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RFC2324 posted:Gonna say that once the artist has finished using the hooks etc, it should get punted back to you to fix all the poo poo they failed to implement properly, then back to them one more time to make sure you didn't break the looks too badly. This. Every time a designer makes a form they never consider how it should look when there are errors in the form or even what happens when the form is submitted. It looks like garbage with error messages? Too bad - you never considered that, you get the default style for error messages.
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Aug 27, 2015 13:45
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We use Gmail for work emails, is there a way you can filter emails that only have a subject but no body content? Several times a day people will send through garbage like 'There's no milk in the fridge' in the subject line but no real email and I don't need that popping up a notification every time.
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Oct 27, 2015 13:10
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Potato Salad posted:I think the word you're looking for is filters. I know that but I was more asking 'how do you set up a filter that says subject not blank but body is'?
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Oct 27, 2015 20:27
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Posting on behalf of my coworker. We work for a small-ish digital agency that recently re-launched the website of one of our largest clients. My coworker is a front-end developer who has spent weeks on the project and is kinda solely responsible for how good it now looks. The client recently got in touch to announce they are having a celebration of the launch and have invited... the designer who mocked up the visuals, the project manager who picked up the phone and relayed client requests and our MD who was not involved in the project. Feeling that Christmas spirit already. 
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Nov 6, 2015 11:28
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Thanks Ants posted:Shouldn't your PM / MD take the initiative in this case to give their place to the dev? Or is that not how your company rolls? If only. "A meal and night out at the client's expense? Sure, you can go in my place"
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Nov 6, 2015 12:09
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Dick Trauma posted:One of the problems I have here is that the CEO and my boss do not want to hear technical details of anything, ever. I also get essentially no opportunity to even describe these things I want us to buy. 
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Nov 6, 2015 21:30
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We've taken over hosting and development of <client>'s family of websites, but the domains are still controlled by their previous developers. Even with an account with the same domain provider and transferring ownership of the domains internally from one account to another, the only way I can control DNS records is by 'suspending delegated hosting' which erases all current DNS entries. I spoke directly to their support to be told there's not other way. Every DNS record has to be erased and recreated manually, regardless of whether they are changing or not.
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Apr 7, 2016 17:16
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poo poo pissing me off... I've been finishing my work sooner than expected so I am rewarded with picking up other people's jobs they are dragging their feet on that I am not familiar with at all instead of new projects. I'm also having to work on projects that were handed off to another agency over a month ago because they still haven't gotten around to taking it over yet.
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Apr 20, 2016 12:58
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Salesforce. My job isn't sales & marketing yet I have to evaluate saleforce and work out how to train our client how to use campaigns because ... my colleagues developed their website? Also the Campaign Monitor integration doesn't work properly. 'Click this button to add people to an email list'. I clicked it several times last week and it still hasn't gone through.
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Jun 8, 2016 16:38
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porkface posted:If you're in IT and you're being asked to manage Salesforce someone seriously hosed up. It's a sales tool and it needs sales management to define how they want to use it in very clear terms to be successful. Pretty much. I was originally asked to take a look at it and after about 5 minutes I said "this is a job for a rep from Salesforce. Why do you want me to sell this to you?". I guess they didn't like that answer and gave the job to my coworker instead, who clearly didn't tell them to gently caress off. Now he's on vacation and the job's come back to me.
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Jun 13, 2016 18:02
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Pissing me off: Gmail. We use Google Apps for Business and twice this week my account has been "Temporarily Locked Down" because it itself froze. I tried to insert an image into a message and when it took a minute before anything appeared I refreshed the page and I've been kicked out.
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Jun 14, 2016 15:46
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nexus6 posted:Pissing me off: Gmail. We use Google Apps for Business and twice this week my account has been "Temporarily Locked Down" because it itself froze. I tried to insert an image into a message and when it took a minute before anything appeared I refreshed the page and I've been kicked out. Update on this. Apparently I somehow exceeded the bandwidth limit of 750MB an hour on a day I sent 10 emails.
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Jun 15, 2016 13:54
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RFC2324 posted:This sounds like an endless source of hilarious stories. Does he try fixing everything y selling people printers? Does he just rage out and smash ink cartridges? He just installs adobe reader
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Jun 21, 2016 12:58
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Super Slash posted:Goddamnit, if only there was a digital version of a DO NOT TOUCH - WET PAINT sign. Me: OK, I've set up a staging version of your new website here <link>. Please only add new content on that site because it will be replacing your current site entirely. Client: But I've just added 12 news articles to the old website, you have to copy it all over!
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Jun 28, 2016 14:30
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Just had an email from a client who, instead of ADDING a new CASE STUDY to their website, decided to EDIT the case studies PAGE instead, deleting all the content on it. Then they wondered where the case study page went. As a bonus, when I called to try and clarify what they had done, everyone had already left their office. At 16:30.
