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chocolateTHUNDER posted:As someone new to IT, how do I handle poo poo like this? A few times a week, my office gets calls like this and I'm usually the one to answer. By the time I sort out if they're a client that actually needs help or not, they're usually into their whole spiel already. "I don't know who you are. I don't know what you want. If you are looking for a commission, I can tell you I don't have money. But what I do have are a very particular set of skills, skills I have acquired over a very long career. Skills that make me a nightmare for people like you. If you let my hang up now, that'll be the end of it. I will not look for you, I will not pursue you. But if you don't, I will look for you, I will find you, and I will DDOS you."
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Mar 31, 2015 20:10
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Nah. People just buy it for the articles.
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Apr 9, 2015 01:24
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Dr. Arbitrary posted:The datacenter for a major Porn billing company is in my area. I think that'd make work a little weird at time. Welcome to life at pretty much any hosting provider ever.
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Apr 9, 2015 02:00
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GOOCHY posted:
Welcome back to the fold, brother. May the blessings of Pit Beef and Bergers Cookies be upon you.
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Apr 10, 2015 14:09
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Listening to Blue Angel for hours on GoDaddy hold literally killed my soul.
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Apr 14, 2015 17:27
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Docjowles posted:I remember zealously extolling the superiority of Windows on x86 over all other OS/hardware combos. Then I graduated from middle school. 
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Apr 16, 2015 22:29
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Tab8715 posted:
Dude. My agency's entire upgrade path for everything ever hinges directly on the question "Can we make it work with our 3270s?"
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Apr 17, 2015 03:49
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Why to we have unholy password requirements? PCOMM Why are we still on 32-bit windows? PCOMM Why did we have NT4 until Vista was old? PCOMM Why do we have to name all the new laptops the exact same as the desktops we are removing? PCOMM
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Apr 17, 2015 06:08
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SaltLick posted:turns out IT hell is a chicken coop and -1 degrees Celsius IT Hell froze over? Time for emacs to shine?
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May 7, 2015 01:01
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insidius posted:poo poo Get your meds fixed and get your Aussie rear end out of there.
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May 11, 2015 23:17
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insidius posted:I am speaking to lawyers and our fair work systems. God dammit. Stop being smart and cautious and dish us some dirt. DOAN DO EET
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May 15, 2015 03:13
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insidius posted:Exactly. Yo I'm gonna need a picture of an alcoholic beverage and a sign with your username on it.
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May 15, 2015 03:52
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It's that time again. https://youtu.be/6M17aG_Po2Y?t=47
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May 15, 2015 05:51
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Methanar posted:
Fixed.
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May 16, 2015 06:28
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Tab8715 posted:What's SVM? AMD's version of VT-x.
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May 19, 2015 15:35
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Am I being too much an overly sensitive tumblr/reddit if I think it's not such a good idea if one of our new password recovery questions for full-disk encryption is "Where were you when you heard about 9/11?"?
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May 22, 2015 14:59
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Vulture Culture posted:I can just imagine being a rep who has to ask this over the phone and receive the answer "when mom called to tell me dad was dead" I should clarify: This is not "customer-facing". It's internal to the agency and only displayed to the user automatically, not used by the helpdesk. And yes, it's a Federal agency. And yes, it's one that has an annual memorial ceremony because it had one of the largest pre-9/11 terrorist attacks on one of its buildings.
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May 22, 2015 18:13
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I threw this out in IRC tonight and got conflicting responses, so I'll toss it here: How receptive have companies with established PTO accrual policies been to increasing PTO rates through negotiation in lieu of salary negotiation? I'm really trying to make this contractor position hold out for another year so I can work on getting picked up federal, but if I can't get them to break on either salary or PTO (120 hrs total a year is too low to the point where I feel my Health Insurance is mostly wasted since I can't even find time to see a doctor), I'll need to start looking for something new sooner, rather than later.
