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Thanks Ants posted:Dual 24" 16:10 supremacy Yeah I thought we decided this was the right answer like 2 threads ago...
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Jan 2, 2018 23:53
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A ticket came in... The licenses have expired. 1/7/2018. I've been HOUNDING 4 different departments since November about the fact that they need to renew their Adobe CC subscriptions. Not a single loving response to any of it. The licenses expired on sunday and today has been an absolute shitstorm of "OH MY GOD MY PHOTOSHOP. I CAN'T WORK!" Good. gently caress you.
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Jan 8, 2018 22:58
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The Fool posted:My Adobe CC renewal was in August. I didn't ask anyone anything. I generated a report that broke out each subscription by department/user and sent it to our AP department. About a week later I got a notification that it was paid. I can't even begin to explain how jealous I am. I tried that last year and it didn't go so well. Each department still has to get a PO signed and completed and sent in to procure the software licenses and for some loving reason it still has to go through IT to actually place the order. On top of that, last year I proactively got separate renewal quotes for each department, created the PO's for them, Next year I'm taking the fuckit approach. "Sorry we don't do renewals. If you want a license, you can send us a ticket."
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Jan 9, 2018 00:45
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The Fool posted:Are you not on CC Teams? We are. Our finance department "doesn't feel like doing all that." And for some reason putting separate line items on a single PO is "heresy of the highest order!" Even though we do that for like a million other things. I'm not sure if I posted the saga of our new Xerox contract or not but it's been like 3 years and that whole rats nest is still hosed. We went 12 loving months without paying a single bill for absolutely no reason other than, Finance didn't feel like doing their jobs.
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Jan 9, 2018 01:00
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I think we can close the thread now. It's perfect.
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Jan 16, 2018 17:30
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Farking Bastage posted:The State department of Law enforcement can suck my dick. HAHAHAHAHA and here I am just trying to keep police officers from sharing passwords via email with other agencies. Seriously though supporting LEO can be a terrible thing. It's funny, every time somebody wants something they run around shouting "CJIS COMPLIANCE!" or "PUBLIC SAFETY!!" and they get what they want. But they can't be arsed to lock their cars, or computers or not share passwords for no good goddamn reason.
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Jan 23, 2018 17:19
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chin up everything sucks posted:Do I need to go into another rant about the clusterfuck that us UBNT's camera system? Because I can do it again, if people still want to use their camera system. After working for them for a brief period, I'm never touching anything of theirs that isn't a wireless AP. Please do. I bought a couple Ubiquiti switches, USG, and cloud key, thinking that I'd probably need them to power and control their special snowflake cameras. I haven't bought the cameras yet.
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Jan 31, 2018 19:43
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Judge Schnoopy posted:Put one of these in his office and point them straight at his head I've often wondered how long it would take Secret Service to track down someone aiming microwave dishes directly at the oval office (including time to realize that it's not just an AC malfunction), and why nobody has attempted it before.
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Feb 8, 2018 05:21
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quote:Subject: How Often Does Cisco Scan for Viruses? I have literally no idea what the gently caress she is talking about. We have Cisco switches and ASA's but that's about it 
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Feb 20, 2018 19:14
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Weedle posted:We have every user’s password in an Excel spreadsheet. The password to the Excel spreadsheet is the surname of the former director of the school. Kill me.  I understand all those words, but WHAT?larchesdanrew posted:Bossman just spent two solid days literally screaming at me every ten minutes about how the new copy management company I chose last year has ended up costing us twice our allotted budget for copiers and we're only halfway through our budget year. He's demanded a meeting with our sales rep and the regional manager so they can go over what they've been charging us. He's chewed me out in multiple closed door meetings for not keeping an eye on our copy usage. He's lambasted me for my poor planning and inability to make good decisions. Sooo did he just never look at the bill/invoice or what? Can anyone just walk up to him and say ridiculous poo poo that disparages you and he'll take it as fact? "larchesdanrew takes up too many parking spots!" "I literally cannot work because my daughter's ipad can't connect to the wifi!" "he ruined my space shuttle launch!"
