deployments are sent to prod. But I'm certainly not going to look down on a dev team that decides just taking it easy on the Friday afternoon before a long weekend is the way to go. Like I said, I'm on call this weekend so maybe I'll have a different opinion on Tuesday :D

Wibla
Feb 16, 2011

Our MSP moved their private cloud from one DC to another, and everything is hosed.

Adding insult to injury, we don't have water (read: coffee) at the office either.

gently caress.

Che Delilas
Nov 23, 2009
FREE TIBET WEED

Thanks Ants posted:

Did you provide training to my current employer about this?

Pistols at dawn, sir!

My company did this very thing. We had a very demanding customer, and they threatened to leave. We negotiated a deal where they would pay us extra for extra custom feature development. We basically white-gloved them for about 2 years, spending ultimately far more time and energy than they deserved and prioritizing their work over customers with 5x the footprint. In the end they decided to change to a different provider, in part because we couldn't keep up with their ridiculous demands, and what we got out of it was the cash and a whole lot of resentment from our other customers (again, some much bigger than this one) who had been asking us to work on their own priorities.

It didn't sink us. But it did chase off a couple of great people who were sick of getting jerked around, seeing their work get continuously thrown on the floor for the sake of a customer who we all knew would never be satisfied. And we're still trying to smooth the ruffled feathers of our other customers. Well. The management is.

kensei
Dec 27, 2007

He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!


Che Delilas posted:

Pistols at dawn, sir!

My company did this very thing. We had a very demanding customer, and they threatened to leave. We negotiated a deal where they would pay us extra for extra custom feature development. We basically white-gloved them for about 2 years, spending ultimately far more time and energy than they deserved and prioritizing their work over customers with 5x the footprint. In the end they decided to change to a different provider, in part because we couldn't keep up with their ridiculous demands, and what we got out of it was the cash and a whole lot of resentment from our other customers (again, some much bigger than this one) who had been asking us to work on their own priorities.

It didn't sink us. But it did chase off a couple of great people who were sick of getting jerked around, seeing their work get continuously thrown on the floor for the sake of a customer who we all knew would never be satisfied. And we're still trying to smooth the ruffled feathers of our other customers. Well. The management is.

Was that customer in Portland, OR?

DelphiAegis
Jun 21, 2010

Che Delilas posted:

Pistols at dawn, sir!

My company did this very thing. We had a very demanding customer, and they threatened to leave. We negotiated a deal where they would pay us extra for extra custom feature development. We basically white-gloved them for about 2 years, spending ultimately far more time and energy than they deserved and prioritizing their work over customers with 5x the footprint. In the end they decided to change to a different provider, in part because we couldn't keep up with their ridiculous demands, and what we got out of it was the cash and a whole lot of resentment from our other customers (again, some much bigger than this one) who had been asking us to work on their own priorities.

It didn't sink us. But it did chase off a couple of great people who were sick of getting jerked around, seeing their work get continuously thrown on the floor for the sake of a customer who we all knew would never be satisfied. And we're still trying to smooth the ruffled feathers of our other customers. Well. The management is.

My company is the same exact drat thing.

Except they want to appease them since a small subset of their business is a single company. This company looks really good when we pitch to new business, so we appease away.

Coredump
Dec 1, 2002

Shout out to everyone who has had to work every day this holiday weekend. Y’all the real ones.

Scaramouche
Mar 26, 2001

SPACE FACE! SPACE FACE!

22 Eargesplitten posted:

I'm more just confused, I thought I had to be misunderstanding because I can't see ever getting that good of a deal. I mean, yeah, working that much isn't good, but if I'm getting 2-3x my usual rate on the OT plus getting it as comp time? gently caress it, I'll do it for a few weeks.

I guess I can't say much other than this is an enterprise software contract with a Fortune 500 company, that is going to span at least 5 years on paper. Doing this with my hours (and the devs, I said I wouldn't do it unless they got something too) isn't even close to blowing the margin.

Che Delilas
Nov 23, 2009
FREE TIBET WEED

kensei posted:

Was that customer in Portland, OR?

Nope. I'm also still working at this company so I'd rather not go into more detail.

Irritated Goat
Mar 12, 2005

This post is pathetic.
gently caress Symantec right in its god drat ear. Strangely, the A\V is the least of my worries.

Our company uses Symantec Encryption Desktop for laptops. Windows 10 likes to push feature updates... which don't install on the encrypted desktop. :smithcloud:

I start googling because we've had different experiences with it. I find this terrible piece of poo poo that implies we have to run a script on every PC we need to upgrade if it's already been encrypted. Every time there's a new build.

Before we do that though, we need to:
Unmount all network drives,
Close the Desktop Encryption software
Set the sleep timer to over 1 hour
Run a command to bypass Encryption check on boot.

gently caress that. I know drat good and well we won't switch to something more sane like Bitlocker so this is the poo poo that pisses me off the most. I think I need a new job.

stevewm
May 10, 2005

Schadenboner posted:

:rip: ur lungs. gently caress printer work.

:(

Welp printer repaired... Only ended up with black lung in one lung!

That was quite the job. Basically had to tear the printer down to its frame. Took 1.5 hours.

