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The Nastier Nate
May 22, 2005

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Yams Fan
hello IT thread, long time IT professional, first time poster

I need to follow this thread because my boss basically told me I should come back to him with a laundry list of IT projects asking for the moon cost be damned. Then let the people in charge decide whether it's worth the cost or not.

Can you say wireless access points....EVERYWHERE!?!?

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The Nastier Nate
May 22, 2005

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Yams Fan

Aunt Beth posted:

What is your current role? What does your current compute/storage/network infrastructure look like? What are your users saying about IT?

I'm in charge of basically anything that is networked, a computer or plugs into a computer. We have a dozen virtualized servers for storage and some applications running on them and roughly 150 desktops across a few sites. Users are all over the map some of which are older and still not sure this whole internet thing is gonna catch on, but occasionally we get some younger employees and some who embrace technology, including the new boss. For the past few years I've been in maintenance mode with a few new projects here and there to keep costs down but I guess now is the time to spend! spend! spend!

I assume it's because the economy is great and it will always be forever, but I'm not going to worry about that.

quote:

Long time IT professional? Then you should know better.

This is like walking into an architect's office and asking them how to build the most expensive building. A building for what? Offices? Residential? An airport? A barn?

Yep, but them's the bosses orders. We're local goverment

The Nastier Nate
May 22, 2005

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Yams Fan
The best part of paying an arm and a leg for O365 is getting to shut down your on prem exchange servers.
I've always power shelled up to the cloud with no problems.

The Nastier Nate
May 22, 2005

All aboard the corona bus!

HONK! HONK!


Yams Fan
my IT department is 100% straight white guys
it's just me

The Nastier Nate
May 22, 2005

All aboard the corona bus!

HONK! HONK!


Yams Fan

GreenNight posted:

Yeah I’m loving terrible at IT. Fingers crossed none of my bosses figure it out.

Working in IT has taught me you don't have to be good at this to earn a paycheck, you only have to be slightly less bad then the people in charge of you.

The Nastier Nate
May 22, 2005

All aboard the corona bus!

HONK! HONK!


Yams Fan

Krispy Wafer posted:

The managers of a friend at my old job found out someone in his small group was being poached and gave everyone an immediate 20% raise. The best counteroffer is the one you didn't even have to ask for.

Compare that with my job where they've approached the tightening labor market by stocking free snacks in the breakroom and giving the evening shift a 3% differential. Cue everyone but me quitting on my shift. I did discover that even with my babby 7 months of tenure I can transfer to any other department as long as I somehow scrub this noxious NOC stink off me.

I could support an application instead of the network and finally be able to blame the network for everything!

Feels like there could be a market for a business where you hire some phoney headhunters for the sole purpose of putting out feelers amongst your current boss so you can have some leverage in salary negotiations.

The Nastier Nate
May 22, 2005

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Yams Fan

Vargatron posted:

Anybody have any thoughts on the performance of Dell XPS laptops? I have $2000 to purchase a new laptop for work and I was wondering how the laptop would handle critical business applications (such as video games).

I got a Surface Book earlier this year and I love it, I don't think I'll ever go back to a traditional laptop.
I don't know how beefy a machine you're looking for but I was able to get a display model for a few hundred bucks off.

The Nastier Nate
May 22, 2005

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Yams Fan

Bob Morales posted:



lol this job has been posted for like 6 months

Love to have a bachelor's degree and 3 years experience for possibly minimum wage (depending on where you live).

They at least gonna give you health insurance for that sweet gig?

The Nastier Nate
May 22, 2005

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Yams Fan

Vargatron posted:

The only positions that need actual drug testing are those involving heavy machinery or transportation. Your average grocery bagger or computer janitor doesn't need to be tested.

I got drug tested when I started and the employee handbook mentioned "random drug tests for ALL employees"
Eventually I figured out that those random drug tests were literally for only the blue collar workers and I have never heard of anyone in the office getting tested, although a few probably should be.
Meanwhile, more than one blue collar employee got fired that I know of for smoking a joint on the weekend.

The Nastier Nate
May 22, 2005

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Yams Fan

Vargatron posted:

We all know that job will be a living hell to whomever gets it.