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Mar 8, 2018 19:13
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larchesdanrew posted:Apology never came, the new drama is that our state re-accreditation is here; well, it was here weeks ago but they haven't finished the paperwork yet. They apparently do this every ~5 years, I think, and there's an "accountability committee" that meets weekly to discuss and prepare everything for this accreditation. Of the 200+ reports that are included in this, one is apparently a technology plan. In the 2.5 years I've been working here, this has never once been mentioned to me. This report is being submitted this weekend. Just create a 200 page word document from a template that is filled with jibberish. Somewhere in the middle just put "Plan: Fire my rear end in a top hat boss."
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Mar 8, 2018 22:17
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RFC2324 posted:All work and no play make larches something something. IMPACT ALERT.
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Mar 8, 2018 22:52
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What would give you that idea? https://twitter.com/SwiftOnSecurity/status/973916018996400128
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Mar 15, 2018 15:20
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SEKCobra posted:How do you misplace 20 of your high-end hardware?! I get not knowing where all those FE Netgear switches have disappeared to, or where all your DDR2 ram is, but loving 10G Fibre modules?! We've got at least 10 of each of these doing absolutely nothing. Every once in a while I find them floating around in the wild. We spent a small fortune to procure them, only to find out that we couldn't get them working so we bought different modules.  Oh well?
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Mar 19, 2018 23:40
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DigitalMocking posted:I present without comment: Buy them a second raspberry pi.
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Apr 19, 2018 18:24
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ChubbyThePhat posted:The scan the QR code to get the image, which you can embed in a pdf and save. Here we go again! e: I think this is where it ended  oh wait! 
GnarlyCharlie4u fucked around with this message at 20:29 on Apr 24, 2018 |
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Apr 24, 2018 20:06
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oh man now yall have me combing the archives for nostalgia. https://forums.somethingawful.com/showthread.php?threadid=3564747&pagenumber=560&perpage=40#post445983555 http://tindeck.com/listen/xbbtk
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Apr 24, 2018 20:41
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lol holy gently caress. our Sr SysEng just accidentally deleted our NetApp's service account. Whoops. LOL HOLY gently caress THEN HE DELETED ALL OF OUR SHARES. GODDAMNIT
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Apr 24, 2018 22:31
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Sormus posted:Its an Albany expression Can I see it?
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May 2, 2018 21:40
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Renegret posted:Just last month, I realized I had been using a 100mbps home router for the past three years. This only upsets me because I spent 3 months on the phone drat near every day with Comcast trying to get my "Gigabit" speed internet working. I told them it was probably a configuration issue at the local switch station. Also wasted 8 vacation days on having a tech come out to my house and replace the same cable over and over. One dude actually looked at my modem and said "did you buy that from us?" I told him "no, and don't even begin to suggest it might be the modem, I've tried 4 modems." He turned out to be pretty cool and was genuinely curious about general networking knowledge. He even started asking questions about how to do his job when I explained that the modem signal graphs don't tell the whole story. he should also check the CTMS at the local switch point and see what he's getting for Upstream stats; ICFR, SNR and Rx -db. When it did work (which was maybe 4 hours out of a whole day), it was only 50mbps. When they downgraded me to 300mbps it was still only coming in as ~50mbps. I would have just said gently caress it and left it at 100mbps but I was only getting 2mbps upload, and I just spent a lot of money on a whole bunch of Ubiquiti equipment and a rack and stuff to build out a really nice home network and I'll be damned if I was going to give up at that point. Eventually Comcast figured out that it was ~*SURPRISE*~ a misconfiguration at the local switching station. They put me on a new port and everything was magically all better. Now I have Gig down and a BLAZING 30mbps upload speed  I'm not even going to attempt to run backup jobs from my NAS to an S3 bucket. I'm just backing everything up to a couple HDD's and mailing them to a family member. I would have told Comcast to gently caress off and gotten a 4G hotspot instead but the wife wants to watch broadcast TV :smithcide:
