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Dracon Wolf posted:Actually...am I reading this right? Apple will replace your water damaged iphone for $199 if you go into a genius bar? If so I have absolutely no problem at all doing that. Is this true? Does anyone know about this? Apple is known for being very generous with their replacement policy. Take it up there and see what they can do, you might even get one for free.
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Aug 4, 2011 00:40
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I just had a Thunderbolt replaced before I sold it. You just put the phone in the padded envelope which should already have a label on it. You don't have to send back the microSD card, sim card, charger, or any other accessories. Just drop the envelope in your mailbox and you're good to go.
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Aug 18, 2011 03:22
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LastInLine posted:I'm not sure that rooting requires a wipe on the Thunderbolt (although it might). If you can root before you wipe, I'd install Titanium Backup from the Market and backup all your app data if you care about stuff like scores in games or apps with a million options. Other than that, happy rooting! The Thunderbolt root is a bit more complicated than other phones I've rooted and it requires flashing two separate RUU files which both wipe the phone completely.
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Sep 2, 2011 14:27
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To anyone with a VZW Business account: Is adding an administrator to an account online through My Verizon the same thing as calling in to customer service and adding an authorized user? Trying to add myself to my parents' business account so that I can switch phones in the store, etc. without having to bring them with me or having to call them on the spot.
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Sep 7, 2011 23:31
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Is Verizon's return policy the same for phones bought at full price/without a contract? I might sell my iPhone 4S which I bought with a 2 year contract and buy a Rezound or Razr to hold me over until the Nexus comes out.
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Nov 19, 2011 01:39
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kstatix posted:What's everyone using to backup/restore? If you have root/don't mind rooting then Titanium Backup will do both of those with no problem and it will also keep your app data as well. Otherwise, try MyBackupPro.
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Jan 30, 2012 18:15
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tofes posted:I thought everything with a bad ESN was lost/stolen? A lot of them are, but there are non-stolen ones like if someone stops paying their bill.
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Jul 27, 2012 05:01
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My iPhone 5 with its whopping 1440mAh battery loses about 2% between 12AM - 7 AM so 14% isn't too bad.
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Oct 12, 2012 02:06
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JayKay posted:Anyone having any luck getting an iPhone 5 from a corporate store or are they still in the "preorder/no stock" mode? I was in my local VZW corporate store on Saturday. The guy there got 2 phone calls while he was helping me and both people were looking for 16GB models. He told the customers they had plenty of 32/64 models but that the 16GB models were on backorder.
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Oct 15, 2012 15:03
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The Gadfly posted:I got my new phone! I played around with the phone a bit and it's so smooth. I still haven't activated it on the Verizon network though - I noticed that the guy who sold me the phone has a SIM card in there but he never activated it. Does anyone know if this means that I can activate it myself without going to Verizon and without losing unlimited data? Or do I have to go get a new SIM card from Verizon? I would try to activate it. If he really never used it on his line then the SIM card should be clear to use.
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Dec 10, 2012 01:22
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Gonkish posted:Alright, my upgrade is next month and I'm leaning towards the Galaxy S3. I have to ask, though, if it's possible to buy the 16GB and then swap in a 32GB micro SD (or, at least, I think that's what my Thunderbolt uses). Is it even possible to open the case? Yes, the back is removable and it gives you access to the battery, SIM card and SD card.
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Dec 14, 2012 05:45
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Super Dude posted:I just did it from my X2 to my S3, so I don't see why it wouldn't work for you. If you root tonight then you can install the JB leak that's been out for awhile now.
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Dec 14, 2012 06:01
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Cozmosis posted:So, VZW Nexus user looking for serious battery life increase. Upgrade available 2/28 but I have unlimited. e: phone is sold. comper fucked around with this message at 03:27 on Dec 18, 2012 |
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Dec 16, 2012 16:32
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Anyone else picking up the One on Thursday? Yeah, it's 5 months late to Verizon but I mean it's the same as picking up an S4/Droid/Moto X in terms of internal hardware and the design is still amazing.
