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Speaking of PST files... Abandon hope for getting them from Rackspace: https://www.bankinfosecurity.com/rackspace-blames-zero-day-exploit-for-ransomware-hit-success-a-20849
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Jan 4, 2023 16:32
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The greatest joy I'm capable of feeling is knowing that I gave the tv station a roadmap for migrating off of rackspace 7 years ago and they scoffed at it. As of a month ago they were still on rackspace and literally everyone hates it. The CE has tried to migrate them to O365 several times but he can't figure out how to actually do it and just ends up loving up the routing for a full day at a time before having to roll everything back.
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Jan 4, 2023 17:00
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Fresh gripe for new thread: The app I work on searches a client's data for bad things, which it flags as "violations" of internal best practices. The client sometimes complains to us that we've found false positives in our weekly reports. Only they don't use the term "false positives". They say "false flags". Subject: False Flags 1/3/2023 "Hello! Happy Monday!  I would like to share that our latest report has 4 false flags, with the following details..."I guess because they heard the term on the news, but ... I just keep wanting to butt my way into the client conversations and be all like NO PLEASE STOP USING THAT TERM, YOU DO NOT KNOW WHAT IT REFERS TO. gently caress But that's not an in-my-lane kind of thing
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Jan 4, 2023 17:06
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I mean... you used the term yourself. It's flagging things. Falsely. "False flags", if you will.
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Jan 4, 2023 17:33
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Arquinsiel posted:I mean... you used the term yourself. It's flagging things. Falsely. "False flags", if you will. Its this. It generates flags. Sometimes they are false.
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Jan 4, 2023 17:35
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Just say false positive immediately after they say false flag. Every time. I hear people love that. 
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Jan 4, 2023 17:39
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I still get tickets asking for help with the "coloured" printer 
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Jan 4, 2023 17:53
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TITTIEKISSER69 posted:I still get tickets asking for help with the "coloured" printer Maybe they spilled the toner all over it.
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Jan 4, 2023 18:04
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Give them the oldest vacuum cleaner you can find and then clock off
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Jan 4, 2023 18:19
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False positive flags
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Jan 4, 2023 21:34
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TITTIEKISSER69 posted:I still get tickets asking for help with the "coloured" printer
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Jan 4, 2023 21:48
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DACK FAYDEN posted:a Brother? loving 
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Jan 4, 2023 22:18
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Jan 4, 2023 22:26
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DACK FAYDEN posted:a Brother? 
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Jan 5, 2023 00:04
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DACK FAYDEN posted:a Brother? 
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Jan 5, 2023 01:20
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My Gripe is that the Brother business/workgroup class color printers are 100% out of loving stock everywhere. I don't even care that they're like $700, just please sell me one.
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Jan 5, 2023 03:11
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DACK FAYDEN posted:a Brother? 
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Jan 5, 2023 03:35
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DACK FAYDEN posted:a Brother? I made a similar joke a few years ago and got a sixer for it, so uh tread carefully I guess. (Not intended to relitigate the probe)
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Jan 5, 2023 04:56
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lol, I knew that was going to come up and I don't blame you. I couldn't remember who it was. I still don't love the joke, tbh, but it feels like less of a stretch. I dunno. In short, modding is a world of contrasts and at least it was only a 6er I guess. [edit: Now I remember, I think what pushed it over the edge for me was that it was something along the lines of buying a Brother. Again, I dunno. I do still think it's a tread carefully kind of thing.] Internet Explorer fucked around with this message at 05:47 on Jan 5, 2023 |
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Jan 5, 2023 05:42
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Its the kind of joke thats risky because it has to make every button haver who sees it laugh or you eat a probe That said, sometimes its worth the risk for comedy
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Jan 5, 2023 17:10
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Speaking of a risk of comedy, after over 400 applications I finally got a response. I have an interview tomorrow. Let's see how my particular brand of luck demolishes this opportunity 
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Jan 5, 2023 17:55
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Break a leg. Theirs if you have to.
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Jan 5, 2023 18:28
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Internet Explorer posted:Break a leg.
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Jan 5, 2023 19:55
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Internet Explorer posted:lol, I knew that was going to come up and I don't blame you. I couldn't remember who it was. Yeah I think it was Bob "COVID isn't that serious" Morales who posted something like "I just bought a Brother for $59" and I said something like "jesus dude that's been illegal for 150 years what the gently caress is wrong with you". I was fine with the probe and: RFC2324 posted:Its the kind of joke thats risky because it has to make every button haver who sees it laugh or you eat a probe this, basically. Anyway the real joke is Internet Explorer.
