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Thanks Ants posted:Why is it not an option to request something from somebody and then just sit back until it’s either delivered or answer any questions that come up? Why are large amounts of my time now dedicated to just chasing people up on things that are literally their job description but don’t get done unless they’re reminded about it twice a day? I never thought I would understand the guy from Office Space who said "I'm a people person!" Now he's my hero.
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Apr 20, 2018 00:52
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Thanks Ants posted:Why is it not an option to request something from somebody and then just sit back until it’s either delivered or answer any questions that come up? Why are large amounts of my time now dedicated to just chasing people up on things that are literally their job description but don’t get done unless they’re reminded about it twice a day? Yeah I deal with this constantly too. Everyone hates me because I nag them, but if I don't they'll never do what I need. I've had less important issues sit for months then someone from their team pings me saying, "we're cleaning up our queue, is it ok if I close your ticket since it's so old?".
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Apr 20, 2018 01:00
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PBS posted:I've had less important issues sit for months then someone from their team pings me saying, "we're cleaning up our queue, is it ok if I close your ticket since it's so old?". I do this all the goddamn time because my users love to open bullshit tickets. 0.1% failure rate on a command is not actionable, so I'm gonna let your ticket simmer for a couple weeks and then update with a "is this ancient ticket still an issue?" before resolving it.
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Apr 20, 2018 01:11
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Sickening posted:Magic Johnson? He could make better analogies than sports... "Oracle is like aids, most people find it debilitating and lethal, but I have enough money that I dont notice it"
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Apr 20, 2018 01:39
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Thanks Ants posted:Why is it not an option to request something from somebody and then just sit back until it’s either delivered or answer any questions that come up? Why are large amounts of my time now dedicated to just chasing people up on things that are literally their job description but don’t get done unless they’re reminded about it twice a day? Do we work together? I’m going on week three of having people test a simple new feature before we push it to production...
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Apr 20, 2018 01:40
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Paladine_PSoT posted:He could make better analogies than sports... 
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Apr 20, 2018 01:55
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Paladine_PSoT posted:He could make better analogies than sports... ... It's Oracle-based software... I don't hate Oracle.
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Apr 20, 2018 02:01
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Thanks Ants posted:Why is it not an option to request something from somebody and then just sit back until it’s either delivered or answer any questions that come up? Why are large amounts of my time now dedicated to just chasing people up on things that are literally their job description but don’t get done unless they’re reminded about it twice a day? Hello me Meet the real me
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Apr 20, 2018 02:36
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Thanks Ants posted:Why is it not an option to request something from somebody and then just sit back until it’s either delivered or answer any questions that come up? Why are large amounts of my time now dedicated to just chasing people up on things that are literally their job description but don’t get done unless they’re reminded about it twice a day? This is what project managers, business analysts, or junior employees are for. If you are senior enough and/or fortunate to have one of those people on your team, make them do all the chasing. I've even forced interns to call executives to chase them for poo poo.
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Apr 20, 2018 02:58
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Elizabethan Error posted:Border collies easy. throw the ball.
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Apr 20, 2018 03:11
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Thanatosian posted:Outlook is a pretty great program, honestly. The issue is that email is fundamentally terrible and horribly inefficient. Email attachments have a 30% overhead, not to mention that people largely use it as a file management system, which is bad. IMAP 2.0 needs to face reality and accept that a lot of people are going to use email as a file store, so just deal with it.
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Apr 20, 2018 03:22
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mllaneza posted:IMAP 2.0 needs to face reality and accept that a lot of people are going to use email as a file store, so just deal with it. Yuuuuuuuuuuuuuuuuuuuuuuuuuuuup. Also easier encryption. Also a solution to spam, or at the least a way to greatly mitigate it.
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Apr 20, 2018 03:30
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Thanks Ants posted:Has anybody worked with Colt and actually had a good experience with their service or products? At my previous job we used them for a lot of circuits at our European offices. Compared to other ISP's we dealt with (CenturyLink, Level3, Telstra, BT) they were quite good.
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Apr 20, 2018 05:29
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Humphreys: "Manager, you have encrypted files on your computer" Manager: "I sure do *wink*" Humphreys: "No, you have malware encrypting your computer" Manager: "Oh, oh poo poo!"
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Apr 20, 2018 09:16
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poo poo pissing me off: User: We need these systems imaged immediately! Me: Okay, just reply and confirm that there's no data on there that needs to be backed up and I'll get that done. *crickets for 5 days* Me: Hi, just a reminder that I need you to confirm that there is no data to be saved on these systems. *crickets for 5 days* Me: Checking in again to see if there is any data saved on these systems. *crickets for 5 days* User: WHY AREN'T THESE SYSTEMS IMAGED?! Me: Good question!