Really dumb design HP has there. The fuser just clips in, however said clips allow the fuser to shift back and forth quite a bit on the drive side. Meaning the drive gears can go from fully engaged to just contacting with the edges of the gear teeth. And sure enough, on the old gears, you can see where it had just worn off the edges of the gear teeth.

Oh well, it made it 500,000 pages on that set of gears. So hopefully it lasts another 500k.

xzzy
Mar 5, 2009

For chrissake stevewm you've been down there one day. Talk to me in 30 years!

stevewm
May 10, 2005
A new hire was dumbfounded that none of our desktops, nor his assigned laptop had a DVD drive. He had a stack of CDs and DVDs from a previous job he needed to get some files off of.

Had to go dig up the external USB DVD drive we keep for such purposes.

Felt like that scene in Futurama where the bank teller blows the dust off a credit card machine for Fry to use. (https://www.youtube.com/watch?v=6JwkaLt9pf8)

BaronVonVaderham
Jul 31, 2011

All hail the queen!
Our "Technology Training Manager" shared this today. It's an ok article about burnout?

But pissing me off: This happens every so often, and it's always framed as, "Here's what YOU, the person suffering, can do to help yourself", not, "Hey, maybe we're doing a ton of things at this company to undermine every single one of these points," e.g. sure, I can take a vacation, but you then want me to "catch up" and work extra hard so that week of productivity wasn't "lost", so I spend the entire vacation dreading the day I go back and plunge into that hell.

Almost all of these are me. #3 especially, which 100% stems from the new management situation and basically being ghosted on offering to step up and take the empty lead spot. Maybe not so much #7 because I feel zero urgency despite having lost a few weeks on a side project. I just feel blah and don't want to even look at computers lately, I've even been actively ditching my laptop and tablet and junk to just lose myself in movies and IRL poo poo instead, which is a massive red flag that poo poo is very wrong right now. It's like depression but hyper-focused on anything technology-related.

Ham Equity
Apr 16, 2013

i hosted a great goon meet and all i got was this lousy avatar
Grimey Drawer

Irritated Goat posted:

gently caress Symantec right in its god drat ear. Strangely, the A\V is the least of my worries.

Our company uses Symantec Encryption Desktop for laptops. Windows 10 likes to push feature updates... which don't install on the encrypted desktop. :smithcloud:

I start googling because we've had different experiences with it. I find this terrible piece of poo poo that implies we have to run a script on every PC we need to upgrade if it's already been encrypted. Every time there's a new build.

Before we do that though, we need to:
Unmount all network drives,
Close the Desktop Encryption software
Set the sleep timer to over 1 hour
Run a command to bypass Encryption check on boot.

gently caress that. I know drat good and well we won't switch to something more sane like Bitlocker so this is the poo poo that pisses me off the most. I think I need a new job.

Is there a reason you can't just use BitLocker?

klosterdev
Oct 10, 2006

Na na na na na na na na Batman!
We switched away from Symantec Endpoint Protection after it kept breaking and required pushing a new build after every W10 feature update.

dragonshardz
May 2, 2017

Thanatosian posted:

Is there a reason you can't just use BitLocker?

I'd bet that either the computers they're dealing with are old enough to not have TPMs on the motherboard, or the decision-makers are needlessly skittish about free software.

angry armadillo
Jul 26, 2010
A global email went out yesterday 'if anyone knows where angry armadillo is please get him to call XXXX'

It turned out that someone had let someone down who was due to bring some equipment in and they found out 5 minutes before it was required.


I feel like I should add context but i also feel like what's the point.

tactlessbastard
Feb 4, 2001

Godspeed, post
Fun Shoe
if i get told one more time by the millionaires that own this place that my resting bitch face makes me look like i'm unhappy to be here and that i need to work on my attitude i'm going to stab someone in the goddamned eye

Digital_Jesus
Feb 10, 2011

If that wasn't one hellofa username/post combo I donno what would be.

tactlessbastard
Feb 4, 2001

Godspeed, post
Fun Shoe

Digital_Jesus posted:

If that wasn't one hellofa username/post combo I donno what would be.

more like patiencelessbastard amirite

BaronVonVaderham
Jul 31, 2011

All hail the queen!
Not pissing me off: Updated my resume and sent out a few apps, I already have 3 interviews lined up for tomorrow and Friday.

It's comforting to know that, even if I really never want to keep doing this poo poo, I'm at that stage where my skills and experience are in demand :unsmith:

CommieGIR
Aug 22, 2006

The blue glow is a feature, not a bug


Pillbug

klosterdev posted:

We switched away from Symantec Endpoint Protection after it kept breaking and required pushing a new build after every W10 feature update.

Symantec is supposedly one of the companies that got compromised. That and Symantec has been on a slow slide for a while, they largely gutted their R&D department.

Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Thanatosian posted:

Is there a reason you can't just use BitLocker?

A sales weasel was able to get the first word in at some meeting or social function someplace, and now that they have been baptized in the waters of Symantec, god help you if you gainsay their newly found religion.

devmd01
Mar 7, 2006

Elektronik
Supersonik
Oh hey it’s time for round #372,892 of “telcos are all hilariously poo poo”



We’ve started getting a bunch of these over the last week or so for various circuits all over conus. We only have one circuit with centurylink, and it’s not any of those.

