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lol this global adobe cloud outage is generating a poo poo ton of tickets. I work at a design company. hahahaha my CEO was like "Waht the gently caress" status.adobe.com is fun right now
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May 27, 2020 19:21
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Yeah this Adobe outage is making my users insane.
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May 27, 2020 19:25
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"I CANT EVEN OPEN A PDF" yeah im sorry man. lol
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May 27, 2020 19:28
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silicone thrills posted:lol this global adobe cloud outage is generating a poo poo ton of tickets. I work at a design company. hahahaha my CEO was like "Waht the gently caress" Gosh! Who could possibly have conceived of such a thing happening!!!
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May 27, 2020 19:34
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silicone thrills posted:lol this global adobe cloud outage is generating a poo poo ton of tickets. I work at a design company. hahahaha my CEO was like "Waht the gently caress" I'm sure happy Adobe's software requires an always-on internet connection. That sure does add a lot of value to the consumer.
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May 27, 2020 19:38
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I think they give you 30 days to run offline, yank the network on your computer and I believe it'll work fine. But perhaps they forgot to handle the case where the local internet connection is still there but the remote server is spewing poo poo, which is pretty shameful.
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May 27, 2020 19:46
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"We need something done about this immediately." Okay, I will have lunch.
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May 27, 2020 19:54
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xzzy posted:I think they give you 30 days to run offline, yank the network on your computer and I believe it'll work fine. I am way too intermittently familiar with how Adobe handles sign-in and licensing and the fact that it ever works at all is actually super impressive.
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May 27, 2020 20:02
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When I reviewed firewall rules at the design studio I discovered that we had the "phone" home port blocked outbound. This was CS5.5-ish, so it was okay. I made them buy licenses when headcount expanded anyway.
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May 27, 2020 20:07
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Internet Explorer posted:I am way too intermittently familiar with how Adobe handles sign-in and licensing and the fact that it ever works at all is actually super impressive. Fun fact, if your public profile info in your Adobe account is blank, Creative Cloud tips over and loads a blank white UI.
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May 27, 2020 20:18
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Yeah my big problem right now is we work on projects that have spanned many years so many of my users have multiple versions of illustrator and photoshop installed to support various weird issues. So they install/uninstall frequently. I've had at least 3 tickets just this morning that are purely "hey I need to install 2019 illustrator due to X, can you help, creative cloud desktop isnt loading" My other tickets are mostly like "hey I need to sign a PDF but the service seems to be offline"
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May 27, 2020 20:32
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It's a massive shame that Adobe products are an industry standard and would require the entire industry to agree moving away from them
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May 27, 2020 22:30
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What was the closest thing to a photoshop competitor? Corel Photo-Paint?
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May 28, 2020 02:25
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Bob Morales posted:What was the closest thing to a photoshop competitor? Serif PhotoPlus is workable for most small marketing teams, but might be a bit shy for dedicated graphic artists. And Corel Paintshop is still around. Also GIMP isn't dead yet. Macs might have some closer competitors.
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May 28, 2020 02:41
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The GIMP
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May 28, 2020 02:55
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Internet Explorer posted:Good lord. I get sweaty when it hits 75. Spend a few decades in the desert and you’ll find yourself grabbing your hoodie when it’s colder than 72 (my heater turns on at 70). It’s really weird to experience when you’re from the PNW, but it does happen. Even in the summer, it’s cold when I visit the area.
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May 28, 2020 03:11
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duffmensch posted:Spend a few decades in the desert and you’ll find yourself grabbing your hoodie when it’s colder than 72 (my heater turns on at 70). Maybe it is different if it's a dry desert, but I can tell you right out that isn't the case if you live somewhere humid. I've lived all my life in Arkansas and oh god will someone please just end my misery
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May 28, 2020 03:55
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Bob Morales posted:What was the closest thing to a photoshop competitor? Probably the Affinity suite
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May 28, 2020 14:15
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Senior manager sends round directive to use new web app Users feedback that they cannot login due to restrictions on our accounts All hands training session to explain how to access it: 30mins Guess the complicated process that had to be carefully explained to us over that half hour? Incognito mode and use the manager's credentials
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May 28, 2020 14:36
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Guess this is a good a place to ask as any... Opening a new location, possibly two, and looking at going with SIP trunks this time around. What is everyone's favorite SIP trunk provider? Midwest US, will need at least 2 DIDs...
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May 28, 2020 16:49
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Moo the cow posted:Incognito mode and use the manager's credentials What the gently caress
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May 28, 2020 18:27
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stevewm posted:Guess this is a good a place to ask as any... Flowroute has been good for me. They recently started charging us some $15/mo "Admin" fee after we removed all of our DID's though which is some bullshit, but whatever. They're a decent sip provider with good security and lots of POPs.
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May 28, 2020 18:41
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Moo the cow posted:Senior manager sends round directive to use new web app Test? What's "test?"
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May 28, 2020 20:56
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the last flip-phone holdout on staff finally got a smartphone but nothing has changed because now any time anyone suggests using a smartphone for anything she's like "WOW! I do NOT think I will be putting this App on my Smart Phone !"
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May 28, 2020 22:50
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Thanatosian posted:Test? What's "test?" This is the same guy who proposed, instead of buying a multi-user license for a commercial information service, 50 geographically-disparate users could share the credentials of a single personal account and surely they wouldn't notice if we were really careful not to log on at the same time. SamDabbers posted:What the gently caress He spent literally 6 minutes explaining how to keep a copy of his password. Letting your browser remember it was bad for 'reasons' Better to remember the memnomic he used for it: '3 as I have 3 children, A as my middle name, 30 as the number of people in the office.....' Or we could save it as a text file on the desktop. This is much more secure than writing in on a post-it and sticking it to the desk [in the home offices of these remote workers]
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May 29, 2020 09:46
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ah, back in the office. still just doing stuff i could have done at home but now i have the opportunity to be breathed on by people walking around without masks
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May 29, 2020 15:02
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A coworker yesterday during a Zoom call suggested to our boss that a mask policy be implemented for anybody who had to be in the office to work. Said, "I haven't seen anybody at all wear a mask." This coworker was in the office at the time, not wearing a mask. 