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Apr 20, 2018 13:07
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User: The plane to China leaves in 30 minutes, I need computers NOW! Me: I got ya fam Email from user, 28 hours later: What does "No logon server available" mean?
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Apr 20, 2018 13:50
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evobatman posted:User: The plane to China leaves in 30 minutes, I need computers NOW! Keyword China
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Apr 20, 2018 15:08
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Bigass Moth posted:Hello me I, too, sweat bullets.
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Apr 20, 2018 15:13
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So my boss is scheduling a meeting next week for me to explain why my replacement is so bad. Maybe if you are hiring an “expert” for a system you should actually make sure they know the system? I guess her boss is pushing back on why all of the sudden he is crashing and burning right when I stopped holding his hand. The guy can’t even find an option in a context menu when it is right in his face and I’m telling him the option to pick. 5 more days and none of this will come up again. I’ve pretty much been pushing back at my boss saying none of this is my issue. They hired someone in a different country for 1/20th the cost and then wanted me to transfer 10 years of knowledge and experience via Skype. gently caress em. Worst they can do is fire me a few days before I quit.
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Apr 20, 2018 15:54
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Obsoletely Fabulous posted:why my replacement is so bad. The answer seems pretty apparent.
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Apr 20, 2018 15:56
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Obsoletely Fabulous posted:So my boss is scheduling a meeting next week for me to explain why my replacement is so bad. Maybe if you are hiring an “expert” for a system you should actually make sure they know the system? I guess her boss is pushing back on why all of the sudden he is crashing and burning right when I stopped holding his hand. The guy can’t even find an option in a context menu when it is right in his face and I’m telling him the option to pick. Beautiful, keep the stories coming. Outsourcing is one thing that really pisses me off and I have seen this happen so many times, I am glad that he is crashing and burning and that your idiot boss has to deal with it.
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Apr 20, 2018 15:57
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Steakandchips posted:Beautiful, keep the stories coming. Outsourcing is one thing that really pisses me off and I have seen this happen so many times, I am glad that he is crashing and burning and that your idiot boss has to deal with it. This is their second attempt to outsource this position. The first attempt was about 7 years ago when I was only partially in this role. They had the exact same issues with “experts” not actually being experts and the Indian replacement not asking questions. It failed then and I went completely in to the role. I don’t know if it is a cultural issue or just bad luck but almost every person they’ve tried to export a job to has said “yes they can do it” but aren’t actually able to and won’t ask for help or ask questions. This attempt is coming out because we got bought by a multinational firm that tries to save every penny they can even when it costs them dollars. They furloughed call center employees because they were doing too good of a job meeting SLAs but then came screaming when they started to fail. Judge Schnoopy posted:The answer seems pretty apparent. To you and I but I guess not to everyone.
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Apr 20, 2018 16:08
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Obsoletely Fabulous posted:So my boss is scheduling a meeting next week for me to explain why my replacement is so bad. Maybe if you are hiring an “expert” for a system you should actually make sure they know the system? I guess her boss is pushing back on why all of the sudden he is crashing and burning right when I stopped holding his hand. The guy can’t even find an option in a context menu when it is right in his face and I’m telling him the option to pick. Your previous posts to this thread have numerous examples of how your replacement is a fuckup. Maybe print a list of all that stuff you told him and he subsequently ignored to prove good faith. Looks like you are only doing this for a reference and there's no severance on the line or anything so who cares :P
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Apr 20, 2018 16:10
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mewse posted:Your previous posts to this thread have numerous examples of how your replacement is a fuckup. Maybe print a list of all that stuff you told him and he subsequently ignored to prove good faith. Looks like you are only doing this for a reference and there's no severance on the line or anything so who cares :P That is already in process. I’m going through my emails right now so I can show exactly when I provided him written documentation. I wish I had recorded all our calls so I could give those too.
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Apr 20, 2018 16:18
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Pissing me off today is a co-worker who is on PDO yesterday and today emailing me about work poo poo that's not important at all. Motherfucker you are on PDO, stop emailing, oh it's also his anniversary so I'm sure his wife is thrilled he's working.
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Apr 20, 2018 16:49
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not pissing me off, watching my friends cat so he can drive home to be with his mom for surgery. Cat is good; him + doggo get along.
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Apr 20, 2018 17:06
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Not pissing me off: I adjusted my schedule so I now work from 6am to 3pm. It is great because you sit in silence for 3 hours because everyone else here seems to be late starters. Also trams and metros are slightly less crowded then normal so thats nice to.
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Apr 20, 2018 17:35
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Paladine_PSoT posted:He could make better analogies than sports... In high school, I was required to go to this "don't do drugs kids!" event. Magic Johnson was there to tell us about practicing safe sex. Also, Boys II Men performed.
