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Obsoletely Fabulous
May 6, 2008

Who are you, and why should I care?
poo poo that isn’t pissing me off: :yotj: I handed in my laptop and card today. Feels so good. Now the India guy can fail on his own and I don’t have to hear the complaints. I wish I had more time before I started the new job but with a new baby that just isn’t in the cards.

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chin up everything sucks
Jan 29, 2012

The poo poo not pissing me off: Boss wants to pay for a bunch of training classes for me in various stuff that will help advance my career
The poo poo pissing me off: Boss found out that he was given a training budget of $0

BaronVonVaderham
Jul 31, 2011

All hail the queen!

Obsoletely Fabulous posted:

poo poo that isn’t pissing me off: :yotj: I handed in my laptop and card today. Feels so good. Now the India guy can fail on his own and I don’t have to hear the complaints. I wish I had more time before I started the new job but with a new baby that just isn’t in the cards.

Best feeling ever was when, after years of taking whatever I could get to not be homeless, I was able to take my time interviewing, pick somewhere that looked great, and make the deliberate choice to quit and take their offer.

It's too bad the company was bought out 4 months later and negated every single thing that made me choose them, but that just meant I got to do it again back in January :haw:

Inspector_666
Oct 7, 2003

benny with the good hair
I spent most of today spinning up and deleting Ubuntu server VMs trying to get Elastic Stack working with nothing to show for it. I'm not mad, but I just...why do things not work? I don't know how I could follow the directions any closer.

xzzy
Mar 5, 2009

Put that poo poo in docker, brah.

Pixelboy
Sep 13, 2005

Now, I know what you're thinking...

Thanks Ants posted:

Going through a ton of GDPR stuff recently, pretty much the number one thing on people's minds at the moment as we make sure we can be compliant. Then the CEO casually throws out a "can you just log into my account to check something, I think you know my password" to his assistant.

You will never close the giant security hole that is people.

Turn on 2FA for people like that. (dreams...)

Jaded Burnout
Jul 10, 2004


Pixelboy posted:

Turn on 2FA for people like that. (dreams...)

At which point he hands his phone to the assistant.

Myrridinos
Jan 7, 2010

Jaded Burnout posted:

At which point he hands his phone to the assistant.

Plot twist! The phone is his assistant! Who is also the CEO!

Pixelboy
Sep 13, 2005

Now, I know what you're thinking...

Jaded Burnout posted:

At which point he hands his phone to the assistant.

Yeah, I knew that in my heart.

Super-NintendoUser
Jan 16, 2004

COWABUNGERDER COMPADRES
Soiled Meat

Inspector_666 posted:

I spent most of today spinning up and deleting Ubuntu server VMs trying to get Elastic Stack working with nothing to show for it. I'm not mad, but I just...why do things not work? I don't know how I could follow the directions any closer.

Do we work at the same company?

Inspector_666
Oct 7, 2003

benny with the good hair

Jerk McJerkface posted:

Do we work at the same company?

Did you ever get it working? I think I might have to just spin up a Windows Server and do it the boring way :smith:

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




pixaal posted:

"is the server having issues?"

Cloud hosted phones: "Phones aren't working" then how did you call me? "Your in the same building!"

That isn't how this phone system works at all, if you can call me you can call anyone their stuff is broken (it's always the same user with the same customer and it gets escalated to me once every few weeks, this customer is notorious for owing us money and not paying for months after it's due because they don't have the liquid funds to pay us, I imagine their phones go down because they aren't paying their internet).

If I had a dollar for very time I've been called over by someone in a panic about the fax machine broken, and it turns out the number they're dialing is busy, out of service, etc. I'd have already retired.

Jerk McJerkface posted:

I think it's interesting that a NIC port is almost the exact perfect width of a USB cable. When I did trading floor desktop support I'd commonly joke that I was really good at plugging USB cables into NICs, it happened way more than you'd expect.

