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Sounds about right for telephony - gently caress telephony (and Avaya).
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Jun 16, 2019 18:28
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Phone guys are the stereotype of the BOFH, no request that you can ever make to them is reasonable.
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Jun 16, 2019 18:33
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CitizenKain posted:Thats like the old APC management cables. They put a serial port on the back of the UPS, but they changed the pins, so if you plugged a regular serial cable in, all sorts of fun things would happen. You kinda buried the lead there friendo - what you meant to say was THE UPS WILL REBOOT because the pins APC changed around meant that a regular serial cable would connect pins that in APC land initiate a UPS reboot. Which is just about the worst loving thing you could arrange to have happen on a device that is supposed to prevent your infrastructure from unexpectedly losing power and crashing...
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Jun 16, 2019 18:49
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Super Soaker Party! posted:You kinda buried the lead there friendo - what you meant to say was THE UPS WILL REBOOT because the pins APC changed around meant that a regular serial cable would connect pins that in APC land initiate a UPS reboot. I was going to say thankfully that isn't really the same at all - if you plug the AP micro USB into the Aruba switch it just doesn't do anything. I did think of APC serial cables after I figured out you can use a normal cable though. Could you kill a micro USB port with 5V if you sent it down the wrong pin?
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Jun 16, 2019 19:14
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Thanks Ants posted:Phone guys are the stereotype of the BOFH, no request that you can ever make to them is reasonable. Oh, good. I'm not the only one who thinks this. Another "gently caress Telephony" that's pissing me off - voicemail PIN resets. An integral part of the phone system? Desktop should handle those!
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Jun 16, 2019 19:36
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If it was any other service you'd want some sort of end-user option to reset credentials by emailing the address held on file, but in the world of telecoms you know that means you're going to end up having to support the system wanting to send emails without knowing what TLS is, and a user portal that requires Internet Explorer 8 and Java.
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Jun 16, 2019 20:08
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Super Soaker Party! posted:You kinda buried the lead there friendo - what you meant to say was THE UPS WILL REBOOT because the pins APC changed around meant that a regular serial cable would connect pins that in APC land initiate a UPS reboot. I had it just fry the controller on one, and the serial port on the laptop was kinda wonky afterwards. Also fun thing with UPS systems, you can hotswap the batteries without an issue. But, if you don't completely power off the UPS before inserting the management card, you will completely kill the card. New systems come with a network port, but it only can connect to their cloud management portal, if you want to manage it locally, gotta pay for the card.
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Jun 16, 2019 22:00
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CitizenKain posted:I had it just fry the controller on one, and the serial port on the laptop was kinda wonky afterwards. I've seen the same thing. Fun fact, even the really big cabinet UPS systems do the same thing. Old boss of mine brought our entire server room down by plugging in. UPS shut down but the bypass didn't kick in. It was a neat day.
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Jun 17, 2019 15:16
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Thanks Ants posted:If it was any other service you'd want some sort of end-user option to reset credentials by emailing the address held on file, but in the world of telecoms you know that means you're going to end up having to support the system wanting to send emails without knowing what TLS is, and a user portal that requires Internet Explorer 8 and Java. You joke, but I look after a few older Unify OpenscapeOffice MX phone systems, which -do- require Java in order to do a voicemail pin reset. However, all the self signed certs are blocked in modern Java versions/browsers, so I have to run XP in a VM with Java6 and IE7 just to reset a PIN when someone has locked themselves out of their voicemail. Thankfully, there are in the process of being migrated to a hosted platform, so will shortly cease to be a problem.
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Jun 17, 2019 15:57
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spiny posted:You joke, but I look after a few older Unify OpenscapeOffice MX phone systems, which -do- require Java in order to do a voicemail pin reset. However, all the self signed certs are blocked in modern Java versions/browsers, so I have to run XP in a VM with Java6 and IE7 just to reset a PIN when someone has locked themselves out of their voicemail. *laughs in industrial automation* I used MSDOS on a Compaq Armada M700 just this last Friday, trying to unfuck a thyristor drive on a freight crane built in 1993. A photo:  I gave up, the controller board was shot.