Ham Equity
Apr 16, 2013

i hosted a great goon meet and all i got was this lousy avatar
Grimey Drawer
Pissing me off: I can't remember if it was this thread, or some other thread where someone mentioned one of their coworkers dying of a heart attack at, like, 39. Anyway, I'm a fatass 37-year-old Goon, and went to the doctor for a rash on my ankle. Doc took my blood pressure, and it was high (also in fairness, I'd just come back from a software conference where I'd slept really poorly, and had a major conversion I was working on at work, and I was in a fair amount of pain from the rash). So, in order to take it seriously, among other things, I stopped drinking coffee. I figured it wouldn't be that big of a deal, since yeah, while I'd normally do a triple-shot of espresso in a double-cappuccino every morning for work, I wouldn't drink it at all on the weekends, for the most part.

I had my last cup on the Thursday I went to the doctor. Monday rolled around, and I swear to God about 4:00 I felt like I'd been roofied. I had been staring at my screen for half an hour before I just left (my usual shift goes until 6), went home, went to bed for a few hours, then did some after-hours work. I was better on Tuesday, and now it's been, like, almost two weeks, I've gotta be through the withdrawals... and now I'm realizing that this is life without coffee, this is just normal. This loving sucks. How the hell do people make it through the day like this?

Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Thanatosian posted:

How the hell do people make it through the day like this?

Have you heard of our lord and savoir, messiah of the sales floor, all natural and ethically sourced cocaine? (It sucks hard, but tea or something slightly better for you than cold drop coffee filled with espresso and sugar can curb the awfulness, especially around 3 pm).

The Fool
Oct 16, 2003


Coincidentally, it's 3pm and I'm making tea right now.

Ham Equity
Apr 16, 2013

i hosted a great goon meet and all i got was this lousy avatar
Grimey Drawer

Methylethylaldehyde posted:

Have you heard of our lord and savoir, messiah of the sales floor, all natural and ethically sourced cocaine? (It sucks hard, but tea or something slightly better for you than cold drop coffee filled with espresso and sugar can curb the awfulness, especially around 3 pm).
I don't actually use any sugar in it. I'm definitely a black coffee kind of guy.

I think I'm gonna stay clean until my next doctor's appointment, then probably start doing, like, a couple half-calf black coffees a day, see if that is sustainable once I've done away with my tolerance.

Spring Heeled Jack
Feb 25, 2007

If you can read this you can read
I quit coffee for about 2 months and switched to tea, I’m back on coffee though because I like the taste of a good cup.

I’m not even sure if it’s the caffeine anymore or just the fact that I’m drinking something hot.

xzzy
Mar 5, 2009

It doesn't help that tea actually isn't a good drink.

(sorry if anyone in here is british)

You must have to grow up drinking it to enjoy it or something.

The Fool
Oct 16, 2003


xzzy posted:

It doesn't help that tea actually isn't a good drink.

(sorry if anyone in here is british)

You must have to grow up drinking it to enjoy it or something.

If my only experience with coffee was Folgers Instant, I'd wonder why people like coffee too.

Spring Heeled Jack
Feb 25, 2007

If you can read this you can read
You also have to take the tea bag out after like 3 minutes.

I rarely drink straight black tea, it’s usually Earl Grey, Chai, Roobios, or something with a fruit flavor.

TheParadigm
Dec 10, 2009

Thanatosian posted:

I don't actually use any sugar in it. I'm definitely a black coffee kind of guy.

I think I'm gonna stay clean until my next doctor's appointment, then probably start doing, like, a couple half-calf black coffees a day, see if that is sustainable once I've done away with my tolerance.

I ran out of the good coffee a while ago; store was out of the refills, so i just went without. I've been coffee free aside from a cup to start the day going on 3-4 weeks now, and basically: you get used to it.

So far, its a much steadier schedule, i'm sleeping better, and when I have a single cup the buzz is palpable. In fact, the cold brew stuff i made one day out of that was almost TOO much.

Basically, pace yourself, drink water, don't stress-drink coffee just because its a habit/rhythm.

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xzzy
Mar 5, 2009

TheParadigm posted:

I ran out of the good coffee a while ago; store was out of the refills, so i just went without. I've been coffee free aside from a cup to start the day going on 3-4 weeks now, and basically: you get used to it.

So far, its a much steadier schedule, i'm sleeping better, and when I have a single cup the buzz is palpable. In fact, the cold brew stuff i made one day out of that was almost TOO much.

Basically, pace yourself, drink water, don't stress-drink coffee just because its a habit/rhythm.

Vacations are an option too. :v:

I did a europe trip last summer and couldn't get my favorite poison (diet soda) for over two weeks and this cold turkey approach really did a number on me. When I came back everything I used to enjoy had a lovely aftertaste and I couldn't go back.. up to almost a year drinking nothing but water and an occasional fresh lemonade.

The complete lack of caffeine didn't change my life in any way either. I feel the same now as I did when I took caffeine several times a day.

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