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Gabriel S. posted:Does anyone know if there's any real benefit to "gaming" packages from ISPs?
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Aug 2, 2020 18:52
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Looking into on-call roster apps, is PagerDuty still the hotness from when I last used it 3 years ago? Or is something else preferred these days?
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Aug 3, 2020 20:39
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We’re pretty happy with Opsgenie here.
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Aug 3, 2020 20:44
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NZAmoeba posted:Looking into on-call roster apps, is PagerDuty still the hotness from when I last used it 3 years ago? Or is something else preferred these days? pagerduty gave me ptsd.
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Aug 3, 2020 20:50
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Methanar posted:pagerduty gave me ptsd.
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Aug 3, 2020 20:52
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Thanatosian posted:PagerDuty did, or just being on-call? I remember being out to dinner, and someone at a different table's iphone pinged, making me anxious enough that I realized that something was really really wrong with the way my life was going.
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Aug 3, 2020 21:06
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Dr. Arbitrary posted:I remember being out to dinner, and someone at a different table's iphone pinged, making me anxious enough that I realized that something was really really wrong with the way my life was going.
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Aug 3, 2020 21:08
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NZAmoeba posted:Looking into on-call roster apps, is PagerDuty still the hotness from when I last used it 3 years ago? Or is something else preferred these days? PD is still the gold standard, but priced accordingly (drop in the bucket compared to salaries of the people on it of course.)
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Aug 3, 2020 21:40
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PCjr sidecar posted:PD is still the gold standard, but priced accordingly (drop in the bucket compared to salaries of the people on it of course.)
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Aug 3, 2020 21:48
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Thanatosian posted:When I looked a year or so ago, OpsGenie and PagerDuty both had tiers that were only $10 a month (total, not per person) if you had six or fewer people on them. We're certainly a lot more than 6, so we're looking for the more expensive options. Thanks for the OpsGenie mention though, I vaguely remembering it existing last time I was in this space, but didn't know much about it. It's good to have something to compare against.
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Aug 3, 2020 21:52
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Dr. Arbitrary posted:I remember being out to dinner, and someone at a different table's iphone pinged, making me anxious enough that I realized that something was really really wrong with the way my life was going. I wasn’t self aware enough to recognize it in the moment like that. But once I left a job where I was on call 24x7x365 (and poo poo broke with some regularity) I realized how much anxiety I had been living with. Could never really enjoy a night out because of the nagging dread that my phone could go off at any time. Walking out of there on my last day a huge weight lifted off my chest I didn’t know had been there.
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Aug 3, 2020 22:46
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We rotate on-call between five people Plus we have a MSP handle most helpdesk poo poo so we don’t get a call unless something blew up
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Aug 3, 2020 23:46
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Docjowles posted:I wasn’t self aware enough to recognize it in the moment like that. But once I left a job where I was on call 24x7x365 (and poo poo broke with some regularity) I realized how much anxiety I had been living with. Could never really enjoy a night out because of the nagging dread that my phone could go off at any time. Walking out of there on my last day a huge weight lifted off my chest I didn’t know had been there. I was that way at Hilton. Not IT but my operations were 20 hours a day 365 days a year. Sure I had supervisors cover in the evenings and some early mornings, but there was always a lingering thought of can I go enjoy myself or is something blowing up. I'd also routinely get calls at all hours on how to proceed for things. That poo poo sucks. Having work outside of work sucks. It's one of the reasons I left the industry. I don't mind doing it for a year or two as I climb the IT ranks, but it's not something I really want as part of my life long term.
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Aug 3, 2020 23:51
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I think for on-call products you're pretty much just looking at PagerDuty / OpsGenie / VictorOps. From my experience PD and VO are pretty decent, haven't tried OG.