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Jun 17, 2019 19:02
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That reminds me how the owners of old F1 cars need to keep all the ancient laptops in service along with the car just so they're able to start it up
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Jun 17, 2019 19:06
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Funny thing is that they have a total of 3 laptops for two cranes. One with Siemens Simatic S7 software on it, two for the drives. One of the laptops for the drives is dead, the one I posted a picture of is the oldest and still works.
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Jun 17, 2019 19:09
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The CEO is on vacation so every email from him for the last two weeks has opened with "Hello from FIJI!!"
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Jun 17, 2019 19:46
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First of May posted:The CEO is on vacation so every email from him for the last two weeks has opened with "Hello from FIJI!!" If he's sending enough work emails to make that annoying, he might suck at going on vacation. E: bumming me out: did not get an offer from the place I really wanted to. There's one more I am waiting on, but the hiring manager was kind of off-putting and the soda isn't free. Comradephate fucked around with this message at 19:52 on Jun 17, 2019 |
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Jun 17, 2019 19:48
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CitizenKain posted:if you plugged a regular serial cable in, all sorts of fun things would happen. Super Soaker Party! posted:You kinda buried the lead there friendo - what you meant to say was THE UPS WILL REBOOT I didn't do it personally, but was in the server room when a coworker did this. It shut down a couple servers, and I think the SAN. We heard the click and drives spinning down. We both just looked at each other for a few seconds. The same guy accidentally kicked a surge protector with a power switch on the side. The SAN powered down (again). I realize there are lots of problems with that story.
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Jun 17, 2019 21:41
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To be fair, having the UPS shutdown line on that serial PIN on a serial port was an rear end in a top hat move
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Jun 17, 2019 21:53
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Me and my big loving mouth. HR onboarding at my new (two and a half months ago) job. In front of several VPs, my director, and the HR manager. The HR manager had a presentation titled "illegal discrimination and harassment." Someone asked if there was such a thing as legal discrimination and harassment. Like a loving idiot I said "It's called 'what you can't prove in court.'" If I still have my job in a few days I really need to get some therapy, normally I would know not to say that.
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Jun 17, 2019 22:11
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22 Eargesplitten posted:Me and my big loving mouth. Is it that bad?
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Jun 18, 2019 01:02
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Company uses Slack for internal chat btw. Customer Service suddenly decided last week that they hate me and are now asking for users’ connection logs whenever users claim they did X but that the service didn’t register it (nothing in data, no error, no access request). Yesterday I told them ‘I’ve been checking those claims for you all for past 6 months whenever a user claimed so, found no error or access log what so ever, and if a user didn’t do stuff it does not register anywhere at all and I can’t magically create the log that does not exist, and if there is an error then I get immediate notification message. You can also check whether a user did X or not in internal system you have access to anyway’. And one of them goes ‘So do I just tell the user that the user didn’t do X then?’ and I go ‘Sure, tell the user.’ By then the CS manager (she hates me the most) steps in and says ‘We’ll decide what to tell the user. Also we didn’t realize that user doing X was not equal to just connecting to that page.’ So I told her ‘Oooooh I see. Well you know I told you all that for past 6 months whenever users claimed they did X, so I don’t understand on why you still don’t know about that.’ They realize their gently caress up, decided to stfu, then proceeded to put smile emoji for every message I wrote for that claim. I designed, developed (still do both) and maintain whole infra and user-side server structures (API/DB/whatever) for that service (one of 4 I did/do past 2.5 years) as well as some of internal ones including ones they specifically use. Trying to bullshit their way in is not acceptable.
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Jun 18, 2019 01:41
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PBS posted:Is it that bad? I don't know, but I feel like that was possibly an extremely dumb thing to say around VPs.