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Jan 5, 2023 21:06
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I like to think of it as the universal punchline to every joke. The gift that keeps on giving. Thank you, uncreative younger me.
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Jan 5, 2023 21:14
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to be fair if a joke is that good then a 6er is a good way to memorialize it in your rap sheet for all time
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Jan 5, 2023 21:19
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I got like a dozen tickets today, I spent my day sleeping at my desk and occasionally reassigning them to different groups because our call center is dumb as hell.
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Jan 5, 2023 21:20
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Internet Explorer posted:Break a leg.
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Jan 6, 2023 03:50
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Renegret posted:I got like a dozen tickets today, I spent my day sleeping at my desk and occasionally reassigning them to different groups because our call center is dumb as hell. Hire me part time to do the routing for you and you can sleep the full 8 hours.
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Jan 6, 2023 05:22
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Internet Explorer posted:Break a leg. This. Good luck Frosty Witch.
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Jan 6, 2023 05:23
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I'm still walking my father in law('s company) through Rackspace recovery, and most of my input has been "lol", "lmao", and "here's an ost to pst conversion tool, good luck!". It's honestly pretty funny. Unrelatedly, I'm gonna need everyone in the thread who uses Teams to press Ctrl+shift+i before they send each message.
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Jan 6, 2023 06:17
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Zil posted:Hire me part time to do the routing for you and you can sleep the full 8 hours. Do you accept belly rubs and dog treats as payment? Because that's all I can afford.
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Jan 6, 2023 09:56
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Silly Newbie posted:I'm still walking my father in law('s company) through Rackspace recovery, and most of my input has been "lol", "lmao", and "here's an ost to pst conversion tool, good luck!". It's honestly pretty funny.
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Jan 6, 2023 13:46
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Renegret posted:Do you accept belly rubs and dog treats as payment? Because that's all I can afford. I am negotiable. We talking high end dog treats or just boring milk bones?
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Jan 6, 2023 14:10
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Well a year ago the treats were pretty good, but ever since this new CEO came in and hired their buddy's vendor, all the treats come individually wrapped and lack any sort of distinguishable markings.
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Jan 6, 2023 14:29
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Arquinsiel posted:That's pretty cool. I will use it only for evil. "Urgent" is even better, it sends people a reminder every 20 minutes.
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Jan 6, 2023 14:34
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KozmoNaut posted:"Urgent" is even better, it sends people a reminder every 20 minutes. And not just in their Teams window either, sends them an email as well.
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Jan 6, 2023 14:38
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An email every 20 minutes?
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Jan 6, 2023 15:00
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Arquinsiel posted:An email every 20 minutes? Think it was shorter than that, like every 10 or so but that may have been something that could be tweaked on the backend. All I know is that it was annoying when a previous boss would mark a message as urgent and then not pay attention when someone responded to him.
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Jan 6, 2023 15:02
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Our support team just pulled a landspeed record for completely loving up a relationship with a client. I onboarded a new client recently, and it was a new construction, so I was there with them every step of the way to coordinate a new loving construction from the ground up and after a LOT of work, we were able to pull it off spectacularly in the allotted timeframe. They opened on time with a completely new tech infrastructure, they were super confident in our services, I got raving reviews in my survey, and they were even assuredly going to enroll their other existing branches into our support. Fast-forward to today, two weeks after I handed them off to our support services. They just sent in their notice. They're firing us. Reason? Our dogshit support staff and their lack of process. The very things I perfected when I was in charge of service desk, and the very things I told the owner I should be made Director of Client Services to oversee. The very things they told me were not an issue. It took service desk over a week and a half to respond to a ticket where service account creds had been lost by a machine and needed to be re-entered so they could open their client management program. It took service desk a week to clear a print spool. In two weeks, they never talked to anyone in service desk. They only got our overflow answering service. The one response they sent to clients was a boileplate "we'll reach out to you as soon as possible" response and then they never followed up. I am... beyond exhausted. I am beyond furious. I am so tired of giving so much of myself to this place to have everyone else do less than the bare minimum and never see any accountability. bleh 
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Jan 6, 2023 22:57
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