A fun game to play is to see what happens first, whether they get sick of waiting around and raise the salary to something reasonable, or they hire someone completely unqualified.

definitely the latter

The Nastier Nate
May 22, 2005

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Yams Fan

Darchangel posted:

They'll use the fact that "we couldn't find anyone for the job" as an excuse for an H1B.


e: f, b:


Exactly.

Don’t h1bs start at like $65k/year?

The Nastier Nate
May 22, 2005

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Yams Fan

Aunt Beth posted:

Look at all of you in regular contact with your management. My boss manages about 15 people and I generally see him for a “team” meeting every other week or so where the same three people bitch about the same two organizational issues that have been unresolved for 5+ years. I have a 1:1 with him a couple times a year. We all work in the same office. He’s probably 50 steps away from my desk at all times but is scared of us because he doesn’t understand what we do (I’m a mostly Windows sysadmin).

Having a boss who is not IT is a mixed bag. On the one hand if you gently caress up it’s pretty easy to handwave away with some technobabble. On the other explaining basic premises like “no I did not send out that email asking for your Office365 password” can get tedious.

The Nastier Nate
May 22, 2005

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Yams Fan
My dad occasionally refers clients to me for some side hustle Geek-squad level support. The last 3 including one today have been "my computer died and I don't have a backup, can you help me?"

The Nastier Nate
May 22, 2005

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Yams Fan

Sefal posted:

:smith:
If its any consolation. Reality is starting to hit me that I only have 1 more PTO day left for the next 6 months. using 1 week of PTO in January was perhaps a mistake.. And the next days that the company is closed is during Christmas

My boss used to be head of HR so she is anal about documenting every hour of PTO, even if it’s like leaving at 3 o clock on a Friday to collect my child.

I have 9 hours of pto left until dec 31st because I used the majority of it when my daughter was born in April. Hooray for first world countries with no paid family leave.

The Nastier Nate
May 22, 2005

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Yams Fan

Vargatron posted:

Aren't children like the number one usage of PTO/Sick Leave for people who have them?

Probably, and most posters ITT are lucky enough to have it. If you're an hourly wage slave and your kid gets sick enjoy not getting paid.

In my pre-IT life I was a line cook at a mediocre family restaurant and seeing how everyone (especially the tipped employees) got hosed over when it came to needing time off is great motivation to never want to be in that line of work.

The Nastier Nate
May 22, 2005

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Yams Fan

22 Eargesplitten posted:

Looks like it’s new old stock for one from 2011, which would explain it.

I’m trying to find a gigabit POE+ switch for cheap, which is really difficult without buying some no-name brand that I don’t want powering an Aruba that would be $600 to replace.

Prime Day has nothing, basically Rakuten has something, but not sure how much shipping is.

It’s for home use, it’s just you guys know more about enterprise brands than the home networking thread.

how many ports do you need? you can get an 8 port at staples for $80

The Nastier Nate
May 22, 2005

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Yams Fan
I was told we're doing a "budget narrative" for all the departmental budgets for 2019 so instead of my usual spreadsheet with a few sentences I gotta fill a word doc up with buzz words in execu-speak.

Now...how will 20 new desktops affect the paradigm shift?

The Nastier Nate
May 22, 2005

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Yams Fan
I don’t know if it’s still this way but years ago whenever I got some hps they came preinstalled with a lot more garbage apps then dells. I’m talking back like when windows 7 just came out.

The Nastier Nate
May 22, 2005

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Yams Fan
The hallmark of good IT is doing as little as possible. If your environment is running smoothly and you trained your users not to be complete idiots, then enjoy your 4 hours of downtime a day. Fire up a Netflix series or read the forums.

The Nastier Nate
May 22, 2005

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Yams Fan
I felt pretty dumb when I had to learn about windows 10 snipping tool from this thread, which I now use all the time, but I also learned today that xbox app has a built in recording tool on the game bar you can pull up with Win+G you can use with pretty much anything as long as you pinky swear to windows your recording a game (and not some copyrighted content).

I spent some downtime today capturing random American Dad clips and sending over messenger.