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May 29, 2015 03:57
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Just to clarify, my initial request was about trying to get upped PTO in lieu of a salary increase since I'm almost 100% certain that they aren't going to cave on the money. But here's a fuller accounting of the situation for those who were questioning why I was on about 120 hrs: 1. We never actually get 120 hrs. We've lost about a week every year that I've been here to inclement weather. (They'll close the building at the drop of a hat to appease the Feds, but contractors have to eat that time as PTO.) 2. The contractors have to park in a satellite lot about a half a mile away through a couple of security checkpoints. This makes ducking out in the middle of the day to hit an appointment a giant pain since it's almost a guaranteed 20 minutes to get upstairs, sign out, and hoof it down to the car. And again on the way back. If I want to hit a doctor 30 minutes away (pretty much the minimum to get anywhere decent), I'm eating a minimum 2 hours of travel, before I even factor in the appointment itself. 3. Our contract got flipped in a pretty shady fashion last year to the CEO of the previous contractor's son's firm. All PTO accruals and balances got reset. It'll be 3 years until anyone is up to the higher tier of accrual. We aren't even sure they aren't going to flip the contract back at that point. 4. When the contract flip happened, everyone who stayed was forced to take a pay cut. Then we got told that that rate is locked in for the foreseeable future. No raises. No promotion potential. Take this amount or leave it. 5. The contract also contains no Training budget. So, despite the entire rest of my team going to regular training on the new products we support, I get nothing. I'm left to wait until stuff hits production and try to figure it out wholesale while the rest of the team has had weeks of training on it. 6. There's no OT. This is partially a factor of my politically weak branch chief not having the budget or not caring. Either way, there's been implications that I should be willing to stay late on projects, but I've made it clear that if they are giving the Feds OT to stay, I won't be staying for a promise of maybe some off-the-books Comp time. 7. Yes, I do have some outstanding medical conditions that I'd like to see some specialists on the regular for. Eating half a day for each one once a month for the next few months would wipe out any PTO I gained during that period. Sure, some people obviously have it worse, and it wasn't designed to be a big complaint post, but I guess folks took it that way. I was just looking for advice (and still am, since this part got largely ignored) about negotiation for extra PTO since they don't seem to want to spend the money on paying me or training me, and I feel like something needs to give.
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May 29, 2015 21:11
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evol262 posted:I didn't take it as a complaint post. I saw the "employee rights in the US lolol" as complaint posts. I'm making $15k less than the starting rate for a Fed for my exact position ($23k less than what I'd be getting as a Fed 3 years in), getting 45% of the PTO I would be starting at as a Fed, and getting punted down the hill to park in whatever poo poo weather we have today. Also, I forgot that contractors are prohibited from teleworking, even though we all are in the process of getting new laptops as desktop replacements because "contractors can't have it until every single Fed in the Agency gets it, nationwide". Every Fed on my team is already at 2 days/week and they are starting negotiations for a 3rd. Guess who is absorbing all that extra hands-on-a-box work? Spoilers: Me. I'm the only contractor on my team, so I'm the only person here often enough to be reliable. I have a line of people at my desk waiting for me to come in every day. RE: Overtime. It's cool that they don't want to pay me for anything beyond 40. I just don't feel that they have a right to expect me to work past 40 on them ~pinkie swearing~ that I'll get some off-book Comp time in the end. And let's not forget the constant "but he shouldn't be doing that he's ~a contractor~" bullshit I have put up with from the pricks who resent that they brought me in to do the things they aren't competent to do. YO THIS IS MY COMPLAINT POST.
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May 29, 2015 21:41
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MC Fruit Stripe posted:Silicon Valley is maybe the worst sitcom on television, get out of here.
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May 30, 2015 00:24
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You need a blog.
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Jun 10, 2015 06:00
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Password-chat: SAS Edition http://espn.go.com/mlb/story/_/id/13105463/jeff-luhnow-denies-using-old-passwords-left-st-louis-cardinals-houston-astros
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Jun 18, 2015 19:47
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MC Fruit Stripe posted:I've not weighed in on this discussion so here's my contribution: I don't give a poo poo. Study a lot, learn a lot, do a lot, get a lot of certs, and get better jobs. Bootstrap up, y'all.
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Jun 21, 2015 22:40
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GOOCHY posted:This thread is way too slow during the day. Entertain me with your tales of woe. "Official policy is to have two PST files per user. We do not have the resources for a long term solution on the server for users with 3 to 10+ PST files." - Actual e-mail received today.
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Jun 25, 2015 20:09
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Dr. Arbitrary posted:Anyone know a good solution for charging dozens of iphones at once? I've got a department that uses them as a paging system and I'd like to replace the nest of power strips with something reasonable. Get some 10-port charging hubs? http://www.amazon.com/Sabrent-Family-Sized-Charger-Technology-AX-TPCS/dp/B00OJ79UK6/ref=pd_sim_147_4?ie=UTF8&refRID=079YVYB8NTWBTQP8AK9M
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Jun 28, 2015 18:34
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Internet Explorer posted:Yeah, until you realize Xerox is literally the devil. Sounds like his rep is Elizabeth Hurley. Checks out.
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Aug 7, 2015 15:44
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Roargasm posted:I'm a renaissance admin Not a very good one if you are linking private videos.
