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PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

H110Hawk posted:

solarwinds hot tip: don't install it
My favourite part is to upgrade to the next "minor" version (desired for a feature it has, otherwise I'd just ignore it), we need to upgrade both our DB and monitoring servers to Server 2016. Of course the DB server is not just running our Solarwinds DB and it's managed by a different team, so what could have been a minor change done by one person (me) after lunch is a project involving 3 different teams(DB, compute, networking). And i've read through the migration options - neither "upgrade current server" nor "spin up a new 2016 VM on a different IP and migrate the data" are simple and clean. :sigh:

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PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Methanar posted:

5 months is lots of time to learn new things.

But if that's the extent of your IT experience, it's going to be harder to move onto another Level 2 technician job of similar pay, and Hell Desk is a definite downgrade.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

22 Eargesplitten posted:

Button-ups are more comfortable for very hot weather (no undershirt obviously) though,
Maybe if you like all your shirts to get sweat stains!!

It's gets up to 100F here in summer (peak of 110F the other day) and if it's a light colour the pits will get stained. Luckily there's no real dress code in my :yotj: so I now just wear polos when it's too hot. Some dudes wear t-shirts and shorts but as the new guy, I want to present smartly until someone else is the FNG.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Neddy Seagoon posted:

Some of us live in places where the weather likes to change intermittently throughout the day.

Some of us work in places with 4 walls and a roof :)

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Sepist posted:

This is the last week of having my own desk. Monday starts our "agile" move where the new floor is oversubscribed 3:1. Existence is pain.

I feel bad for my boss. 12 years with the company, steller management record, largest and most efficient team. Loses his office and has to sit with the plebs.

How does this even work? Like I get that you have to find a desk that's unused, but 3:1? Or are lots of the staff in and out of the office?

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

rafikki posted:

I don't know why more devices don't have something like Juniper's commit confirmed.

Despite being a mainly Cisco shop, I love when I need to make changes in JunOS. It even has "commit at ___"!

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop
"Engineer" is not protected in Australia*, so anyone can call themselves a ___ engineer with no degree or certification. It certainly sounds better than "senior sandwich technician"...

*Except the title "Registered Professional Engineer"

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop
I just started my job and already have 110 hours of sick leave :shrug: :australia:

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

The Fool posted:

The confusion is probably because bonuses are supplemental wages and can be taxed at a flat rate (25% iirc) which is probably higher than your regular income rate unless you make >$160k-ish

gently caress you guys pay low tax. Our 3rd bracket ($26k USD - $63k USD) is already at 34.5%, meaning my overall tax is still ~25% and I'm nowhere near 6 figures USD.

Still wouldn't swap places though, I'm working 38 hour weeks with TOIL (to the minute) or overtime strictly recorded and paid :yotj:

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Agrikk posted:

As an intern I flattened and rebuilt the CIOs desktop. Then I found out he stored all his data on his hard drive instead of his H: drive. He lost literally all his files.
This is why, despite all the policy stating that work documents must be saved to network drives that are backed up, our AD team is pushing out a new GPO enforcing the C: to be read-only. Haven't seen it personally yet, but there's a lot of people (including me) that at least like to use C:\temp as a scratch pad.

(We are a 100% desktop company)

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Internet Explorer posted:

I'm almost wondering if something is getting lost in translation. There are policies to hide drives from Windows Explorer without actual making it read only. They are good to use pretty much anywhere, but especially in non-persistent VDI environments so your users don't accidentally save something somewhere they shouldn't and then reboot their machine, losing it forever.

Command line access still works. Browsing to the admin share via \\localhost\c$ still works. If a program pops up a GUI box and it's trying to save to the wrong place users will get a message about it being locked down, but then the GUI will default to the users redirected Documents folder.
Nope - they've already hidden the C drive. This is phase 2. I'm not in their team so not sure what their method is. Possibly NTFS read-only in the root? Program Files/Windows folders already require escalation to write to, and any program installation is (supposed to be) done by SCCM so can use other credentials. No user has local admin.
or maybe this GPO: User Configuration > Administrative Templates > Windows Components > Windows Explorer - Prevent access to drives from My Computer (there's another option to just hide, but I'm pretty sure this one, in versions newer than 7, straight up prevents access)

TheFace posted:

I've seen a few people have this, but add me to the list of people who have had to drive long distances to reboot or serial into a router/switch/firewall/whatever because that brand (*cough* Cisco) of device commits things automatically and I lost connectivity to the device with no back way in and no one to just reboot the thing.
I've done this to a remote site, luckily the site is also bad on power so I just had to wait a few days. It was interstate with nobody on site, so it could have been broken for a while :shrug:

I've also locked myself out of switches when setting up TACACS+ wrong (especially migrating from an old TACACS server that I don't have access to), luckily that doesn't affect client access.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Thanks Ants posted:

Just pausing to admire this

When I say "nobody on site", I mean users too. We're talking a figurative shack that they use to log on, several hours drive from the nearest city.