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Apr 20, 2018 18:03
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Sprechensiesexy posted:Not pissing me off: I adjusted my schedule so I now work from 6am to 3pm. It is great because you sit in silence for 3 hours because everyone else here seems to be late starters. Also trams and metros are slightly less crowded then normal so thats nice to. Those are the best hours. I hit the very leading edge of Rush Hour in the morning and afternoon, so I’m not a raw, exposed nerve in the AM or in the PM
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Apr 20, 2018 18:04
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If I were working 6 to 3, I'd be a miserable loving sandy oval office until about 11. 9:30-6 is about right. The 20-minute walk to work helps a lot, though.
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Apr 20, 2018 18:15
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Thanatosian posted:If I were working 6 to 3, I'd be a miserable loving sandy oval office until about 11. I work 0500 to 1300 straight. 
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Apr 20, 2018 18:22
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I work 9:30 to 16:30, from home.
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Apr 20, 2018 18:23
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Thanatosian posted:If I were working 6 to 3, I'd be a miserable loving sandy oval office until about 11. I work 7-3 and it's my favorite poo poo ever. More time in the AM to not deal with people, and more time with the kids on the backend. But it was definitely a lifestyle adjustment period to get comfortable with that schedule.
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Apr 20, 2018 18:26
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Jaded Burnout posted:I work 9:30 to 16:30, from home. I do this now. The one thing I do miss about my previous job was I was doing 11-7, which is much more my jam. You get the same quiet time as the guy who loves 7-3, but at the end of the day instead. It's obnoxious when I have to travel to HQ. They're in central, so poo poo starts at 8am their time. I'm actually a little wary about moving next year, we're looking hard at Denver and gently caress if I'm starting at 7am every day. I have narcolepsy, so I try as hard as I can to get as close to my body's natural rhythms that I can, there's no way I'd survive 7-3.
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Apr 20, 2018 18:33
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BaronVonVaderham posted:I do this now. The one thing I do miss about my previous job was I was doing 11-7, which is much more my jam. You get the same quiet time as the guy who loves 7-3, but at the end of the day instead. If you have been working with a doctor (you probably should be to make sure it's not something else) tell them to pound sand if they go to move your hours. "I have a medical condition and here is my doctor agreeing that I'll fall sleep in the middle of the day if you change my schedule". If you don't have a working relationship with a doctor because it was diagnosed as a child or something and you've just dealt with it, I highly recommend starting one so you have something. I image there's some legal protections with a doctors note (as long as you were hired for a set of hours you could work, which sounds like you were).
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Apr 20, 2018 18:38
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pixaal posted:If you have been working with a doctor (you probably should be to make sure it's not something else) tell them to pound sand if they go to move your hours. "I have a medical condition and here is my doctor agreeing that I'll fall sleep in the middle of the day if you change my schedule". Yeah I've been working with doctors for about a decade now. I'm really hoping if we move out west we can just forego me having to attend morning standup but our guys in Belarus have to attend, so that gives me pause. I just don't want to have to fight that battle, I REALLY like this place so far. But it's equally probable we end up in Boston or Baltimore or somewhere, in which case nothing changes. I'm also working on trying to convince our scrum master to have standup an hour later so everyone has a chance to go through their email and teams chats and stuff to get oriented before we meet (half the time people's updates now are "Well I have no idea what I'm doing because I saw 50 emails about a bug maybe"). Side note: Modafinil is a loving miracle drug and I'm so happy to finally have insurance that covers it. It's been an uphill battle for 5 years to get that poo poo legally without paying $200/month for it.
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Apr 20, 2018 18:48
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Thanatosian posted:If I were working 6 to 3, I'd be a miserable loving sandy oval office until about 11. I become a miserable oval office when there are too many people around me in public (standing too close to me or even touching me in passing, smelling like old sweat, not having their phone on silent, children) also I run out of mental energy around 2pm so having me stay after that is essentially paying me to stare at a a wall/floor/ceiling.
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Apr 20, 2018 18:56
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Thanatosian posted:If I were working 6 to 3, I'd be a miserable loving sandy oval office until about 11. Mornings just suck in general. I usually try and get my head around not being a straight dick by the time I get to the office, but there's still the requisite 45min period for me to get my coffee and read some news articles before people should bother me. e: I start at 09:00
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Apr 20, 2018 19:03
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I have a flexible start time between 7am and 9:30am and many times over the years I've put in effort to be one of those "at my desk at 8 and smiling" people but it's just not in me. Getting up that early makes me permanently tired and crabby and I never want to be productive. So I get in at 9:25 every day and people look at me funny but gently caress them I'm happy at work and it's in the rules.
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Apr 20, 2018 19:26
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I'll tell you hwhat though there's nothing that'll extend your working day like having builders around the house, since they work 7 til 4 and most dev places work 9 til 6. I guess having kids maybe.
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Apr 20, 2018 20:22
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