The Nastier Nate
May 22, 2005

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Yams Fan

"Hello Dairy Queen? I was in about an hour ago, please make sure to tell the shift manager that the blizzard I ordered...well, it was just perfect.

Also you should tell your boss you wouldn't mind a pay cut."

The Nastier Nate
May 22, 2005

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HONK! HONK!


Yams Fan
Is it just me or does Office365 weirdly reject perfectly valid passwords for no reason?

The Nastier Nate
May 22, 2005

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Yams Fan
My office used to be in the server room in the basement. PRO: it was quiet and no one ever came down unless there was a catastrophe. If I fell asleep for an hour at my desk on a slow day no one would notice. CON: it was cold. I'd be wearing a jacket in July and shivering like a chihuahua all day. Also listening to a dozen servers hum for 8 hours a day was probably not great for my long term hearing.

Now I've been moved upstairs to a real office but with one of those glass doors so people are always peering in so I call it a wash.

The Nastier Nate
May 22, 2005

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Yams Fan
I’ll never get over the fact that Spiceworks isn’t a porn site

The Nastier Nate
May 22, 2005

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Yams Fan
Doctors are notorious for needing a fax line for...reasons?

The Nastier Nate
May 22, 2005

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Yams Fan

Krispy Wafer posted:

I've got a co-worker who brings his CPAP machine in and takes naps in unused conference rooms full Darth Vader helmet style.

I work in the worst place.

Since my daughter was born in April I've needed to take naps mid-day on my lunch break just to survive so I've been using the server room, who only 3 people have a key too.

The 5 month old wakes us up around 4 AM for a bottle everyday, and my 3 1/2 year old only wants to sleep with mommy and daddy and he's like ninja-trained himself to wake up every hour to see if we're there.

Either naps or caffeine, lots and lots of caffeine.

The Nastier Nate
May 22, 2005

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Yams Fan

Colonial Air Force posted:

Have spare batteries in the room. If you can't change batteries in a remote, I'm going to charge you a $300 service fee as an incompetence tax.

What I like to do is inside the podium put a piece of double-sided tape down and stick a bunch of batteries on it so when a wireless mic, mouse, clicker, whatever dies you can just pop it open and grab some batteries off the tape strip.
Now if a grown adult can't figure out how to change batteries...

The Nastier Nate
May 22, 2005

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Yams Fan

wolrah posted:

How many times in this very thread have people complained about users who will call IT asking them to send someone out because "the printer isn't working" when it's clearly saying it's out of paper and the paper is right next to the printer?

Most users don't even want to do their own jobs, much less any additional tasks that they can come up with any justification to pass off on someone else.

In all honesty, most of my office drones arent too bad and can usually clear a paper jam or can figure out to restart their pc on their own, so when I do get the dumb requests I just think of it as additional job security.

The worst offenders tho...I have a guy whose never changed a toner and his active directory password I pretty much have to reset every other week like clockwork.

The Nastier Nate
May 22, 2005

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Yams Fan
My white people problem for the week:

The guy in the office next to mine is moving to another building. His office is bigger than mine, has a window and is at the end of a hallway so literally no one ever goes there unless they're looking for him. Mine is in the middle of hallway so I always have people walking by peering at me through the glass door.

Anyway I asked my boss what's gonna happen with that office and she tells me that the new girl that's only been here a couple months snatched it up (compared to my 12 years) and someone is taking her current office, which is equally as lovely as mine. It would have been nice if I had been offered or even known it was up for grabs but it was probably a done deal before I even knew he was moving.

Regardless, I kept my mouth shut because I'm trying to get a raise, which is far more important. But if that gets shut down I'll have no choice but to grumble about it silently and complain on the internet to strangers.

The Nastier Nate
May 22, 2005

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Yams Fan

Sickening posted:

But my 12 YEARS!!! :goonsay:

Shuffling around offices sucks when people start dick measuring over who has the biggest officer per whatever their believed seniority is. Good on your boss for not giving a poo poo.

Why is this a white person problem?