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May 9, 2018 18:57
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stevewm posted:Your assuming they have any internal communication at all. Given my many interactions with Comcast, I can only assume they don't. Tech showed up at my house to bury my cable. I said, "sure, go for it." They immediately left. Another tech shows up 30mins later to bury my cable. I said, "sure, go for it." They immediately left. First tech comes back 3 hours later and asks me where my cable is buried. "What the gently caress? you just said you were here to bury it 3 hours ago! It's not buried. It's laying in my yard right there." He leaves again. Second tech comes back and says that he can't bury the cable because it's on the wrong side of the house. Whatever the gently caress that means. A third tech shows up, and just starts trenching around my house. I come out and ask him who he is and what he is doing. "I'm with Comcast I'm here..." I interrupt with "let me guess you're here to bury my cable?" He loving buries it! A fourth tech shows up after the cable is buried and says, "I'm here to fix your internet." I told him I have no loving clue what he's talking about and send him on his way. An hour after the third tech left the second tech comes back and says they're gonna have to drill a hole in my house and run the cable inside all the way across. I say, "what cable?" and he scratches his head looking for the cable that he could swear was just there a few hours ago. I call Comcast about the 40bajillion loving visits I've had from their techs that day to find out what the gently caress is going on. They tell me that they have no idea what I'm talking about, there's nothing scheduled, and that I need to schedule an appointment if I need to have my cable buried. Their next appointment availability is in 3 months. I never saw that first tech again...
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May 9, 2018 22:10
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Jonny Nox posted:Who in 2018 even uses CDs as part of their daily workflow? quote:Disk access mouse cursor? Archives of Bonzi Buddy Cursors
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Aug 22, 2018 22:01
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I think I just got reprimanded for admitting that something is broken... So, like when someone says "hey what's wrong? Is <thing> broke? what am I supposed to say? No  ?"
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Aug 30, 2018 22:28
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Hooray Friday! Network Eng is on vacation today after making some changes to the DHCP range on the VPN tunnel late last night. I come in this morning and none of the phones work. But they all have IP's. Looks like there's no route from the network the phones are on, to the network the phone server is on. tracert... oh hey look at that they're not using the VPN oh hey look at that the tunnel is using a subnet mask that doesn't include the new dhcp range Well played network dude. Enjoy your vacation. 
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Aug 31, 2018 18:59
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MF_James posted:"I made huge changes overnight, barely documented, validated nothing and I'm turning my phone off for vacation as soon as I send this, have fun!" "Gotta keep you on your toes"
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Aug 31, 2018 19:04
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Judge Schnoopy posted:We have a specific operating rule named after two engineers, the 'James Frank Rule', that urges people to not make changes before going on vacation. I think you can guess what those two engineers did to earn the title. To be fair to the Engineer in question... He was out sick, and came in to do whatever my boss BEGGED him to do before going on vacation.
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Aug 31, 2018 19:40
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An email came in... Good on the user who didn't just blindly click the link :3
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Sep 4, 2018 21:22
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Email came in:quote:I think I may have clicked a bad facebook link on my phone. Could I have my phone scanned for virus? I replied telling them that they can just factory wipe their phone, but does anyone know of legit Android antivirus software? Is Trend Micro any good?
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Sep 12, 2018 19:33
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Holy poo poo I just got a good one. User's Samsung phone is sending the same emails over and over literally hundreds of times. Recipients are calling her and letting her know that they just received the same email from her about 100 times I check the outbox and sure enough there they are still stuck in there because attachments are too large. But clearly, the emails were sent. Another user (confirmed) and possibly a third, just had the exact same problem. I saved all the emails in the outbox to the drafts folder to clear out the outbox and hopefully that fixes it, but LOL at Samsung's email client making GBS threads the bed and spamming a bunch of people.