You guys ever had to manage ICT equipment in a remote site that you can't even find out who uses it or is affected by potential outages? Weeks of emailing and calling around till eventually we just say "gently caress it" and find out when someone visits a month later and then calls the help desk.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

GnarlyCharlie4u posted:

The only person in the entire conference call of like 12 people from Verizon sadly admitted that everyone is gone and even he, himself will be moved "to a different department very soon."
All I can think is I really hope that's not a euphemism for being executed or shipped off to Siberia or buried at Area 51 or some poo poo.
Surprise outsource? Some kind of clause that prevents them from mentioning the imminent downgrade in service in order to receive severance?

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

AnnoyBot posted:

Scenarios:
1) Your manager is across an ocean, and likes to have 1:1s at 11pm your time.
2) Your org has teams in 3 continents. Daily status meeting is at 7am your time, which is roughly 4pm for the other primary team. Your job is theoretically 9-5.
3) You are 24/7 on call for 2 weeks. You get woken up about once a night, ranging from 15min to 3 hours. You must respond in as near to real time as possible, but can be anywhere that internet is available.
4) You work 9-5 M-F, but have 4 hour 11pm maintenance windows on 2 weekdays, and a 6 hour window on saturday starting at 7 pm.
5) You're working on a new Ansible deployment. Iterating the playbook configs and pushing new test jobs takes all day, and goes until about 9pm.
Australian, public sector.
37 hours a week, salaried. Small periods of OT (eg 1-2 hours) is usually just put in as comp time and recorded (Nobody is letting them go to waste around here).
Larger amounts are usually paid at 1.5x-2x depending on length and whether its a weekend. Public holidays are 2.5x. Management do not get OT/comp time.

1) wouldn't happen.
2) Either my shift would be 7-3 (could do that now if I chose) or I wouldn't attend. Anything I have to attend for work counts as work time. gently caress you, pay me.
3) In our bargaining agreement, it's mandated that we get 8 hours rest excluding travel to/from work. There is no on-call.
4) Would get paid OT at 2x hourly rate, plus come in late (see above point). If we had to come in at the normal time the next day, the entire day would be at 2x OT (or until a full 8 hours of rest has been had)
5) A 12 hour day is allowed, but if this wasn't your normal working hours, then more OT at 1.5x-2x

edit:

Vargatron posted:

Guess who is creating Windows 7 installation media in TYOOL 2019.
Guess who was still using Windows XP in 2017? My last job. Current job is still trying to find the owners of the last few Server 2003 VMs so they can shut them down or upgrade - personally, I'd just shut them down and wait for the scream test :shrug:

PancakeTransmission fucked around with this message at 21:30 on Mar 18, 2019

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop
Nothing more infuriating than hearing someone breathing into their mic, let alone hearing the open office chatter. Luckily, anyone in SfB can mute others (at least in our setup). But then they fumble with the physical mute switch while people are trying to tell them they're muted on Skype instead.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Thanks Ants posted:

shouting level argument with my line manager the next morning because he was crying about how people moving their offices around meant it would hit his budgets
gently caress careerists.

The #1 sign of a bad boss is one that cares more about their own metrics than protecting the people under them. I will work my rear end off for someone that will cover when needed.

If I get a new boss that wants to look good and will throw subordinates under the bus, I'll work to the bare minimum and only do what I'm required to do to.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

CLAM DOWN posted:

Luckily, as I'm public sector in my province, I don't have a choice! My salary gets posted online along with my name/position whether I want it to or not :|
Jeez, they put your name against it in Canada? Gross. I'm public sector in Australia, but luckily no names or even positions. Just the salary bands are online. I'm making more than the median individual salary in Australia (which is US$40k), but significantly less than US computer touchers.
That's fine with me - no stress, 38 hour weeks, no on-call, 4 weeks PTO, 15 paid sick days a year. Overtime paid if we need to do scheduled/emergency maintenance after hours. The trade-off is the glacial pace that everyone moves at. I'm the youngest in the office - half these people have been here for over 15 years.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop
Sorted alphabetically? By length of string? By the sum of the numerical value of each letter?

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

quote:

a new colleague took a paycut because he wanted to work in the industry so badly. 
Why I'm getting screwed.txt

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Sickening posted:

That is absolutely not on call. I actually don't have any idea on what to call that except toxic as gently caress.

