|
Problem description: I have a Dell Precision 7560 laptop, and if I ever try to connect headphones to it, it randomly changes volume and mutes/unmutes and just generally wreaks havoc. Attempted fixes: I tried checking for updated drivers. I even went to the Logitech website and looked there. Tried Dell drivers. Tried different headphones. Nothing. I eventually gave up and used USB headphones. Right now it seems to not freak out when something is plugged in, but it also doesn't produce any sound. I just tried now with a speaker and no sound from that either. I can't imagine there's any fix that isn't just "find the correct drivers", but maybe someone knows something I don't. Recent changes: It's had this problem since I received it. -- Operating system: Windows 10 Enterprise System specs: Dell Precision 7560 Location: Germany I have Googled and read the FAQ: Yes
|
#
?
Oct 27, 2022 18:12
|
|
|
|
| # ? Apr 26, 2024 23:07 |
|
|
Sounds like the connection between the port and the motherboard is hosed. The random volume changes and mutes/unmutes were probably from when the connection was just on the verge of breaking and the laptop detected it as you pressing buttons on one of those little remotes headphones sometimes have in-line. Those work by shorting wires through a specific resistor, which the system then has to interpret.
|
|
#
?
Oct 27, 2022 18:27
|
|
|
Geemer posted:Sounds like the connection between the port and the motherboard is hosed. The random volume changes and mutes/unmutes were probably from when the connection was just on the verge of breaking and the laptop detected it as you pressing buttons on one of those little remotes headphones sometimes have in-line. Moving the wire or making noise into the mic seemed to more frequently cause problems, so I had assumed it was interpreting the random weak signals as commands. I hadn't thought of it as potentially a hardware issue. That might be it... Now that I think about it, I can't remember how new it was when I got it. It's a laptop my job issued me.
|
|
#
?
Oct 27, 2022 18:36
|
|
|
I've had a few of those Dell Precisions and despite my best efforts, I never managed to get the audio jack working properly without the garbage Dell Waves Maxx bloatware installed. I would try cleaning out everything audio related and doing a fresh install of that garbage.
|
|
#
?
Oct 28, 2022 01:24
|
|
|
~Coxy posted:I've had a few of those Dell Precisions and despite my best efforts, I never managed to get the audio jack working properly without the garbage Dell Waves Maxx bloatware installed. If this is just a thing that all Dell Precisions have and the solution isn't great, I'll probably just stick with the USB headphones and hope work gives me a new laptop eventually. I don't want to delete all the drivers and then find out the USB one now also doesn't work or something, haha. I guess it would make meetings less annoying if I can't hear anyone though.
|
|
#
?
Oct 29, 2022 16:18
|
|