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Jun 18, 2019 02:30
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22 Eargesplitten posted:I don't know, but I feel like that was possibly an extremely dumb thing to say around VPs. Yeah, that's very much a know your audience thing to say. It's not that it's necessarily offensive, but it was probably a bit cynical and flippant to say in an HR presentation about discrimination. I don't think you need to be worried about your job, but you may have a brief "know when to say things and know when to zip it" conversation. I also don't think it's a CLM*, but you may just want to keep your head down for a while and let it just blow over (if indeed there's anything to blow over). * - CLM = Career Limiting Move
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Jun 18, 2019 04:08
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To pile on to that, I'm pretty sure I've decided that I don't actually want the job that I had interviewed for and was really hoping to get, the manager has apparently ghosted the recruiter, and not just about me. About several candidates, just completely stopped responding. Which is extremely unprofessional, so unless there's some huge emergency he was dealing with, not something I want to start working with on a daily basis. It's weird because it's the same recruiter that one of the other people working there got hired through, so it's not like she's a random Robert Half headhunter.
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Jun 18, 2019 13:09
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I am soo close to a different tax bracket that this one saturday overtime shift will cost me $$$ when I do my return next month. "No boss, pay me $X and keep it up indefinately"
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Jun 18, 2019 13:52
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Humphreys posted:I am soo close to a different tax bracket that this one saturday overtime shift will cost me $$$ when I do my return next month. "No boss, pay me $X and keep it up indefinately" That isn’t how taxes work.
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Jun 18, 2019 14:06
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Sickening posted:That isn’t how taxes work. But people vote like it is!  Public education has failed us all.
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Jun 18, 2019 14:08
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Humphreys posted:I am soo close to a different tax bracket that this one saturday overtime shift will cost me $$$ when I do my return next month. "No boss, pay me $X and keep it up indefinately" That’s not how it works. You only pay the higher tax rate on the amount inside/above the the new bracket. Assuming you’re in the US. Example: Say your first dollar is taxed at 25%. After that you go to 50%. You’d pay 25 cents of the first dollar, pocketing the other 75. You’d pay 50 cents of the second and keep 50. Total wages 1.25. You would not suddenly, retroactively pay 50 cents on the first dollar, bringing your total pay to 1.00.
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Jun 18, 2019 14:15
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Humphreys posted:I am soo close to a different tax bracket that this one saturday overtime shift will cost me $$$ when I do my return next month. "No boss, pay me $X and keep it up indefinately" Sickening posted:That isn’t how taxes work. This isn't how American taxes work, except in a couple of very specific situations at the low end, around what few public benefits we still have.
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Jun 18, 2019 14:15
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Proteus Jones posted:Yeah, that's very much a know your audience thing to say. It's not that it's necessarily offensive, but it was probably a bit cynical and flippant to say in an HR presentation about discrimination. I mean I guess if I do get reprimanded I can always bring up the autism diagnosis since 10 minutes after I said that she mentioned the ADA
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Jun 18, 2019 14:31
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xzzy posted:But people vote like it is! The misconception has been perpetuated for generations, so it's no surprise that the education system hasn't done anything about it. I had to correct my mother and grandfather about it a few years ago. Both were totally convinced that earning that extra dollar that put them in a higher tax bracket would have been catastrophic.
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Jun 18, 2019 14:57
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Google Calendar is hosed 
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Jun 18, 2019 15:49
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Thanks Ants posted:Google Calendar is hosed  What if it was quietly discontinued like so many other google betas?
