Working in IT 3.0: xp_cmdshell

The Something Awful Forums > Discussion > Serious Hardware/Software Crap > Working in IT 3.0: xp_cmdshell

Internet Explorer: Jun 1, 2005

I just migrated from Spiceworks for FreshDesk. I'm also about to roll it out to the rest of our non-IT teams that are user-facing but non-technical, so like Accounting, HR, etc. I have some complaints but so far I like it a lot better than Spiceworks.

If you're only using it for IT, I'd consider looking at FreshService as it is more IT-focused.

# ? Aug 20, 2018 23:30

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# ? Apr 29, 2024 03:17

Darchangel: Feb 12, 2009; Tell him about the blower!

MF_James posted:

I think I might have told this before but, it's funny and we're on bathroom chat!

Long ago in an office far far away, when I actually enjoyed my job and had just been brought into a new position as a junior admin, I worked out of our clients office, 3 floors a few hundred people, nothing too crazy. There were decent facilities on each floor that you could actually use at pretty much any time. Well, today the one on the floor I worked on was full, so I decided to go up a floor instead of down (downstairs was usually empty so pretty private) so I could chat with a few people after finishing my business. I go into the bathroom, saddle up to a urinal and start doing my business. Another guy walks in, lines up with the urinal next to me, I hear him undo his belt and then the belt buckle hits the tile. Yeah, dude just drops it all to the floor and does his business; I never again dared go up to the 3rd floor, there be monsters.

Just really weird for a lot of reasons, also I just realized that story sounds way better in person than typing it out.

I heard a similar story about a guy at my former gig. Not sure if he was IT or not, since that particular building housed a number of departments, but the guy I heard it from was IT. As I understand it, HR had to have a talk with him vis a vis urinal/bare-assed etiquette. I bet that was an uncomfortable discussion.

# ? Aug 20, 2018 23:48

Hughmoris: Apr 21, 2007; Let's go to the abyss!

MF_James posted:

Long ago in an office far far away, when I actually enjoyed my job and had just been brought into a new position as a junior admin, I worked out of our clients office, 3 floors a few hundred people, nothing too crazy. There were decent facilities on each floor that you could actually use at pretty much any time. Well, today the one on the floor I worked on was full, so I decided to go up a floor instead of down (downstairs was usually empty so pretty private) so I could chat with a few people after finishing my business. I go into the bathroom, saddle up to a urinal and start doing my business. Another guy walks in, lines up with the urinal next to me, I hear him undo his belt and then the belt buckle hits the tile. Yeah, dude just drops it all to the floor and does his business; I never again dared go up to the 3rd floor, there be monsters.

He Donald Duck'd you.

# ? Aug 21, 2018 00:03

Vulture Culture: Jul 14, 2003; I was never enjoying it. I only eat it for the nutrients.

Hughmoris posted:

He Donald Duck'd you.

My friend works at the IRS and he has people go full toddler in the bathroom all the time

# ? Aug 21, 2018 01:47

PBS: Sep 21, 2015

Jesus wtf that's gross.

I look down at the floor near ours and there's always at least a little urine (our bathroom is pretty high traffic).

Can't even imagine putting your belt in pants in that mess. Much less the grossness of having to look at some random old dude's rear end.

# ? Aug 21, 2018 01:51

in a well actually: Jan 26, 2011; dude, you gotta end it on the rhyme

fishmech posted:

I know someone who goes to Disney World for just that reason every few months - they live down around South Florida and spend most of each trip getting trashed and chowing down at the good restaurants.

How fat are they? That gets said a lot, but it gets said by people who only eat at mediocre nationwide chains.

The food isn't worth a trip. Its can be decent if your expectation is amusement park hot dogs and pizza by the slice, but the 'best' places top out at mid-tier wedding catering or cheesecake factory. It's cruise ship food; rich, bland, competently executed.

gently caress, if you live in South Florida go to Miami and go to a random Cuban place and you'll eat better; two seconds on Yelp should find you whatever cuisine you want, better.