As annoying as the switch to USB-C is being, I'm all for a connector that won't fit in any other port on the machine and that goes in either way up. Being able to charge a machine from either side is also a plus when I have multiple laptops on the bench needing different work.

However convenient they may make some things, the new touchbar Macs suck to service. They were made to be assembled by machines and then never opened again. Opening them is a bitch, and requires a special jig that costs $750. The battery connector to the motherboard has changed from a big, burly connector you can unhook with your thumbnail to a ZIF cable with an - I poo poo you not - S-curve in it, and a very fragile locking gate. The antenna/vent shroud has 16 screws in it on a 15". These are 3mm T3 screw. Apparently they DO make these, possibly only for Apple. You could probably inhale one and lead a normal life. God forbid you sneeze.

Yes, I did my first repair on one this week, why ?

mllaneza fucked around with this message at 03:38 on Apr 28, 2018

Lord Dudeguy
Sep 17, 2006
[Insert good English here]

mllaneza posted:

If I had a dollar for very time I've been called over by someone in a panic about the fax machine broken, and it turns out the number they're dialing is busy, out of service, etc. I'd have already retired.

"What does 'Remote number is not a fax machine' mean?"

:bang:

Myrridinos
Jan 7, 2010

mllaneza posted:

If I had a dollar for very time I've been called over by someone in a panic about the fax machine broken, and it turns out the number they're dialing is busy, out of service, etc. I'd have already retired.


As annoying as the switch to USB-C is being, I'm all for a connector that won't fit in any other port on the machine and that goes in either way up. Being able to charge a machine from either side is also a plus when I have multiple laptops on the bench needing different work.

However convenient they may make some things, the new touchbar Macs suck to service. They were made to be assembled by machines and then never opened again. Opening them is a bitch, and requires a special jig that costs $750. The battery connector to the motherboard has changed from a big, burly connector you can unhook with your thumbnail to a ZIF cable with an - I poo poo you not - S-curve in it, and a very fragile locking gate. The antenna/vent shroud has 16 screws in it on a 15". These are 3mm T3 screw. Apparently they DO make these, possibly only for Apple. You could probably inhale one and lead a normal life. God forbid you sneeze.

Yes, I did my first repair on one this week, why ?

I quoted an hour labor for a Mac keyboard replacement recently. I hadn't done a Mac keyboard before, assumed that it wouldn't be too difficult. I was wrong. They used like 50 tiny little screws, one under each key junction.

There's a special place in hell for the engineers who design these things. I wonder if they gotta compete to get in.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

Myrridinos posted:

I quoted an hour labor for a Mac keyboard replacement recently. I hadn't done a Mac keyboard before, assumed that it wouldn't be too difficult. I was wrong. They used like 50 tiny little screws, one under each key junction.

There's a special place in hell for the engineers who design these things. I wonder if they gotta compete to get in.

They probably sell a special tool to mac certified specialists for 10000 to remove all screws at once or something ridiculous.

xzzy
Mar 5, 2009

No you toss it in the garbage oops recycling bin because Apple is earth friendly and buy a new one.

18 Character Limit
Apr 6, 2007

Screw you, Abed;
I can fix this!
Nap Ghost

MF_James posted:

They probably sell a special tool to mac certified specialists for 10000 to remove all screws at once or something ridiculous.

The one Mossberg sells is cheaper.

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE

18 Character Limit posted:

The one Mossberg sells is cheaper.

lol I was like Mossberg? That sounds familiar but not from IT... google it, ahhh my Dad's shotgun is a mossberg! Also a really nice pump 12gauge remington from before remington went to poo poo, though I heard they might be turning it around now, maybe?

Myrridinos
Jan 7, 2010

18 Character Limit posted:

The one Mossberg sells is cheaper.

Every gun owning tech enthusiasts dream. I think my coworkers shot one of those old old servers that used to make them miserable.

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Myrridinos posted:

I quoted an hour labor for a Mac keyboard replacement recently. I hadn't done a Mac keyboard before, assumed that it wouldn't be too difficult. I was wrong. They used like 50 tiny little screws, one under each key junction.