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Jun 18, 2019 15:59
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Thanks Ants posted:Google Calendar is hosed It's more than hosed, it's not even at the orgy: Google Calendar's page posted:Not Found
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Jun 18, 2019 16:01
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Lol an email just went out from the new boss no one likes. He heard there are super low participation numbers for an upcoming hackathon event they're trying to make happen, requesting we reply individually to "share feedback on why that is the case". I very badly want to reply, "Because I don't want to give up a weekend to basically work 24 hours of overtime for free." It's another one of those things that makes me laugh every time it's attempted and fails. It's one thing if devs were all getting together to work on some cool idea that came up that they can't really work on during company time, like a new open source package that everyone wants to create that can coincidentally help in our normal work, but this one is literally asking for submissions of ideas relating to problems in our big monolith core app....so it is unambiguously "do more of your everyday work, but we're going to try to present it as if it's a fun group activity instead". In other positive news, I started on this new team and I am so loving happy now. There's just an overwhelmingly positive energy and everyone is excited about this project, not least because they won a battle with the business side recently to advocate for making the work for this new product preference system generic, knowing we have a similar offering planned for Q4 this year. It's a mistake that was made when we expanded into Canada last fall; everything was hard coded as US vs Canada instead of a generic "any number of countries in case we go to more" (something I vehemently objected to at the time but was ignored), resulting in having to re-do the entire thing back in January when, SURPRISE, we expanded into the UK and Australia. But they're also just good people and a very cohesive team. Half of the retro yesterday was spent discussing ideas for afternoon/evening team outings they want to do next, and insisting we plan one for the week I'm in town visiting to welcome me to the team. It's so dumb because this is just how it should be, which just underscores how lovely things have been trapped on that other team these last few months. I'm still riding out the interviews I have in process, as I'd be a moron to not take a few of these if an offer is made (since it would be a solid 30k+ salary increase, plus going to a much more sane PTO offering), but I'm not as desperate to sever over here. I'm actually way more motivated to kick some rear end on this project just so I can point to that uptick in productivity as evidence that this team is the model that should be followed by the rest.
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Jun 18, 2019 16:12
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Heners_UK posted:It's more than hosed, it's not even at the orgy: The phone apps and calendar widgets still work.
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Jun 18, 2019 16:22
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Wizard of the Deep posted:This isn't how American taxes work, except in a couple of very specific situations at the low end, around what few public benefits we still have. Yeah, there are definitely gaps where an increase in income can cause a larger loss in benefits for a net decrease in available purchasing power, but that's at the low end of the money scale, and generally not what would be being described here. Granted those gaps were caused by reforms born from the same sort of ignorance as the "oh no I'm in a higher tax bracket and will have lower take-home  " mindset, so hey.
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Jun 18, 2019 16:34
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BaronVonVaderham posted:Lol an email just went out from the new boss no one likes. He heard there are super low participation numbers for an upcoming hackathon event they're trying to make happen, requesting we reply individually to "share feedback on why that is the case". lmao at doing a hackathon on the weekend, regardless of the project being worked on.
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Jun 18, 2019 16:54
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Yeah every hackathon I've done at my current place has been on a normal day; they're kind of fun actually. All phones and email turned off, little informal meetings, go off and just code, come back with metrics, free food, prizes for best solution, etc.
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Jun 18, 2019 17:35
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BaronVonVaderham posted:
GOod work! Maybe document the difference for your exit interview?
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Jun 18, 2019 17:59
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Vendors that don't know their own software... Had a store that had a computer die... So I replaced it. This computer is used to run some niche software. The vendor charges a lot for updates to this software, so it is not unusual for stores to not update it for some time. As there is zero reason or incentive to update most of the time. New versions don't bring anything to the table, other than looking different. It does need product line updates from time to time, but they still provide database updates for decade old versions, providing even less incentive to pay for $1000+ for application updates. Anyways, after I installed the software, you have to call the vendor for activation. While I was talking to the guy, he gave me the standard "this is a old version that only works on windows 7, and windows 7 is going out of support soon". I mentioned I had installed the software on Windows 10. He refused to activate it, saying the software absolutely does not work on Windows 10 and it won't activate on Windows 10. (it works perfectly fine with zero problems, always has, have installed it multiple times on 10, doesn't even require admin). I argued with him a good 15 minutes, and he still ultimately refused to activate it. Called back, got the same drat agent... Hung up and called back again, picking Sales this time. Nice helpful woman in Sales had no problem activating my software. Didn't care that it was a old version, nor did she care what I was running it on. Too bad they are basically the only one in their industry. They can be a bitch to deal with at times.
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Jun 18, 2019 19:34
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BaronVonVaderham posted:Speaking of which, I could apparently go work for pornhub pretty easily, but I value my sanity.
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Jun 18, 2019 20:45
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