# ? Aug 21, 2018 02:58

Bob Morales: Aug 18, 2006; ~~Just wear the fucking mask, Bob~~

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

My place to spend other people�s money when I�m in Florida is Truluck�s

# ? Aug 21, 2018 03:00

PBS: Sep 21, 2015

PCjr sidecar posted:

How fat are they? That gets said a lot, but it gets said by people who only eat at mediocre nationwide chains.

The food isn't worth a trip. Its can be decent if your expectation is amusement park hot dogs and pizza by the slice, but the 'best' places top out at mid-tier wedding catering or cheesecake factory. It's cruise ship food; rich, bland, competently executed.

gently caress, if you live in South Florida go to Miami and go to a random Cuban place and you'll eat better; two seconds on Yelp should find you whatever cuisine you want, better.

I dunno, it's been a while since I've been there but I remember the restaurants at epcot being pretty good. Are they world class, or worth traveling there for specifically? No, but I would call them cheesecake factory either.

# ? Aug 21, 2018 03:18

The Nastier Nate: May 22, 2005; All aboard the corona bus!

HONK! HONK!; Yams Fan

I�ll never get over the fact that Spiceworks isn�t a porn site

# ? Aug 21, 2018 04:14

Virigoth: Apr 28, 2009; Corona rules everything around me
C.R.E.A.M. get the virus
In the ICU y'all......

The Executive Vice President for our business unit just sent a LinkedIn friend request to me. Is this a trap? Did his personal assistant just hit all the recommended connections?

# ? Aug 21, 2018 04:22

MF_James: May 8, 2008; I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

I doubt it's a trap, I'm connected to our president, VP and director, as well as most of the rest of the people at my job.

# ? Aug 21, 2018 04:56

Vulture Culture: Jul 14, 2003; I was never enjoying it. I only eat it for the nutrients.

Periodic reminder: when you update your LinkedIn, say to add the past few years of accomplishments under your current job for some reason, the update is broadcast to everyone in your network unless you disable this behavior by default.

# ? Aug 21, 2018 05:06

Docjowles: Apr 9, 2009

PBS posted:

Jesus wtf that's gross.

I look down at the floor near ours and there's always at least a little urine (our bathroom is pretty high traffic).

Can't even imagine putting your belt in pants in that mess. Much less the grossness of having to look at some random old dude's rear end.

I take it you don�t spend much time at the gym. In the locker room, it�s always the old dudes who are proudly strutting around like the �haters gonna hate� gif. Except buck rear end naked, octogenarian dong waving in the breeze. :yikes:

# ? Aug 21, 2018 06:07

Sniep: Mar 28, 2004; All I needed was that fatty blunt...

King of Breakfast

22 Eargesplitten posted:

Hey how's things? It was sounding pretty rough the past few weeks - hope you are off to a good start this week.

# ? Aug 21, 2018 06:23

dogstile: May 1, 2012; fucking clocks
how do they work?

Docjowles posted:

I take it you don�t spend much time at the gym. In the locker room, it�s always the old dudes who are proudly strutting around like the �haters gonna hate� gif. Except buck rear end naked, octogenarian dong waving in the breeze.

According to my GF, its the same in the womens sections. The oldies don't give a poo poo.

Urinal chat, apparently we're using this earth safe paper now because yay, the environment.

According to the plumber its already blocked the pipe. I hope they change it because i feel like this paper has tiny razors attached to it.

I'm tempted to buy my own loo roll.

# ? Aug 21, 2018 10:18

Kashuno: Oct 9, 2012; Where the hell is my SWORD?; Grimey Drawer

The Fool posted:

Making the case to move off of Spiceworks, free is not a requirement, but is a nice to have.

Looking at osticket and freshdesk, any others out there that people really like?

We�ve been using FreshDesk for a while and it has worked great. There�s a lot of customization for automations if you wanna get into that but even just out of the box it works well

# ? Aug 21, 2018 11:07

PBS: Sep 21, 2015

Docjowles posted:

I take it you don�t spend much time at the gym. In the locker room, it�s always the old dudes who are proudly strutting around like the �haters gonna hate� gif. Except buck rear end naked, octogenarian dong waving in the breeze.

Nah, I've seen plenty of that. Mainly grossed out by dropping your clothes into pee.