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Aug 20, 2013 19:59
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themachine posted:I'm very undecided on what phone to go with right now, and could use opinions. Right now I am still on a Droid Bionic and am due for an upgrade. The phones I am considering are the new Droid Maxx, Droid Ultra, or as a sort of oddball, the HTC One. I've been a big droid fan since the first one, and have liked my bionic a lot, so I'm tempted to stick with them. I love the concept of the battery in the Maxx, and am not really clear on what the difference between it and the Ultra is, except the battery. Also, the one has caught my eye, due to all the good reviews I've read about it, it's construction, etc. My main worry with it is that I have never had a single HTC product before, so I am totally unfamiliar with how they tend to change the stock Android interface around, and battery life of the phone, at least compared to the two Droids I'm looking at. Droid MAXX and ultra are the same phone. For $100 more on the MAXX you get a much bigger battery and 32gb instead of 16gb. I'm going to get the One when it launches on Thursday and I'll post impressions of it.
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Aug 20, 2013 23:19
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kitten smoothie posted:Is there any reason at all why anyone should consider the Moto X on Verizon over the Ultra or the Maxx, assuming they'll be paying full fare for the device? If anything I think it's the other way around. The Ultra has the ugly (my opinion) plastic design and offers nothing that the Moto X doesn't other than a bigger screen but same resolution and the "sweet" Droid branding. Verizon should have just had Droid Mini (4.3" $99), Moto X (4.7" $199), and Droid Maxx (5" $299). If you meant $20 for the maxx (I haven't looked at the prices to confirm) then that's more understandable but to be honest I like the design and size of the Moto X the most of the 4 Moto phones, but the battery life of the maxx is pretty drat awesome and I can totally see why people would pick it over the X. Can't say the same for getting the ultra over an X.
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Aug 23, 2013 23:11
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kitten smoothie posted:Is the Maxx in stores yet? I might upgrade from my RAZR HD. Yeah they hit stores on the 20th so you shouldn't have a hard time finding one to try out in store.
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Aug 24, 2013 03:51
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kitten smoothie posted:So the new Droid phones were supposed to come with 6 months' free Play Music All Access. I signed in on my account and it didn't say anything, and the subscription info screen in the app still shows my next bill date as being next month. Is there some way you're supposed to claim this, or is it only a new subscriber deal? I ended up taking the One back and grabbing the Maxx. I can't be more happy with it. I am a huge screen snob, and although there is definitely a difference between the Maxx and the One displays (One has the best screen I've seen on a mobile device bar none), the Maxx's is more than adequate in my opinion. Way better than any other 720p phone screen I've seen to date. The battery life is amazing, the active notifications are way better than the old standard of blinking LEDs, the hands-free voice interaction works very well, moto assist while driving helps me keep my eyes on the road and the software is as close to stock android as you can get without it being, well, actually stock like on the nexus or GPE devices. The camera does leave something to be desired though, that's for sure. Still, it should be adequate for the relatively few photos I take for instagram/facebook. Snapchat / BS pics I send via text really don't need to be anything special either. Highly, highly recommend this phone and that's coming from a guy who has had the iP5, GS4 and HTC One as his three most recent phones. Anyway, back to your question, I read somewhere that you'll get a text message giving you a link to redeem the 6 months access for free. Supposedly if you are already an all access member you cannot use the promotion, though. I'll post here if I get the text in the next couple of days. e: source http://forums.androidcentral.com/motorola-droid-maxx/308462-free-google-play-music-droid-maxx.html
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Aug 25, 2013 03:59
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bull3964 posted:Sorry, it's just not something I can't get worked up over and doesn't even rank in my purchasing decisions for a phone when you can resolve it with a single button press and never ever ever have to deal with any fallout or consequences of it being there. BUT THINK OF THE INNOCENT PEOPLE THAT DON'T KNOW HOW TO DISABLE THEM! Seriously not a big deal and any person that I know with an android phone has never once complained about any of these apps, if anything they are used to it by now and don't think twice about them. It's people like us that notice them / gets annoyed by them but also know how to easily disable them either through settings or by freezing them in TB. The fact that Verizon has the ongoing WiFi notification is way worse than any bloatware imo.
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Aug 27, 2013 20:35
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bull3964 posted:And that's only on HTC and Samsung devices. Motorola devices don't do it. The Maxx's isn't persistent but it still pops up a lot. And to the other guy, I can see where you're coming from, but it's still bad. You should set up the WiFi where they will be using it so that it's automatic anyway, but it may confuse them as they are traveling around and they have something that says "CONNECT TO WIFI" and lists a bunch of random networks. Idk, it's impossible to please everyone.