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Aug 11, 2015 21:03
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QuiteEasilyDone posted:I'm not sure if it's a personal crisis speaking, but I don't think I can keep doping the work I'm doing anymore. I've hit a brick wall at the helpdesk level as it appears that no one wants to take a risk on hiring upwards someone without the papers, but has around 2 years experience in helldesk for mixed windows environments. I know a lot and talking with most people in the industry agree that I should move on to an administrator or engineer role be it junior or newish. The problem is I hit the HR wall and can't get over it. Things I hear is that I'll be told "Perfect" on the interviews, go in depth with what I'vew worked on, and then get a notification 2 weeks later that they'd like to pursue more seasoned candidates or take my application to a multilevel role to mean I want to apply to their helpdesk role. If I was bringing down 30 hours of OT a week, I'd be getting blackout drunk when I got home Friday night and when I woke up Saturday afternoon, I'd be phoning a call girl so fancy she would come with her own bag of blow.
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Aug 12, 2015 04:18
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Dick Trauma posted:You can make more money by lying? No. 
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Sep 15, 2015 18:20
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https://www.youtube.com/watch?v=bLHL75H_VEM
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Sep 28, 2015 14:52
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If you ever want to know what is not blocked, find the least technical employee in your area. They'll know. Where I'm at, things are under mega-lockdown. No video/audio streaming (including YouTube), no Imgur, nothing that even remotely looks like a social site, even if it's something like a tech blog full of code snippets. However, our ancient semi-retired lady on the night shift grabbed me before I left last night to fix her sound so she could watch Amazon Instant Video.
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Oct 8, 2015 14:59
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Apparently, I'm solo calling candidates to "phone screen" them for technical ability for a job I don't do in a branch I'm not in, with no questions or material provided other than the candidate resumes and a statement of work that doesn't match the duties of the person they are replacing or the expectations of the branch chief in question. I'm also a contractor screening other contractors with virtually no input from the feds. :Wednesday:
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Oct 14, 2015 18:47
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I pulled the RAM from a testing laptop to diagnose a problem with one of our production laptops. Informed my team lead who has custody of the laptop so he wouldn't worry. Came in today and found an email from the idiot on my team who keeps starting poo poo with me telling the team that he had noticed the RAM had been "stolen" and that he had gone to the branch chief and they had filed a report with the Federal Police. I need a new job stat. PS: Yes, I already walked the RAM back over to the branch chief, told him that I had cleared this with the team lead, and he told me he'd be calling back the FPOs to cancel the manhunt currently underway.
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Oct 22, 2015 15:15
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Judge Schnoopy posted:Ugh gently caress that there's no way I'm calling Comcast to open port 3389 to my home PC's IP address. The day my ISP takes away firewall control on my home network is the day I get a new ISP. You leave RDP open to the outside world? 
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Oct 22, 2015 19:56
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Super Slash posted:What the hell kind of place is this? I mean jumping the gun about theft is one thing, but completely bypassing company policy and going straight to the police is loving nuts. BaseballPCHiker posted:Where the hell do you live and work that the police would "investigate" a missing stick of RAM? Do they send people to the gulag if they take a vga cable home with them by accident after a meeting too? A semi-secure IT HQ for a major civilian federal agency. Federal police are technically the ones you go to with any actual theft issues, but you'd usually ask around on the team if anyone was actually using the stuff before you went off half-cocked and opened an actual criminal investigation on the subject. I mean, I would. We'll see how this plays out, but my boss wasn't too happy that I had to call him on his personal cell when he's taking the day off to explain the situation to him (so he didn't get blindsided when he came in on Monday).
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Oct 22, 2015 21:11
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Toshimo posted:A semi-secure IT HQ for a major civilian federal agency. Federal police are technically the ones you go to with any actual theft issues, but you'd usually ask around on the team if anyone was actually using the stuff before you went off half-cocked and opened an actual criminal investigation on the subject. I mean, I would. We'll see how this plays out, but my boss wasn't too happy that I had to call him on his personal cell when he's taking the day off to explain the situation to him (so he didn't get blindsided when he came in on Monday). Also, to be clear, the RAM wasn't taken off-site, it was secured in my desk because I was using it to test a machine on-site. He literally called the cops on me because I was doing my goddamn job. gently caress this place. It's  time.
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Oct 22, 2015 21:13
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psydude posted:This sounds like so many of my federal clients. Hey buddy, got anything local for me?
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Oct 22, 2015 22:18
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mewse posted:What did they think was going to happen https://youtu.be/XQmBXEZEYtg
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Nov 1, 2015 16:14
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psydude posted:Only applies to unauthorized access where damage is done. If you're specifically and deliberately honeypotting them in order to film a documentary or whatever, it's going to be hard to prove that you were damaged by the intrusion and that the intrusion was unwanted. This is the reason why penetration testers aren't in prison (and why a good part of the penetration testing process involves a lengthy legal discussion on rules of engagement). I think what he's saying is more of a "Let's not give root access to a bunch of people who are clearly malicious because if they do something egregious like DDoS somebody from our box, it might bite us in the rear end."
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Nov 2, 2015 02:22
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