# ? Aug 21, 2018 12:24

Zapf Dingbat: Jan 9, 2001

So what do you guys do if a customer wants a fax ITYOOL 2018?

Sometimes we just tell them to get a POTS line if they want that poo poo.

But most of the time our sales people want that sweet extra dollar a month or whatever, and it's a crapshoot whether the faxes will work over VoIP.

# ? Aug 21, 2018 15:42

ElGroucho: Nov 1, 2005; We already - What about sticking our middle fingers up... That was insane; Fun Shoe

I wore a tie to work today, because corporate is having photographers come over and take head shots for people who want them.

Every time I wear even a slightly nicer shirt, people start to kid about what interview I'm going to, in a very nervous manner. When my boss saw me, her eyes drat near bulged out of her head, until she remembered the email. Now everyone is being extra nice. I swear, this field, no one gives a poo poo about you until it looks like you might leave. It's the one thing I miss about sales, if you're making numbers, everyone loving loves you. But in IT, there are no numbers, just keeping the company running.

# ? Aug 21, 2018 15:43

CLAM DOWN: Feb 13, 2007

Zapf Dingbat posted:

So what do you guys do if a customer wants a fax ITYOOL 2018?

Tell them to go gently caress themselves

# ? Aug 21, 2018 15:43

Zapf Dingbat: Jan 9, 2001

CLAM DOWN posted:

Tell them to go gently caress themselves

Literally like 50% of our lovely customers want faxes. How can i do payroll??????????

# ? Aug 21, 2018 15:46

The Nastier Nate: May 22, 2005; All aboard the corona bus!

HONK! HONK!; Yams Fan

Doctors are notorious for needing a fax line for...reasons?

# ? Aug 21, 2018 15:48

Zapf Dingbat: Jan 9, 2001

The Nastier Nate posted:

Doctors are notorious for needing a fax line for...reasons?

It's HIPAA compliant. It's considered secure, whereas email without any sort of security or encryption isn't. Rather than find an email solution, they'd rather stick with faxes.

I don't know what's secure about a piece of paper laying in plain site until someone notices it, but whatevs.

# ? Aug 21, 2018 15:50

mewse: May 2, 2006

Our fax lines except for a couple offices are analog lines completely separate from our voip setup. That doesn't prevent people calling and saying "faxes arent working!!" but those calls are relatively rare.

We have had to get our cabling guy to fix fax lines screwed up by alarm companies, etc

# ? Aug 21, 2018 15:51

Bob Morales: Aug 18, 2006; ~~Just wear the fucking mask, Bob~~

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

The Nastier Nate posted:

Doctors are notorious for needing a fax line for...reasons?

Our healthcare division uses the fax line...something like 10,000 pages

The other 4 fax lines? < 500 pages a year. And they bitch and bitch everytime I suggest they move to eFax or something.

# ? Aug 21, 2018 15:57

Siochain: May 24, 2005; "can they get rid of any humans who are fans of shitheads like Kanye West, 50 Cent, or any other piece of crap "artist" who thinks they're all that?

And also get rid of anyone who has posted retarded shit on the internet."

ElGroucho posted:

I wore a tie to work today, because corporate is having photographers come over and take head shots for people who want them.

Every time I wear even a slightly nicer shirt, people start to kid about what interview I'm going to, in a very nervous manner. When my boss saw me, her eyes drat near bulged out of her head, until she remembered the email. Now everyone is being extra nice. I swear, this field, no one gives a poo poo about you until it looks like you might leave. It's the one thing I miss about sales, if you're making numbers, everyone loving loves you. But in IT, there are no numbers, just keeping the company running.

Exactly how I feel.
Invisible department syndrome, its grand.

# ? Aug 21, 2018 16:02

Vulture Culture: Jul 14, 2003; I was never enjoying it. I only eat it for the nutrients.

Zapf Dingbat posted:

So what do you guys do if a customer wants a fax ITYOOL 2018?

Sometimes we just tell them to get a POTS line if they want that poo poo.

But most of the time our sales people want that sweet extra dollar a month or whatever, and it's a crapshoot whether the faxes will work over VoIP.

Let someone else host it, how is this even a thing

# ? Aug 21, 2018 16:22

Gucci Loafers: May 20, 2006; Ask yourself, do you really want to talk to pair of really nice gaudy shoes?