I can't see how anyone would work that kind of extra rotation and not quit.
Yeah my partner quit a job that demanded on-call for user requests, account lockouts etc. No time off in lieu and a tiny few dollars extra for it. On-call was in addition to your normal hours of course. So expect no sleep the whole weekend.
Why yes, I'd love to be woken up at 3am because someone forgot to submit a new user request 3 days ago!

They also didn't tell her that there would be any on-call until a few weeks in. Oh and they decided to start a new shift of noon-10pm too!

I warned her healthcare IT sucks...

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop
Time for a scream test.

Stop all the jobs, see long it takes for anyone to notice (and who comes running). If nobody notices, maybe they aren't needed :shrug:

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

jaegerx posted:

You can’t. Contractors are cheaper then employees in a huge company
Not in our non-US public sector work. Some of our ongoing contractors (well, the company they work for) get paid 1.5-2x a FTE. Some of these contractors have been here for 5+ years. There is no chance of them suddenly losing their job (unless it was a specific term project) because nobody else has the knowledge to run these systems, and since FTE salary is capped (well under six figs USD), nobody would apply for the job if they had the knowledge/experience anyway.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

CLAM DOWN posted:

Non-US public sector here. Contractors absolutely are cheaper than FTE. You have to look at way more than just salary - benefits, pensions, locking into union-based contracts, etc, all have a monetary cost.
We don't get pensions any more - sick and paid leave obviously make sense. Still find it hard to believe that those combined costs are higher than twice my salary. Because that's one of the reasons that our org has been required to reduce contracting positions in favour of FTE.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Methanar posted:

When you're finished, push up your config and open a pull request. Please write the pull request as you would in your normal course of work on a team.
Uh... We don't do any of this (yet?)
I've never used GitHub or done a push/pull request.

The conference I went to last week was all about NetOps doing DevOps... But we aren't there yet.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

GreenNight posted:

Just live where pot and abortions are legal.
Welp that rules my entire country out :australia:

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop
Holy crap is that 3 whole boxes of 10g SFPs? That's gotta cost about the same as 3 individual Cisco brand transceivers!

We're locked into Cisco due to security accreditation policies and previous purchasing decisions :(

We still have 10+ year old switches in service. Guess that's what happens when you're not private sector :sigh:

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

George H.W. oval office posted:

You ask about on call schedules. Have they had many after hours incidents? What are their expectations on after hours work?

Just straight up ask what you want to know.
Yeah I think this is important. Remember, the interview is for you too. Unless you want to start a job and quit in 3 weeks, ask the dealbreakers to save yourself some time.

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

AlternateAccount posted:

I am not sure there's a way/timing to push updates that people won't gripe about. There's better ways, but people always gripe.

It's called the weekend. I hate losing my tabs and open programs too, but I'd rather once a weekend than mid-week

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

CLAM DOWN posted:

Or become a middle manager in the public sector and take the position to your grave
But didn't you hear? You should chase the money. Even when you lose job stability and are expected to work long hours without overtime, and are lucky to take 1 week PTO a year.

Money!!!

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Defenestrategy posted:

I pitched to my boss to get the entire IT staff clearance so we wouldn't have to move any of this crap out, could still use the room, and maybe help the compliance team with their IT needs.

Apparently this wasn't in the cards.
That's fine. When they have IT issues, you can screw them around in the name of "yep, no problem , we just need to organise a time for you to escort us in the room. Oh, you're free now? We're not."

It's a balancing act though, a few jobs back, we (IT team of 2 people) were always tasked to escort contractors for infrastructure works because we had access to almost every room in the secure building. And we're talking the type that's "no, the contractor can't be left unattended. And you can't have your phone in this room". Gotta love newspaper puzzles!

PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

Internet Explorer posted:

I'm at the pint where I am ready to murder anyone who works in IT who doesn't use a password manager. I am sick of arguing with people that no, passwords do not belong in Word documents or text files or OneNote or wherever else the gently caress you jot down random notes.
Lmao we are bound by certain security rules as to approved applications on our networks. (Non-US)

Guess how many password managers are approved by our higher security authority?

Zero. (I save mine in a password protected OneNote tab)

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PancakeTransmission
May 27, 2007

You gotta improvise, Lisa: cloves, Tom Collins mix, frozen pie crust...


Plaster Town Cop

klosterdev posted:

- How to crimp
- How to punch
Like other than emergencies... It's cheaper for me to grab a new cable than spend my time crimping. And we have contractors do it all anyway.

orange sky posted:

What

How

Was it sinkholing the entire network?
I've heard stories like this "we don't run Spanning Tree because our admins know how to avoid loops"... But they didn't account for those dastardly users

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