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Aug 4, 2020 00:27
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Just got a solicitation to be IT dude for a private school, amongst the responsibilities IT dude will Maintain School Networks Develop Education Materials for Staff/Students/Parents to use school infrastructure Deploy student/faculty hardware Maintain the IT inventory (Hardware/Software/Licensing) Resale/Disposal of old gear Do Helpdesk for students/staff Perform pen testing/Firewall monitoring/network monitoring Negotiate with vendors I can do all of these, but no wonder this is a backfilled position, holy lol. Whoever takes this should make bank, but probably isn't.
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Aug 4, 2020 15:56
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I'm legit looking at applying to a similar job out of the hope BVMTH might get reduced tuition.
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Aug 4, 2020 16:04
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Defenestrategy posted:Just got a solicitation to be IT dude for a private school, amongst the responsibilities IT dude will 54K a year salary, no OT, 24/7 on call right?
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Aug 4, 2020 16:13
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skipdogg posted:54K a year salary, no OT, 24/7 on call right? 12mo contract to hire with conversion expected between 6-12 month, no salary listed. If I had to guess though, 45-50k in Georgia(which is still bad)
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Aug 4, 2020 16:15
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Zotix fucked around with this message at 23:02 on Jun 21, 2023 |
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Aug 4, 2020 16:16
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Zotix posted:Is that for the Westminster School in Atlanta? I saw they were hiring a few weeks ago. No clue, a recruiter blind sent me the posting. I'm really happy with my current position, but I have the linkedin flood gates set to open in case someone wants to offer me 100k to play SWTOR all day.
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Aug 4, 2020 16:18
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Working at a school. In Georgia. In this pandemic. At this time of year? That would have to be a whole lot of clams.
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Aug 4, 2020 17:11
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Defenestrategy posted:12mo contract to hire with conversion expected between 6-12 month, no salary listed. If I had to guess though, 45-50k in Georgia(which is still bad) that would be a raise over my 38k
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Aug 4, 2020 19:28
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Defenestrategy posted:12mo contract to hire with conversion expected between 6-12 month, no salary listed. If I had to guess though, 45-50k in Georgia(which is still bad) How big of a school is this? If it’s small, that’s sounds about right for pay. Hopefully other benefits make up for it.
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Aug 4, 2020 22:03
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Slack seems to have this cult following despite its enterprise licensing being the most expensive of its kind while providing you the least enterprise features and security controls. Why anyone would pay for this poo poo instead of just using the free version is beyond my feeble understanding. Teams, keeps slowly getting better and better, to the point that my gripes about it are almost completely gone. The cloud app security policies in office 365 are so much bang for the buck. The CIO is going to decide the fate of the two platform next week and I hope I can finally kill Slack across all managed devices.
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Aug 5, 2020 00:01
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Sickening posted:Slack seems to have this cult following despite its enterprise licensing being the most expensive of its kind while providing you the least enterprise features and security controls. Why anyone would pay for this poo poo instead of just using the free version is beyond my feeble understanding. lol at supporting bundling practices
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Aug 5, 2020 00:06
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Methanar posted:lol at supporting bundling practices If I cut out my vendors that bundle I don’t think I would have many vendors left. 
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Aug 5, 2020 00:10
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Sickening posted:Slack seems to have this cult following despite its enterprise licensing being the most expensive of its kind while providing you the least enterprise features and security controls. Why anyone would pay for this poo poo instead of just using the free version is beyond my feeble understanding.
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Aug 5, 2020 00:13
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Thanatosian posted:Last I heard, free Slack didn't support retention policies, which basically makes it useless for finance and government work. Well you are in luck, to get slack to to the standards you would expect in either institution requires those exact same licensing fees I was bitching about plus all your own DLP and SEIM solutions. Oh yeah, about those 3rd party solution? There is only a small list of "compatible" providers because slack is looking to make money from those providers as well.
