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Orcs and Ostriches posted:So we're looking at downgrading our helpdesk software because our current setup is more expensive and more overkill than we really require. We have some vendors showing us there poo poo, and I was going to suggest throwing Spiceworks into the mix and compare them all. I have no idea what your requirements are, but we needed some very basic ticketing software and SysAid fit the bill for us quite nicely. The alternative was a custom-built SharePoint ticketing system; thankfully the Director who was pushing that idea got shitcanned before it ever happened.
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Sep 18, 2014 01:14
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Sickening posted:My crazy ciso has just declared we have had a breech by Microsoft. She has stated that the "MS-PIM" account has performed unauthorized actions. loving lol.
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Oct 28, 2021 01:41
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GreenNight posted:Y’all need to relink those.
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Nov 3, 2021 20:49
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BaseballPCHiker posted:My current place is worried that they'll lose people left and right, so they recently added a bunch of benefits. Added a week of PTO across the board for everyone, different/better insurance, more half days, etc. They literally brought up "anti-work" and the great resignation several times in the last all staff meeting. lol, i can't even imagine this level of "give a gently caress" for your employees.
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Jan 12, 2022 03:44
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Thanks Ants posted:Google push everything towards GAM while saying they don't support using it. I haven't touched Google Workspace scripting in years and am both surprised and unsurprised that it still relies on lovely third-party python projects. M365 owns, Powershell owns.
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Mar 15, 2022 23:55
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Farking Bastage posted:I half rear end redacted this but I'm getting ready to send something to HR. I don't think I should continue to have to answer to the guy who had me perp walked 2 years ago who continues to gently caress with me. Delete that draft and call a lawyer.
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Apr 19, 2022 20:33
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BaseballPCHiker posted:That letter wont accomplish what you think
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Apr 19, 2022 20:47
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Goons, who doesn't hate their ticketing system? Share your wisdom.
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Jun 28, 2022 02:49
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Thanks for ticket system chat - I wouldn't touch Spiceworks with a 10' pole. I'll check out Zendesk. Coming from SysAid at my last job, which was fine/cheap/easy back then, but I think it's only uphill from there.
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Jun 28, 2022 22:47
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