One of my my previous employers forced themselves to use faxes because once upon a time someone opened the wrong attachment. Tens of thousands of PCs infected.

Management decided to block Word, Excel and PDF in email attachments.

So fax machines became a thing again.

# ? Aug 21, 2018 16:32

AlternateAccount: Apr 25, 2005; FYGM

Tab8715 posted:

Where in the hell so you guys work? My current projects employer has automatic flushers, intake ventilation and you own stall is essentially a small room.

There�s also an air purifier that emits a fragrance each time the door is opened.

At my smallish company, there are two shitter stalls. One is so small that I, an average sized manly man, can't sit in it and have more than about two inches of shoulder clearance on either side of me. The other is roomy and wonderful, but it's the "handicapped" stall. If we ever hire anyone in a wheelchair, I am gonna be in a real pickle :[

# ? Aug 21, 2018 16:35

Sepist: Dec 26, 2005; FUCK BITCHES, ROUTE PACKETS; Gravy Boat 2k

ElGroucho posted:

I wore a tie to work today, because corporate is having photographers come over and take head shots for people who want them.

Every time I wear even a slightly nicer shirt, people start to kid about what interview I'm going to, in a very nervous manner. When my boss saw me, her eyes drat near bulged out of her head, until she remembered the email. Now everyone is being extra nice. I swear, this field, no one gives a poo poo about you until it looks like you might leave. It's the one thing I miss about sales, if you're making numbers, everyone loving loves you. But in IT, there are no numbers, just keeping the company running.

You should have also publicly asked for a "quick word" with your boss to add more anxiety to the office

# ? Aug 21, 2018 16:48

Internet Explorer: Jun 1, 2005

GFI Faxmaker Online - https://www.gfi.com/products-and-solutions/email-and-messaging-solutions/gfi-faxmaker-online

Do not under any circumstances install POTS lines and a fax machine.

# ? Aug 21, 2018 16:58

Irritated Goat: Mar 12, 2005; This post is pathetic.

Internet Explorer posted:

I just migrated from Spiceworks for FreshDesk. I'm also about to roll it out to the rest of our non-IT teams that are user-facing but non-technical, so like Accounting, HR, etc. I have some complaints but so far I like it a lot better than Spiceworks.

If you're only using it for IT, I'd consider looking at FreshService as it is more IT-focused.

Hm. We're using TrackIT right now for non-IT AND IT so this might be a better alternative.

# ? Aug 21, 2018 17:11

Sepist: Dec 26, 2005; FUCK BITCHES, ROUTE PACKETS; Gravy Boat 2k

Security team is hilarious. Sorry cant give you a pre shared key over a secure in-house messaging server, I'll share it over an unencrypted voip call instead.

# ? Aug 21, 2018 18:54

Vulture Culture: Jul 14, 2003; I was never enjoying it. I only eat it for the nutrients.

Sepist posted:

Security team is hilarious. Sorry cant give you a pre shared key over a secure in-house messaging server, I'll share it over an unencrypted voip call instead.

Ephemeral key exchange

# ? Aug 21, 2018 19:16

AlternateAccount: Apr 25, 2005; FYGM

Sepist posted:

Security team is hilarious. Sorry cant give you a pre shared key over a secure in-house messaging server, I'll share it over an unencrypted voip call instead.

Countdown to "THEY COULDN'T POSSIBLY HAVE A MACHINE ON OUR NETWORK! OUR PRE-SHARED KEY HAS NEVER BEEN COMPROMISED!!!"

# ? Aug 21, 2018 19:23

ElGroucho: Nov 1, 2005; We already - What about sticking our middle fingers up... That was insane; Fun Shoe

I'm going to give it to you phoenetically over intercom

# ? Aug 21, 2018 19:43

Methanar: Sep 26, 2013; by the sex ghost

Sepist posted:

Security team is hilarious. Sorry cant give you a pre shared key over a secure in-house messaging server, I'll share it over an unencrypted voip call instead.

The key is only 32 bits long because otherwise its too annoying to give over the phone

# ? Aug 21, 2018 19:54