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Jul 8, 2016 16:58
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mewse posted:You have back ups Yeah, all the content has revisions too. That's why I called, to see how back I need to revert.
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Jul 8, 2016 22:05
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Password policy at my current place of work
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Jul 22, 2016 15:58
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Judge Schnoopy posted:Any chance you can run a simulated phishing attack to quantify just how much data and infrastructure can be lost / stolen / destroyed? I have a little faith here that people might be wary enough of a dodgy looking email, unless it was spoofed to come from a client email address. Over the phone though? Not even a pause.
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Jul 22, 2016 16:52
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stubblyhead posted:The longest I've ever been at one company was just shy of four years, and I'd been looking to move on for a while at that point. I really can't conceive of staying at one place for such a long time. My dad was a college professor and spent about 35 years at the same school. That's because academics fear the real world. My Dad works at a university and professor left at 50. He had no idea how to go about getting another job since he never had to find one before.
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Jul 27, 2016 17:25
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nexus6 posted:Just had an email from a client who, instead of ADDING a new CASE STUDY to their website, decided to EDIT the case studies PAGE instead, deleting all the content on it. Then they wondered where the case study page went. Got a followup to this from the client, essentially asking why we charged them to fix their website for them after they broke it and left the office early.
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Aug 3, 2016 16:50
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The people in my office haven't discovered that shared calendars are a thing so every time somebody takes PTO they send an email to every member of staff to let them know they are off for one day. And then it is followed by numerous replies of "I'm off tomorrow too" or "I'm off next week" or "I'm off for two days in September". These same people also don't turn on out of office auto replies either.
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Aug 5, 2016 14:58
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xzzy posted:Doesn't payroll have to keep track of vacation usage? It should be their job to offer a leave request service. I assume so but whatever system they use (we're a separate company sharing the same office) clearly doesn't make the fact they're on PTO visible to anyone else.
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Aug 5, 2016 15:58
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So one of my colleagues, either by accident of incompetence, deleted/corrupted all of the databases on our local development sever. All 75 of them. The solution that she came up with, and that our director is somehow happy with, was to wipe it clean and say "individual database backups can be found <here>, you can restore them as you need them"
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Sep 25, 2017 13:05
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Currently pissing me off: I took my current job of 'Backend developer' several months ago on the premise that I'd be working on, y'know, backend projects. Turns out that while the company has a ticket system there isn't any kind of dedicated 'helpdesk', so tickets get assigned to any developer. What this means is I often spend half - more than half of my day, every day, doing support for:
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Jul 3, 2018 11:25
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Pissing me off today:
I feel that 'pissing me off' isn't quite right because at this point I'm so weary of this crap that I can't give a drat.
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Jul 11, 2018 16:37
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pixaal posted:Keep looking you'll find something. You currently have a job, it's not a great job by the sound of it, but it also sounds like you aren't stressing over it just an unending pile of comical mistakes. Thanks. I was concerned about coming off as selfish but this job's really taken a lot out of me. Another point I forgot to mention: I need to get in touch with a client who's dragging her heels on a project but the last time she called she yelled at me down the phone about a problem I hadn't worked on the hung up on me when I tried to help her 
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Jul 11, 2018 17:07
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Fuuuuck, just got turned down for the most promising job I've applied for. nothing else is progressing I feel like I'm in that stupid graduate position where I can't move to a new job because I don't have enough relevant experience, but I can't get enough relevant experience unless I get a new job.
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Jul 13, 2018 11:12
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Thanks Ants posted:As far as I can tell they don’t know which name server is actually being used and keep adding it to the wrong one. Using whois is apparently beyond them. I’ve asked if they need help, if they can just do a screen share, nothing. I've been there, usually found it quicker and easier to just get logins and do it myself, but if they aren't even to do a screen share...
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Jul 13, 2018 14:36
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CitizenKain posted:Also at 15 years I get 4 weeks of vacation. Wait, do you mean 28 days or 20 days PTO? Because where I work 28 is pretty standard for new hires. source: I'm currently looking for a new job and getting offers of 30+ days
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Jul 14, 2018 16:34
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SamDabbers posted:Yeah, I got 3 weeks/15 days PTO right out of the gate at my new job, and in 5 years I'll get 4 weeks/20 days. Plus, the company shuts down for the week between Christmas and the new year, so I essentially get 4 weeks/20 days right now, and 5 weeks/25 days in 5 years.  Corsair Pool Boy posted:PTO was one of the biggest hurdles when I was job hunting. I've got 9 years seniority at this place (they were bought by the company I worked for, I transferred in and they were sold, but I maintained my 2009 start date), which comes with 3 weeks PTO and 5 or 6 sick days a year, and I get a 4th week (20 days) in almost exactly a year. Pretty much nothing I found comes close, most places start at 2 weeks and then offer a 3rd after 3 or 5 years. At my last place I was there for more than 5 years and it got bought by a bigger company. Said bigger company had perks for longer years of service but instead of transferring our start dates they reset everyone to the day of the acquisition so they didn't have to give people an extra 2 days PTO. nexus6 fucked around with this message at 17:11 on Jul 14, 2018 |
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Jul 14, 2018 17:07
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Thanks Ants posted:Doesn't TUPE cover you in that situation? Or did you not lose out, but just didn't gain anything? I didn't lose anything but didn't gain anything either. To be honest by that point I was already planning on leaving so I didn't care that much.
