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1gnoirents
Jun 28, 2014

hello :)
Unfortunately, free services dont usually have service. But what exactly does Yahoo want $100 for

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1gnoirents
Jun 28, 2014

hello :)

Scaramouche posted:

Are you sure it's on the up and up?
https://help.yahoo.com/kb/yahoo-account/support-free-charge-yahoo-sln6349.html?impressions=true

There was a hacking ring that was hacking Yahoo accounts and then pretending to be Yahoo and charging to restore the account.

That sounds more like it. Not getting any kind of support for free email is one thing, but being asked for $100 didn't seem normal based on the info

1gnoirents
Jun 28, 2014

hello :)

FinalGamer posted:

Ahhhhhhhh now THAT sounds like something yes. So okay, if my boyfriend somehow ended up contacting a scam-service and thankfully did not pay them by raging down the phone at them, what is the REAL Yahoo care number to go straight to them direct on how to reset a password?

If anyone knows better than me that is so I don't get sidetracked by false info or unrelated poo poo cuz sometimes these security centre sites are kind of dumb to navigate.

You have to sign in to view contact methods. There almost certainly won't be an easy way. It will likely be email support.

http://help.yahoo.com and click through.

Just keep in mind, if you don't remember the password, dont remember security questions, dont remember or cant access alternate emails, and never paid them or gave them any real information (cross checking credit cards) you won't get your password. You can't, because then anybody could. I have lost accounts from years ago like this, they are just gone.

If you have an important email address - I'm sure you or he is aware now- real security answers, real phone number authentication, real alternate email, and dont use Yahoo.

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