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akadajet posted:hahaha no. they went into some menu and said the battery was fine. I was pretty angry. that sucks. an authorized service center will probably replace it for $50 or something, still cheaper than a new phone. i have been lucky with the apple store and free stuff, but it is up to the genius you get and whether they take pity on you. try making puppy dog eyes next time.
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Dec 22, 2017 19:04
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Apple getting a years-long PR fiasco for this secret-slowdown thing is entirely deserved and the fact that they apparently didn't see this coming is classic Apple reality-distortion-field hubris. The spirit of Steve is alive and well!!
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Dec 22, 2017 20:01
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pram posted:you aren’t even credentialed enough to disagree with the diagnosis of a genius as an apple certified ios technician, i...
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Dec 22, 2017 20:20
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Linguica posted:Apple getting a years-long PR fiasco for this secret-slowdown thing is entirely deserved and the fact that they apparently didn't see this coming is classic Apple reality-distortion-field hubris. The spirit of Steve is alive and well!! yeah, it’s loving dumb just drain the battery percentage faster and then people can go “oh yeah battery is lasting much less I should go change it, instead of the whole phone” it’s really stupid, I mean their solution works but I can’t believe they thought it was ok
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Dec 22, 2017 20:55
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Yeah how terrible of them to prioritize core communications functionality of the phone working for longer and not abruptly turning off while indicating remaining charge instead of synthetic benchmark scores good point
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Dec 22, 2017 21:11
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these people are seriously mad about their silently shrinking e-peen never mind that it kept the phone actually usable as a phone for far longer than it otherwise would, it wasn't as fast. in a way that took the correlation of dozens of benchmarks to quantify
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Dec 22, 2017 21:18
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Comfy Fleece Sweater posted:yeah, it’s loving dumb then you get the "apple's battery meter is fake news because my 1% battery is lasting a day or two" complaint because the shutdown is mainly apparent during high voltage drain, otherwise the discharge characteristic is similar albeit @ a slightly lower voltage
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Dec 22, 2017 21:28
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if only my phone were allowed to suddenly heat up like a hand warmer and then shut off mid-use, further damaging the battery, like the good lord intended curse you apple, why have you meddled in god's domain?
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Dec 22, 2017 21:31
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infernal machines posted:these people are seriously mad about their silently shrinking e-peen nah the fun part about it is that most of the people who are mad about Apple slowing down the iPhone 6 are people who haven't owned an iPhone 6 in 3 years because the moment the 6s came out they jumped on it meanwhile the 99.5% of people who would get mad about their 2-year-old phones randomly shutting off are oblivious to everything
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Dec 22, 2017 21:34
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they don’t make them like they used to. *performs third battery-pull of the day on my blackberry*
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Dec 22, 2017 21:43
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seriously, i had my old 5s for over three years, the only time it started getting annoying was at the end when the battery finally started really making GBS threads itself and the charge indicator would randomly jump around and it would die if i was out in the cold for any length of time
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Dec 22, 2017 21:44
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Maybe do your life cycle management, explain why and be transparent about it in order to avoid a PR circus?
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Dec 22, 2017 21:47
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Fame Douglas posted:Maybe do your life cycle management, explain why and be transparent about it in order to avoid a PR circus? that’s what I’m saying
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Dec 22, 2017 21:48
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okay, sure. at the same time i'm trying to understand what part of this is lawsuit worthy. did apple misrepresent the product in some way?
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Dec 22, 2017 21:54
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it’s lawsuit worthy because settling for nuisance value is still a net win for the plaintiff’s lawyer
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Dec 22, 2017 21:56
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and it's not just that "this was obvious and makes the most sense in terms of decision-making", since you often have to rely on third parties to replace your batteries in the first place. there was no help and recourse short of giving users a really lovely experience they couldn't figure out the cause of apple don't want users to replace their batteries, they just want them to buy new devices https://twitter.com/Padraig/status/943610771094642688 it's just amazing what gruber will defend
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Dec 22, 2017 22:04
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the battery life is pathetic (fair enough, this needs to be addressed) the geekbench score is half what it should be (lol)
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Dec 22, 2017 22:11
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the reason any modern hardware works is because there’s a ton of software doing silent background error correction and degradation management.
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Dec 22, 2017 23:33
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actually, i think you'll find it's just planned obsolescence sure, it appears to be literally the opposite, but we know better infernal machines fucked around with this message at 23:48 on Dec 22, 2017 |
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Dec 22, 2017 23:46
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I just remembered how a couple of people at work started complaining about their slow phones this year and I figured it was just the latest iOS or indexing or something like literally typing text in a field takes a half second and it’s extremely annoying but hey it’s what happens with technology I might look into battery replacement now, but that was a lot of troubleshooting for nothing
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Dec 22, 2017 23:50
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my first brush with battery issues on an apple product was when i noticed my macbook air was literally expanding from the inside, since it started wobbling, and the trackpad stopped working properly there was a "service battery" when you clicked the battery icon, apparently, but no warnings nor alerts that prompted me even my thinkpad t500 was easier to troubleshoot, and of course replace the battery for
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Dec 23, 2017 00:02
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ufarn posted:my first brush with battery issues on an apple product was when i noticed my macbook air was literally expanding from the inside, since it started wobbling, and the trackpad stopped working properly so your battery was literally engorging and your mac told you to service the battery and it was hard to troubleshoot what was happening?