There's a special place in hell for the engineers who design these things. I wonder if they gotta compete to get in.

Doesn't one special snowflake version have the keyboard rivited to the chassis that you have to pry out and tap threads to screw a replacement in?

Myrridinos
Jan 7, 2010
I believe you are correct.

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




Myrridinos posted:

I quoted an hour labor for a Mac keyboard replacement recently. I hadn't done a Mac keyboard before, assumed that it wouldn't be too difficult. I was wrong. They used like 50 tiny little screws, one under each key junction.

There's a special place in hell for the engineers who design these things. I wonder if they gotta compete to get in.

Those are really designed to swap the whole top case at once; trackpad, keyboard, and battery all in one. The only saving grace to this policy is that the exchange price on an out of warranty top case with a bad battery is about $150. Through the 2015s, scooping everything out of a bad one and into a new one was actually a decent bit of work. For the touchbar machines, it's a whirlwind hell of tiny screws and plenty of 'em.

We also service HP Elitebooks, which have a keyboard you can change in 15 minutes. Those machines are flimsy, cheap pieces of plastic held together with too many screws (of a reasonable size) and double-sided tape.

By our numbers, the Macs have a quarter of the downtime for hardware issues that the HPs do; each repair is more expensive, but downtime si the real cost. That's on a campus of 14,000 people where last year, for the first time, we deployed more Macs than PCs. However batshit crazy Apple engineers have become, they're producing reliable machines for enterprise use.

Myrridinos
Jan 7, 2010

mllaneza posted:

Those are really designed to swap the whole top case at once; trackpad, keyboard, and battery all in one. The only saving grace to this policy is that the exchange price on an out of warranty top case with a bad battery is about $150. Through the 2015s, scooping everything out of a bad one and into a new one was actually a decent bit of work. For the touchbar machines, it's a whirlwind hell of tiny screws and plenty of 'em.

We also service HP Elitebooks, which have a keyboard you can change in 15 minutes. Those machines are flimsy, cheap pieces of plastic held together with too many screws (of a reasonable size) and double-sided tape.

By our numbers, the Macs have a quarter of the downtime for hardware issues that the HPs do; each repair is more expensive, but downtime si the real cost. That's on a campus of 14,000 people where last year, for the first time, we deployed more Macs than PCs. However batshit crazy Apple engineers have become, they're producing reliable machines for enterprise use.

Their hardware is definitely reliable. Most of the time when I have to tell a client to replace a Mac it is usually because it is no longer current enough to run a supported Mac OS and not due to a hardware failure.

Inspector_666
Oct 7, 2003

benny with the good hair

Myrridinos posted:

Their hardware is definitely reliable. Most of the time when I have to tell a client to replace a Mac it is usually because it is no longer current enough to run a supported Mac OS and not due to a hardware failure.

Mac computer hardware is as tough as any (RAM, CPU, SSD, etc) but the parts that people interact with fail in really annoying ways and having to replace a full half of the computer suuuucks.

(Thankfully they do warranty work pretty much no questions asked and there's an Apple store across the street.)

Jaded Burnout
Jul 10, 2004


The current generation of laptops have really bad keyboard problems; they're very sensitive to crud getting under the keys and turns them inoperable real fast.

It happens so often I keep a tool handy to lift the key slightly and blow out debris, but even so both my laptops have had full top case replacements due to stuck or inoperable keys.

I wonder if they'll aim to fix this in the next refresh, it must be costing them a bunch in replacement parts.

Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Myrridinos posted:

Every gun owning tech enthusiasts dream. I think my coworkers shot one of those old old servers that used to make them miserable.

Performing a secure erase on old 2.5" SCSI and 3.5" SCSI drives via .308 is entirely too much fun. I do wonder if there is a DOD spec for rifle based HDD wiping.

A 1U Dell pizzabox makes for a really great reactive target, assuming you hang it from a tree or something. And as much fun as you think adding Tannerite would be, don't do it, both because it's illegal as gently caress, and because knowing your lovely luck it'll kill you.