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Sep 12, 2018 22:19
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Johnny Aztec posted:to make, watch, or discuss someone getting caught with it at work? Well if this is my last job it's all three and then he shows you his brand new RealDoll (except it's not the whole thing, it's only a cloud).
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Oct 12, 2018 20:37
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Agrikk posted:*scratches needle across a record* wait. What? Well not a whole real doll. Just a butt. Apparently the whole thing was a little too expensive and not portable enough. Just the butt was the 'best value'.
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Oct 15, 2018 17:45
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Thanks Ants posted:If I have a wire and it needs to plug into something then I'll terminate an outlet. If there's no space for an outlet then I'll punch it down into one of those inline sockets. Crimping can gently caress right off. Crimping stranded wire for patch cables is cool and good. If it's solid core then just punch it down to a jack and shove it in a surface mount box or something and use a patch cable from there. Crimping solid core wire is awful. Also, having to use those terrible through-end rj-45 connectors. Those things are the worst. Even if you have the special tool designed for YOUR BRAND of end, it still won't do a perfect job every time and you'll wind up with lovely crimps. I mean honestly, I've never seen so many "oh my god I'm afraid of cables" posts in one place. Then again I suppose it's one of those 'to each their own' sorts of things. I honestly like doing structured cabling. It's easy and mostly mindless once you get the hang of it. Once you get all 500 cables pulled into the switch room it's very much a ~*headphones on, world off*~ sort of job. Then once they're all punched down to the dozen or so patch panels you can get to work making your own custom length patch cables. As for the fluke toners... for the most part they're nothing special. At least not compared to any other brand. If you can find one that has an indicator light then go with that. But for the most part they're all the same. I'm partial to my Greenlee because the probe is really good at mitigating interference. Although having the cable tester built into the toner/probe like Fluke does is sort of nice.
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Oct 26, 2018 22:42
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MF_James posted:I can't tell you how many times the garbage toners will happily light up but data still will not pass through a jack, as soon as I have the tech punch the jack down again magically it starts working. Yeah if I'm paying someone to run cable, then they're gonna provide me with a cut sheet and certify each drop. If even a single one of those turns out to be hosed, they're coming back and fixing it. Net 30 means I have plenty of time to test them myself or at least find out accidentally if anything is hosed.
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Oct 26, 2018 23:12
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Entropic posted:Another ticket came in from this client who kept reporting the same kind of issue for what seems like a year: they have a voicemail module they call in to to set who is on-call for the night, and it supposedly doesn’t work half the time for one of the options. They call in, hear a menu that says “press 1 to put Alice on call, press 2 to set Bob on call, press 3 to set Carol on call” etc with like six options. You press 2, you hear a recording say “Bob is now on call” and then it disconnects, and now when you call the after-hours line it should forward to Bob’s cell phone. I hate phones. I hosed up and one day told like 20 users to come in to see me for help entering their new passwords on their phones so they could access their email. Not that I hadn't instructed them how to do it before; I even made a nice 30 second phone-friendly video and word doc and sent it to everyone to show them how but for whatever reason these people were too inept / lazy to do it themselves. Some have had tickets open for as long as 8-10 weeks. Anywho, I had free cycles one day that week because I was just working on contract stuff so I knew I'd be glued to my desk. Almost everyone came in and had their AD passwords reset (surprise they never use computers apparently) and entered on their phone's email client. Cue 60 days later when I receive 20 voicemails from the same people saying they're coming in to have me 'fix their phone'. FML what have I done??? 