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Jul 14, 2018 17:24
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I've got a client that nags me on his tickets about twice a day. Things like "What's the progress on X?", "Have you done Y yet?", "What's the feedback on Z?" and on and on. It's a full time job managing this and I've got a hundred other things to do without a notification popping up every few hours "When can we launch X?" I'm real close to just snapping back "I did not build your site. There is no documentation on how it works. The developer who made it won't give me details. Despite repeated requests I've still had 0 training on your site's framework. I have no idea what's wrong with your site. I have no idea how to fix it. Leave me alone." The guy's probably just pissed his site isn't working, he feels like he's not getting any help and he doesn't know about the training and other stuff but it's really pushing me to my limit. Sales must be loving magical here because I know he's threatened to leave more than once (and I wouldn't blame him) but somehow we're still getting work on this poo poo. Edit: What kind of CMS/eCommerce platform doesn't have any kind of event/error logging? nexus6 fucked around with this message at 11:33 on Jul 20, 2018 |
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Jul 20, 2018 11:14
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Agrikk posted:
This is magical and pretty much how I've been communicating to bosses when they say "Why aren't you progressing X for the customer? What's going on?" Agrikk posted:well then there’s not much to do except bitch on dead gay forums and polish the Way ahead of you! The job hunt is slow though My current plan is to see if I can move into a new position the company is currently openly advertising. If it turns out I can't, well I'll take that position at a different company instead.
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Jul 20, 2018 17:23
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I've never had a job where there were offices. Everything is open plan 
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Jul 23, 2018 21:25
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chin up everything sucks posted:Open plan has actually been proven to reduce productivity 4 day weeks have shown to increase productivity too, but no manager I've ever worked for believed it.
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Jul 23, 2018 22:00
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Sickening posted:And like a previous poster said, the people making the decisions rarely are sitting in the open office. Funny how that works. Job #1: Open office except director who had his own office Job #2: Open office except CEO who had his own office Job #3: Open office except senior staff who had their own offices Job #4: Open office, nobody had their own office Job #5: Open office except managing director who had a desk separate from everyone else Current job: Open office except senior staff who have their own offices Whaddaya know
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Jul 24, 2018 09:55
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Oh yeah, I forgot about that. So not only do we have an open office plan, we're a remote office so we spend a lot of time on calls to the main HQ. Other people making noise/playing loud songs is obnoxious enough but we often do video calls so you get idiots in the background too. We are also encouraged to call clients directly. No need to have a Project manager or Client Services team for that- you do backend work, you also manage the client. And the whole project too.
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Jul 24, 2018 14:08
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Lol, I just looked up my employer on Glassdoor and all the 5 star reviews (7/25) are from 'Current Employees' and the rest range from 'OK' to 'IT sweatshop'. I should have looked before I took this job.
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Jul 25, 2018 16:20
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Bob Morales posted:New Marketing Director (owner's daughter) is tryin to push everything marketing-related to IT's budget.
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Jul 27, 2018 15:27
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| # ¿ Apr 28, 2024 01:43 |
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We've got a customer whose website is a buggy mess because the developer who built it did it bespoke without any kind of documentation for it and has since moved onto other projects. So, rightfully, customer is quite annoyed about having so many issues and creates dozens of tickets for them. What's the solution for an angry customer who has lots of bugs and is mad about how long they take to get fixed? Why, you simply assign those tickets to a team that have no history on the project, no training on the underlying framework, and badger them about how these delays are making the customer mad! It's also helpful to have people from Sales jump in on the ticket, promise the customer a quick resolution then moan at the developers "this should be an easy task for you, fix it now". Also:  "Hey, nexus6, do you have time to work on this ticket?" "No, I don't. I already explained to you, to my manager and to the CTO that I can't work on these tickets you keep assigning me unless I get some training on them. Otherwise I don't know what I need to do and the customer just gets mad that we are wasting time. They've already threatened to leave more than once" "I'm just going to assign it to you. The customer's mad so you better get it fixed quick. When they complain I'm just going to point at you"
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Aug 1, 2018 12:00
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