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Methylethylaldehyde posted:

Performing a secure erase on old 2.5" SCSI and 3.5" SCSI drives via .308 is entirely too much fun. I do wonder if there is a DOD spec for rifle based HDD wiping.

A 1U Dell pizzabox makes for a really great reactive target, assuming you hang it from a tree or something. And as much fun as you think adding Tannerite would be, don't do it, both because it's illegal as gently caress, and because knowing your lovely luck it'll kill you.

I admit my knowledge of firearms is pretty basic, but wouldn't a shotgun loaded with pellets be more ideal for drive-wiping?

Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Neddy Seagoon posted:

I admit my knowledge of firearms is pretty basic, but wouldn't a shotgun loaded with pellets be more ideal for drive-wiping?

Yes, but the point of the entire exercise isn't to securely erase the drives, that's a side effect of using a high powered rifle to plink at them at 75 or 100 yards. A rifle round like .308 will pulverize glass platters and horrifically warp aluminum ones, in addition to mashing a half in wide hole in the case and platters.

Dunno-Lars
Apr 7, 2011
:norway:

:iiam:



Neddy Seagoon posted:

I admit my knowledge of firearms is pretty basic, but wouldn't a shotgun loaded with pellets be more ideal for drive-wiping?

I would also guess that pellets bounce back... But my knowledge of firearms are also pretty basic.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

No matter what you do to a hard drive, some goth kid will get the data off it before the episode of CSI is over.

chin up everything sucks
Jan 29, 2012

Bob Morales posted:

No matter what you do to a hard drive, some goth kid will get the data off it before the episode of CSI is over.

Why do crime dramas always make the techies goth? I don't think I've ever seen a goth working in IT...

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

chin up everything sucks posted:

Why do crime dramas always make the techies goth? I don't think I've ever seen a goth working in IT...

They are usually banished to the server room where they can enjoy cradle of filth without bringing others down

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

Bob Morales posted:

No matter what you do to a hard drive, some goth kid will get the data off it before the episode of CSI is over.

That's NCIS! :goonsay:

Also you should all subject yourself to the sheer unapologetically-stupid marvel that is CSI:Cyber.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

chin up everything sucks posted:

Why do crime dramas always make the techies goth? I don't think I've ever seen a goth working in IT...

My first job as a tech (Best Buy in the pre-geeksquad days), I worked with a dude that wore a trench coat, finger armor, and eyeliner. He was pretty cool. Then my next job I learned about Linux and stuff from a dude who only wore black and had a cool ponytail and a 300lb goth chick for a g/f. He was cool too.

I never got to be goth :(

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.
In my career, I’ve worked with ravers, the hygienically challenged, ponytail-down-to-the-beltline guys, and your stock button-down nerds.

But I’ve never worked with metalheads or goths and I am sad because of it.

Partycat
Oct 25, 2004

I mostly with people who act and dress normal? They exercise or go outside, drink beers- do normal stuff?

The over-the-top guys seem to be universally also bad at their job when I've run into them so ... maybe it's something about they pick the career so they can express themselves - but it doesn't mean they're any good.

Jaded Burnout
Jul 10, 2004


I've worked with both metalheads and goths, they were both sysadmins.

22 Eargesplitten
Oct 10, 2010



I cut my hair and stopped wearing a trench coat and started buying clothes that fit because I realized I wasn’t getting hired the way I looked.

I still wear band shirts on occasion, though.

redeyes
Sep 14, 2002

by Fluffdaddy
My first .com (bubble) job, I worked for a dude with a Mowhawk that participated in DMT trials at University of New Mexico. He was married to his Mac, surprise. He was a 'little' off.

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Proteus Jones
Feb 28, 2013



Paladine_PSoT posted:

They are usually banished to the server room where they can enjoy cradle of filth without bringing others down

Well, *I* appreciated this. But not at a super high level, because I wanted to make the same comment.

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