Because it's a pretty insignificant problem given that my job is pretty good in the long run, but I think my boss is looking for any reason to deny me a raise which I haven't gotten in way to long despite taking on more responsibility. So if I get shafted on that, plus not even a token consolation prize of a nicer office then that's a dual set of gently caress you's in a very short time frame.

The Nastier Nate
May 22, 2005

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Yams Fan

Sepist posted:

I almost accepted a lovely management job just to have an office. Now I have terrible open concept cube, but at least the views are nice.

I have literally never had an office with a window. Before this office I was a desk in the corner of the server room. It was in the basement but it was also extremely private.
I also acknowledge I'm a hundred times better off here than those of you poor fuckers with a cube or open concept desk where everyone can see your shitposting.


^^^I'm like 75% sure it's gonna be shot down. The other 25% probability is getting just enough of a raise to shut me up for a little while. I assume the HR people have some kind of formula for what the minimal acceptable payscale is for any employee vs the effort of having to replace them.

The Nastier Nate
May 22, 2005

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Yams Fan

Inspector_666 posted:

Here's my best piece of advice for people getting into IT: Don't be too good at end-user support.

Like, be good enough that people like you and you don't get fired but if people like you too much congrats you'll never, ever be allowed to leave frontline support.


:sigh: I really hate looking for jobs.

if someone asks me for help with their home computer cause they don't know how to run malwarebytes or whatever, i always tell them to bring their computer in and I do it as long as it's not an egregious amount of work.

there's nothing people hate more than a smug rear end in a top hat IT person so I've been collecting favors for a decade...just incase.

The Nastier Nate
May 22, 2005

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Yams Fan

GreenNight posted:

I used to do side work and would charge $100 or more for the most basic things. Made a few grand off malware. Haven’t had anyone hit me up in years though.

i look at someone who cant figure out malwarebytes probably the same way a mechanic would look at me after i tell them i cant change my own oil

The Nastier Nate
May 22, 2005

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Yams Fan
I just had to sit in the middle of a dispute between 2 departments because one didn't want the other one using their color printer, which is 20 ft away. Their solution? "Oh you guys can go up to the 3rd floor and use their color printer"

If it was up to me we'd have 1 printer in the entire building outside my office so I can give everyone a disapproving glower every time they go to pick up their prints.

The Nastier Nate
May 22, 2005

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Yams Fan

Darchangel posted:


He probably doesn't, but the two departments do, and he's IT, and.

The Nastier Nate
May 22, 2005

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Yams Fan
IT lesson for the day:

Don't forget to take everything out of the USB ports before dismantling the chasis of a desktop.

The Nastier Nate
May 22, 2005

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HONK! HONK!


Yams Fan

LochNessMonster posted:

Re: New hires.

I overheard a new hire from another team saying she was completely burned out and on low energy after 2 days of work. It’s not that she had to do actual work. It was the fact that there wasn’t an appointed handholder for her to walk her through her first days step by step.

Things that made her not feel welcome and completely down were:

- Had to call the servicedesk herself to reset her password.
- Had to install office by herself (from a self service portal)
- Had to go to HR 3 times (for actual HR stuff like pension, leave accrual etc).
- People only asked her if things were going well several times a day. That was not welcoming at all. What she expected was a babysitter/butler.

A scrum master who doesn’t like dealing with impedements, that’s going to be an absolute blast.

I try and make it a point not to fall into "millienails be so lazy" stereotypes, but is this like a young woman on her first foray into the professional world?

The Nastier Nate
May 22, 2005

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Yams Fan

CLAM DOWN posted:

What generation do you fall under? Want us to pull up some stereotypes for that generation? Don't be stupid.

Millennial, but most of my coworkers are gen-x or boomers with one foot out the door so I get plenty of “let me tell you what’s wrong with kids today stories”while plenty of them are overall clueless.

The Nastier Nate
May 22, 2005

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Yams Fan

Collateral Damage posted:

Does anyone know if it's possible in Office 365 to track messages sent to a distribution list with no members?

It would have to be in somebody's sent box wouldn't it? Search & Investigation should pick it up there

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The Nastier Nate
May 22, 2005

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Yams Fan
No one at my work knows or cares what blockchain is and I hope to keep it that way.

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