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Aug 27, 2013 21:09
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King Burgundy posted:So how long does it typically take for a phone's non contract price to drop from something ridiculous like 650 to something more palatable like 350? Never. Seriously. You can find them secondhand for cheaper as time goes on, though. E: Also, I picked up the G2 yesterday. I actually really, really like this phone and I've had them all on Verizon haha. Battery is at 82% and I was off the charger at 8AM (it's now 4:20PM here), finally iPhone-like battery life on Android (along with the Maxx which was admittedly even better than this phone). With the HTC One I'd already be putting it on for it's midday charge. The UI really isn't that bad, it's just a touchwiz lookalike but minus the lag/stutters that I experienced on the S4. I've disabled all the bloatware and cleaned up the notification area so it's just the toggles. The camera has been great in the test shots I've taken. The phone flies through everyday tasks and like I said, no noticeable lag yet and I'm a big stickler when it comes to noticing it. The back buttons took all of about a few hours to get used to, and the knock-on feature is awesome and now I'm going to wish every phone had it. Overall I'd highly recommend it so far but I'll post back if I have any glaring issues. comper fucked around with this message at 21:24 on Sep 13, 2013 |
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Sep 13, 2013 21:19
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bam thwok posted:Geez everyone, way to make me feel bad about just getting a new phone. Whatever. The Maxx is a loving miracle compared to what happened to my Gnex. If I have to wait an extra 18 months before getting another cheap upgrade, I think I'l be okay. The Maxx is an awesome phone, and will surely last you at least 18 months. Don't feel bad at all. The camera update for it will make it even better soon.
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Sep 26, 2013 19:31
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FordPRefectLL posted:I am astounded at how ridiculously backordered the 6+ is but how many Gold regular ones I can still D-Fill. Yeah just went on to pre-order mine and the 16/64GB Grey/Silver 6's are all backordered, but the 16-128GB Gold are all delivered by launch day. Surprised, but I'm glad I get one launch day! I'm curious to see if the backorders are due to big demand or just smaller supply - would be surprised if THAT many people wanted to jump from a 3.5-4" to a 5.5" phone.
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Sep 13, 2014 05:24
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Gwyrgyn Blood posted:When I went in and asked about it they said it would be in the range of $100-200. I was hoping to make use of early edge to get a Turbo but unfortunately my HTC One is a nearly non-function piece of poo poo, and it has a small dent in the side of it so it doesn't count as 'working' for their purposes. Yeah it does. Go here: http://swappa.com/buy/moto-x-verizon/us
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Nov 3, 2014 23:22
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All Verizon LTE phones do come unlocked.
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Nov 6, 2014 02:05
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Any mention of how this may affect a business plan? We have an upgrade or two and I'm wondering if I should burn them before they switch over to these plans.
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Aug 7, 2015 21:33
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bull3964 posted:It sucks when there is a billing mistake that's not worth fighting over because I lose regardless. I'd do it just so they don't get an extra $20 from anyone. Imagine how many people are also willingly paying these seemingly non-consequential fees, definitely helps line Verizon's pockets.
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Mar 2, 2016 15:46
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Traxis posted:I need a new SIM card to fit my Pixel. Do I need to go to a corporate Verizon store or will any store do it? Third party retailer might charge you for it but they can still do it if you don't mind the fee.