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Aug 5, 2020 00:51
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Zotix fucked around with this message at 23:01 on Jun 21, 2023 |
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Aug 5, 2020 01:05
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Zotix posted:Jesus. Thank you for posting this! It was enlightening, and I came here to post/ask about common pitfalls and, well, this: Well, I've gotten myself an opportunity. Does anyone know anything about CTG? these guys Appparently they do a lot of staffing for IBM in this area, so I'm getting MSP vibes/staffing agency/temp to hire vibes. Are there any pitfalls for employment agreements that I should be aware of? No official offer extended, aptitude tests tomorrow, but I did talk with a recruiter about things. Is it a common practice to uh, give vacation days up front (5/annual accrued) and have them be paid back to the company if you don't earn them? This seems both low and wierd and red flaggy. Also, the pay. That's one area I have no clue if I'm being taken for a ride with the intent to be locked in noncompete with. Do these seem right? https://www.itcareerfinder.com/brain-food/it-salaries/technical-support-specialist-salary-range.html https://www.glassdoor.com/Salaries/help-desk-technician-salary-SRCH_KO0,20.htm (boulder/denver area since location matters) Approaching as a culture outsider the entire industry seems... super unstandardized as far a spay-for-workload. My impression is that the industry is basically the wild west as far how well a given business has their stuff together or not.
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Aug 5, 2020 01:43
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In my opinion, even the most remote least expensive area in the United States I would expect any IT Position to pay at a minimum $40k/y. Recruiters suck but they're all mercenaries trying to get a cut when your hired for a position. It costs them nothing to constantly spam you but I've landed at least two decent positions but I had to put up with and filter all the bullshit. In my opinion, all of the CompTIA Certs. are garbage. Go with actual vendors directly. I can't speak for the RHCSA but a decade ago getting certified was a straight shot to getting hired immediately at all sorts of places.
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Aug 5, 2020 02:28
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Gabriel S. posted:How big of a school is this? If it’s small, that’s sounds about right for pay. Hopefully other benefits make up for it. Do contract-to-hire workers generally get bennies? I always understood it as 1099. Gabriel S. posted:In my opinion, all of the CompTIA Certs. Unfortunately Comptia got their hooks on the industry, as I understand if I wanna move laterally from my position in IT to Cybersec*, I have to go get a Sec+** because I'd be working on DoD related contracts with a clearance required. So if you wanna work info sec in DoD land you're forced to do that. *Note I wouldn't do this, because as far as I can tell our cybersec guys don't do much besides look at regs nods sagely and say yes/no to ideas and don't actually comprehend what the regs are actually saying. ** per DoD-Directive 8140/8570; [ TheParadigm posted:Is it a common practice to uh, give vacation days up front (5/annual accrued) and have them be paid back to the company if you don't earn them? This seems both low and wierd and red flaggy. What does this mean? That you get hired, and tell them you want new years, xmas, hannukah, 4th of july, and MLK day off and if for what ever reason someone arbitrarily denies you those vacation days they just count as non-pto and you don't get paid? That's shady and hosed, I hope that's not common. quote:super unstandardized as far a spay-for-workload. My impression is that the industry is basically the wild west as far how well a given business has their stuff together or not. Much like civil engineers, computer touchers for some reason trend towards the "WHY DO WE NEED A UNION? WERE EDUCATED SKILLED WORKERS THE PAY CEILING WILL GO UP UP UP" Defenestrategy fucked around with this message at 02:54 on Aug 5, 2020 |
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Aug 5, 2020 02:43
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Defenestrategy posted:What does this mean? That you get hired, and tell them you want new years, xmas, hannukah, 4th of july, and MLK day off and if for what ever reason someone arbitrarily denies you those vacation days they just count as non-pto and you don't get paid? That's shady and hosed, I hope that's not common. The way it was explained seemed like a backwards-ification of PTO: Instead of 'oh you get 14 days off per year and it accrues as you work according to whatever formula but you have to be at the company a year to cash it in' its 'you get five a year, but we just set your usable days off to 5 right away, and you accrue them as normal, but its basically a loan - you can carry a negative balance and pay the difference if you quit before earning them back? ' IE get 5 use 3 , earn 2 over 2 months, find better job, end up owing company $ for vacation time of 1 day? Its fucky.