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May 29, 2020 15:14
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Back in like 2005, Barracuda Networks seemed like a cool company. They were making Linux-based products like email spam filters, had roots in my state, blah blah. 15 years later after countless acquisitions and a total shitfest of leadership, they are loving garbage. I've had a support ticket open for over a month, a software update of their device broke SNMP so we aren't able to monitor it. No big deal right, get in there and re-open the port or restart the service or fix some firewall rule? Every other day, it's been: "Ports open!" No it's not. "Works on our end!" Okay sure. "Your password is wrong!" No it's not. "Well the ports open!" No it's not. I finally get a new tech since the old one was apparently some 12 year old linux kiddie, and this new guy just doesn't get it. quote:Hi Bob, code:not SMTP 
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May 29, 2020 15:16
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Looking at some cloud hosted PBX options.. They are so... expensive, compared to having your own on-premise system and getting SIP trunks from one of the myriad of providers out there.
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May 29, 2020 16:21
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stevewm posted:Looking at some cloud hosted PBX options.. They are so... expensive, compared to having your own on-premise system and getting SIP trunks from one of the myriad of providers out there. but then you have to manage your own on-premise system
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May 29, 2020 16:22
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The Fool posted:but then you have to manage your own on-premise system I guess it would depend on your situation... But the one at our corp. office I maybe touch 2-3 times a year for an update.
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May 29, 2020 16:37
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The Fool posted:but then you have to manage your own on-premise system Stick 3CX on a small AWS instance, you're done. Easy to set up, cake to manage, takes care of its own updates. I don't disagree that keeping systems on premises for the sake of staying out of the cloud is dumb, but paying RingCentral 20 bucks a month per extension is also loving dumb when a Flowroute DID costs $1.25 a month, usage costs are less than a penny per minute, and the AWS cost is probably less than $10/month. Sure if you have five phones the hassle probably isn't worth it, but for any decent sized office the savings are considerable and unless you're Zero VGS loving around with Asterisk all day the admin time required is peanuts.
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May 29, 2020 16:40
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Super Soaker Party! posted:Stick 3CX on a small AWS instance, you're done. Easy to set up, cake to manage, takes care of its own updates. Yeah I have been looking at 3CX, PBXAct, etc... With likely Yealink hardware. Will have 15-20 extensions, though a max of 4-5 calls in progress at any given point. Most of the extensions are for convenience sake and will sit idle a lot. We use a Grandstream UCM at the office. While I am happy with the UCM, its functionality, and reliability. (its built on Asterisk), I am not too happy with the Grandstream phones themselves. Nearly every Grandstream GXP2170 we have has at least one failed BLF LED. My own has 6 failed LEDs. And a couple have lines in the LCD.
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May 29, 2020 16:51
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Super Soaker Party! posted:Stick 3CX on a small AWS instance, you're done. Easy to set up, cake to manage, takes care of its own updates. I have a cisco ucm right now and there is no limit to the amount of company money that I would spend to get rid of it.
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May 29, 2020 16:56
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The Fool posted:I have a cisco ucm right now and there is no limit to the amount of company money that I would spend to get rid of it. Truth
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May 29, 2020 16:59
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stevewm posted:Looking at some cloud hosted PBX options.. They are so... expensive, compared to having your own on-premise system and getting SIP trunks from one of the myriad of providers out there. stevewm posted:We use a Grandstream UCM at the office. While I am happy with the UCM, its functionality, and reliability. (its built on Asterisk), I am not too happy with the Grandstream phones themselves. Nearly every Grandstream GXP2170 we have has at least one failed BLF LED. My own has 6 failed LEDs. And a couple have lines in the LCD. We've had an absolutely terrible experience with Grandstream's end-user hardware. Their GXW42xx series analog banks are great, but I will never recommend their desk phones to anyone. The config files are literally the worst in the industry, actively hostile to the user as opposed to the more standard "slightly goofy implementation of XML or INI style" most other phones offer.
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May 29, 2020 17:56
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Today I cannot log in to brand new account on a major digital cloud service provider system due to their login screen "Sign In" ajax button function not actually doing anything other than showing "signing in" for a split second when I click it. I can log in to my 2FA-enabled existing account fine, but only if I click the "sign-in" button twice. Testing? We fired those people.
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May 29, 2020 18:04
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wolrah posted:
Thankfully I never had to deal with or touch config files at all. Though I have seen a taste of it. In large I use the zero-config feature in the UCM software to configure the phones. I do have to use a handful of "PCodes" to configure options not in the ZeroConfig GUI. I can only imagine dealing with an entire file full of those is a nightmare.
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May 29, 2020 18:09
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grillster posted:Today I cannot log in to brand new account on a major digital cloud service provider system due to their login screen "Sign In" ajax button function not actually doing anything other than showing "signing in" for a split second when I click it. I can log in to my 2FA-enabled existing account fine, but only if I click the "sign-in" button twice. Testing? We fired those people. I’ve been running into more and more web ui issues caused by my ad-blocker Specifically I use ublock origin on chrome.
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May 29, 2020 18:12
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The Fool posted:I’ve been running into more and more web ui issues caused by my ad-blocker So the twice-click to get it to sign on to my own account has been normal for a couple of months now and I brought the issue up earlier in the year. Unfortunately I disabled all such content blockers and still no dice.
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May 29, 2020 18:18
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