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Oct 22, 2016 00:22
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I made this post on another forum, but isn't there a Verizon employee who frequents this thread? Please just verify I got the worst string of Verizon employees ever because I've never had this type of terrible service from them in the 15 years we've been doing business. Wall of text. I preordered the S8 yesterday and paid the $14.99 for priority overnight shipping by 10:30AM. I got the shipping notification today - it was sent via FedEx 2 day and it shows a deliver by 4-21-17 by 4:30PM. Okay, I won't get it early for sure, I guess that's fine I'm not going to make a fuss about that, but then why did I pay Verizon $14.99 for priority overnight 10:30AM shipping if they only paid for FedEx 2 day shipping? Seems simple, right? Wrong. Online chat, the person just keeps telling me, "We don't decide when the release date is unfortunately. If you want you can cancel your order and choose 2 day shipping, but then it won't ship until 4-21-17 and then you won't get it until next week. The reason you paid for priority overnight shipping is so that you would get it on release date, everything else won't be shipped until the 21st (which is 100% wrong)". I tried to clarify the situation a couple times before I just gave up and told him I'd just call in instead. First guy I talk to when I call in tries to say, "Well there's still a chance it will be there on 4-21-17" to which I respond with, "Oh, it says it WILL be here on the 21st. I'm not worried about that. It's that I paid you $14.99 to ship it using priority overnight by 10:30AM and you guys are only paying for FedEx 2 day AND it's coming by 4:30PM, not 10:30AM". He responds, "Well there's still a chance it could get there before 10:30AM and until that possibility is gone, we can't refund you anything". Are you KIDDING me? The fact that the original point is so far over his head was killing me - I don't care if it does get here by 10:30AM by random chance (and it won't, FedEx usually comes later afternoon to my office unless we choose priority overnight shipping), they still did NOT pay for the service that I paid for! Anyway, he then says, "Even if we do refund you, the charge hasn't been posted to your account yet so we can't make any credits until that happens". Wow. I keep cool and tell him alright I guess we'll just call back (I had given up because this was going nowhere) thanked him and hung up. I was about to just say screw it but just the principle of the situation was really irking me - it's only $15, but drat if I give them $15 for absolutely nothing - and it's not like we don't all pay them enough to begin with. I figured I'd try one more time. I called and the guy answers and I tell him immediately that I don't want to be rude but that I want to talk to a supervisor because the past two people I've gotten nowhere with. He then said, "well just let me know the situation and I'll see if I can help". I explained it to him and finally he said, "Okay so you just want that $14.99 credited to the account?" and of course I said, "YES, that is all, thank you". Well all is good now, but he still had to throw in a comment that was, "I don't see how you got a shipping email already, those phones (S8s) don't get shipped out until the 21st, but I set the credit anyway". Ugh, now accuse me of making something up but just act like you're doing me a favor? Cool. If you guys would look at your own system you would see my sales email and the shipping email that I received (and YOU sent) today along with the tracking information that shows you sent it 2 day instead of priority overnight which is why I'm here to begin with. Also, do these guys all not know how their own preorder system works? The phone doesn't ship until release date usually? I think not, I even told them I understand that there is a release date but they still used the wrong shipping method - I've had iPhones sit at FedEx for 2-3 days then delivered on release date - but by 10:30AM priority overnight. Give me a break. Sorry this got me way more worked up than it should - I just can't stand terrible customer service and I was very taken aback by all of it because like I said, Verizon has usually always been great to us. tl;dr I paid Verizon $14.99 for priority overnight shipping to deliver by 10:30AM, but they shipped it via FedEx 2 day by 4:30PM, took three calls before I finally got the shipping charge credited to the account but still got attitude even when it was finally resolved because these three employees don't understand their own internal procedures
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Apr 19, 2017 21:05
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Duckman2008 posted:Sir, this is a McDonalds drive through..... Put it this way, you want an item from a company and they offer to guarantee 10:30AM delivery by using their shipper's most expensive service and you agree to pay for that service and guarantee. Maybe you are going out of town, or have something going on that afternoon so you'd like to for sure get that item in the morning. The company then sends it out using a much cheaper shipping option which just says it will be there by 4:30PM - yeah, it might get there earlier, but it probably won't and you'd know this based off of how that shipping company delivers to your work on any other day. That's solely on the seller's company for a) not using the more expensive shipping option in the first place which was paid for by you (and if relating to my case, has never been an issue with them using the priority overnight method before even on a pre-release product because then you still get that item before 10:30AM guaranteed on the actual release date), b) if it by chance showed up by 10:30AM, then they refuse a refund even though it was random luck it got there on time, or c) the item doesn't show up in time, you now can't receive it until Monday, and then they refund the $14.99 and you just have to accept that they did not do the right thing to begin with which caused this whole situation to occur and they just want you to overlook that they messed up the order from the beginning. It's fine, it is just a phone and I do not NEED it by that time - I simply picked the option in hopes to get it before release as I'd seen many others do. So when it comes after 10:30AM tomorrow that's totally fine, but don't try to charge me for a service that you did NOT provide to begin with. This is on a business account, so maybe the shipping options show up differently on my end.
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Apr 20, 2017 15:21
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