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One of my L1 techs asked me for help on an issue. I spend an hour troubleshooting and going over the work he's done. I find where the disconnect in his knowledge is and gave him a solution to try and fix it. He's still messaging me with extra steps he's taking and looking while having done nothing I suggested he do. If you don't want my help, please direct your concerns to the loving wall beside you. Thanks. ChubbyThePhat fucked around with this message at 19:57 on Apr 24, 2018 |
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Apr 24, 2018 19:51
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22 Eargesplitten is winning this argument and it's not even a little bit close.
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Apr 24, 2018 19:52
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MC Fruit Stripe posted:22 Eargesplitten is winning this argument and it's not even a little bit close. Yeah, but whoever wins, we lose.
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Apr 24, 2018 19:53
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MC Fruit Stripe posted:22 Eargesplitten is winning this argument and it's not even a little bit close. Keep talking like that and I might forget about your tipping posts. please don’t take this as an invitation to start arguing about tipping again.
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Apr 24, 2018 19:53
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22 Eargesplitten posted:I think some people have been conditioned to feel like saying “no” to someone asking for help is rude, but really it’s just assertive. People badgering you after you say no are the ones who are rude. I agree with this.
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Apr 24, 2018 20:01
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22 Eargesplitten posted:That’s fine. I’m hangry and an executive assistant is being a pain in my rear end today. She’s trying to make calls that she doesn’t have the authority to make and asking us to do thing that are Accounting’s responsibility. Cool, no worries. I shouldn’t have cussed you out. Yeah that exec assistant sounds like a pain.
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Apr 24, 2018 20:04
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See? Compromise. Now about that clogged toilet...
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Apr 24, 2018 20:06
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Going through a ton of GDPR stuff recently, pretty much the number one thing on people's minds at the moment as we make sure we can be compliant. Then the CEO casually throws out a "can you just log into my account to check something, I think you know my password" to his assistant. You will never close the giant security hole that is people.
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Apr 24, 2018 20:09
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Wrath of the Bitch King posted:See? Compromise. I’m sorry, okay? I had Indian food for lunch.
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Apr 24, 2018 20:15
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 Hey how much is random electronic that's not a computer worth anything?  I have no idea. guessI have no experience with this. Well in your professional opinion how much is this worth?I've never purchased one no idea. Just tell me should we try and sell this on eBay or throw it out?I have no idea just throw it out.*30 minutes later* There's a bunch listed for $300+ on eBay! Why did you tell me to throw this out!
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Apr 24, 2018 20:19
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Hey guys thanks for reminding me to update my ignore list.
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Apr 24, 2018 20:31
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mllaneza posted:I got thrown under the bus to the tune of $5 million dollars over a projector issue. We had a really nice pre-LED projector with a travel case and everything. An Insight I believe. So this one time the New Business team signs it out for a pitch. I check it for adapters and power cords, turn it on once to check the bulb, and hand it over. The VP of New Business comes back steaming mad. I get called into the main conference room with him, the president of the agency (local office only, but in charge of about $100 million a year in business) and the Senior Executive Creative Director for North America (this was almost 15 years ago and some of the spots he made his reputation on still show up in some markets).  this is why the phrase "nothing is fool-proof to a talented fool" is so popular in IT. It's like when someone has Windows issues, refuses to reboot, and after an hour of pissing and moaning they finally relent...and it completely fixes their issue. poo poo like that is exactly why a lot of companies I worked for have had mandatory forced rebooting after patches, they'd set up like a 48-72 hour window from the time updates were installed and send out warnings 2-3 times a day about it. People tend to get the hint real quick when they can't forcibly close the "your PC will reboot in <x> seconds" and lose a bunch of work. Even better when their own managers bring the hammer down on them like "why didn't you do what IT told you?"
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Apr 24, 2018 20:34
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Jaded Burnout posted:Hey guys thanks for reminding me to update my ignore list. Heckle people like this in every forum.
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Apr 24, 2018 20:38
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Sickening posted:Heckle people like this in every forum.
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Apr 24, 2018 20:39
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poo poo i wish my professional skills were translatable to assisting the family, it would get me out of post-hole digging, fence stringing and reroofing.
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Apr 24, 2018 20:44
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tactlessbastard posted:post-hole digging Why would you keep digging after you made the hole?
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Apr 24, 2018 20:45
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Jaded Burnout posted:Why would you keep digging after you made the hole? Spite
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Apr 24, 2018 20:46
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DEV: "Hey there I need help with Ansible, Puppet, or Chef, can we do a conference call this afternoon?" ME: "Sure I guess! I'd really like to know more about your use case so we can find the right solution" DEV: <logs out of Teams> < ~~~ time passes ~~~ > DEV: "Hey are you ready to discuss the continuous integration"  YOURE JUST DROPPING BUZZWORDS AND DONT ACTUALLY KNOW WHAT YOU WANT AT ALL.
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Apr 24, 2018 20:49
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Walked posted:DEV: "Hey there I need help with Ansible, Puppet, or Chef, can we do a conference call this afternoon?" I'm dealing with something very similar with regards to DR. People are failing to understand that retrofitting DR into something that wasn't designed for it can be very difficult and is, generally speaking, an upfront consideration from a design perspective. One of the non-infrastructure guys has learned of virtual IPs and load balancing, so now every day there is at least one conversation where the guy says, "Just use a VIP for it! Put it behind the F5! There, I just designed your DR!" I'm also having to explain to seasoned technical folks why you don't need to move or replicate a domain controller, and why that's a horrible idea when you should just, you know, promote one.