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Dec 23, 2017 00:08
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APRIL: Apple denies that they intentionally crippled Qualcomm LTE modems on some iPhone 7s DECEMBER: Apple reluctantly admits that they intentionally crippled CPUs on some iPhone 7s
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Dec 23, 2017 00:18
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Linguica posted:APRIL: Apple denies that they intentionally crippled Qualcomm LTE modems on some iPhone 7s “crippling” the cpu is usually marketed as a feature.
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Dec 23, 2017 02:04
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as for Qualcomm if you want to see a cell modem meet its specs you need one of these https://www.keysight.com/en/pd-2372474-pn-E7515A/uxm-wireless-test-set?pm=PL&nid=-33762.1078013&cc=US&lc=eng
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Dec 23, 2017 02:10
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the idea is sound, just like a limp mode in a car. they deserve every single word of bad PR and every penny of legal expenses for quite possibly the most user-hostile and inconsiderate implementation possible. I sincerely hope discovery turns up an email chain where someone nixes a notification because it would force them to cover battery replacements under AppleCare just to really round out the loving.
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Dec 23, 2017 04:25
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The more I think about it, it's a stupid loving idea If I buy a laptop, I don't want it to get throttled because the battery has to last 8hours, just let me know when the battery's hosed
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Dec 23, 2017 04:44
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Shifty Pony posted:the idea is sound, just like a limp mode in a car. they deserve every single word of bad PR and every penny of legal expenses for quite possibly the most user-hostile and inconsiderate implementation possible. I sincerely hope discovery turns up an email chain where someone nixes a notification because it would force them to cover battery replacements under AppleCare just to really round out the loving. What
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Dec 23, 2017 05:12
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Gruber shared this article smearing Apple Maps, which is surprising but I guess at this point it's undeniable how much better Google Maps is https://www.justinobeirne.com/google-maps-moat I particularly like Apple Maps placing the location of SalesForce Tower, the largest building in San Francisco, across the street
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Dec 23, 2017 05:13
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ufarn posted:and it's not just that "this was obvious and makes the most sense in terms of decision-making", since you often have to rely on third parties to replace your batteries in the first place. there was no help and recourse short of giving users a really lovely experience they couldn't figure out the cause of they want them to buy new devices. by making the devices they have last longer without unexpectedly shutting down. yes, this makes sense.
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Dec 23, 2017 05:41
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Comfy Fleece Sweater posted:The more I think about it, it's a stupid loving idea its a phone that people use for their primary means of communication even in emergencies, not a loving laptop.
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Dec 23, 2017 05:43
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Comfy Fleece Sweater posted:The more I think about it, it's a stupid loving idea in this case though the battery supposedly could no longer safely supply enough current for the processor. this is possible - the internal resistance of a lithium battery increases with age http://batteryuniversity.com/learn/article/rising_internal_resistance it’s odd that they didn’t notify the user about it, maybe the “don’t want to cover it under AppleCare thing is true however this should mainly happen outside the 2 year period.
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Dec 23, 2017 05:51
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options: 1) manage the battery lifecycle and sacrifice some performance for a few more years of usability and longer battery life. bunch of nerds lose their poo poo about apple stealing their megahurts. 2) don’t manage the battery and let the device brown out when power consumption spikes, have it drain rapidly, and die mysteriously at some percentage greater than zero. everyone complains about how iPhones are unreliable, can’t hold a charge, randomly die. 3) tell customers their still functional battery is aging and needs to be replaced. everyone complains about apple forcing people into paying for upgrades or repairs to batteries that aren’t even dead yet and punishing people that don’t pay the battery tax. they probably intentionally put in batteries that wear out faster to get that sweet repair money. there’s a correct engineering solution, which was done. the PR solution is to tell nerds to shut up because customers shouldn’t be required to pay for repairs to continue using their 3 year old phone.
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Dec 23, 2017 07:05
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also, no one cares but the kind of rear end in a top hat who runs comparative benchmarks on their telephone
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Dec 23, 2017 07:09
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yeah i got a brand new 6s plus thanks to applecare a month before i bought the x and the new 6s plus was still slow compared to the x because it is a 3 year old device. any slowdown you get on a 2-3 year old phone is probably like 5%-10% due to your battery, or some other small number still, more transparency would be better, everyone knows lithium ion batteries wear out. my macbook pro for example tells you how many times the battery has been fully discharged. just make battery degradation visible to the user and no one will complain.
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Dec 23, 2017 07:19
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The Management posted:options: h...hey... I’m not a nerd... I’m cool...
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Dec 23, 2017 07:23
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The Management posted:options: option 4 if you had good design with a replaceable battery and told users their battery was getting old, everyone would buy battery replacements and swap them out themselves and nobody would buy new iphones. Shaggar fucked around with this message at 15:19 on Dec 23, 2017 |
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Dec 23, 2017 15:15
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The Management posted:options: they wouldn’t have to pay for battery surgery if there was just a goddamn battery door  
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Dec 23, 2017 15:17
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“shaggar was right” I guess but I’m playing DA
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Dec 23, 2017 15:19
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imageine useing a 5+ year old iPhone
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Dec 23, 2017 15:20
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