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Aug 5, 2020 03:04
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5 days of PTO per YEAR? What, is this job in a coal mine in the 19th century?
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Aug 5, 2020 03:38
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Anyone here working as an SRE? I’ve been a system admin working alongside a dev team for a little while now and I feel like this is the next step for me. There’s no real place to go up aside from management at my current place unfortunately. If anyone can provide some insight, what does your day-to-day look like?
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Aug 5, 2020 03:55
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Spring Heeled Jack posted:Anyone here working as an SRE? I’ve been a system admin working alongside a dev team for a little while now and I feel like this is the next step for me. There’s no real place to go up aside from management at my current place unfortunately. SRE at a Series D SaaS company, 4 SREs supporting 50 engineers and my day to day is Different. I've spent the last couple days: * Trying to switch to a blue/green deploy system * Realizing that blue/green deploys hammer the gently caress out the database since we hit the DB with 2x the number of queries * Support the SRE that really knows mysql to help bring up a new instance with different configs and sizing * Digging through Datadog metrics and traces to realize why we're suddenly hammering the database * Digging through SQLAlchemy weirdness to figure out why one specific query is now happening way too often * Poking at Cloudflare bot mitigation rules * Poking at Cloudflare caching Tomorrow maybe I can dig into getting the instance bake and start times down, along with rolling out a new consul and vault cluster. Happy to answer questions over PMs.
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Aug 5, 2020 04:30
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Spring Heeled Jack posted:Anyone here working as an SRE? I’ve been a system admin working alongside a dev team for a little while now and I feel like this is the next step for me. There’s no real place to go up aside from management at my current place unfortunately. I worked in my pyjamas today
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Aug 5, 2020 04:49
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Defenestrategy posted:
Im all aboard the union train, but to be fair the pay ceiling is rocketing on up, at least at the upper levels. I don’t know a lot of other jobs that pay this much money for how little time you spend working/educating yourself. My gf is going through vet school and works way harder than I ever have. This is all cold comfort to y’all getting hosed with $14/hr helpdesk jobs with 5 days off a year (cue eternal screaming). I made $15 as an intern four years ago! In Canadian funny money sure, but poo poo I had healthcare at least. Spring Heeled Jack posted:Anyone here working as an SRE? I’ve been a system admin working alongside a dev team for a little while now and I feel like this is the next step for me. There’s no real place to go up aside from management at my current place unfortunately. I had an interview for one and the leetcode killed me. So make sure your programming skills are up to snuff!
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Aug 5, 2020 04:50
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Cat Army
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I really love being in the middle of a Skype to Teams migration and then finding out that the AD infrastructure for our Skype tenant broke and couldn't be connected to via PowerShell and then spending 3 hours on the phone with Microsoft support doing "did you turn it off and on again" and me saying "can you turn the AD controller off and on again" and then Microsoft releases an advisory and I link the advisory with the advisory number and then the rep comes back and goes "can you please screenshot the message from your health portal" because apparently their reps can't see advisories and somehow I ended up with 2 tickets for 1 phone call I just love the future it's so great not being able to reboot your own server
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Aug 5, 2020 05:54
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Zotix posted:Words What are your current responsibilities right now? Just normal helpdesk stuff? Any chance to help with projects internally with other teams? Have you volunteered to assist with anything you're interested in at work at the server/network level? I understand not all jobs allow people to assist like that, especially if its a regimented call center type position. But most everyone starts at helpdesk somewhere. If this helpdesk job sucks find another helpdesk job that lets you help with some bigger projects and get some experience under your belt. Also you can sign up for a year of free tier AWS and linux and VPC to your hearts content, just buy a cheap udemy class on AWS for like $10. CompTIA certs are OK when you're starting out but no one gives a poo poo about them beyond entry level jobs.
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Aug 5, 2020 14:01
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