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Nov 23, 2018 06:22
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A ticket came in.quote:Tricky links below? It appeared to come from a legit Citrix email so I asked the sender to let me take a look at the email header info. Then my boss intervened and said it is clearly a phishing scam and that the user must permanently delete the email at once. Well it's not a phishing scam. It's just a terrible email. e: and as punishment for pointing out the fact that he was wrong I am now being told to investigate "how they could have their company email to sign up with ShareFile" double edit: case closed 
GnarlyCharlie4u fucked around with this message at 17:14 on Dec 5, 2018 |
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Dec 5, 2018 17:09
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MF_James posted:Oh hey thanks, we just got a ticket for this from a client as well, of course gently caress the number of times I've asked for the email to be sent only to have it forwarded a dozen times... gently caress the number of times I've had to teach the same person how to attach an email.... gently caress the same people who do it every goddamn time and why the gently caress are they the only ones who get and report phishing attempts?
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Dec 5, 2018 17:16
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Sirotan posted:https://www.knowbe4.com/phish-alert I've been trying to make the case for KnoeBe4 for quite some time now, but to no avail. mythicknight posted:Anyone log all their SIP router messages to a log server or appliance for record keeping? yup. /var/log/asterisk/sip<date>.log ...well sometimes. we weren't doing it at all. then we were asked why not? then some poo poo broke (unrelated) then we were told to turn it off because ~obviously~ it was too much for the system to handle. Then some poo poo happened and we were asked why we weren't logging... rinse, repeat. e: alternatively /admin/config.php?display=logfiles in the freepbx admin page. GnarlyCharlie4u fucked around with this message at 22:50 on Dec 5, 2018 |
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Dec 5, 2018 22:11
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We have some live streaming encoder appliance / service for meetings. Apparently somebody unplugged it from the network, then plugged it into I figured out the problem, got it back online before the meeting, asked the person responsible for running the meeting if everything was good, got a thumbs up, and left.  An hour after the meeting started I apparently got an email saying that poo poo is broke, but I missed it because I was parked in traffic for the last hour and a half and didn't see it until I got home. Protocol is to call the helpdesk if poo poo is hosed. Also protocol is that there is no such thing as an 'urgent meeting support ticket'. Then I got this gem: quote:I request that someone who knows what they are doing be assigned to make sure the video feed works for every meetings since it seems we will be meeting in the community center for a measurable part of 2019. I need to be able to tell everyone that they have a reliable place to view meetings on the web.
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Dec 11, 2018 05:43
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Methanar posted:I found the problem. I'm on call so I'm supposed to be watching my email this week unfortunately. Actually, who am I kidding? I would have seen it anyway.
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Dec 11, 2018 05:51
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bitterandtwisted posted:Do you get paid in leu for that or are they stealing 12 days of wages from you? well that's what my boss has promised me. I could have him file a memo with HR to extend my vacation cutoff till the end of February, but he refused to, saying that he is trying to get it paid out instead because "we are just too busy." On the flip side I put in for a bunch of vacation days in November and December way back in August but the majority of them got denied "because someone else has already taken that day off." The policy has always been that 2 people can take off and I didn't see a single one in the calendar so I thought I was just getting my chain jerked. I tried again recently to take a couple days off next week and was told again that we're too busy. BUT then the helpdesk guy put in for 2 of those same days and got them immediately. WHAT THE gently caress?! I want to confront my manager and boss and stand up for myself but I already know how that's going to turn out. I'll get a mix of "you're too important right now, we can't operate without you... you're irreplaceable and we need you" followed immediately by "by the way we're putting you on a performance improvement program and probation as a means to strongarm you into sitting the gently caress down and shutting the gently caress up." I just watched 2 other people go through the same thing amidst our dept already being woefully short-staffed and 2 other people quitting. Geemer posted:hfgjhgjhgSounds to me like you've got roughly the rest of the year off. Considering holidays, it's not even 80 hours left in the month. Now I have an ace up my sleeve if I wanted to really say "gently caress you" and just take off. I had a baby back in July and I've still got FMLA covering any leave I might need to take. I COULD just take off, claim FMLA and be completely covered, but I have a feeling I'd be facing months of negative performance evaluations and terrible 1 on 1 meetings and performance improvement programs. I just need 18 more months and I get my pension. I think I'm going to start a countdown calendar.
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Dec 11, 2018 17:21
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