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Apr 24, 2018 20:51
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It's good when people play at being the architect and proudly tell you how they have two sites now on a private network and so they can fail their applications between datacentres but oh wait each site has a different subnet because that's how things work and you never thought about that before you ploughed ahead with just ordering things.
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Apr 24, 2018 20:58
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Walked posted:DEV: "Hey there I need help with Ansible, Puppet, or Chef, can we do a conference call this afternoon?" THEM: Hey, this stuff keeps crashing and taking down the whole system. We want to break it into separate docker containers so that stops happening. ME: That's probably a good idea. Here you go. Please loop in DevOps, this is going to require some changes. THEM: WAIT WHY DOES THIS REQUIRE MODIFYING DEPLOYMENTS AND BUILDS?! WHY CAN'T WE JUST DEPLOY YOUR CODE AS IS?! It only took a month to explain it 19 different ways, but poo poo's finally going into prod tomorrow.
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Apr 24, 2018 21:15
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Jaded Burnout posted:Hey guys thanks for reminding me to update my ignore list. Did you ignore me? I’ll take no answer as yes.
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Apr 24, 2018 21:41
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nielsm posted:If you can computers, you will computers. Forever. Hello new thread title. Mods please do the needful.
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Apr 24, 2018 21:43
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It sounds like some higher ups have decided my replacement being lovely is my fault. That somehow after a decade of always positive reviews I’ve decided not to do my job. Things I’ve accomplished today: responded to a few emails telling people to talk to my replacement instead of me. That was about it. Didn’t answer any calls, didn’t write any documentation. Three more days, four more meetings (that I probably won’t attend), and I’m out of here.
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Apr 24, 2018 23:59
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gently caress em
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Apr 25, 2018 00:14
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Obsoletely Fabulous posted:It sounds like some higher ups have decided my replacement being lovely is my fault. That somehow after a decade of always positive reviews I’ve decided not to do my job. Things I’ve accomplished today: responded to a few emails telling people to talk to my replacement instead of me. That was about it. Didn’t answer any calls, didn’t write any documentation. It’s can’t be that your outsourced replacement sucks. What are the odds in that?
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Apr 25, 2018 00:25
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Sickening posted:It’s can’t be that your outsourced replacement sucks. What are the odds in that? Zero, the guy has three PhDs and every relevant certification you can get. It's clearly because Obsoletely Fabulous is sabotaging him.
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Apr 25, 2018 01:32
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PBS posted:Zero, the guy has three PhDs and every relevant certification you can get. Maybe not on purpose. There's a big difference in doing and teaching.
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Apr 25, 2018 03:55
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EDIT: gently caress it. Not worth it.
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Apr 25, 2018 03:57
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Thanks Ants posted:Going through a ton of GDPR stuff recently, pretty much the number one thing on people's minds at the moment as we make sure we can be compliant. Then the CEO casually throws out a "can you just log into my account to check something, I think you know my password" to his assistant. Yeah, I have a day long session with legal to go over it in EXCRUCIATING detail. Fortunately my company seems to take all this stuff seriously. It shouldn’t be too onerous... but lawyers... aaaalllll day long...
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Apr 25, 2018 04:00
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nielsm posted:If you can computers, you will computers. Forever. Thanks, nihilism. 
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Apr 25, 2018 07:05
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Proteus Jones posted:Yeah, I have a day long session with legal to go over it in EXCRUCIATING detail. Fortunately my company seems to take all this stuff seriously. It shouldn’t be too onerous... but lawyers... aaaalllll day long... The entire IT department and the entire legal department and the entire HR department have been trying to make the C-levels understand that GDPR is a thing, and that it's coming no matter how much they try to postpone meetings/hiring a DPO. We have our CYA material in order though. We're not the ones facing prison time!
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Apr 25, 2018 07:31
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Yay, double post. When I migrate mailboxes from Exchange 2013 to Office 365, how long will a mailbox (with correct AD user attached) stay in the cloud if I don't attach a license to it? I'm finishing up a migration, and I have a few hundred users who hasn't gotten a license yet because their team leads are slow as molasses. 
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Apr 25, 2018 08:26
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Humphreys posted:Maybe not on purpose. There's a big difference in doing and teaching. The multiple back ups and managers I’ve taught and trained over the years without complaint or issues would speak to my being able to teach. The guy can’t even figure out how to pick an option from a right click menu, of course I must just be screwing them over. Edit: I realize you didn’t have any way of knowing that, but they do.
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Apr 25, 2018 11:26
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Crowley posted:Yay, double post. 30 days
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Apr 25, 2018 11:48
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bitterandtwisted posted:30 days poo poo! Thanks.
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Apr 25, 2018 11:53
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Not pissing me off. Was planning on going to see Avengers with a colleague, but the movie (imax version) starts a little bit before my shift is over. Went to the director and asked if i can leave early. his response: sure and you can expense it I won't say no to a free movie
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Apr 25, 2018 12:06
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Very nice!
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Apr 25, 2018 12:26
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Currently on hold with our internal help desk because bitlocker has freaked out and won’t let me access my PC. I hate this software so much. The only thing that changed in the PC between yesterday and today was the USB headset is unplugged. I also can’t access webmail. Hopefully they terminated my access early.
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Apr 25, 2018 13:17
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Jerk McJerkface posted:I think this is worth reposting [nepis.txt] I had a similar squabble with my mother-in-law. Yes, ma'am. Yes I know your good-for-nothing son has a Galaxy and he loves it. When you have a problem with your phone who are you going to call for help? That's right, me. And what phone do I have? No, not a Galaxy! I have an iPhone!
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Apr 25, 2018 14:10
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